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CORPORATE CASH PASSPORT SOLUTIONS

A multi-currency prepaid card platform for corporate disbursements that includes
a corporate cardholder app for easier access and servicing.


SIMPLIFYING BUSINESS TRAVEL


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CORPORATE CASH PASSPORT SOLUTIONS

A Corporate Prepaid Card solution to help easily manage expenses and other
disbursements via APIs or our web portal.

 * Create your cardholders in real-time and give them a card
 * Cards get activated by you or your cardholder
 * Load/Unload cards in line with your needs
 * Download your data for reconciliation

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MULTI-CURRENCY CAPABILITY

Load and manage multiple currencies on a single card to better manage an control
spend in different currencies.

 * Multi-currency Instant Issue Cards
 * Connect via APIs or a web portal
 * Data for reconciliation
 * Load or unload funds as needed
 * Approval feature via web portal
 * Bulk processing
 * Cardholder servicing

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ACCEPTED AT MILLIONS OF LOCATIONS

Use your Corporate Cash Passport at merchants and ATMs worldwide where
Mastercard Prepaid is accepted.

 * Business expenses
 * Employee T&E expenses
 * Employee per diem allowances
 * Customer compensation (e.g. airline passenger compensation)*
 * Payout (e.g. supplier commissions or incentives)*
 * Payroll*

*These use cases may be subject to customer identity verification requirements
under Anti-Money laundering legislation and/or limits to the maximum balance
that can be held on each card.


CORPORATE CASH PASSPORT SOLUTIONS

Corporate Cash Passport Solutions is a Multi-currency Prepaid Card Platform for
organisations of all types. It offers an alternative to cash, cheques,
credit/debit cards and bank transfers when making disbursements and payments.



Login to Corporate Multi-currency 'My Account'

Login to Corporate Single Currency ‘My Account’

 

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BENEFITS

Spend Control Operational Efficiency Cardholder Convenience
 * Multi-currency card solution
 * Load and unload as needed
 * Load approval optional
 * Safer and easier than cash advances

 * Easy system to load/unload
 * Bulk processing
 * Real-time processing
 * Multiple use cases and worldwide acceptance with online or physical retailers

 * Easy access to funds
 * Easy access to transactions
 * Safer than cash
 * Accepted at millions of locations worldwide


IMPORTANT INFORMATION

 * ATM Locator
   
   You can use your Cash Passport™ to withdraw local currency from millions of
   ATMs around the world.
   
   Click here to find the most convenient ATM for you.
   
   The information provided through the above links is for general information
   only. The ATM descriptions have been provided to Mastercard® by the relevant
   institutions. It is possible that information may be inaccurate or may have
   changed. Mastercard does not assume responsibility for the accuracy of this
   information.
   
   Please check with corporate that gave you the card if your card supports ATM
   transactions.

 * Dynamic Currency Conversion
   
   Dynamic Currency Conversion (DCC) is an optional service that may be offered
   by retailers and ATM operators abroad, giving cardholders the choice of
   paying in either the currency of the country they are visiting or their own
   domestic currency (i.e. GBP).
   
   If you use your card in a country where the local currency is the same as the
   currency on your Cash Passport (e.g. using a US Dollar Cash Passport in the
   USA) and you opt to pay in Sterling, this may result in a foreign exchange
   transaction at additional cost to you. If you wish to avoid this risk, you
   should opt out of the DCC service and choose to pay in the local currency.
   
   If your card has Corporate written on the front, please check with corporate
   that gave you the card if you should opt out by default.

 * Expiration Date – Compensation Cards Only
   
   Please refer to your card carrier to find out how long your card is valid for
   alongside the issue date that would have been added by the corporate that has
   issued your card.
   
   The issue date and validity will be detailed on your card carrier and it is
   important that you note this. After the validity period, any funds remaining
   via your card will expire.
   
   Remember that when your card expires or you have fully withdrawn your
   compensation amount, whichever comes first, it should be destroyed by cutting
   it in half.

 * Fees & Limits
   
   Cash Passport fees and limits can vary. Please refer to the corporate that
   provided you with your card for more information.
   
