URL: https://desk.itsupport.click/
Submission: On August 17 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 10 IPs in 2 countries across 7 domains to perform 33 HTTP transactions. The main IP is 3.67.18.251, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is desk.itsupport.click.
TLS certificate: Issued by R11 on August 17th 2024. Valid for: 3 months.
This is the only time desk.itsupport.click was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 13 3.67.18.251 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
5 18.66.192.69 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.85.65.106 16509 (AMAZON-02)
1 18.173.154.74 16509 (AMAZON-02)
2 2a04:4e42:200... 54113 (FASTLY)
3 108.138.36.49 16509 (AMAZON-02)
5 3.225.145.56 14618 (AMAZON-AES)
2 172.66.0.145 13335 (CLOUDFLAR...)
33 10
Apex Domain
Subdomains
Transfer
13 itsupport.click
desk.itsupport.click
17 KB
9 freshworks.com
dash.freshworks.com — Cisco Umbrella Rank: 160958
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 140695
avatar1.freshworks.com — Cisco Umbrella Rank: 73248
549 KB
6 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 5185
heapanalytics.com — Cisco Umbrella Rank: 4304
39 KB
3 recaptcha.net
www.recaptcha.net — Cisco Umbrella Rank: 1812
1 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 55365
2 sentry-cdn.com
browser.sentry-cdn.com — Cisco Umbrella Rank: 6607
17 KB
1 gstatic.com
www.gstatic.com
212 KB
33 7
Domain Requested by
13 desk.itsupport.click 3 redirects dash.freshworks.com
5 heapanalytics.com
5 dash.freshworks.com desk.itsupport.click
dash.freshworks.com
3 avatar1.freshworks.com
3 www.recaptcha.net desk.itsupport.click
www.gstatic.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 browser.sentry-cdn.com dash.freshworks.com
1 cdn.heapanalytics.com desk.itsupport.click
1 fe-perf-assets.freshworks.com desk.itsupport.click
1 www.gstatic.com www.recaptcha.net
33 10

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
desk.itsupport.click
R11
2024-08-17 -
2024-11-15
3 months crt.sh
misc.google.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M02
2023-11-21 -
2024-12-19
a year crt.sh
*.gstatic.com
WR2
2024-07-30 -
2024-10-22
3 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2024-05-29 -
2025-06-26
a year crt.sh
*.sentry-cdn.com
GlobalSign Atlas R3 DV TLS CA 2024 Q2
2024-06-04 -
2025-07-06
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2023-11-09 -
2024-12-08
a year crt.sh
haystack.es
WE1
2024-07-23 -
2024-10-21
3 months crt.sh

This page contains 3 frames:

Primary Page: https://desk.itsupport.click/
Frame ID: 7466FA1D88D4A6FEC16F1D0753C7D10E
Requests: 30 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/anchor?ar=1&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F&co=aHR0cHM6Ly9kZXNrLml0c3VwcG9ydC5jbGljazo0NDM.&hl=de&v=hfUfsXWZFeg83qqxrK27GB8P&size=invisible&cb=tdhum2dpd6pq
Frame ID: D230CB3046533A7158AA5EBD9B7F5A88
Requests: 1 HTTP requests in this frame

Frame: https://www.recaptcha.net/recaptcha/api2/bframe?hl=de&v=hfUfsXWZFeg83qqxrK27GB8P&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F
Frame ID: 1F2E63A1FC3253B57926CCEFB718D7ED
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Freshworks - Login

Detected technologies

Overall confidence: 100%
Detected patterns
  • <script[^>]*src="[^"]*browser\.sentry\-cdn\.com/([0-9.]+)/bundle(?:\.tracing)?(?:\.min)?\.js
  • browser\.sentry\-cdn\.com/([0-9.]+)/bundle(?:\.tracing)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <[^>]+data-react

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Overall confidence: 100%
Detected patterns
  • <div[^>]+class="g-recaptcha"
  • /recaptcha/api\.js

