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FULLY CUSTOMIZABLE IVR SOLUTION FOR YOUR BUSINESS WITH API INTEGRATION.

Don't just settle for basic IVR when you can get much more.

Start Free Trial


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INBUILT AUTO DIALER

Revolutionize your outreach with our state-of-the-art auto dialer. Maximize
efficiency and reach more prospects in less time, ensuring your team stays
focused on what matters – building meaningful connections.

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SEAMLESS API INTEGRATION

Connectivity is key in today's fast-paced business environment. Our solutions
offer seamless API integration with any CRM or software, empowering you to
streamline your workflow and access critical data effortlessly.

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AI-BASED CALL ANSWERING

Experience the future of customer interaction with our AI-based call answering.
Harness the power of GPTs to intelligently respond to calls, execute functions,
and provide a personalized experience for your callers.


DISCOVER IVR SOLUTIONS’S AMAZING FEATURES

Focused to help you deliver the best customer experience.


API BASED ADVANCED IVRNEW

Call is always connected to correct relationship Manager / Agent based on caller
number, help enhance customer experience.




CALL LISTENING NEW

Allows supervisor to listen to Live calls between an Agent and a Customer
without being heard, help enhance business call quality & monitor agent
performance.




CALL WHISPERING NEW

Allows supervisor to speak only to the agent on live call without the customer
hearing them, helps coach agents and elevate customer support quality.




CALL BARGING NEW

Enables the supervisor to join the call actively, where both the agent and the
customer can hear them, helps enhance business call quality.




VOICE MAIL

Missed a call, no problem, Call is transferred to voicemail and can be managed
easily.




VOICEMAIL TO EMAIL

Get voicemails as audio files in your inbox for easy access across devices, no
calls needed.




PARALLEL RINGING

Maximize customer response by calling agents Parallelly, eliminating missed
calls.




MUSIC ON HOLD

Provide Uninterrupted Client Support Hold Calls Without Disconnecting.




CALL TRANSFER

Instantly route calls to expert agents for swift query resolution and improved
customer support.




CALL LOGS / CALL HISTORY

Optimize Customer Service - Detailed Call Logs, Analyzing Trends, Durations, and
Satisfaction.




PHONE TREE (IVR)

Utilize IVR Solutions' Phone Tree for Efficient Call Routing and Swift
Department Access.




CALL ANALYTICS

Access Real-Time Call Metrics with IVR Analytics: Volume, Duration,
Inbound/Outbound & More.




CALL RECORDING

Document Past Conversations - Record Phone Calls to Deliver Exactly What Clients
Want.




VOICEMAIL TRANSCRIPTION

Never Miss Important Details - Get Written Transcripts of Voicemails to Extract
Key Information.




POWER DIALER

Automate Outbound Call Dialing to Boost Agent Efficiency & Sales Performance.




MULTI-LEVEL IVR

Effortlessly Direct Callers to the Right Agent, Even During High Call Volumes,
Enhancing CSAT.




CALL QUEUING

Manage Call Flow Seamlessly, Even with High Call Volumes, to Prevent Loss of
Calls.




SOFT PHONE WIDGET

Automate Outbound Call Dialing to Boost Agent Efficiency & Sales Performance.




CLICK TO CALL WIDGET

Manage Call Flow Seamlessly, Even with High Call Volumes, to Prevent Loss of
Calls.




CALL ME BACK WIDGET

Automate Outbound Call Dialing to Boost Agent Efficiency & Sales Performance.




OUR CLIENT FEEDBACK

Discover the experiences of businesses like yours with IVR Solutions. Real
stories, real impact.

IVRSOLUTIONS LEADS THE WAY



Ivrsolutions has been instrumental in enhancing our customer satisfaction
levels. The IVR system's intuitive design, paired with the auto dialer, ensures
prompt responses to customer queries. The AI-based call answering feature adds a
personalized touch, while seamless API integration enables us to deliver
seamless service.

RICHA

Unlock IELTS

INNOVATION REDEFINED



stands out as a beacon of innovation in the realm of communication solutions.
The integrated voice response system, complete with an auto dialer, represents
the cutting edge of technology. With AI-based call answering and seamless API
integration, IVRSolutions.in sets the standard for efficiency and performance.

GAURAV TANEJA

VC2

SEAMLESS INTEGRATION



IVRSolutions.in offers seamless integration for unified communication needs. The
integrated voice response system, coupled with the auto dialer, provides a
comprehensive solution for our communication requirements. With AI-based call
answering and seamless API integration, IVRSolutions.in delivers a unified
communication experience.

