www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_c...
Submission: On June 28 via api (June 28th 2022, 4:21:11 pm UTC) from CH — Scanned from DE

Summary HTTP 106 Redirects Links 19 Behaviour Indicators

Summary

This website contacted 29 IPs in 4 countries across 21 domains to perform 106 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 337564.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
37	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:812::200a	15169 (GOOGLE) (GOOGLE)
6	2a00:1450:400... 2a00:1450:4001:82a::2008	15169 (GOOGLE) (GOOGLE)
3	2a02:6ea0:c70... 2a02:6ea0:c700::10	60068 (CDN77 ^_^) (CDN77 ^_^)
2	209.128.119.150 209.128.119.150	7151 (BAYAREA-AS) (BAYAREA-AS)
2	143.204.89.49 143.204.89.49	16509 (AMAZON-02) (AMAZON-02)
2	54.229.231.177 54.229.231.177	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:a852	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 4	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	142.250.186.130 142.250.186.130	15169 (GOOGLE) (GOOGLE)
6	2a00:1450:400... 2a00:1450:4001:809::200e	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
4	2a00:1450:400... 2a00:1450:4001:803::2003	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:350... 2a02:26f0:3500:16::215:149b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	209.128.92.239 209.128.92.239	7151 (BAYAREA-AS) (BAYAREA-AS)
6	44.225.65.116 44.225.65.116	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:82f::2002	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:400c:c08::9a	15169 (GOOGLE) (GOOGLE)
3 3	2620:1ec:22::14 2620:1ec:22::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.43.14 13.107.43.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
3	2a00:1450:400... 2a00:1450:4001:810::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:812::2003	15169 (GOOGLE) (GOOGLE)
2	2620:1ec:27::... 2620:1ec:27::cafe:1586	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2606:4700::68... 2606:4700::6811:915b	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	20.75.32.255 20.75.32.255	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2606:4700:440... 2606:4700:4400::ac40:9197	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 2	20.234.93.27 20.234.93.27	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1 3	2600:9000:215... 2600:9000:2156:4200:6:9280:1080:93a1	16509 (AMAZON-02) (AMAZON-02)
1	52.214.244.224 52.214.244.224	() ()
106	29

37 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:812::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:82a::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:6ea0:c700::10 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.128.119.150 (San Jose, United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net

stats.sa-as.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 143.204.89.49 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-89-49.fra50.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.229.231.177 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-229-231-177.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2620:1ec:c11::200 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
c.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.186.130 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s07-in-f2.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:809::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:803::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:16::215:149b (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net

api.kickfire.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 44.225.65.116 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-44-225-65-116.us-west-2.compute.amazonaws.com

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:82f::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c08::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:22::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.43.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:810::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:812::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2620:1ec:27::cafe:1586 (United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6811:915b (United States)

ASN13335 (CLOUDFLARENET, US)

diffuser-cdn.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
prism.app-us1.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 20.75.32.255 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

b.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::ac40:9197 (United States)

ASN13335 (CLOUDFLARENET, US)

trackcmp.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 20.234.93.27 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

c.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2600:9000:2156:4200:6:9280:1080:93a1 (United States) 1 redirects

ASN16509 (AMAZON-02, US)

s.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.214.244.224 (None, )

ASN- ()

d.adroll.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
45	egain.com www.egain.com — Cisco Umbrella Rank: 337564 hd.egain.com ebrain.egain.com	728 KB
8	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 49 region1.google-analytics.com — Cisco Umbrella Rank: 2733	20 KB
7	clarity.ms 1 redirects www.clarity.ms — Cisco Umbrella Rank: 579 b.clarity.ms — Cisco Umbrella Rank: 5183 c.clarity.ms — Cisco Umbrella Rank: 1113	26 KB
6	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 89	315 KB
4	adroll.com 1 redirects s.adroll.com — Cisco Umbrella Rank: 2305 d.adroll.com	21 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 395 www.linkedin.com — Cisco Umbrella Rank: 485 px4.ads.linkedin.com — Cisco Umbrella Rank: 5675	4 KB
4	gstatic.com fonts.gstatic.com	122 KB
4	bing.com 1 redirects bat.bing.com — Cisco Umbrella Rank: 362 c.bing.com — Cisco Umbrella Rank: 182	13 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 71	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 5448	674 B
3	google.com www.google.com — Cisco Umbrella Rank: 8	718 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 54 stats.g.doubleclick.net — Cisco Umbrella Rank: 119	2 KB
3	kickfire.com api.kickfire.com — Cisco Umbrella Rank: 62118	2 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 18327 key-cdn.printfriendly.com — Cisco Umbrella Rank: 18969	15 KB
2	app-us1.com diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 8160 prism.app-us1.com — Cisco Umbrella Rank: 8216	6 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 20430	20 KB
2	sa-as.com stats.sa-as.com — Cisco Umbrella Rank: 47553	1 KB
1	trackcmp.net trackcmp.net — Cisco Umbrella Rank: 7883	362 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 780	3 KB
1	googleadservices.com www.googleadservices.com — Cisco Umbrella Rank: 126	15 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 5501	3 KB
106	21

	Domain	Requested by
37	www.egain.com	www.egain.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
6	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com www.egain.com
6	www.googletagmanager.com	www.egain.com www.googletagmanager.com
4	fonts.gstatic.com	fonts.googleapis.com
4	fonts.googleapis.com	www.egain.com
3	s.adroll.com	1 redirects www.egain.com
3	b.clarity.ms	www.clarity.ms
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	api.kickfire.com	www.egain.com
3	bat.bing.com	www.egain.com bat.bing.com
2	c.clarity.ms	1 redirects
2	www.clarity.ms	bat.bing.com www.clarity.ms
2	px.ads.linkedin.com	2 redirects
2	stats.g.doubleclick.net	www.google-analytics.com
2	region1.google-analytics.com	www.googletagmanager.com
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	hd.egain.com	www.egain.com
2	stats.sa-as.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	d.adroll.com	s.adroll.com
1	c.bing.com	1 redirects
1	trackcmp.net	diffuser-cdn.app-us1.com
1	prism.app-us1.com	diffuser-cdn.app-us1.com
1	diffuser-cdn.app-us1.com	www.egain.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	googleads.g.doubleclick.net	www.googleadservices.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	snap.licdn.com	www.egain.com
1	www.googleadservices.com	www.googletagmanager.com
1	ws.zoominfo.com	www.egain.com
106	33