   Please note, some ATM operators may charge an additional withdrawal fee or
   set their own withdrawal limits.
   
   Merchant transactions and ATM withdrawals in a currency other than a currency
   available on the card will be exchanged to an available currency loaded on
   the Card, at an exchange rate determined by Mastercard on the day the
   transaction is processed. If you have a multi-currency Cash Passport, the
   exchange will be made in the usual wallet order. Please refer to the
   corporate that provided you with the card for more information.

 * Pre-Authorisations
   
   When you use your card as a deposit with car rental companies, hotels or
   cruise lines, they may require a pre-authorization of an amount larger that
   the transaction as a guarantee of payment at the time of the reservation.
   Although you will only be charged for the final transaction value, any
   additional amount that is included in the initial authorisation will be
   unavailable for you to spend until the final transaction settles. This means
   you will not be able to use the pre-authorised amount for other purposes.
   
   You may want to consider using another card to make reservations or make sure
   that you have sufficient balance to cover other transactions you wish to make
   whilst the pre-authorised amount is held. You can of course use your card to
   settle your final bill.

 * Restrictions
   
   There are a number of countries and geographical regions where the use of
   Cash Passport is currently prohibited. If you attempt to withdraw cash from a
   cash machine or use your card at merchants in any of these countries or
   regions, your request will be declined and the reason given as 'Decline,
   prohibited country'.
   
   The countries and regions currently affected are: Iran, North Korea, Sudan,
   Syria and Crimea.

 * Terms & Conditions
   
   Please refer to the corporate that provided you with your Cash Passport.

 * Tolerances
   
   When using your card at some merchants (see table below), you may be required
   to have an available card balance greater than the value of the transaction
   you wish to make.
   
   This is because: (i) a merchant may request more funds than you initially
   authorised to cover the amount of the transaction (e.g. the meal or bar bill)
   plus an additional gratuity, tip or service charge agreed by you; or (ii) in
   the case of an automated fuel pump transaction, to ensure there are
   sufficient funds available to cover the final cost of the transaction; or
   (iii) in the case of a contactless transport service transaction to ensure
   there are sufficient funds available to cover the final cost of the entire
   journey.
   
   The addition of this percentage or fixed amount to the amount of the
   transaction authorised by the merchant is called ‘tolerance’. At bars and
   restaurants tolerances are only applied to transactions authorised by
   magstripe rather than by chip or contactless. At petrol stations tolerance is
   applied to all automated fuel pump transactions. At some contactless
   transport services a tolerance is also applied to contactless transactions.
   The merchant categories where tolerances apply are listed below.
   
   Merchant category
   
    * Bars (or other similar drinking places) 10%
    * Restaurants (or other eating places) 20%
    * Automated fuel dispensers US$75 or currency equivalent
    * Contactless transport services GB£15 or currency equivalent
      
      
      
      
      
      

 * My Account and Corporate Cash Passport App
   
   The below information does not apply if you have a Compensation Card.
   
   To check your Cash Passport balance, simply got to 'My Account' on this
   website or download the Corporate Cash Passport app, register your card and
   you'll be able to see your balance straight away. You can also check out any
   recent transactions here.
   
   Alternatively, you can phone Card Services to use the automated balance
   service.Some ATMs also provide balances, however, if the local currency of
   the ATM is not the same as the currencies loaded on your Cash Passport, the
   exchange rate used by the ATM to calculate the balance on your card may be
   different to thatapplied to your card and a slight variation may occur.
   
    
   




FAQ

 * How do I activate my Cash Passport?
   
   Click on the link for My Account or Download the Corporate Cash Passport app
   and follow instructions to register and activate the card. The corporate that
   has provided you with the card will inform you of your Security Information
   details.
   
   If you have a Compensation Card, the above does not apply to you and you will
   be able to use your card immediately.

 * What do I do if my PIN doesn’t work?
   