SONU KUMAR

Sensibot

ENHANCES INTERACTIONS



IVRSolutions.in has elevated our engagement levels with its advanced features.
The integrated voice response system, alongside the auto dialer, ensures smooth
communication processes. AI-based call answering adds a personalized touch to
interactions, while seamless API integration facilitates seamless communication.

KAMAL



EFFICIENCY ELEVATED



IVRSolutions.in has revolutionized our workflow with its IVR capabilities. The
inbuilt auto dialer ensures our calls are placed efficiently, while the AI-based
call answering enhances customer interactions. Seamless API integration has
simplified our processes, making IVRSolutions.in an indispensable tool for our
business.

RAHUL

Quadplay Digital LLP

MAXIMIZING PRODUCTIVITY



With IVRSolutions.in, our productivity has soared to new heights. The integrated
voice response system coupled with the auto dialer has optimized our
communication channels. The AI-based call answering feature adds a layer of
intelligence to our interactions, while seamless API integration ensures a
smooth workflow

ANKIT BHATIA

Nationwide Visas

IVRSOLUTIONS LEADS THE WAY



Ivrsolutions has been instrumental in enhancing our customer satisfaction
levels. The IVR system's intuitive design, paired with the auto dialer, ensures
prompt responses to customer queries. The AI-based call answering feature adds a
personalized touch, while seamless API integration enables us to deliver
seamless service.

RICHA

Unlock IELTS

INNOVATION REDEFINED



stands out as a beacon of innovation in the realm of communication solutions.
The integrated voice response system, complete with an auto dialer, represents
the cutting edge of technology. With AI-based call answering and seamless API
integration, IVRSolutions.in sets the standard for efficiency and performance.

GAURAV TANEJA

VC2

SEAMLESS INTEGRATION



IVRSolutions.in offers seamless integration for unified communication needs. The
integrated voice response system, coupled with the auto dialer, provides a
comprehensive solution for our communication requirements. With AI-based call
answering and seamless API integration, IVRSolutions.in delivers a unified
communication experience.

SONU KUMAR

Sensibot

ENHANCES INTERACTIONS



IVRSolutions.in has elevated our engagement levels with its advanced features.
The integrated voice response system, alongside the auto dialer, ensures smooth
communication processes. AI-based call answering adds a personalized touch to
interactions, while seamless API integration facilitates seamless communication.

KAMAL



EFFICIENCY ELEVATED



IVRSolutions.in has revolutionized our workflow with its IVR capabilities. The
inbuilt auto dialer ensures our calls are placed efficiently, while the AI-based
call answering enhances customer interactions. Seamless API integration has
simplified our processes, making IVRSolutions.in an indispensable tool for our
business.

RAHUL

Quadplay Digital LLP

MAXIMIZING PRODUCTIVITY



With IVRSolutions.in, our productivity has soared to new heights. The integrated
voice response system coupled with the auto dialer has optimized our
communication channels. The AI-based call answering feature adds a layer of
intelligence to our interactions, while seamless API integration ensures a
smooth workflow

ANKIT BHATIA

Nationwide Visas

IVRSOLUTIONS LEADS THE WAY



Ivrsolutions has been instrumental in enhancing our customer satisfaction
levels. The IVR system's intuitive design, paired with the auto dialer, ensures
prompt responses to customer queries. The AI-based call answering feature adds a
personalized touch, while seamless API integration enables us to deliver
seamless service.

RICHA

Unlock IELTS

INNOVATION REDEFINED



stands out as a beacon of innovation in the realm of communication solutions.
The integrated voice response system, complete with an auto dialer, represents
the cutting edge of technology. With AI-based call answering and seamless API
integration, IVRSolutions.in sets the standard for efficiency and performance.

GAURAV TANEJA

VC2

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ABOUT US

Welcome to IVR solution, where innovation meets communication excellence.

OUR MISSION

Empowering businesses with cutting-edge IVR solutions, our mission is to
redefine communication through innovation, efficiency, and personalized
engagement.

OUR VISION

At the forefront of customer engagement, we envision a future where IVR
solutions sets the standard for seamless, adaptable, and transformative business
communication experiences.




TOP-NOTCH CALL CENTER & BPO SERVICES IN WORLD

Discover world-class Call Center and BPO services with our cutting-edge IVR
solutions.

