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June 21-23, 2022  | Digital Conference | BST 
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   2021 Post Show Report

#SSOWeekEU



BUILDING ON LAST YEAR’S DIGITAL GAINS TO CREATE AN AGILE, INSIGHTFUL AND ROBUST
GBS

SSON's 2022 State of the Industry Survey found the top 3 objectives for European
GBS and shared services are to digitise data, leverage more automation platforms
and rethink their operating model. In fact, 47% of the surveyed European market
are transitioning or plan to transition to a GBS model in the next 3-5 years.
This is no surprise when more than three quarters of surveyed respondents
provide services to multiple countries while only a fifth service a single
country.

What does this mean? In order to deliver seamless service across differing
regional offices, digitised data, automation and GBS are key to ensuring
connected, de-siloed operations.

From June 21-24, 2022 SSO Week Europe Digital 2022, join the thought leaders,
speakers, solutions providers and peers participating in this can't-miss event.

5 Key Focus Areas

 * From Procure-to-Pay, Order-to-Cash, and Record-to-Report, learn about
   end-to-end process integration for areas most prioritized  by SSOs and GBS
 * Upskilling employees in prioritized focus areas; automation, process design,
   and customer experience
 * Scaling to a Mature value-added GBS model
 * Assembling a D&I initiative to promote better equity, communications ad
   retain talent within SSOs and GBS
 * Layering RPA with highly prioritized (and advanced) tools like OCR and
   Chatbots








SECURE YOUR PLACE

2022 SPEAKERS

21-23 June 2021 (BST)

Monday 21st

9:00 am - 9:30 am

Takeda’s Approach to Driving Operational Efficiency through Digital Innovation

9:45 am - 10:15 am

AI vs. Outsourced Human Expense Auditing

10:30 am - 11:00 am

CASE STUDY Forging customer centricity in sales – A case study on Intelligent
Document Processing @ thyssenkrupp Materials Services

11:15 am - 11:45 am

How Roche uses the Power of Data in Fraud Prevention, Compliance, and Process
Optimisation

Tuesday 22nd

9:00 am - 9:30 am

Building Trust through Exceptional Customer Experiences at Takeda

9:45 am - 10:15 am

Shared Services & GBS Trends & Insights from SSON's State of the Industry Survey

10:30 am - 11:00 am

FIRESIDE CHAT Building Business Resilience into Global Process Ownership

Wednesday 23rd

9:00 am - 9:30 am

Panel Discussion: How Technology is Enabling the Future of Work

9:45 am - 10:15 am

How Paperless Processes are Changing the Shared Service Delivery Model

10:30 am - 11:00 am

Panel Discussion: Connecting the Front, Middle and Back Offices: Emerging Areas
of Services & Scope

View Agenda

Monika Moser

Head of TBS Procurement Solutions and Global TBS Hub Lead

Takeda

Helen Emmett

CFO Global Finance Services

Experian

Sigra Sharma

Regional Head Process Improvement - Continental Europe and the UK

Schlumberger

Gabor Kovacs

Demand to Pay Manager

Roche Services (Europe) Ltd.

Etienne Grisvard

Head of TBS Experience, Takeda Business Solutions

Takeda Pharmaceuticals

Arne Conrad

Head of Process Automation Hub DTO

thyssenkrupp Materials Services GmbH (tkMX)

Tom Bangemann

Head of Data Development & Research

SSON Research & Analytics

Jana Wendenburg

Business Development Manager

Insiders Technologies

Ishan Sellahewa

Training Delivery Manager

Nintex

 1. 
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View All Speakers
SPONSORS


HOW DO I JOIN THE ONLINE CONFERENCE?

Register above using the form and your login will be emailed to you a week
before the event. Your session access links and final agenda will be emailed to
you one week prior to the conference.




HOW MUCH DOES IT COST TO ATTEND?

Shared Services Digital Week Europe is completely free to attend.




WHERE IS IT LOCATED?

This is an online conference, which means that it can be accessed anywhere in
the world through a desktop, laptop, mobile device or tablet.  Audio and
presentation viewing is accessed through an internet connection.




CAN I ACCESS THE SLIDES POST-EVENT?

All presentations will be available after the conference via the on-demand
recording link.   When presenters have also approved for their slides to be
available for download they will be made available in the Resource List folder
inside the session and also in the digital gift bag post-event.




FAQS

IN PARTNERSHIP WITH :




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