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CONFLUENCE SUPPORT

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Confluence Cloud

Documentation

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     Confluence Cloud functionality and features
     * What is Confluence Cloud?
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     See how teams use Confluence Cloud
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   Create and organize work in Confluence Cloud
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     Navigate around Confluence
     * Use Home to jump into work and see what's happening
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     Use spaces to organize your work
     * What is a space?
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     Create and edit content
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     * Bring all your work into Confluence
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     * Insert and manage links on your pages
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     Upload and manage files
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   * Present your content with Presenter mode
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     Atlassian Intelligence features in Confluence Cloud
     * Search for answers using Atlassian Intelligence
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     * Learn about pre-defined prompts in Atlassian Intelligence
     * Summarize a page or blog using Atlassian Intelligence
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     * Summarize changes with Atlassian Intelligence
     * Summarize a whiteboard using Atlassian Intelligence
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     Use Loom in Confluence Cloud
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     Create and edit whiteboards
     * Getting started with Confluence whiteboards
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     * Use shapes to visualize ideas
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     * Build flows and diagrams with flows and connectors
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     * Add the feels with stamps and stickers
     * Use a template to get started fast
     * Keep on track with the timer
     * Hide collaborator cursors
     * Integrate whiteboards into your Atlassian workflow
     * Link Jira issues from your whiteboard
     * Take bulk Jira actions with smart sections
     * Set your whiteboard preferences
     * Import Figjam boards in Confluence whiteboards
     * Import Miro boards in Confluence whiteboards
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     * Import Jamboard whiteboards in Confluence whiteboards
     * Export your whiteboard
     * Collaboration limits on whiteboards
     * What Confluence whiteboards don't support
     * Whiteboards impact on third-party apps
     * Understand Confluence whiteboards plans and features
     * Browser support and settings for whiteboards
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     Create and edit databases
     * Get started with Confluence databases
     * Database tour
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     * What Confluence databases don't support
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   * Create and collaborate on live-edit pages in Confluence
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     Export content from Confluence Cloud
     * Wide tables may be cut off in PDF export
     * Cases where PDF Export may revert to using legacy exporter
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     Import data from other tools into Confluence
     * FAQ import data from Notion to Confluence
     * Import data from Notion into Confluence
     * Troubleshooting import data from Notion to Confluence
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   Collaborate on content and get notified in Confluence Cloud
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     Collaborate on content
     * Create a network of users
     * Add a reaction to any content
     * Mention a person or team
     * Share Confluence content
     * Comment on pages, whiteboards, and blog posts
     * Watch pages, spaces, whiteboards, and blogs
     * Add people to Confluence from Google, Slack, or Microsoft
     * What can guests see and do in Confluence?
     * Share content externally with public links
   * 
     Get notified about content and activity
     * View your notifications
     * Subscribe to email notifications
     * What is a Confluence RSS feed?
     * Build an RSS feed
     * Subscribe to pre-specified RSS feeds
     * Subscribe to a network RSS feed
   * 
     View Confluence analytics to see how content is performing
     * View insights on your site
     * View insights on spaces
     * Page insights and analytics
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   Manage your account and permissions in Confluence Cloud
   * 
     Manage your account
     * Edit your profile
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     * Delete your account
     * Change your theme
     * Set your email visibility
   * 
     Manage permissions on the page level
     * Add or remove content restrictions
     * Confluence permissions structure
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   Extend the functionality of Confluence Cloud
   * 
     Use macros to show Confluence content on pages
     * What are macros?
     * Learn which macros are being removed
     * Insert the attachments macro
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     * Insert the related labels macro
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     * Insert the user profile macro
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     Use macros to add development info on Confluence pages
     * Insert the code block macro
     * Display Jira issues in a list
     * Insert the Jira chart macro
     * Insert the Jira timeline macro
     * Display your Assets data on a Confluence page
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     Use macros to include media on Confluence pages
     * Insert the Google Drive macro
     * Insert Microsoft Office macros
     * Insert the multimedia macro
     * Insert the PDF macro
     * Insert the widget connector macro
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     Use macros to add navigation on Confluence pages
     * Insert the anchor macro
     * Insert the Live search macro
     * Insert the navigation map macro
     * Insert the page index macro
     * Insert the page tree macro
     * Insert the page tree search macro
     * Insert the table of contents macro
     * Insert the table of content zone macro
   * 
     Use macros to add reporting info to Confluence pages
     * Insert the page properties macro