   The PIN will be disabled if an incorrect PIN is entered three (3) times. If
   the PIN is disabled on a single-currency Card or Compensation Card, it cannot
   be re-enabled. If the PIN is disabled on a multi-currency Card, the PIN can
   be reactivated by Card Services. There may be a twenty-four (24) hour delay
   in reactivating the PIN, and we may not be able to reactivate the PIN whilst
   you are abroad. If the PIN is disabled or if a merchant/retailer does not
   accept chip and PIN or contactless, where available, you will be required to
   sign for any transactions at merchants/retailers, provided that this is
   supported by and acceptable to the merchant/retailer. You may issue a
   replacement card at the sole discretion of the corporate that provided you
   with the card. 

 * How do I change my PIN?
   
   If you want to change your PIN to something more memorable, simply go to a
   participating ATM worldwide, displaying the Mastercard® Acceptance Mark,
   select ‘PIN Services’ and follow the instructions on the screen. Click here
   for the Mastercard ATM locator.

 * How does a Multi-currency Cash Passport work?
   
   The Corporate Multi-currency Cash Passport allows corporates to load one or
   multiple currencies on to your card. The corporate that provided you with
   your card may have loaded more than one currency on to your card. You can
   check the currency amount loaded on to your card by visiting My Account,
   downloading the Corporate Cash Passport app, or contacting the corporate that
   has provided you with a card.

 * Where can I use my Cash Passport?
   
   You can use your card at ATMs worldwide displaying the Mastercard Acceptance
   Mark. You can use your Corporate Cash Passport at millions of merchants
   (including restaurants, shops and online) worldwide where Mastercard Prepaid
   is accepted by simply tapping the card on the merchant card reader where
   contactless is accepted, entering your PIN or signing the receipt.
   
   You can also use your card at ATMs worldwide displaying the Mastercard
   Acceptance Mark. To check on their location, visit the ATM locator. The
   minimum withdrawal amount varies between ATM operators, but will usually be
   equivalent to the smallest denomination of note available in the local
   currency you are withdrawing.
   
   There are a number of countries and geographical regions where the use of
   Cash Passport is currently prohibited. If you attempt to withdraw cash from a
   cash machine, or use your Card at merchants in any of these countries or
   regions, your request will be declined and the reason given as 'Decline,
   prohibited country'.
   
   The countries and regions currently affected are: Iran, North Korea, Sudan,
   Syria and Crimea.

 * What happens if I don’t have enough of the currency I need?
   
   The below only applies if the corporate that has provided you with the card
   has loaded more than one currency on your card.
   
   If you have insufficient funds of the currency you need, or you do not have
   the funds in the currency of the country you are visiting on your card at
   all, you can still use it to make a payment. The Multi-currency Cash Passport
   will automatically convert the amount of the transaction from local currency
   into the Currency (-ies) available on your Card, in the usual wallet order
   described above, at an exchange rate determined by Mastercard on the day the
   transaction is processed, increased by a percentage fee. Please note that the
   transaction will be declined if you do not have a sufficient balance across
   all the currencies on your card to cover the transaction and the percentage
   fee.
   
   Please contact the corporate that provided with your card for information on
   applicable fees and the usual wallet order.

 * What do I do if my card is lost or stolen?
   
   If possible, you should use the Corporate Cash Passport app or MyAccount to
   suspend the card and stop use of the card. You must report the card lost or
   stolen to the corporate that gave you the card immediately. Please note this
   option will not be available if you have a Compensation Card.
   
   Alternatively, contact Card Services, so that they can cancel your card.
   
   Please contact the corporate that has provided you with a card to find out if
   you are entitled to a replacement.

 * What do I do if I find an incorrect transaction on the Card?
   
   If you have any queries about your Cash Passport balance or you notice a card
   transaction that you do not recognise, please notify the 24- hour Card
   Services team immediately or as soon as possible. They will be happy to check
   and confirm the transaction details for you.
   
   If there is a transaction which is not correct, Card Services may request you
   to provide additional written information concerning any unrecognised
   transaction, or to complete a Dispute Claim Form. Please click here to access
   the Dispute Form.
   
   If required, Card Services may suspend or close your card. Please contact the
   corporate that provided you with a card regarding eligibility for a
   replacement.
   
   Please help them to help you by providing as much information as you can.
   
   It is recommended that you check transaction history and Card balance at
   least once a month..

 * What if the ATM asks for a six-digit PIN?
   
