Submitted URL: https://support.riscure.com/helpdesk/tickets/1984
Effective URL: https://support.riscure.com/en/support/login
Submission: On August 10 via manual from IN — Scanned from DE

Summary

This website contacted 7 IPs in 3 countries across 6 domains to perform 14 HTTP transactions. The main IP is 35.157.220.215, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.riscure.com.
TLS certificate: Issued by R3 on July 19th 2022. Valid for: 3 months.
This is the only time support.riscure.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 6 35.157.220.215 16509 (AMAZON-02)
1 1 52.57.66.222 16509 (AMAZON-02)
8 108.138.19.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.219.169.197 16509 (AMAZON-02)
1 13.32.13.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
14 7
Apex Domain
Subdomains
Transfer
9 freshdesk.com
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 211960
euc-assets8.freshdesk.com — Cisco Umbrella Rank: 224600
euc-assets9.freshdesk.com — Cisco Umbrella Rank: 207978
euc-assets3.freshdesk.com — Cisco Umbrella Rank: 225411
euc-assets6.freshdesk.com — Cisco Umbrella Rank: 219502
euc-assets5.freshdesk.com — Cisco Umbrella Rank: 226729
407 KB
6 riscure.com
support.riscure.com
50 KB
1 gstatic.com
fonts.gstatic.com
13 KB
1 amazonaws.com
s3.eu-central-1.amazonaws.com
24 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 67
1 KB
1 freshworks.com
riscure1.freshworks.com
913 B
14 6
Domain Requested by
6 support.riscure.com 4 redirects support.riscure.com
2 euc-assets3.freshdesk.com support.riscure.com
2 euc-assets9.freshdesk.com support.riscure.com
2 euc-assets1.freshdesk.com support.riscure.com
euc-assets1.freshdesk.com
1 fonts.gstatic.com fonts.googleapis.com
1 euc-assets5.freshdesk.com support.riscure.com
1 euc-assets6.freshdesk.com support.riscure.com
1 s3.eu-central-1.amazonaws.com support.riscure.com
1 euc-assets8.freshdesk.com support.riscure.com
1 fonts.googleapis.com support.riscure.com
1 riscure1.freshworks.com 1 redirects
14 11

This site contains links to these domains. Also see Links.

Domain
riscure1.freshworks.com
Subject Issuer Validity Valid
support.riscure.com
R3
2022-07-19 -
2022-10-17
3 months crt.sh
*.freshdesk.com
Amazon
2022-05-26 -
2023-06-24
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-07-18 -
2022-10-10
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon
2021-12-09 -
2022-12-06
a year crt.sh
*.gstatic.com
GTS CA 1C3
2022-07-18 -
2022-10-10
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.riscure.com/en/support/login
Frame ID: 71CC69C773C2C957BC5A9AAFCA489DB1
Requests: 15 HTTP requests in this frame

Screenshot

Page Title

Sign into : Riscure

Page URL History Show full URLs

  1. https://support.riscure.com/helpdesk/tickets/1984 HTTP 302
    https://support.riscure.com/support/login HTTP 302
    https://support.riscure.com/en/support/login HTTP 302
    https://riscure1.freshworks.com/oauth/authorize?client_id=78368727158800390&redirect_uri=https%3A%2F%2Fsuppo... HTTP 302
    https://support.riscure.com/freshid/authorize_callback?error=login_required&error_description=user_login... HTTP 302
    https://support.riscure.com/en/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