Page Statistics

33
Requests

91 %
HTTPS

30 %
IPv6

7
Domains

10
Subdomains

10
IPs

2
Countries

832 kB
Transfer

2256 kB
Size

4
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 10
  • https://desk.itsupport.click/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_FAVICON HTTP 302
  • https://avatar1.freshworks.com/org/eu/657736785293731461/ORIGINAL.png
Request Chain 22
  • https://desk.itsupport.click/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_FAVICON HTTP 302
  • https://avatar1.freshworks.com/org/eu/657736785293731461/ORIGINAL.png
Request Chain 26
  • https://desk.itsupport.click/api/v2/organisation/-/image?variant=ORIGINAL&entity_type=ORG_LOGO HTTP 302
  • https://avatar1.freshworks.com/org/eu/freshworks_title_logo.svg

33 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
desk.itsupport.click/
7 KB
4 KB
Document
General
Full URL
https://desk.itsupport.click/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.67.18.251 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-67-18-251.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
15eac0b1548868ee808e1cda09fa838a5e045d01ba02b4d82988d2d56fc4e659
Security Headers
Name Value
Content-Security-Policy script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

accept-ranges
bytes
content-encoding
gzip
content-security-policy
script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
content-type
text/html
date
Sat, 17 Aug 2024 08:55:24 GMT
last-modified
Thu, 08 Aug 2024 06:02:06 GMT
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
permissions-policy
magnetometer=()
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshworks360"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-envoy-upstream-service-time
3
x-frame-options
SAMEORIGIN
x-request-id
aebd110f-aa48-4566-9b07-71385ac59a3c
x-trace-id
00-b1fde79b4c5559597f4574dcd554e954-b5d714b85e21c20e-00
api.js
www.recaptcha.net/recaptcha/
2 KB
1 KB
Script
General
Full URL
https://www.recaptcha.net/recaptcha/api.js
Requested by
Host: desk.itsupport.click
URL: https://desk.itsupport.click/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
677435bf68bd5e00eec5ac89ffa202292d509551c3f0dfc4d8474e2cbb764b5a
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 08:55:24 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
frame-ancestors 'self'
server
GSE
x-frame-options
SAMEORIGIN
content-type
text/javascript; charset=utf-8
cache-control
private, max-age=300
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
1; mode=block
expires
Sat, 17 Aug 2024 08:55:24 GMT
main.858af368.js
dash.freshworks.com/eu/static/js/
1 MB
360 KB
Script
General
Full URL
https://dash.freshworks.com/eu/static/js/main.858af368.js
Requested by
Host: desk.itsupport.click
URL: https://desk.itsupport.click/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.192.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-192-69.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
99e9655be2242cbb4fc6450ac266962551a781c1db550a88597a9ec4dce9b727
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 12 Aug 2024 22:55:52 GMT
strict-transport-security
max-age= 31536000; includeSubdomains
x-content-type-options
nosniff
content-encoding
gzip
x-amz-cf-pop
MUC50-P1
age
381573
x-amz-server-side-encryption
AES256
via
1.1 878a01abbb158ab50d28bd4e882dc33a.cloudfront.net (CloudFront)
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Thu, 08 Aug 2024 06:02:25 GMT
server
AmazonS3
etag
W/"274822669de5d5dc1d4a87c00f82ed96"
x-frame-options
DENY
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=31536000
x-amz-cf-id
eDRqsJXMAGxhSvFZRBhedLowiHExCDk0UCzHvPaoJBD-azup9OB_5A==
main.2342a4dd.css
dash.freshworks.com/eu/static/css/
5 KB
2 KB
Stylesheet
General
Full URL
https://dash.freshworks.com/eu/static/css/main.2342a4dd.css
Requested by
Host: desk.itsupport.click
URL: https://desk.itsupport.click/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.192.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-192-69.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
861e4a131e892de342b354fce749e4e770c83c246ef74047721b5854394cf7e8
Security Headers
Name Value
Strict-Transport-Security max-age= 31536000; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age= 31536000; includeSubdomains
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 15 Aug 2024 06:02:34 GMT
via
1.1 878a01abbb158ab50d28bd4e882dc33a.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P1
age
183171
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Thu, 08 Aug 2024 06:02:24 GMT
server
AmazonS3
etag
W/"e973b79a9978a02dfa2a5e6d4e35a0b6"
x-frame-options
DENY
vary
Accept-Encoding
content-type
text/css
cache-control
max-age=31536000
x-amz-cf-id
ZFtzH0-1U1q07bBQKpjOzijHC84_k1jiFZAUXwwzf2ZctUli0cf0Gg==
recaptcha__de.js
www.gstatic.com/recaptcha/releases/hfUfsXWZFeg83qqxrK27GB8P/
533 KB
212 KB
Script
General
Full URL
https://www.gstatic.com/recaptcha/releases/hfUfsXWZFeg83qqxrK27GB8P/recaptcha__de.js
Requested by
Host: www.recaptcha.net
URL: https://www.recaptcha.net/recaptcha/api.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
ab42d7c37f7928197cf2fb60407d97ebf6b8316f5bd3007d33b49d4ca0559e03
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://desk.itsupport.click/
Origin
https://desk.itsupport.click
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Fri, 16 Aug 2024 10:38:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
80239
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
216180
x-xss-protection
0
last-modified
Mon, 29 Jul 2024 04:00:39 GMT
server
sffe
cross-origin-opener-policy
same-origin-allow-popups; report-to="recaptcha"
vary
Accept-Encoding
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type
text/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
expires
Sat, 16 Aug 2025 10:38:05 GMT
analytics-2.0.0-beta.15.js
fe-perf-assets.freshworks.com/v2/
72 KB
72 KB
Script
General
Full URL
https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.15.js
Requested by
Host: desk.itsupport.click
URL: https://desk.itsupport.click/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.65.106 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-65-106.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a3de3c6544c6040346f4236d4c6585755d080ef1d1eb4b3b6f70df73aad501ab

Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Mon, 27 May 2024 13:32:39 GMT
via
1.1 6b15d1c60d9f387a4132de8eb9595b1e.cloudfront.net (CloudFront)
last-modified
Mon, 20 Feb 2023 11:58:59 GMT
server
AmazonS3
x-amz-cf-pop
MUC50-P6
age
7068166
etag
"b0eb9fcc6a08ffb17f6dcefa11ed8c25"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=31536000,public
accept-ranges
bytes
content-length
73491
x-amz-cf-id
kMVGc6tER5nWD0NbLPveY_nA4PQyPf4CEafJ26f25FSHZMeOFpS2gw==
current
desk.itsupport.click/api/v2/users/
225 B
977 B
XHR
General
Full URL
https://desk.itsupport.click/api/v2/users/current?include=products
Requested by
Host: dash.freshworks.com
URL: https://dash.freshworks.com/eu/static/js/main.858af368.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.67.18.251 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-67-18-251.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
8580b2aef95a1f8978fc5e431c4738d958d3f5ff9e27929d2eec676939e3a38f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 08:55:24 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-xsrf-token
505d11a8-1ccf-43e7-b165-98ebc01b680c.HD5FJTrGt1bkf73X30aHs/uqF4WTLCxABffECiWYWek=
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
11
trailer
Grpc-Trailer-Content-Type
x-request-id
e4ff232c-d6b2-4cbf-92b4-20b8f94121d5
x-trace-id
00-4db661e45028706accd424a8703f6a85-31a8a5a20014aa35-00
server
fwe
traceparent
00-4db661e45028706accd424a8703f6a85-b2a5e50c1786f3fa-01
vary
Accept-Encoding
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshworks360"}]}
content-type
application/json
cache-control
no-cache
appInitPayload
desk.itsupport.click/api/v2/organisations/-/
291 B
1 KB
XHR
General
Full URL
https://desk.itsupport.click/api/v2/organisations/-/appInitPayload
Requested by
Host: dash.freshworks.com
URL: https://dash.freshworks.com/eu/static/js/main.858af368.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.67.18.251 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-67-18-251.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
30d54c37e5c158c4c470b3f181e6d8a45344ce556c07dbcc81becfccf2109069
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Accept
application/json, text/plain, */*
Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 08:55:24 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-xsrf-token
7f7430eb-be2e-4fd1-b212-ceec3fa63528.vnOd6vp+2EUIM/58htnoOOfY3oSu+Nz40jYRjAaV+a0=
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
23
grpc-metadata-content-type
application/grpc
x-request-id
85df15f3-e768-4db0-b858-1c2c391eb0e4
grpc-metadata-grpc-accept-encoding
gzip
x-trace-id
00-a340ffa97d493d17edddeb8e02b8383d-5dbd0bef6ec53c07-00
server
fwe
traceparent
00-a340ffa97d493d17edddeb8e02b8383d-27ad3abd51cc4e19-01
vary
Accept-Encoding
report-to
{ "group": "nel-endpoint-freshworks360", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshworks360"}]}
content-type
application/json
heap-870388005.js
cdn.heapanalytics.com/js/
117 KB
38 KB
Script
General
Full URL
https://cdn.heapanalytics.com/js/heap-870388005.js
Requested by
Host: desk.itsupport.click
URL: https://desk.itsupport.click/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-74.muc50.r.cloudfront.net
Software
nginx / Express
Resource Hash
c5dfe3fa53455243a1201a3398fef669afb14192934533cb5f89dc19c9ceb641
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sat, 17 Aug 2024 08:54:04 GMT
content-encoding
br
via
1.1 9564791ed47030dad53c797ee814c66e.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
x-amz-cf-pop
MUC50-P3
age
80
x-powered-by
Express
x-cache
Hit from cloudfront