   In some countries, you may be asked for a six- digit PIN, when using an ATM.
   However, Cash Passport uses a standard four- digit PIN, which will still be
   accepted if the ATM has been set-up correctly in compliance with Mastercard
   regulations.
   
   If you need assistance with any PIN issues, please call Card Services.

 * Why is my card declined?
   
   Normally, the only time this will happen is if you don’t have enough funds on
   your card to cover the cost of the purchase but there could be other reasons.
   Your card may be declined for the following reasons:
   
    * You don’t have enough funds
    * You are using your card at restaurants, bars, automated fuel dispensers or
      contactless transaction for transport and the tolerances applied at these
      types of merchants means your balance cannot cover the tolerance. Please
      see section on Tolerances for more information.
    * Pre-authorisations as result of hotel or car rental reservations in the
      last 30 days (particularly common for no cancellation reservations).
      Please see section on Pre-Authorisations for more information.
    * If your card has the word Corporate on the front of the card, EU/EEA
      merchants may choose to not accept your card.
    * In some countries there may be daily or weekly withdrawal limits from
      ATMs, which may be lower than the limit on your card. In this case, the
      ATM will not allow you to withdraw your desired amount even though you
      have sufficient card balance available.
    * If none of the above applies, please check your balance and transactions
      on My Account or the Corporate Cash Passport. If you do not recognise
      transactions, please call the Customer Service number on the back of your
      card.
    * Your card may have expired - please contact the corporate that provided
      you with the  card to find out if you are eligible for a replacement card.
   
   
   If the merchant/retailer supports it, you can use your Cash Passport to make
   a partial payment, and cover the balance with some other payment method. Just
   make sure you tell the cashier before you start the transaction and confirm
   the amount you want to be deducted from your card. The cashier should process
   your Cash Passport payment first, and then accept the remainder of the
   balance in whichever way you want to pay it.
   
   EU requirements allow merchants in the EU/EEA to choose whether or not they
   wish to accept Mastercard prepaid/debit/credit or commercial cards. The
   merchant has to inform you if they decide not to accept all types of
   Mastercard cards. Merchants are also expected to display this information
   prominently at the entrance of the shop and at the till or, in the case of
   distance sales, this information should be displayed on the merchant’s
   website or other applicable electronic or mobile medium.
   
   If you have a query about the available balance on your Cash Passport, please
   contact the corporate that provided you with your card.

 * I don't have as much money available on the card as I thought. Why is this?
   
   When using your card at some merchants (see table below), you may be required
   to have an available card balance greater than the value of the transaction
   you wish to make.
   
   This is because: (i) a merchant may request more funds than you initially
   authorised to cover the amount of the transaction (e.g. the meal or bar bill)
   plus an additional gratuity, tip or service charge agreed by you; or (ii) in
   the case of an automated fuel pump transaction, to ensure there are
   sufficient funds available to cover the final cost of the transaction; or
   (iii) in the case of a contactless transport service transaction to ensure
   there are sufficient funds available to cover the final cost of the entire
   journey.
   
   The addition of this percentage or fixed amount to the amount of the
   transaction authorised by the merchant is called ‘tolerance’. At bars and
   restaurants tolerances are only applied to transactions authorised by
   magstripe rather than by chip or contactless. At petrol stations tolerance is
   applied to all automated fuel pump transactions. At some contactless
   transport services a tolerance is also applied to contactless transactions.
   The merchant categories where tolerances apply are listed below.
   
   
   Merchant category
   • Bars (or other similar drinking places) 10%
   • Restaurants (or other eating places) 20%
   • Automated fuel dispensers US$75 or currency equivalent
   • Contactless transport services GB£15 or currency equivalent
   
   
   

 * When I use my card at a bar, restaurant, petrol station or for contactless
   transport services, how long are the funds reserved for and why?
   
   As a merchant may not settle the final bill immediately, tolerance is applied
   to ensure that there are sufficient funds available when the final bill is
   settled.
   
   The amount authorised by the merchant plus the tolerance percentage or fixed
   amount is reserved from your available card balance until the merchant
   settles the final amount (i.e. payment is requested), at which time the exact
   final amount is debited from your card, or for 7 days, whichever is sooner.
   