14
Requests

100 %
HTTPS

29 %
IPv6

6
Domains

11
Subdomains

7
IPs

3
Countries

484 kB
Transfer

1528 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.riscure.com/helpdesk/tickets/1984 HTTP 302
    https://support.riscure.com/support/login HTTP 302
    https://support.riscure.com/en/support/login HTTP 302
    https://riscure1.freshworks.com/oauth/authorize?client_id=78368727158800390&redirect_uri=https%3A%2F%2Fsupport.riscure.com%2Ffreshid%2Fauthorize_callback&response_type=code&hd=riscure1.freshdesk.com HTTP 302
    https://support.riscure.com/freshid/authorize_callback?error=login_required&error_description=user_login_is_required HTTP 302
    https://support.riscure.com/en/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
support.riscure.com/en/support/
Redirect Chain
  • https://support.riscure.com/helpdesk/tickets/1984
  • https://support.riscure.com/support/login
  • https://support.riscure.com/en/support/login
  • https://riscure1.freshworks.com/oauth/authorize?client_id=78368727158800390&redirect_uri=https%3A%2F%2Fsupport.riscure.com%2Ffreshid%2Fauthorize_callback&response_type=code&hd=riscure1.freshdesk.com
  • https://support.riscure.com/freshid/authorize_callback?error=login_required&error_description=user_login_is_required
  • https://support.riscure.com/en/support/login
18 KB
8 KB
Document
General
Full URL
https://support.riscure.com/en/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.157.220.215 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-157-220-215.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
0f6843bddeddcc046ed2d2fd36a6e8ec39ffa9e1acd8281f98a1004b4bef63f1
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.79 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
must-revalidate, private, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 10 Aug 2022 12:43:58 GMT
etag
W/"c9cd1ce08bfba85778a19906b15f6a6f"
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
127
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-rack-cache
miss
x-ratelimit-limit
300
x-ratelimit-remaining
298 197
x-ratelimit-reset
100822124457
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
c9ba812f-4fc8-4aef-9c0c-ad2a80cc9010
x-trace-id
00-adf55dfdde48ac7b819d2ffad60d31a4-bad2f5555584f942-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block

Redirect headers

cache-control
must-revalidate, no-cache, no-store, private, max-age=0
content-security-policy
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content-type
text/html; charset=utf-8
date
Wed, 10 Aug 2022 12:43:57 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.riscure.com/en/support/login
pragma
no-cache
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
37
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-rack-cache
miss
x-request-id
1272fd6b-bb1e-46e3-b444-145711cfffd5
x-trace-id
00-44b078a17cc657e036092e171e87f96c-8e051ea22d59ac89-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block
portal_utils-036d877ee9df92b844f3f7e66e6b41af.css
euc-assets1.freshdesk.com/assets/cdn/
306 KB
81 KB
Stylesheet
General
Full URL
https://euc-assets1.freshdesk.com/assets/cdn/portal_utils-036d877ee9df92b844f3f7e66e6b41af.css
Requested by
Host: support.riscure.com
URL: https://support.riscure.com/en/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
41fc597adaaa687bcef78a44f2f9ae8cf6531628068db698cec5d6c85dae9315

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.riscure.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.79 Safari/537.36

Response headers

date
Wed, 06 Jul 2022 02:28:27 GMT
content-encoding
gzip
age
3060932
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
82651
last-modified
Mon, 25 Apr 2022 13:57:13 GMT
server
AmazonS3
etag
"bb791be0f2408ea80805c2e65c3d4a3c"
content-type
text/css
via
1.1 ca339b9e98820e424be1609317fd0314.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P7
accept-ranges
bytes
x-amz-cf-id
XHRDFMnWnfldVJ59rquNAWbKUd2zUUjyPBl_dyNSDJyByiFGYtpwHA==
expires
Tue, 25 Apr 2023 19:57:12 GMT
theme.css
support.riscure.com/support/
77 KB
31 KB
Stylesheet
General
Full URL
https://support.riscure.com/support/theme.css?v=2&d=1655232817
Requested by
Host: support.riscure.com
URL: https://support.riscure.com/en/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.157.220.215 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-157-220-215.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
ebbf38ccbe12bad1cbe657796ce0b2ebef53887c3317abf88c63845b49039cac
Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.riscure.com/en/support/login
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.79 Safari/537.36

Response headers

date
Wed, 10 Aug 2022 12:43:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-ratelimit-total
200
age
88071
x-ratelimit-used-currentrequest
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status
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x-envoy-upstream-service-time
13
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-request-id
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x-ua-compatible
IE=Edge,chrome=1
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x-content-digest
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server
fwe
etag
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199
x-fw-ratelimiting-managed
true
cache-control
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Response headers