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
econet.egain.com
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2022-06-19` - `2022-09-17`	3 months	crt.sh
stats.sa-as.com Sectigo RSA Domain Validation Secure Server CA	`2022-02-14` - `2023-02-14`	a year	crt.sh
hd.egain.com Amazon	`2022-02-09` - `2023-03-10`	a year	crt.sh
*.analytics-egain.com Amazon	`2021-10-06` - `2022-11-04`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2022-05-04` - `2023-05-04`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 01	`2022-06-10` - `2022-12-10`	6 months	crt.sh
www.googleadservices.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2022-03-01` - `2023-03-01`	a year	crt.sh
1639039923.rsc.cdn77.org R3	`2022-06-18` - `2022-09-16`	3 months	crt.sh
api.kickfire.com Sectigo RSA Domain Validation Secure Server CA	`2020-07-28` - `2022-07-28`	2 years	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
www.google.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
*.google.de GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
*.google.com GTS CA 1C3	`2022-06-06` - `2022-08-29`	3 months	crt.sh
www.clarity.ms DigiCert TLS RSA SHA256 2020 CA1	`2022-02-27` - `2023-02-27`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-06-14` - `2023-06-14`	a year	crt.sh
a.clarity.ms Microsoft Azure TLS Issuing CA 02	`2022-06-07` - `2023-06-02`	a year	crt.sh
s.adroll.com Amazon	`2021-08-02` - `2022-08-31`	a year	crt.sh
adroll.mgr.consensu.org Amazon	`2021-09-09` - `2022-10-08`	a year	crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Frame ID: ABA23C4492A08137B8729A4AC946A5AF
Requests: 101 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 27558943FDB6070ADA641951494283AD
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: A69C86450AA9B77DCF2742B5C3762445
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 5030D863B7055C5B20489B246B0CA4F4
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 7B7EB785639F21444575FC65E927CC08
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: BC02997FCBD035D64A7120978756E1E7
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGain

Detected technologies

AdRoll (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

(?:a|s)\.adroll\.com

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

106
Requests

96 %
HTTPS

62 %
IPv6

21
Domains

33
Subdomains

29
IPs

4
Countries

1317 kB
Transfer

3383 kB
Size

38
Cookies

19 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://econet.egain.com/
Title: eGain Econet Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/digital-customer-service-vendor-traps.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 74

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-e611-80f6-5065f38acbc1%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1656433264934%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Fuid%253D6df482ab-588a-e611-80f6-5065f38acbc1%2526utm_campaign%253Ddigital4-na%2526utm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-e611-80f6-5065f38acbc1%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-e611-80f6-5065f38acbc1%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQKnSWzs8EzZCQAAAYGrHcrUS10qa0Igy1GHs415EvXKEELVOgyX6XyXx_W1tMY-F81d54M

Request Chain 96

https://c.clarity.ms/c.gif HTTP 302
https://c.bing.com/c.gif?CtsSyncId=29C8F5783D06492BB0903CF007EFF663&RedC=c.clarity.ms&MXFR=272A5ACF612768C602734B1E65276664 HTTP 302
https://c.clarity.ms/c.gif?CtsSyncId=29C8F5783D06492BB0903CF007EFF663&MUID=3A75E4E64BB560F93717F5374A67610E

Request Chain 100

https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
https://s.adroll.com/j/exp/index.js

106 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/resources/digital-customer-service-software-vendor-traps/ 189 KB
39 KB 648ms
444ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

2552249ec41cbc4b63acafb6fe22c672b942ee23dc849c55c8628417f913fddd

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 39664
Content-Type: text/html; charset=UTF-8
Date: Tue, 28 Jun 2022 16:21:03 GMT
Keep-Alive: timeout=5, max=100
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
Server: Apache/2.4.29 (Ubuntu)
Strict-Transport-Security: max-age=31536000
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 265ms
91ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:03 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 283ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:03 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
704 B 292ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:03 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 290

GET
H/1.1 200
OK swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 17 KB
3 KB 293ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:03 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4561-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 2870

GET
H/1.1 200
OK wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 1 KB
869 B 291ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:03 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4c3-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 455

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 58 KB
35 KB 295ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:03 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "e688-5db15e3095bd9-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 35730

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 361ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 384ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 389ms
97ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 388ms
96ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 459ms
96ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 466ms
91ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain/assets/css/third/slick.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 492ms
98ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/egain/assets/css/style.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
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Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 46ms
17ms Stylesheet
text/css 2a00:1450:4001:812::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 28 Jun 2022 15:17:01 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Tue, 28 Jun 2022 16:21:03 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
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cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 28 Jun 2022 16:21:03 GMT

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 487ms
92ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/cookie-notice/css/front.min.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0

Security Headers

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Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "14ce-5db15c40f092f-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1106

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 9 KB
3 KB 488ms
93ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

87e1ed8c94d134e4e068a17891d3dad0d122ee052bf061da0ca0e87b3da75069

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:25:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25e4-5db15cc9c03a4-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 2334

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 491ms
96ms Stylesheet
text/css 13.82.107.234
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Full URL

https://www.egain.com/egain-child/css/custom.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c5551443a480b97816c8f9c852e3593b4376a6ed91894800bd185f33082614fc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Fri, 22 Apr 2022 19:40:34 GMT
Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 15288

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 554ms
95ms Stylesheet
text/css 13.82.107.234
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https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 5666

GET
H/1.1 200
OK jquery.min.js Show response
www.egain.com/includes/js/jquery/ 87 KB
31 KB 562ms
96ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/includes/js/jquery/jquery.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15db1-5db15e30c1aff-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 30908

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 11 KB
4 KB 583ms
93ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2bd8-5db15e30bdc7f-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4169

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 599ms
110ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 605ms
112ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Transfer-Encoding: chunked
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 593ms
99ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//main.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 585

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 94ms
93ms Script
application/javascript 13.82.107.234
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https://www.egain.com/plugins/cookie-notice/js/front.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:23:33 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "20ec-5db15c40f18cf-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 1933

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 26 KB
5 KB 647ms
93ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/custom_script_1.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

695800644eb53833e213cea5047705bb075ea78876d3d43b5757d114e1953557

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 27 Jun 2022 19:02:37 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "672c-5e272903536e6-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4320

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 193 KB
69 KB 65ms
35ms Script
application/javascript 2a00:1450:4001:82a::2008
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

a08e94154d2c9479935e71bb967b0c0310248d52fae5e2a231650aa349d40644

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:04 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 70557
x-xss-protection: 0
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 104 KB
40 KB 52ms
22ms Script
application/javascript 2a00:1450:4001:82a::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

