helpdesk.brigshaw.co.uk Open in urlscan Pro
185.5.67.67  Public Scan

Form analysis
1 forms found in the DOM

POST /portal/session

<form accept-charset="UTF-8" action="/portal/session" class="form-horizontal login standard" method="post">
  <div style="margin:0;padding:0;display:inline"><input name="authenticity_token" type="hidden" value="56ry2mfpXYw4DlQDLu4Vy3/qO3lRnGMq8ljnJoc3y4Q="></div>
  <div style="margin:0;padding:0;display:inline;"><input name="_pickaxe" type="hidden" value="⸕"></div>
  <div class=" control-group" value=""><label for="end_user_username">Username:</label>
    <div class="controls"><input id="end_user_username" label="Username:" name="end_user[username]" size="30" type="text" value=""><span class="help-inline"></span></div>
  </div>
  <div class=" control-group"><label for="end_user_password">Password:</label>
    <div class="controls"><input id="end_user_password" label="Password:" name="end_user[password]" size="30" type="password"><span class="help-inline"></span></div>
  </div>
  <div class="controls">
    <button class="sui-bttn-primary sui-bttn " data-button-type="submit" data-primary="true" type="submit">Login</button>
  </div>
</form>

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 * IT Support


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HOW TO USE THE IT HELPDESK


TO BEGIN PLEASE LOG-IN USING THE FORM ON THE LEFT IF REQUIRED.

To log a new ticket please fully complete the form on the left, include
a summary, the location of the issue and as much detail as you can in the
decription box. This will help us diagnose and resolve your issue as quickly as
possible.

If your issue is urgent please contact the technicians direct on extension 622.

For presentation/event equipment booking, please click the "Presentation/Event
Equipment Request" Tab above and complete the form on that page.

For IT Rooms or IRIS bookings, please visit rooms.brigshaw.co.uk

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Once you have opened a ticket, you can check its progress on this website, once
you have logged in, you will see a list of your open tickets at the top of the
page. You will also be informed via email when a technician updates your ticket.

If your issue has resolved itself and/or your ticket is no longer required, you
can log into the portal, select the open ticket for the top list, and click
"Close Reqest"

If you wish to add additional information, or respond to one of our techincians,
you can do this via this portal, log in and select the open ticket from the top
list, then you can add coments in the box provided. Please do not open a new
ticket to provide information about an issue where there is allready an open
ticket.


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