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Wed, 03 Aug 2022 19:25:00 GMT
x-content-type-options
nosniff
age
580738
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
12924
x-xss-protection
0
last-modified
Wed, 27 Apr 2022 16:02:31 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Thu, 03 Aug 2023 19:25:00 GMT
glyphs_93467bafb4d0ccc62c27253eba7920a4.woff
euc-assets1.freshdesk.com/assets/
54 KB
55 KB
Font
General
Full URL
https://euc-assets1.freshdesk.com/assets/glyphs_93467bafb4d0ccc62c27253eba7920a4.woff
Requested by
Host: euc-assets1.freshdesk.com
URL: https://euc-assets1.freshdesk.com/assets/cdn/portal_utils-036d877ee9df92b844f3f7e66e6b41af.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
11314c4a4195741a3bfe2218669f2494773f0d71fab07cfc104e2c2f20e64795

Request headers

Referer
https://euc-assets1.freshdesk.com/assets/cdn/portal_utils-036d877ee9df92b844f3f7e66e6b41af.css
Origin
https://support.riscure.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.79 Safari/537.36

Response headers

date
Tue, 09 Aug 2022 20:39:17 GMT
via
1.1 df327bd0c8709a81ade8602ac9ef16e0.cloudfront.net (CloudFront)
age
57882
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
access-control-max-age
3000
content-length
55652
last-modified
Mon, 18 Apr 2022 14:04:36 GMT
server
AmazonS3
etag
"2bda90145ccc49575232e645fc65f3ae"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
application/font-woff
access-control-allow-origin
*
x-amz-cf-pop
FRA56-P7
accept-ranges
bytes
x-amz-cf-id
oWlZ4gBbD5uZSV00Tzl5pYTWqdEKeZ-ztr7MXHW1RwC6ThDSfJNfNQ==

Verdicts & Comments Add Verdict or Comment

98 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18309775696693204423 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

3 Cookies

Domain/Path Name / Value
support.riscure.com/ Name: _x_w
Value: 1
riscure1.freshworks.com/ Name: XSRF-TOKEN
Value: d8e72f81-0d38-4cc6-aebd-3b712b944fb0.+8wTJovLNUyXVchwIOnomVKWlUBXDy6a4bEAzD5CQY8=
support.riscure.com/ Name: _helpkit_session
Value: BAh7CUkiD3Nlc3Npb25faWQGOgZFVEkiJWU5ZjZkN2Q4ZWMzZmZjMTU5MDA5NDVlYjkyOTAxNTA2BjsAVEkiDnJldHVybl90bwY7AEZJIhsvaGVscGRlc2svdGlja2V0cy8xOTg0BjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMU1rd0NFNUl4WG9UR0pRVU4xd3NPdXZPRlZHd01FYkpPWTRsWG5OZTU2cnM9BjsARkkiCmZsYXNoBjsAVG86JUFjdGlvbkRpc3BhdGNoOjpGbGFzaDo6Rmxhc2hIYXNoCToKQHVzZWRvOghTZXQGOgpAaGFzaH0ARjoMQGNsb3NlZEY6DUBmbGFzaGVzewY6C25vdGljZTA6CUBub3cw--2af4dc54f9b658f5fcf5336acd472cd0538433fe

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

euc-assets1.freshdesk.com
euc-assets3.freshdesk.com
euc-assets5.freshdesk.com
euc-assets6.freshdesk.com
euc-assets8.freshdesk.com
euc-assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
riscure1.freshworks.com
s3.eu-central-1.amazonaws.com
support.riscure.com
108.138.19.6
13.32.13.5
2a00:1450:4001:80e::2003
2a00:1450:400e:800::200a
35.157.220.215
52.219.169.197
52.57.66.222
0f6843bddeddcc046ed2d2fd36a6e8ec39ffa9e1acd8281f98a1004b4bef63f1
11314c4a4195741a3bfe2218669f2494773f0d71fab07cfc104e2c2f20e64795
1c44ff22f7cb4add56fcb8797ef6ea7dd9fcee9fb7f34526d0321c01c5118173
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4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691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