5dc7a99e4da2aceec6eead60ea36076f553f28f319127dc85f322295ffff2da2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:04 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 40825
x-xss-protection: 0
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 108 KB
43 KB 58ms
28ms Script
application/javascript 2a00:1450:4001:82a::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

d7d7b518a38c2ccbd0319e8bb3124530375e4d386fef3073fbf0c20503953533

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:04 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 43465
x-xss-protection: 0
last-modified: Tue, 28 Jun 2022 16:03:43 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
980 B 82ms
12ms Image
image/png 2a02:6ea0:c700::10
CDN77 ^_^

General

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Show headers Download Go to Show image

Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Tue, 28 Jun 2022 16:21:04 GMT
etag: "d09256e25d52d1635a1e3f6a6ac786ac"
age: 394
x-guploader-uploadid: ABg5-Uz3T2hcBWMSA7VzrtXmj7ewdxKdTJ33uPAkT2JofOjIBid6sQ9nZn9pd_kt7qvTds9CoKyOBmD5Im-_1b5mHe0b2Uxshg
x-cache: HIT
x-goog-storage-class: STANDARD
x-goog-metageneration: 2
x-goog-stored-content-encoding: identity
x-age: 2494
content-length: 305
x-77-nzt: Abk73BB951T/vgkAAA
x-accel-expires: @1656434370
last-modified: Wed, 19 Jul 2017 10:23:17 GMT
server: CDN77-Turbo
x-77-nzt-ray: Haultl9Mv0Q
x-77-cache: HIT
x-goog-hash: crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
x-goog-generation: 1500459797478542
access-control-allow-origin: *
access-control-expose-headers: Content-Type
cache-control: public, max-age=3600
x-goog-stored-content-length: 305
accept-ranges: bytes
content-type: image/png
expires: Thu, 03 Jun 2021 13:59:28 GMT

GET
H/1.1 200
OK eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 9 KB
9 KB 95ms
94ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL

https://www.egain.com/egain-media/2022/02/eGain-logo-300.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7c1f72add7f3c5bd9ac3c26f17cd9c3c7b03764ae790baf9c8939a339ac61720

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 07 Feb 2022 18:10:37 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2453-5d77184806904"
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 9299

GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 50 KB
14 KB 89ms
18ms Script
application/javascript 2a02:6ea0:c700::10
CDN77 ^_^

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::10 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: 98e8be69552099ae917731acd06085fe7066279226b0e4283483caf63e305e00

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Tue, 28 Jun 2022 16:21:04 GMT
content-encoding: br
etag: W/"6f41a4772d0bca4a0c9678fdcb6c3400"
x-guploader-uploadid: ADPycdue4ZCPC2EJfZKjMlQq9_Ff4OdmPTjlHt-s9gnswING3K4JCKClBw5MAxqx8z2XpvZtcW_WAg34d6zuaoDSTVOze5YsGhh9
x-77-cache: HIT
x-goog-storage-class: STANDARD
x-guploader-response-body-transformations: gunzipped
x-goog-metageneration: 1
x-goog-stored-content-encoding: gzip
x-cache: HIT
x-age: 5
x-77-nzt: Abk73BBhSFn/BQAAAA
x-accel-expires: @1656433559
last-modified: Wed, 22 Jun 2022 12:33:47 GMT
server: CDN77-Turbo
x-77-nzt-ray: AfbZBPQzuOs
vary: Accept-Encoding
x-goog-hash: crc32c=ZcwcjA==, md5=b0Gkdy0LykoMlnj9y2w0AA==
x-goog-generation: 1655901227329072
access-control-allow-origin: *
access-control-expose-headers: Content-Type
cache-control: public, max-age=300
x-goog-stored-content-length: 14016
content-type: application/javascript
warning: 214 UploadServer gunzipped
expires: Mon, 27 Jun 2022 15:18:59 GMT

GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 98ms
97ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/js/imagesloaded.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:32:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "15fd-5db15e30cd681-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 1834

GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 95ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 102ms
99ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/third/lightbox.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 561

GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 106ms
103ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/js/main.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1e26f-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 32760

GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 108ms
105ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
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Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
1 KB 100ms
97ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/includes/js/hoverIntent.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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Server: Apache/2.4.29 (Ubuntu)
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GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 30 KB
5 KB 101ms
98ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Sat, 26 Mar 2022 02:24:47 GMT
Server: Apache/2.4.29 (Ubuntu)
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Strict-Transport-Security: max-age=31536000
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Connection: Keep-Alive
Accept-Ranges: bytes
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Content-Length: 4877

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 95ms
95ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/egain-child/fancy/jquery.fancybox.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
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Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
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Content-Length: 14063

GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 95ms
94ms Image
image/svg+xml 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "d4c-5d850789313d7"
Strict-Transport-Security: max-age=31536000
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GET
H/1.1 200
OK live.js Show response
stats.sa-as.com/ 1 KB
986 B 633ms
157ms Script
text/javascript 209.128.119.150
BAYAREA-AS

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https://stats.sa-as.com/live.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

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Software

Apache /

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:29:43 GMT
Content-Encoding: gzip
Last-Modified: Fri, 14 Apr 2017 20:48:27 GMT
Server: Apache
ETag: "7200a7-52e-54d2690345cc0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: text/javascript
Connection: close
Accept-Ranges: bytes
Content-Length: 630

GET
H2 200 css
fonts.googleapis.com/ 3 KB
584 B 22ms
21ms Stylesheet
text/css 2a00:1450:4001:812::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 28 Jun 2022 16:21:04 GMT
server: ESF
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date: Tue, 28 Jun 2022 16:21:04 GMT
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content-type: text/css; charset=utf-8
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H2 200 css
fonts.googleapis.com/ 5 KB
729 B 20ms
19ms Stylesheet
text/css 2a00:1450:4001:812::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
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server: ESF
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date: Tue, 28 Jun 2022 16:21:04 GMT
x-frame-options: SAMEORIGIN
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
784 B 21ms
20ms Stylesheet
text/css 2a00:1450:4001:812::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 163 KB
52 KB 53ms
37ms Script
application/javascript 2a00:1450:4001:82a::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:04 GMT
content-encoding: br
vary: Accept-Encoding
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access-control-allow-headers: Cache-Control
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H/1.1 200
OK bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 94ms
8ms Image
image/jpeg 143.204.89.49
AMAZON-02

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Full URL: https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 15:49:56 GMT
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Server: AmazonS3
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GET
H2 200 EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame 2755 16 KB
16 KB 155ms
72ms Script
text/javascript 54.229.231.177
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.229.231.177 Dublin, Ireland, ASN16509 (AMAZON-02, US),
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Software: /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:04 GMT
cache-control: max-age=86400
server
content-type: text/javascript;charset=utf-8
expires: Wed, 29 Jun 2022 16:21:04 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 120 KB
43 KB 40ms
26ms Script
application/javascript 2a00:1450:4001:82a::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82a::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

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X-Xss-Protection	0

Request headers

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Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:04 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
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content-length: 43539
x-xss-protection: 0
last-modified: Tue, 28 Jun 2022 16:03:43 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
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cache-control: private, max-age=900
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access-control-allow-headers: Cache-Control
expires: Tue, 28 Jun 2022 16:21:04 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 5 KB
3 KB 193ms
167ms Script
text/javascript 2606:4700::6810:a852
CLOUDFLARENET

General

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

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Security Headers

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date: Tue, 28 Jun 2022 16:21:04 GMT
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MICROSOFT-CORP-MS...