     * Insert the page properties report macro
     * Insert the user list macro
   * 
     Use macros to add visuals and images to Confluence pages
     * Insert the chart macro
     * Insert the gallery macro
     * Insert the iFrame macro
     * Insert the roadmap planner macro
     * Add a trio of dynamic frames to your page with Carousel
     * Display beautiful, dynamic content on your page with Cards
   * 
     Review macros only available in the legacy editor
     * Insert the cheese macro
     * Insert the column macro
     * Insert the content by user macro
     * Insert the create space button macro
     * Insert the expand macro
     * Insert the favorite pages macro
     * Insert the global reports macro
     * Insert the IM presence macro
     * Insert the info, tip, note, and warning macros
     * Insert the JUnit report macro
     * Insert the noformat macro
     * Insert the panel macro
     * Insert the recently used labels macro
     * Insert the search results macro
     * Insert the section macro
     * Insert the space attachments macro
     * Insert the space details macro
     * Insert the status macro
     * Insert the lorem ipsum macro
   * 
     Use gadgets to add dynamic content
     * Add the activity stream gadget
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     Use Confluence with other applications
     * Use Slack and Confluence together
     * Use Jira and Confluence together
     * Use Trello and Confluence together
     * Use Microsoft Teams and Confluence together
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     Use Team Calendars for Confluence (Premium feature)
     * Subscribe to Team Calendars from third-party calendars
     * Getting started with team calendars
     * Add events
     * Add Jira events
     * See standard event types
     * Add and delete custom event types
     * Add reminders to events
     * Embed calendars on Confluence pages
     * Watch a calendar
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     * Subscribe to Team Calendars from Thunderbird
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     * Export to other calendars
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   * Use automation for Confluence (Premium feature)
   * Create and customize a company hub
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   Space administration
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     Set space-specific functionality
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     Manage permissions at the space level
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     Remove a space
     * Archive a space
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       Delete a space
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     Create page templates, blueprints, and reports
     * Create a template
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     * Promote a template
     * Delete or disable a template
     * Create a custom report
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     Manage team calendars
     * Delete or remove a calendar
     * Restrict a calendar
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     Manage Questions for Confluence
     * Get started with Questions for Confluence
     * Administer questions
     * Integrate questions with your spaces
   * 
     Customize your space
     * Apply a theme to a space
     * Change the space name and logo
     * Edit features for a space
 * 
   Confluence administration
   * Get started as Confluence Cloud administrator
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     Set Confluence-wide functionality
     * Control whether spaces can allow public links
     * Control whether spaces can turn on anonymous access
     * Change the landing page of the Home tab
     * Change the Confluence Home welcome message
     * Create a custom space overview template
     * Turn off page reactions
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     * Convert legacy pages in all spaces
     * Enable Loom in Confluence
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     Monitor and manage activity in Confluence Cloud
     * Act on insights from mission control
     * Download a spaces report
     * View the audit log
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     Premium admin tools for Confluence Cloud
     * Post Confluence-wide announcements in a banner
     * Confluence automation for premium plans
     * Inspect a user's permissions
     * Bypass page restrictions with admin key
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     Manage global permissions in Confluence administration
     * What is a Confluence group?
     * Manage global permissions
     * Assign space access to guests
     * Manage public links across Confluence Cloud
     * How secure are public links?
     * Give access to unlicensed users from Jira Service Management
   * 
     Manage analytics permissions in Confluence administration
     * Control which groups can use analytics
   * 
     Manage Confluence page templates
     * Create a global page template
     * Edit a global page template
     * Install a global blueprint
     * Manage global page templates and blueprints
   * 
     Configuration settings in Confluence Cloud
     * Change the site title
     * Configure the administrator contact page
     * Choose a default language
     * Configure the indexing language
     * Configure time and date formats
     * Configure number formats
     * Configure attachment size
     * Configure shortcut links
     * Install a custom language font for PDF exports
     * Confluence wiki markup syntax for the legacy editor
     * Customize the email domain sending Confluence emails
   * 
     Security settings in Confluence Cloud
     * Hide external links from search engines
     * Disable anonymous access to remote API
     * Turn on Captcha for spam prevention or failed logins
   * 
     Look and feel settings in Confluence Cloud
     * Install a theme
     * Set the default theme
     * Customize the color scheme
     * Change your site and space logos
   * 
     Data management in Confluence Cloud
     * Import a Confluence Cloud space
     * Export a data backup file of your instance
     * Migrate a Confluence Cloud instance or merge instances from multiple
       sites
     * Migrate from Confluence Cloud to Data Center
   * 
     Atlassian Marketplace apps
     * Manage your apps
 * 
   Atlassian administration for Confluence Cloud
   * 
     Actions that require an organization or site admin
     * Manage your storage usage
     * Invite guests to Confluence
     * Removing users and downgrading to Confluence Free
     * Adjust permissions before downgrading to Confluence Free
     * What happens when an account is deactivated vs. deleted?