Elevate your business communication globally, ensuring top-notch customer
interactions and operational excellence.

Read More



HOW TO START

Follow these steps to elevate your business communication effortlessly.

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REGISTRATION

Choose your DID number for making and receiving Calls, Register with us in less
than 5 minutes

CONFIGURATION

Add agents, Departments, Create Voice for your Business and add Call Flows to
align with your business requirements.

INTEGRATION WITH YOUR SYSTEMS

Integrate your API's to provide real time Caller information, Add webhooks to
get after call logs directly into your CRM

GO LIVE

Forward calls on your DID and Go live, you are all set to elevate your business
communication.

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Happy Clients

80

Calls Handled

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Automations Handled

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AI Calls Handled


QUESTIONS ABOUT OUR SERVICE

 * General
 * Integration Solutions
 * Features
 * Privacy & Policy


WHAT SERVICES DOES IVR SOLUTIONS.IN OFFER?

IVR Solutions.in provides Virtual Receptionist and Call Center Solutions,
featuring an inbuilt auto dialer, AI-based call answering, and seamless API
integration.


HOW DOES IVR SOLUTIONS.IN DIFFER FROM TRADITIONAL COMMUNICATION SOLUTIONS?

We leverage advanced technology, including AI and seamless integration, to
provide modern and efficient communication solutions that go beyond traditional
methods.


CAN BUSINESSES OF ALL SIZES BENEFIT FROM IVR SOLUTIONS.IN?

Absolutely, our solutions are designed to cater to businesses of all sizes,
offering scalability and flexibility to meet diverse needs.


IS THERE A TRIAL PERIOD AVAILABLE TO TEST THE SERVICES?

Yes, we offer a trial period to allow businesses to experience the benefits of
our services before making a commitment.


HOW CAN IVR SOLUTIONS.IN IMPROVE CUSTOMER COMMUNICATION FOR MY BUSINESS?

Our services enhance customer communication through features like 24/7 virtual
receptionist, AI-based call answering, and personalized interactions.


WHAT INDUSTRIES DO YOU CATER TO WITH YOUR SOLUTIONS?

IVR Solutions.in caters to a wide range of industries, adapting our solutions to
meet the specific needs of businesses in various sectors.


ARE THERE ANY HIDDEN COSTS ASSOCIATED WITH YOUR SERVICES?

No, we believe in transparency. Our pricing is clear, and there are no hidden
costs associated with our services.


HOW IS IVR SOLUTIONS.IN DIFFERENT FROM OTHER VIRTUAL RECEPTIONIST PROVIDERS?

We stand out with innovative features such as inbuilt auto dialer, WhatsApp
integration, and customizable AI-based call answering, providing a comprehensive
solution.


IS TECHNICAL EXPERTISE REQUIRED TO USE IVR SOLUTIONS.IN SERVICES?

Our user-friendly interfaces are designed for ease of use, and technical
expertise is not required. Our support team is available to assist with any
questions.


DOES IVR SOLUTIONS.IN SUPPORT WHATSAPP INTEGRATION, AND HOW DOES IT WORK?

Yes, we offer WhatsApp integration, allowing businesses to connect with
customers on this popular messaging platform, enhancing communication.


HOW CAN API INTEGRATION BENEFIT MY BUSINESS OPERATIONS?

API integration with IVR Solutions.in streamlines business processes, automating
tasks, and facilitating seamless communication with other software applications.


CAN I AUTOMATE SUPPORT TICKET BOOKINGS USING API INTEGRATION?

Absolutely, with API integration, businesses can automate support ticket
bookings, improving efficiency and providing a seamless customer service
experience.


ARE THERE SPECIFIC CRM OR SOFTWARE PLATFORMS THAT ARE COMPATIBLE WITH YOUR API?

Our API is designed to be versatile, making it compatible with a wide range of
CRM and software platforms. We provide documentation to assist with integration.


WHAT TYPES OF TASKS CAN BE AUTOMATED WITH API INTEGRATION?

API integration allows businesses to automate various tasks, such as support
ticket bookings, sending confirmations, and executing predefined actions based
on business needs.


IS THERE DOCUMENTATION AVAILABLE FOR DEVELOPERS INTERESTED IN INTEGRATING WITH
IVR SOLUTIONS.IN?

Yes, we provide comprehensive documentation for developers, offering guidance on
API integration and ensuring a smooth integration process.


HOW DOES WHATSAPP CHATBOT ENHANCE CUSTOMER ENGAGEMENT?