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https://bat.bing.com/bat.js

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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69 KB 46ms
44ms Script
application/javascript 2a00:1450:4001:82a::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

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GET
H2 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 39 KB
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text/javascript 142.250.186.130
GOOGLE

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https://www.googleadservices.com/pagead/conversion_async.js

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

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date: Tue, 28 Jun 2022 16:21:04 GMT
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GET
H2 200 analytics.js Show response
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20 KB 38ms
8ms Script
text/javascript 2a00:1450:4001:809::200e
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https://www.google-analytics.com/analytics.js

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Host: www.googletagmanager.com
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POST
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GOOGLE

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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe6m0&_p=1838193127&_z=ccd.v9B&cid=1616444273.1656433265&ul=en-us&sr=1600x1200&_s=1&sid=1656433264&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1
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GET
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fonts.gstatic.com/s/opensans/v29/ 44 KB
44 KB 40ms
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font/woff2 2a00:1450:4001:803::2003
GOOGLE

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https://fonts.gstatic.com/s/opensans/v29/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

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Host: fonts.googleapis.com
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Security

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Reverse DNS

Software

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Security Headers

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Request headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Mon, 27 Jun 2022 12:16:38 GMT
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age: 101066
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GET
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fonts.gstatic.com/s/opensanscondensed/v23/ 16 KB
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20ms Font
font/woff2 2a00:1450:4001:803::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
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Protocol

Security

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Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 21 Jun 2022 22:27:40 GMT
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expires: Wed, 21 Jun 2023 22:27:40 GMT

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fonts.gstatic.com/s/opensanscondensed/v23/ 15 KB
15 KB 54ms
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font/woff2 2a00:1450:4001:803::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
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Protocol

Security

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Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Security Headers

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Response headers

date: Wed, 22 Jun 2022 00:36:31 GMT
x-content-type-options: nosniff
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expires: Thu, 22 Jun 2023 00:36:31 GMT

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fonts.gstatic.com/s/opensans/v29/ 47 KB
47 KB 54ms
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font/woff2 2a00:1450:4001:803::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v29/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWuU6F.woff2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

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Security Headers

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Response headers

date: Mon, 27 Jun 2022 10:35:09 GMT
x-content-type-options: nosniff
age: 107155
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expires: Tue, 27 Jun 2023 10:35:09 GMT

GET
H/1.1 200
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www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 96ms
91ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

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Software

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Resource Hash

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Request headers

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accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:04 GMT
X-Content-Type-Options: nosniff
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Server: Apache/2.4.29 (Ubuntu)
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Strict-Transport-Security: max-age=31536000
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Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 77160

GET
H/1.1 200
OK Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 97ms
93ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

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Resource Hash

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Response headers

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X-Content-Type-Options: nosniff
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GET
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46 KB 499ms
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AMAZON-02

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Full URL: https://hd.egain.com/images/questions.jpg
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
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Date: Tue, 28 Jun 2022 16:21:04 GMT
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Protocol

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GOOGLE

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Security

QUIC, , AES_128_GCM

Server

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GOOGLE

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Protocol

Security

QUIC, , AES_128_GCM

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GET
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ebrain.egain.com/system/templates/chat/ 4 KB
2 KB 699ms
323ms Script
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AMAZON-02

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https://ebrain.egain.com/system/templates/chat/egain-chat.js

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Host: analytics.analytics-egain.com
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Protocol

Security

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Server

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Software

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GET
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AMAZON-02

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https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

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Host: analytics.analytics-egain.com
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Protocol

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Server

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AMAZON-02

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Protocol

Security

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date: Tue, 28 Jun 2022 16:21:05 GMT
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GET
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4 KB 67ms
67ms Document
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AMAZON-02

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
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Response headers

cache-control: max-age=86400
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server

GET
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GOOGLE

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1656433264902&cv=9&fst=1656433264902&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6m0&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

0b0ac5a29d8d8bf726d7f69a9ddc22aede8aa109441a659212509f2b8f7920c0

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:04 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1175
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 62ms
21ms XHR
text/plain 2a00:1450:400c:c08::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1616444273.1656433265&jid=866021571&gjid=826690485&_gid=1443408928.1656433265&_u=YADAAUAAAAAAAC~&z=811367525

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c08::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Tue, 28 Jun 2022 16:21:04 GMT
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
441 B 60ms
20ms XHR
text/plain 2a00:1450:400c:c08::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1616444273.1656433265&jid=309337645&gjid=1036058934&_gid=1443408928.1656433265&_u=YADAAUABAAAAAC~&z=1698199444

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c08::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Tue, 28 Jun 2022 16:21:04 GMT
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-e...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1656433264934%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-e...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-...

0
264 B

176ms
131ms

Image
application/javascript

13.107.43.14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-e611-80f6-5065f38acbc1%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQKnSWzs8EzZCQAAAYGrHcrUS10qa0Igy1GHs415EvXKEELVOgyX6XyXx_W1tMY-F81d54M
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Protocol: H2
Server: 13.107.43.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:05 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: C26A9BCD41344CA295D3D596B1F50713 Ref B: VIEEDGE1417 Ref C: 2022-06-28T16:21:05Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXihGxi89AWdtF0tL0Q2Q==
x-li-fabric: prod-lva1

Redirect headers

date: Tue, 28 Jun 2022 16:21:04 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 25901D6A060B4466862ED22F897AB9F7 Ref B: VIEEDGE1116 Ref C: 2022-06-28T16:21:05Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656433264934&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D6df482ab-588a-e611-80f6-5065f38acbc1%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQKnSWzs8EzZCQAAAYGrHcrUS10qa0Igy1GHs415EvXKEELVOgyX6XyXx_W1tMY-F81d54M
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXihGxgFJ2uSVrSlaDWvA==

