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Texas Department of
Information Resources
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Information Security
In this section
Information Security
1. Home
2. Information Security
CYBERSECURITY INCIDENT MANAGEMENT AND REPORTING
ON THIS PAGE:
Cybersecurity Incident Response and Preparedness Resources
Incident Response Guidance
State Agency and Higher Education Incident Reporting
Texas Volunteer Incident Response Team (VIRT)
REPORT AN INCIDENT
Request assistance from DIR by calling the Incident Response Hotline at (877)
DIR-CISO.
Access SPECTRIM
CYBERSECURITY INCIDENT RESPONSE AND PREPAREDNESS RESOURCES
Texas DIR may provide organizations with incident response support, guidance,
and resources, before, during, and after a cybersecurity incident.
INCIDENT RESPONSE GUIDANCE
Incident Response Guides, Templates, and resources provide organizations with
the ability to build a robust incident management and response program.
DOCX (11.69 MB)
Texas DIR Incident Response Team Redbook Template expand
Last Updated: 01-13-2022
Procedures and plans for responding to and processing a privacy or information
security incident.
PDF (154.65 KB)
The State of Texas Guide to Cybersecurity Incident Response expand
Last Updated: 01-20-2021
.pdf (106.35 KB)
The State of Texas Guide to Cybersecurity Resources expand
Last Updated: 03-04-2022
PDF (2.43 MB)
CISA_MS-ISAC_Ransomware Guide_S508C expand
Last Updated: 08-27-2021
CISA_MS-ISAC_Ransomware Guide_S508C
STATE AGENCY AND HIGHER EDUCATION INCIDENT REPORTING
Urgent Incident Reporting
State agencies and institutions of higher education are
required to timely report certain types of security incidents to DIR. Report an
urgent incident via the SPECTRIM portal.
Timely reporting is required (preferably within 24 hours) for incidents that
may:
* Propagate to other state systems (emergency reporting) OR
* Result in criminal violations that shall be reported to law enforcement OR
* Involve the unauthorized disclosure or modification of confidential
information, e.g., sensitive personal information.
For routine SPECTRIM assistance, email GRC@dir.texas.gov or open a support
request in the portal.
Monthly Incident Reporting System
State agencies and institutions of higher education must submit a monthly
security-related events report to the department, no later than nine (9)
calendars days after the end of the month through the
SPECTRIM monthly incident reporting system.
For more information concerning the monthly incident reporting system, please
contact GRC@dir.texas.gov.
Data Breach Reporting
Certain businesses and state agencies that experience a data breach of system
security that affects 250 or more Texans must contact the Office of the Texas
Attorney General.
Report Phishing
Report suspected phishing emails to the DIR Network Security Operations Center
(NSOC) by sending the message as an attachment to
security-alerts@dir.texas.gov. NSOC analysts will review the message for
malicious files/URLs and take action to block confirmed malicious sites at the
state's network perimeter.
Additional Reporting and Complaint Resources
* Texas Department of Public Safety Computer Information Technology Electronic
Crime Unit
* Federal Trade Commission
* US-Computer Emergency Response Team (US-CERT)
* FBI Internet Crime Complaint Center (IC3)
SCHOOL DISTRICT AND LOCAL GOVERNMENT INCIDENT/THREAT REPORTING
School District and Charter School Incident Reporting
To report a cyber attack or cybersecurity incident in accordance with Section
11.175 of the Education Code, submit a School District Incident Report,
https://dir.texas.gov/information-security/txisao. Click “Submit threat report”
and select “A school district or charter school reporting a cybersecurity
incident, in accordance with Section 11.175 of the Education Code”.
Local Government Threat Reporting
To report a cyber threat for possible research and dissemination, submit an ISAO
Threat Report, https://dir.texas.gov/information-security/txisao. Click “Submit
threat report”, and select “Other”.
TEXAS VOLUNTEER INCIDENT RESPONSE TEAM (VIRT)
The Texas VIRT is comprised of volunteers with expertise addressing
cybersecurity events that support Texas agencies, institutions of higher
education, and local government organizations quickly respond to significant
cybersecurity events.
Visit the Texas VIRT information page for additional details on services or how
to apply to be a volunteer on the incident response team.
Information Security
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Related Content
Texas Information Sharing and Analysis Organization (TX-ISAO)
Texas Network Security Operations Center (NSOC)
Texas Volunteer Incident Response Team (VIRT)
How to Set Up a Successful Cybersecurity Program
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