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
server
nginx
etag
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https://heapanalytics.com/h?a=870388005&u=7171037056302343&v=3668814048245357&s=8181699145348474&b=web&tv=4.0&sp=d&sp=desk.itsupport.click&sp=h&sp=%2F&sp=ts&sp=1723884924865&pp=d&pp=desk.itsupport.click&pp=h&pp=%2F&pp=ts&pp=1723884924865&pp=t&pp=Freshworks&d0=desk.itsupport.click&h0=%2F&ts0=1723884924853&t0=API%3A%20GET_ALL_CLOUD_TYPES_SUCCESS&id0=6015356656773374&k0=statusCode&k0=200&z0=0&d1=desk.itsupport.click&h1=%2F&ts1=1723884924855&t1=API%3A%20GET_ALLOWED_LOGIN_METHODS_SUCCESS&id1=5004624865209917&k1=statusCode&k1=200&z1=0&st=1723884924868&lv=4.23.3&ld=cdn.heapanalytics.com
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.225.145.56 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-225-145-56.compute-1.amazonaws.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
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cache-control
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Image
General
Full URL
https://heapanalytics.com/h?a=870388005&u=7171037056302343&v=3668814048245357&s=8181699145348474&b=web&tv=4.0&sp=d&sp=desk.itsupport.click&sp=h&sp=%2F&sp=ts&sp=1723884924865&pp=d&pp=desk.itsupport.click&pp=h&pp=%2F&pp=ts&pp=1723884924865&pp=t&pp=Freshworks&d0=desk.itsupport.click&h0=%2F&ts0=1723884924869&t0=API%3A%20GET_ALL_PRODUCTS_SUCCESS&id0=5702197045178672&k0=statusCode&k0=200&z0=0&st=1723884924869&lv=4.23.3&ld=cdn.heapanalytics.com
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.225.145.56 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-225-145-56.compute-1.amazonaws.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
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content-length
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4411.5f2a322a.chunk.js
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31 KB
11 KB
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General
Full URL
https://dash.freshworks.com/eu/static/js/4411.5f2a322a.chunk.js
Requested by
Host: dash.freshworks.com
URL: https://dash.freshworks.com/eu/static/js/main.858af368.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.192.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age= 31536000; includeSubdomains
content-encoding
gzip
x-content-type-options
nosniff
date
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via
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x-amz-cf-pop
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183174
x-amz-server-side-encryption
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x-cache
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x-xss-protection
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last-modified
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server
AmazonS3
etag
W/"15818824a92726ce432d345590978ba6"
x-frame-options
DENY
vary
Accept-Encoding
content-type
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cache-control
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x-amz-cf-id
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h
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37 B
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Image
General
Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.225.145.56 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-225-145-56.compute-1.amazonaws.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
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User-Agent
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Response headers