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
548 B 45ms
21ms Image
image/gif 2a00:1450:4001:810::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1656433264902&cv=9&fst=1656432000000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6m0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=849553840&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:04 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
548 B 42ms
19ms Image
image/gif 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1656433264902&cv=9&fst=1656432000000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6m0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=849553840&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:04 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 34ms
32ms Image
image/gif 2a00:1450:4001:810::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1616444273.1656433265&jid=309337645&_u=YADAAUABAAAAAC~&z=976659653

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:05 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 50ms
33ms Image
image/gif 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1616444273.1656433265&jid=309337645&_u=YADAAUABAAAAAC~&z=976659653

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:05 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 50ms
33ms Image
image/gif 2a00:1450:4001:810::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1616444273.1656433265&jid=866021571&_u=YADAAUAAAAAAAC~&z=882930283

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:05 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.de/ads/ 42 B
63 B 47ms
31ms Image
image/gif 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1616444273.1656433265&jid=866021571&_u=YADAAUAAAAAAAC~&z=882930283

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:05 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 56380144 Show response
www.clarity.ms/tag/uet/ 2 KB
2 KB 171ms
120ms Script
application/x-javascript 2620:1ec:27::cafe:1586
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://www.clarity.ms/tag/uet/56380144
Requested by: Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:27::cafe:1586 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: / ASP.NET
Resource Hash: 39b3c502b590d0e98c8054ba19788f665e9a536acb16fc5004d7e5c2f39e766d

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:04 GMT
x-powered-by: ASP.NET
x-azure-ref: 0cSq7YgAAAAAghJq6YBV3QbLMhnd/x7Z9TVJTMjBFREdFMDMxMAA2Y2ZiZWVlMC01MDI3LTQ4NGItODk2Ny00YTI5YWY3N2YxZTE=
x-cache: CONFIG_NOCACHE
content-type: application/x-javascript
cache-control: no-cache, no-store
request-context: appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64
content-length: 1541
expires: -1

GET
H2 200 clarity.js Show response
www.clarity.ms/eus2/s/0.6.34/ 53 KB
23 KB 124ms
123ms Script
application/javascript 2620:1ec:27::cafe:1586
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/tag/uet/56380144
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:27::cafe:1586 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: / ASP.NET
Resource Hash: ca63193ce799e4e00c9106349365981dc6e26cb77632ebf5df23dffba2aaccfa

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:05 GMT
content-encoding: br
etag: "1d88ae6f979d854"
last-modified: Wed, 01 Jun 2022 12:22:22 GMT
x-powered-by: ASP.NET
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript;charset=utf-8
cache-control: public,max-age=86400
x-azure-ref: 0cSq7YgAAAADwyVxtyP+HR4Wg4xMncEnoTVJTMjBFREdFMDMxMAA2Y2ZiZWVlMC01MDI3LTQ4NGItODk2Ny00YTI5YWY3N2YxZTE=
accept-ranges: bytes
request-context: appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 7ms
7ms Image
image/gif 2a00:1450:4001:809::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j96&a=1838193127&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=1616444273.1656433265&tid=UA-15835029-4&_gid=1443408928.1656433265&gtm=2ou6m0&cd20=Blue%20Cross%20Blue%20Shield%20of%20Michigan&cd1=10B%20-%20100B&cd2=Over%2010%2C000%20Employees&cd3=Insurance&cd4=Michigan&cd5=United%20States&cd19=7620788&z=1020811349

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 12:59:27 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 12098
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 9ms
6ms Image
image/gif 2a00:1450:4001:809::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j96&a=1838193127&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Zoominfo&ea=Websights&el=Enriched&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=1616444273.1656433265&tid=UA-15835029-4&_gid=1443408928.1656433265&gtm=2wg6m0NC9SGDL&cd17=6df482ab-588a-e611-80f6-5065f38acbc1&cd20=Blue%20Cross%20Blue%20Shield%20of%20Michigan&cd1=10B%20-%20100B&cd2=Over%2010%2C000%20Employees&cd3=Insurance&cd4=Michigan&cd5=United%20States&cd19=7620788&z=1874580237

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 12:59:27 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 12098
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK index.php
stats.sa-as.com/ 95 B
426 B 458ms
156ms Image
image/png 209.128.119.150
BAYAREA-AS

General

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Full URL

https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&PMCD=https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1&r=0.5189869476015809

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-119-150.bayarea.net

Software

Apache /

Resource Hash

3eb10792d1f0c7e07e7248273540f1952d9a5a2996f4b5df70ab026cd9f05517

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:29:44 GMT
Content-Encoding: gzip
Server: Apache
Vary: Accept-Encoding
P3P: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Connection: close
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: IMAGE/PNG
Content-Length: 102

GET
H2 200 diffuser.js Show response
diffuser-cdn.app-us1.com/diffuser/ 24 KB
6 KB 43ms
22ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:05 GMT
content-encoding: gzip
cf-cache-status: HIT
age: 263
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
last-modified: Thu, 21 Oct 2021 17:42:06 GMT
server: cloudflare
etag: W/"4d482a43613d3966f353ec9d97452e0c"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 2816426ad1adbedbdd23d4cdf80c2de2.cloudfront.net (CloudFront)
cache-control: public, max-age=300
x-amz-cf-pop: FRA60-P2
cf-ray: 7227c0e3dfc79954-FRA
x-amz-cf-id: HKnQtoO6Ea4vTIn1JV_-7Rfy1Lr4qaY8IVcREb18X5ThtHt5Ap6Elg==

GET
H2 204 0
bat.bing.com/action/ 0
175 B 35ms
33ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=84664c81-3bce-4905-ad7e-d86005396b52&sid=4f39afd0f6fe11ec8260a163bd4fcd89&vid=4f39cd80f6fe11ec86af97c009d32573&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&r=&lt=2139&evt=pageLoad&msclkid=N&sv=1&rn=513456

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 88EDDD20CD424C88AA0C453645741A0F Ref B: FRAEDGE1310 Ref C: 2022-06-28T16:21:05Z
date: Tue, 28 Jun 2022 16:21:05 GMT
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 / Show response
prism.app-us1.com/ 246 B
391 B 157ms
157ms Script
application/javascript 2606:4700::6811:915b
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://prism.app-us1.com/?a=68298682&u=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6811:915b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/7.4.28
Resource Hash: 8a7d4ef2fbc1e03071b8cd743dcc1aa0201018a145868b54c7fc42e0cf3adde5

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:05 GMT
content-encoding: gzip
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.4.28
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
content-type: application/javascript
cache-control: no-cache, private
x-envoy-upstream-service-time: 47
cf-ray: 7227c0e428349954-FRA

GET
H/1.1 200
OK company:(all) Show response
api.kickfire.com/v3/ 681 B
1 KB 178ms
178ms XHR
application/json 209.128.92.239
BAYAREA-AS