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Remove a space
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DELETE A SPACE

To remove a space and all of its content from Confluence, you can send it to the
trash.

You must have space admin permissions to send a space to the trash. Members of
the confluence-administrators group can also trash spaces, including personal
spaces.

Once trashed, a space can only be restored or permanently deleted by a
Confluence admin. If you prefer the option of restoring the space yourself
later, you can archive it instead.

You may want to create a CSV export of the space as a backup first, to have the
option of restoring from the export later.

To send a space to the trash:

 1. Select Space settings from the sidebar of the space you want to trash, then
    Send space to trash from under the Manage Space section.

 2. Select Send this space to trash.

 3. Confirm you want to Send to trash.
    You can Archive instead or Cancel the process at this point. 




TRASHED SPACES

Once a space is sent to the trash, it remains trashed indefinitely until a
Confluence admin either restores the space or permanently deletes the space.

Starting on January 6th, 2025, we will permanently delete spaces that have been
in the trash for at least 60 days. We recommend that all Confluence admins go to
Confluence administration > Data management > Trashed spaces before that date to
make sure there aren’t any spaces in the trash that shouldn’t be.



You must be a Confluence admin to restore or permanently delete a trashed space.

The space key of a trashed space cannot be reused unless the space is
permanently deleted.

Similarly, you cannot create a new personal space immediately after sending a
current personal space to the trash. The trashed personal space must be
permanently deleted before a new one can be created.


RESTORE A SPACE 

Restoring a space will immediately return the space and all of its content to
Confluence.

To restore a space:

 1. Select Confluence administration ().

 2. From under the Data Management section of Settings, select Trashed spaces.

 3. For the space that you want to restore, select Restore space under Action.

 4. Confirm restoration by selecting OK.


PERMANENTLY DELETE A SPACE

Permanently deleting a trashed space (and all its content) cannot be undone.

To permanently delete a space:

 1. Select Confluence administration ().

 2. From under the Data Management section of Settings, select Trashed spaces.

 3. For the space that you want to delete, select Permanently delete under
    Action.

 4. Confirm deletion by selecting Delete this space.

Depending on the size of the space, deletion can take up to a few hours. A
progress bar will let you know the time elapsed, estimated time remaining, and
the percent completed.

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STILL NEED HELP?

The Atlassian Community is here for you.
Ask the Community
 * Remove a space
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 * Delete a space

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