pragma
no-cache
date
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strict-transport-security
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server
nginx
etag
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content-type
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cache-control
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content-length
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ORIGINAL.png
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Other
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Full URL
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Protocol
H2
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108.138.36.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

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content-encoding
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x-amz-version-id
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server
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Redirect headers

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nel
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server
fwe
traceparent
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report-to
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Full URL
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Requested by
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
fwe /
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x-request-target
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Response headers

date
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strict-transport-security
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x-content-type-options
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x-envoy-upstream-service-time
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server
fwe
traceparent
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Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.225.145.56 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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ec2-3-225-145-56.compute-1.amazonaws.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://desk.itsupport.click/
User-Agent
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Response headers

pragma
no-cache
date
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strict-transport-security
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nginx
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
GSE /
Resource Hash
Security Headers
Name Value
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Request headers

Referer
https://desk.itsupport.click/
Upgrade-Insecure-Requests
1
User-Agent
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Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
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14 KB
14 KB
Image
General
Full URL
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Protocol
H2
Server
108.138.36.49 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Referer
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Response headers

x-amz-version-id
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date
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via
1.1 9f8416bf8a85d328bf3649469ef2a474.cloudfront.net (CloudFront)
last-modified
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server
AmazonS3
x-amz-cf-pop
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Redirect headers

x-trace-id
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date
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strict-transport-security
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server
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.192.69 , United States, ASN16509 (AMAZON-02, US),
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Request headers

Referer
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User-Agent
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Response headers

strict-transport-security
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x-content-type-options
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server
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General
Full URL
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H2
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Request headers

Referer
https://desk.itsupport.click/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age= 31536000; includeSubdomains
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 15 Aug 2024 06:02:36 GMT
via
1.1 878a01abbb158ab50d28bd4e882dc33a.cloudfront.net (CloudFront)
x-amz-cf-pop
MUC50-P1
age
183169
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-xss-protection
1; mode=block
last-modified
Thu, 08 Aug 2024 06:02:23 GMT
server
AmazonS3
etag
W/"56c4d1cdf62f15720afa2ebcdbe8b02d"
x-frame-options
DENY
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
max-age=31536000
x-amz-cf-id
PskmI9XxYRV7jK2eNNY3l_Q8uArMVX2994Ny8wNolRHGrrhQj_YfMA==
bframe
www.recaptcha.net/recaptcha/api2/ Frame 1F2E
0
0
Document
General
Full URL
https://www.recaptcha.net/recaptcha/api2/bframe?hl=de&v=hfUfsXWZFeg83qqxrK27GB8P&k=6LfoobwUAAAAAGWFjvijr2R9_1_yn-BuSHjfMM2F
Requested by
Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/hfUfsXWZFeg83qqxrK27GB8P/recaptcha__de.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
GSE /
Resource Hash
Security Headers
Name Value
Content-Security-Policy script-src 'report-sample' 'nonce-bR4SKNAwVkzfU4cnermWZg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://desk.itsupport.click/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control
no-cache, no-store, max-age=0, must-revalidate
content-encoding
gzip
content-security-policy
script-src 'report-sample' 'nonce-bR4SKNAwVkzfU4cnermWZg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type
text/html; charset=utf-8
cross-origin-embedder-policy
require-corp
cross-origin-resource-policy
cross-origin
date
Sat, 17 Aug 2024 08:55:25 GMT
expires
Mon, 01 Jan 1990 00:00:00 GMT
pragma
no-cache
report-to
{"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server
GSE
x-content-type-options
nosniff
x-xss-protection
1; mode=block
analytics
rum.haystack.es/freshid/
0
0
Fetch
General
Full URL
https://rum.haystack.es/freshid/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.15.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://desk.itsupport.click/
x-auth-token
121db32190fbe328d284ee40d2521506
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Content-type
application/json