General

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Full URL

https://api.kickfire.com/v3/company:(all)?ip=WU%2FF%2BIm7AauJcXExkA%3D%3D&key=036574b8a13c1c85

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-92-239.bayarea.net

Software

Apache /

Resource Hash

a5171137142a26a78d4610da7e271fea891a1fe5ba5834f4a5874e3223fab070

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept: application/json, text/javascript, */*; q=0.01
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date: Tue, 28 Jun 2022 16:21:05 GMT
Server: Apache
Strict-Transport-Security: max-age=15552000; includeSubDomains
Access-Control-Allow-Methods: *
Content-Type: application/json; charset=utf-8
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Length: 681
Keep-Alive: timeout=5, max=23

POST
H2 204 collect Show response
b.clarity.ms/ 0
174 B 504ms
295ms XHR
text/plain 20.75.32.255
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://b.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Tue, 28 Jun 2022 16:21:05 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64

GET
H2 200 t_prism_sitemessages.php Show response
trackcmp.net/ 0
362 B 180ms
130ms Script
text/javascript 2606:4700:4400::ac40:9197
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=40c00357-ce1e-410f-8e01-8cf8f0d78b6b&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1
Requested by: Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:4400::ac40:9197 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare / PHP/7.1.33
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:05 GMT
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: PHP/7.1.33
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
p3p: CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type: text/javascript;charset=UTF-8
cache-control: no-cache, private
x-privacy-policy: You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray: 7227c0e5b95b01f8-ZRH
content-length: 0

GET
H/1.1 200
OK my Show response
api.kickfire.com/ 3 B
222 B 156ms
156ms XHR
application/json 209.128.92.239
BAYAREA-AS

General

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Full URL

https://api.kickfire.com/my?key=036574b8a13c1c85&keyField=northernpowergrid.com

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-92-239.bayarea.net

Software

Apache /

Resource Hash

f223e84f7ea456ba7472aea4c56e9f658053cf12c504eb03a51f0e80c905c55c

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept: application/json, text/javascript, */*; q=0.01
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Access-Control-Allow-Origin: *
Date: Tue, 28 Jun 2022 16:21:05 GMT
Server: Apache
Content-Length: 3
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: application/json

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
924 B 166ms
165ms Script
application/javascript 44.225.65.116
AMAZON-02

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Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

44.225.65.116 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-44-225-65-116.us-west-2.compute.amazonaws.com

Software

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:05 GMT
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
content-type: application/javascript;charset=UTF-8
cache-control: no-cache
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-length: 195
x-ua-compatible: IE=EmulateIE9

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame 5030 116 KB
21 KB 235ms
235ms Script
application/x-javascript 44.225.65.116
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

44.225.65.116 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-44-225-65-116.us-west-2.compute.amazonaws.com

Software

Server /

Resource Hash

a7595d604ebec3e9818019480e5146763d0e992bc6389b71e86833aa6da20a50

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:05 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: Server
x-amzn-requestid: 6baad512-5cd1-446a-8698-1f9ae3d5d82b
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
cache-control: max-age=7200,private
x-amzn-trace-id: Root=1-62bb2a71-0834f66346a9ffa200634167
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-amz-apigw-id: UcORyH3HPHcFyrA=
content-length: 21051

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 6ms
6ms Image
image/gif 2a00:1450:4001:809::200e
GOOGLE

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j96&a=1838193127&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=KickFire%20API&ea=success&_u=aDDAAUABAAAAAC~&jid=&gjid=&cid=1616444273.1656433265&tid=UA-15835029-4&_gid=1443408928.1656433265&gtm=2wg6m0NC9SGDL&cd6=Northern%20Powergrid%20Holdings%20Company&cd7=northernpowergrid.com&cd8=Newcastle%20Upon%20Tyne&cd9=England&cd10=United%20Kingdom&cd11=2%2C500%20to%205%2C000&cd12=%24250%2C000%2C000%20to%20%24500%2C000%2C000&z=1799606270

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 12:59:27 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 12098
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2

200

c.gif
c.clarity.ms/
Redirect Chain

https://c.clarity.ms/c.gif
https://c.bing.com/c.gif?CtsSyncId=29C8F5783D06492BB0903CF007EFF663&RedC=c.clarity.ms&MXFR=272A5ACF612768C602734B1E65276664
https://c.clarity.ms/c.gif?CtsSyncId=29C8F5783D06492BB0903CF007EFF663&MUID=3A75E4E64BB560F93717F5374A67610E

42 B
391 B

28ms
27ms

Image
image/gif

20.234.93.27
MICROSOFT-CORP-MS...

General

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Full URL: https://c.clarity.ms/c.gif?CtsSyncId=29C8F5783D06492BB0903CF007EFF663&MUID=3A75E4E64BB560F93717F5374A67610E
Protocol: H2
Server: 20.234.93.27 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:05 GMT
last-modified: Fri, 20 May 2022 21:53:17 GMT
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
etag: "17a28a3946cd81:0"
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control: private, no-cache, proxy-revalidate, no-store
accept-ranges: bytes
content-type: image/gif
content-length: 42

Redirect headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:05 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 911FF666CD434D50825BB425A7F32A36 Ref B: FRAEDGE1310 Ref C: 2022-06-28T16:21:05Z
x-powered-by: ASP.NET
x-cache: CONFIG_NOCACHE
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location: https://c.clarity.ms/c.gif?CtsSyncId=29C8F5783D06492BB0903CF007EFF663&MUID=3A75E4E64BB560F93717F5374A67610E
cache-control: private, no-cache, proxy-revalidate, no-store
content-length: 0

GET
H2 200 checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 7B7E 0
0 162ms
160ms Document
text/html 44.225.65.116
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

44.225.65.116 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-44-225-65-116.us-west-2.compute.amazonaws.com

Software

Resource Hash

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

accept-encoding: compress,gzip
accept-ranges: bytes
cache-control: max-age=86400
content-length: 1457
content-security-policy: frame-ancestors 'self' ebrain.egain.cloud
content-type: text/html
date: Tue, 28 Jun 2022 16:21:05 GMT
last-modified: Wed, 04 May 2022 08:12:24 GMT
pragma: cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-ua-compatible: IE=EmulateIE9

POST
H2 204 collect Show response
b.clarity.ms/ 0
48 B 302ms
302ms XHR
text/plain 20.75.32.255
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://b.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Tue, 28 Jun 2022 16:21:06 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64

GET
H/1.1 200
OK roundtrip.js Show response
s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/ 65 KB
19 KB 57ms
13ms Script
text/javascript 2600:9000:2156:4200:6:9280:1080:93a1
AMAZON-02