WhatsApp Chatbot provides instant responses, handles queries, and engages with
customers efficiently within the WhatsApp environment, fostering better
communication.


CAN I RECEIVE EMAIL AND WHATSAPP CONFIRMATIONS AFTER CREATING A TASK THROUGH
API?

Yes, API integration enables businesses to receive confirmations through various
channels, including email and WhatsApp, adding a layer of communication and
confirmation.


HOW DOES THE INBUILT AUTO DIALER MAXIMIZE PRODUCTIVITY FOR OUTBOUND CAMPAIGNS?

The auto dialer automates the dialing process, allowing your team to reach more
prospects in less time, significantly increasing productivity for outbound
campaigns.


CAN THE AUTO DIALER BE CUSTOMIZED FOR SPECIFIC BUSINESS NEEDS?

Yes, our auto dialer is highly customizable to suit specific business
requirements, ensuring flexibility in campaign management.


WHAT BENEFITS DOES AI-BASED CALL ANSWERING BRING TO CUSTOMER INTERACTIONS?

AI-Based Call Answering intelligently responds to calls, providing a
personalized experience for callers, enhancing customer satisfaction, and
optimizing communication.


CAN THE AI-BASED VOICE BOT BE PERSONALIZED FOR MY BUSINESS?

Absolutely, the AI-Based Voice Bot can be tailored to match your brand's tone
and style, providing a natural and personalized voice interaction.


HOW DOES THE AI RESPOND TO VARIOUS ACCENTS AND LANGUAGES?

The AI is designed to understand and respond to a variety of accents and
languages, ensuring a smooth interaction regardless of the caller's background.


ARE THERE ANY LIMITATIONS TO THE NUMBER OF CALLS THE AUTO DIALER CAN HANDLE?

The auto dialer is scalable and can handle a high volume of calls
simultaneously, making it suitable for businesses with varying call loads.


CAN I TRACK THE PERFORMANCE OF THE AI-BASED FEATURES THROUGH ANALYTICS?

Yes, we provide analytics tools that allow you to track the performance of
AI-based features, helping you gain insights into customer interactions and
optimize accordingly.


HOW DOES THE SYSTEM ENSURE DATA SECURITY DURING AI INTERACTIONS?

We implement robust security measures to ensure the confidentiality and
integrity of data during AI interactions, adhering to industry standards.


WHAT IS THE ONBOARDING PROCESS LIKE FOR IVR SOLUTIONS.IN?

The onboarding process is designed to be quick and user-friendly. Our team will
guide you through the necessary steps to get started.


IS THERE A SETUP FEE FOR GETTING STARTED WITH IVR SOLUTIONS.IN?

We offer a seamless onboarding process, and any associated fees, if applicable,
will be communicated transparently during the setup phase.


ARE THERE DIFFERENT PLANS AVAILABLE, AND HOW DO I CHOOSE THE RIGHT ONE FOR MY
BUSINESS?

Yes, we offer various plans to suit different business needs. Our team can
assist you in selecting the plan that aligns with your specific requirements.


CAN I UPGRADE OR DOWNGRADE MY PLAN BASED ON CHANGING BUSINESS NEEDS?

Yes, our plans are flexible, allowing businesses to upgrade or downgrade based
on changing requirements. We provide the flexibility to adapt to your business
growth.


WHAT RESOURCES ARE AVAILABLE TO HELP ME UNDERSTAND AND USE IVR SOLUTIONS.IN
EFFECTIVELY?

We provide comprehensive resources, including documentation, tutorials, and
customer support, to ensure that you have the information you need to use our
services effectively.


IS THERE A COMMUNITY FORUM OR KNOWLEDGE BASE FOR USERS TO SHARE EXPERIENCES AND
TIPS?

While we don't currently have a community forum, our support team is readily
available to address any queries or provide tips for effective use.


CAN I GET A DEMO OR TRIAL TO EXPLORE THE FEATURES BEFORE COMMITTING TO A PLAN?

Yes, we offer demos and trials to allow businesses to explore our features and
experience the benefits before making a commitment.


WHAT LEVEL OF CUSTOMER SUPPORT IS PROVIDED, AND DURING WHAT HOURS?

We provide dedicated customer support, and our team is available during regular
business hours to assist with any inquiries, troubleshooting, or guidance.
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Welcome to IVR solution, where innovation meets communication excellence.

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L-11 Lower Ground Floor, Malviya Nagar New Delhi India 110017

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