   If the final settlement amount exceeds the relevant available currency
   balance on the card, the remaining amount will be funded by converting that
   amount in the order of priority. Please see your card Terms and Conditions
   for further information on the usual wallet order. The exchange rate used is
   the rate determined by Mastercard®, to be the wholesale rate in effect on the
   day the transaction is processed by Mastercard plus the foreign fee. Please
   note that the exchange rate used at the time the transaction is authorised
   (and the funds are reserved) may be different to the exchange rate used on
   the day the transaction is settled, however, you will only be charged for the
   actual and final amount of the transaction you sign for or validate by PIN or
   contactless.
   
   As the merchant may not settle (i.e. ask for payment) the final bill within
   the 7 days and in some cases may take up to 30 days to settle (at which time
   the funds are debited from your card), we recommend that you check your
   transaction history regularly via My Account and take this into account,
   including the tolerance, to ensure you have sufficient funds available for
   your spending. Typically, a merchant will submit the settlement request
   within 24 hours of you authorising the transaction.
   At bars and restaurants tolerances are only applied to transactions
   authorised by magstripe rather than by chip or contactless. At petrol
   stations tolerance is applied to all automated fuel pump transactions. At
   contactless transport services tolerance is applied to contactless
   transactions.
   
   Please see ‘What happens if I do not have sufficient funds available on my
   card to cover the value of the transaction plus the tolerance amount?’ for
   further information on this.
   
    

 * What happens if I do not have sufficient funds available in the relevant
   currency to cover the value of the transaction plus the tolerance amount?
   
   If the value of the transaction plus the tolerance percentage or flat amount
   exceeds the relevant available currency balance on the card, the remaining
   amount will be funded by converting that amount into the next available
   currency in the usual wallet order. Please see your card Terms and Conditions
   for further information on the usual wallet order.
   
   The exchange rate used is the rate determined by Mastercard® to be the
   wholesale rate in effect on the day the transaction is authorised by the
   merchant plus the foreign exchange fee.
   
   At bars and restaurants tolerances are only applied to transactions
   authorised by magstripe rather than by chip or contactless.  At petrol
   stations tolerance is applied to all automated fuel pump transactions. At
   contactless transport services tolerance is applied to contactless
   transactions.

 * What happens if I do not have sufficient funds available in my total
   available card balance to cover the value of the transaction plus the
   tolerance amount?
   
   If you do not have sufficient funds available in your total available card
   balance to cover both the value of the transaction plus the tolerance amount,
   the transaction will be declined.
   
   For example, you have lunch at a restaurant and the total bill is US$50.00.
   You only have US$50.00 on your card and there is a 20% tolerance applied to
   restaurant transactions. If the restaurant tries to charge your card with
   US$50.00, it will be declined because 20% tolerance is added to the
   transaction amount and there will be insufficient funds to cover US$60.00
   (US$50 + 20% tolerance (US$10) = US$60.00).
   
   Please ensure you remember to take the tolerance amount into account. If you
   are using your card at one of the merchant types where tolerance is applied,
   you may be unable to use your card, unless you have enough in your total
   available Card Fund to cover the addition of tolerance. If the merchant
   supports it however, you can use your card to make a partial payment and
   cover the balance with some other payment method. Just make sure you tell the
   cashier before you start the transaction and confirm the amount you want
   deducted from your card. The cashier should process your card payment first,
   and then accept the remainder of the balance in whichever way you want to pay
   it.
   
   At bars and restaurants tolerances are only applied to transactions
   authorised by magstripe rather than by chip or contactless. At petrol
   stations tolerance is applied to all automated fuel pump transactions. At
   contactless transport services tolerance is applied to contactless
   transactions.

mastercard

Corporate Cash Passport card is issued by PrePay Technologies Limited pursuant
to license by Mastercard International. PrePay Technologies Limited is
authorised by the Financial Conduct Authority under the Electronic Money
Regulations 2011 (FRN: 900010) for the issuing of electronic money and payment
instruments. Mastercard is a registered trademark, and the circles design is a
trademark of Mastercard International Incorporated.



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