General

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Full URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=6df482ab-588a-e611-80f6-5065f38acbc1
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2156:4200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 7f20be9e7d28b34d8cf7404bb6a4b716287511dbc04d860844e21057427813bf

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

X-Amz-Version-Id: eSOLdjEU.RwyvUReWrs14HQ7cCBzZpoC
Content-Encoding: gzip
Etag: W/"a4da97585dca7851c8c8ca4e8b55a6bf"
Age: 1633
X-Amz-Server-Side-Encryption: AES256
Transfer-Encoding: chunked
X-Cache: Hit from cloudfront
Connection: keep-alive
Vary: Accept-Encoding
Via: 1.1 bab8148a65b29113f79cf2725076287c.cloudfront.net (CloudFront)
Last-Modified: Tue, 28 Jun 2022 14:42:59 GMT
Server: AmazonS3
Date: Tue, 28 Jun 2022 16:21:09 GMT
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: max-age=3600, must-revalidate
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: FRA50-C1
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: 3BXI0qw4NksCnQQTwK_hyxlaQq5IWtwXCh7_kPONrRAmaIo-vzInlQ==

GET
H/1.1

200
OK

index.js Show response
s.adroll.com/j/exp/
Redirect Chain

https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js
https://s.adroll.com/j/exp/index.js

28 B
785 B

11ms
10ms

Script
application/javascript

2600:9000:2156:4200:6:9280:1080:93a1
AMAZON-02

General

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Full URL: https://s.adroll.com/j/exp/index.js
Protocol: HTTP/1.1
Server: 2600:9000:2156:4200:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: f59e5f34a941183aacaed25322ac0856628493c2cfd936ded3fddc0a49510e52

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

X-Amz-Version-Id: QCXe6z8Ijv28a3Z6pj7cPKMX4fdClAik
Via: 1.1 bab8148a65b29113f79cf2725076287c.cloudfront.net (CloudFront)
Etag: "5816cced8568d223aa09d889f300692b"
Age: 56221
X-Amz-Server-Side-Encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Vary: Accept-Encoding
Content-Length: 28
Last-Modified: Wed, 18 May 2022 19:09:46 GMT
Server: AmazonS3
Date: Tue, 28 Jun 2022 00:46:05 GMT
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: FRA50-C1
Accept-Ranges: bytes
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: bFBhBCInNPbAI3dxGPJR3LU07lUIuHF3XXTIKh9I9psrfT2paayOJw==

Redirect headers

Date: Tue, 28 Jun 2022 08:17:05 GMT
Via: 1.1 bab8148a65b29113f79cf2725076287c.cloudfront.net (CloudFront)
Age: 29044
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 0
Server: AmazonS3
Location: https://s.adroll.com/j/exp/index.js
Access-Control-Max-Age: 600
Access-Control-Allow-Methods: GET
Content-Type: application/xml
Access-Control-Allow-Origin: *
Access-Control-Allow-Credentials: false
X-Amz-Cf-Pop: FRA50-C1
Access-Control-Allow-Headers: *
X-Amz-Cf-Id: k48tYKSqAIuGNX5lIM1bKOG7x8yZHB5rd531QBuX59xjttHe11JSnw==

GET
H2 200 FINC2MQIPFCK7P2ZQZKQT3 Show response
d.adroll.com/consent/check/ 449 B
542 B 230ms
32ms Script
application/javascript 52.214.244.224

General

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Show headers Download Go to

Full URL: https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&_s=d1b41bbc1410ca6d123ca3cfb2f3469a&_b=2
Requested by: Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.214.244.224 -, , ASN (),
Reverse DNS
Software: nginx/1.20.0 /
Resource Hash: 6fd8d0015e87d2ed291b8b1964f8e4c164e115ed2882062b99de2c038e0aa766

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date: Tue, 28 Jun 2022 16:21:09 GMT
server: nginx/1.20.0
content-length: 449
content-type: application/javascript

POST
H3 204 collect
region1.google-analytics.com/g/ 0
17 B 30ms
15ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

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Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe6m0&_p=1838193127&_z=ccd.v9B&cid=1616444273.1656433265&ul=en-us&sr=1600x1200&sid=1656433264&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D6df482ab-588a-e611-80f6-5065f38acbc1&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&_s=2
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Tue, 28 Jun 2022 16:21:09 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect Show response
b.clarity.ms/ 0
48 B 99ms
97ms XHR
text/plain 20.75.32.255
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://b.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Tue, 28 Jun 2022 16:21:09 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64

GET checkSession.html
ebrain.egain.com/system/cb/cs/ Frame BC02 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Verdicts & Comments Add Verdict or Comment