Response headers

x-trace-id
00-17a55ef19e0659181ed2dbe7104ff9cd-5692ce8a666724d7-00
date
Sat, 17 Aug 2024 08:55:26 GMT
strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
server
cloudflare
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
false
access-control-allow-origin
https://desk.itsupport.click
access-control-allow-credentials
true
x-envoy-upstream-service-time
1
cf-ray
8b4871f419292c46-FRA
alt-svc
h3=":443"; ma=86400
x-request-id
f50c81cc-241c-404e-887d-d2dc3cd47906
analytics
rum.haystack.es/freshid/ Frame
0
0
Preflight
General
Full URL
https://rum.haystack.es/freshid/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://desk.itsupport.click
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://desk.itsupport.click
access-control-max-age
1800
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
8b4871f328642c46-FRA
content-length
0
date
Sat, 17 Aug 2024 08:55:26 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
715f9efc-08e7-4360-921d-af307991d449
x-trace-id
00-8a63816e17d8b5734f5bb26e098c7aec-45001f3d6371405e-00

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| webpackChunkfreshid_ui_v2 object| __SECRET_EMOTION__ object| scCGSHMRCache object| FW_RUM_REACT_ADAPTER object| recaptcha function| onHeapLoad function| onSentryLoad object| pathsToRedact string| REDACT_STR object| regExp object| PROPS_TO_REDACT function| getStringFromMatches function| redactedValueIfRequired object| heap function| initSentry object| Sentry object| __SENTRY__ object| closure_lm_597662

4 Cookies

Domain/Path Name / Value
www.recaptcha.net/recaptcha Name: _GRECAPTCHA
Value: 09AFaINP0dTXLiqM2_7sSdaOX6BfJChXMiaLEZ-HWK50_YSQnXxVAyDfvqZSfPiA6U25HMOUNDo8a500e_ejPEf-s
.itsupport.click/ Name: _hp2_id.870388005
Value: %7B%22userId%22%3A%227171037056302343%22%2C%22pageviewId%22%3A%225878157981672811%22%2C%22sessionId%22%3A%228181699145348474%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
desk.itsupport.click/ Name: XSRF-TOKEN
Value: b17aa022-6207-41ce-bc82-548703216e97.6Xia6pb3Ou8kTJw/ATxyjeF31scLLMKdluIyxfB5iE0=
.itsupport.click/ Name: _hp2_ses_props.870388005
Value: %7B%22ts%22%3A1723884924865%2C%22d%22%3A%22desk.itsupport.click%22%2C%22h%22%3A%22%2F%22%7D

4 Console Messages

Source Level URL
Text
network error URL: https://desk.itsupport.click/api/v2/users/current?include=products
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://desk.itsupport.click/api/v2/organisations/-/summary
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://desk.itsupport.click/api/v2/accounts
Message:
Failed to load resource: the server responded with a status of 401 ()
network error URL: https://desk.itsupport.click/api/v2/bundles?include=bundle_types
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy script-src https: 'unsafe-eval' 'unsafe-inline'; worker-src blob: https: 'unsafe-eval' 'unsafe-inline'
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

avatar1.freshworks.com
browser.sentry-cdn.com
cdn.heapanalytics.com
dash.freshworks.com
desk.itsupport.click
fe-perf-assets.freshworks.com
heapanalytics.com
rum.haystack.es
www.gstatic.com
www.recaptcha.net
108.138.36.49
172.66.0.145
18.173.154.74
18.66.192.69
2a00:1450:4001:802::2003
2a00:1450:4001:82b::2003
2a04:4e42:200::729
3.225.145.56
3.67.18.251
52.85.65.106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