197 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

38 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node016w24x7465by5cu0hqq1615q493156.node0
.egain.com/	1970-01-20 06:16:49	Name: _gcl_au Value: 1.1.1395546590.1656433265
.bing.com/	1970-01-20 13:28:49	Name: MUID Value: 3A75E4E64BB560F93717F5374A67610E
.ws.zoominfo.com/	1970-01-20 12:52:49	Name: visitorId Value: 33811359d6fd51bf7f1e048dadc3be825765be0703da4cb7858a343b8cbadda5
www.egain.com/	1969-12-31 23:59:59	Name: kickfire_api_session_cookie Value: 1
.egain.com/	1970-01-20 04:50:25	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=digital4-na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.egain.com/	1970-01-20 21:38:25	Name: _ga Value: GA1.2.1616444273.1656433265
.egain.com/	1970-01-20 04:08:39	Name: _gid Value: GA1.2.1443408928.1656433265
.egain.com/	1970-01-20 04:07:13	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 04:07:13	Name: _gat_UA-15835029-4 Value: 1
.doubleclick.net/	1970-01-20 04:07:14	Name: test_cookie Value: CheckForPermission
www.egain.com/	1970-01-20 12:52:49	Name: EG-U-ID Value: C325e229c5-52c4-477e-95bc-c9760c69fd23
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: C0d18f6c41-c493-4d60-81fa-255c1bc8e097
.linkedin.com/	1970-01-20 04:50:25	Name: UserMatchHistory Value: AQJSS5f0XrvWAwAAAYGrHcmXYO-qt3v673nYTX2UDJrbmOhD9Q17atOzjMspTKDPCDTJ7LGxaLWSLg
.linkedin.com/	1970-01-20 04:50:25	Name: AnalyticsSyncHistory Value: AQIMc3LZG6UYjAAAAYGrHcmXEBIZ6h1s0TNltElTkwhoyESBh6BXiHU6H4tM1bJyLQiiZZWUoIaLd8qgP1jSYg
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 21:39:07	Name: bcookie Value: "v=2&81e99649-f688-41dd-8802-db37a55502fb"
.linkedin.com/	1970-01-20 04:08:39	Name: lidc Value: "b=VGST00:s=V:r=V:a=V:p=V:g=2740:u=1:x=1:i=1656433265:t=1656519665:v=2:sig=AQHf-_B4n3xVSZQ5704xYgKnVTlox-mv"
www.clarity.ms/	1970-01-20 12:52:49	Name: CLID Value: d658783d546142e8bd2f8b8de051e2a2.20220628.20230628
.egain.com/	1970-01-20 21:38:25	Name: _ga_P0WWZ4WL9G Value: GS1.1.1656433264.1.1.1656433265.0
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 21:39:07	Name: bscookie Value: "v=1&20220628162105c870fda1-83b9-4864-8ce5-807dde5e74e4AQHPX0mEtJB0aTChBJDBTEaSoyJxFLp-"
.linkedin.com/	1970-01-20 21:30:25	Name: li_gc Value: MTswOzE2NTY0MzMyNjU7MjswMjHSks+lAWa7eTfOiSsfFtEdmZvfm00zjkHJ98X7mA60YA==
.egain.com/	1970-01-20 04:08:39	Name: _uetsid Value: 4f39afd0f6fe11ec8260a163bd4fcd89
.egain.com/	1970-01-20 13:28:49	Name: _uetvid Value: 4f39cd80f6fe11ec86af97c009d32573
.egain.com/	1970-01-20 12:52:49	Name: _clck Value: 1j9qop2\|1\|f2p\|0
prism.app-us1.com/	1970-01-20 04:50:25	Name: prism_68298682 Value: 40c00357-ce1e-410f-8e01-8cf8f0d78b6b
.egain.com/	1970-01-20 04:50:25	Name: prism_68298682 Value: 40c00357-ce1e-410f-8e01-8cf8f0d78b6b
ebrain.egain.com/	1970-01-20 04:17:18	Name: AWSALBTG Value: UyBwWFCsxCKQ7QdHpMZJKqlqnrgNIlifpVQESr9kd2j3+NINR+4jPVDaNL67+GBuCjLXj5kfBFq29Ba1pOsWHR7VZ/yB2cEpzFUi7Lf9mx7tHkLm6D7bcKYtPBYSyB4Vkb904C5hV2fHe3y2oEXcpPT3cm/kSTJE/mR+n3wTlePOrMeLlJ8=
ebrain.egain.com/	1970-01-20 04:17:18	Name: AWSALBTGCORS Value: UyBwWFCsxCKQ7QdHpMZJKqlqnrgNIlifpVQESr9kd2j3+NINR+4jPVDaNL67+GBuCjLXj5kfBFq29Ba1pOsWHR7VZ/yB2cEpzFUi7Lf9mx7tHkLm6D7bcKYtPBYSyB4Vkb904C5hV2fHe3y2oEXcpPT3cm/kSTJE/mR+n3wTlePOrMeLlJ8=
.c.bing.com/	1970-01-20 13:28:49	Name: SRM_B Value: 3A75E4E64BB560F93717F5374A67610E
.egain.com/	1970-01-20 04:08:39	Name: _clsk Value: t5rvaa\|1656433265953\|1\|1\|b.clarity.ms/collect
.c.clarity.ms/	1969-12-31 23:59:59	Name: SM Value: C
.clarity.ms/	1970-01-20 13:28:49	Name: MUID Value: 3A75E4E64BB560F93717F5374A67610E
.c.clarity.ms/	1970-01-20 04:07:13	Name: ANONCHK Value: 0
ebrain.egain.com/	1970-01-20 04:17:18	Name: AWSALB Value: pcoqV36ZcPsVj7h3b2lsaAJTB49XVQQ1kRZuIQnI8tGqmqHduMCIVN5HGhlmeWxbu63Y/o0IWe/WveZp2rh3a/mXRJplRY/TB1z0CM3QnY2At95tlhDME+XYuzW7itDv6S/iCarzknWc9H9vqv0gFFajLmCTKLFj9iJjhYODWZNb5FjLYy6ikTBvDhbYHw==
ebrain.egain.com/	1970-01-20 04:17:18	Name: AWSALBCORS Value: pcoqV36ZcPsVj7h3b2lsaAJTB49XVQQ1kRZuIQnI8tGqmqHduMCIVN5HGhlmeWxbu63Y/o0IWe/WveZp2rh3a/mXRJplRY/TB1z0CM3QnY2At95tlhDME+XYuzW7itDv6S/iCarzknWc9H9vqv0gFFajLmCTKLFj9iJjhYODWZNb5FjLYy6ikTBvDhbYHw==

4 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').
security	error	Message: Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security	error	URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210) Message: Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
b.clarity.ms
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
trackcmp.net
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
ebrain.egain.com
13.107.43.14
13.82.107.234
142.250.186.130
143.204.89.49
20.234.93.27
20.75.32.255
2001:4860:4802:32::36
209.128.119.150
209.128.92.239
2600:9000:2156:4200:6:9280:1080:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:a852
2606:4700::6811:915b
2620:1ec:22::14
2620:1ec:27::cafe:1586
2620:1ec:c11::200
2a00:1450:4001:803::2003
2a00:1450:4001:809::200e
2a00:1450:4001:810::2004
2a00:1450:4001:812::2003
2a00:1450:4001:812::200a
2a00:1450:4001:82a::2008
2a00:1450:4001:82f::2002
2a00:1450:400c:c08::9a
2a02:26f0:3500:16::215:149b
2a02:6ea0:c700::10
44.225.65.116
52.214.244.224
54.229.231.177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c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e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d7d7b518a38c2ccbd0319e8bb3124530375e4d386fef3073fbf0c20503953533
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
f223e84f7ea456ba7472aea4c56e9f658053cf12c504eb03a51f0e80c905c55c
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
f59e5f34a941183aacaed25322ac0856628493c2cfd936ded3fddc0a49510e52
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
ff4bd34aa98a0214833619d3d751838db015722dfbbec15cd14dadc66cd67869

www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

106 Requests

96 %HTTPS

62 %IPv6

21 Domains

33 Subdomains

29 IPs

4 Countries

1317 kBTransfer

3383 kBSize

38 Cookies

19 Outgoing links

Redirected requests

106 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

106
Requests

96 %
HTTPS

62 %
IPv6

21
Domains

33
Subdomains

29
IPs

4
Countries

1317 kB
Transfer

3383 kB
Size

38
Cookies

106 HTTP transactions
0 data transactions