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CLIENT RESERVATION





SPEND LESS TIME WITH THE SOFTWARE,
AND MORE TIME WITH YOUR CUSTOMERS.


SPEND LESS TIME WITH THE SOFTWARE,
AND MORE TIME WITH YOUR CUSTOMERS.


CHOOSE A VERSION

The Client Reservation system is designed to be modular.
The restaurant or beach module can be used as a standalone system or can be
combined for venues that have a restaurant and beach mattresses.

Client Reservation can also support multiple restaurant venues within the same
system.

Beach Only

Restaurant Only

+

Beach & Restaurant





RESTAURANT TABLE & BEACH
MATTRESS MANAGEMENT SOLUTION

Client Reservation is a restaurant table and beach mattress management system
that helps you take reservations, manage your tables and mattresses, build
customer profiles and more.

Thoughtfully designed with input from leading restaurants and beach clubs, to
help ensure the software is helpful, intuitive and efficient.

The system provides helpful information at the relevant times and aims to help
you to complete tasks as quickly as possible, giving you more time to engage
with your customers to provide them with a better experience.


RESTAURANT

BOOKINGS LIST

View all bookings for the selected day in a list. Filter and search to find a
specific booking quickly.

TIMELINE

Quickly see an overview of your restaurant's availability across all tables at
all times.
Choose a booking slot with just a single tap and the software intelligently
works out the available booking duration.

MODIFY BOOKING

Modify the booking time, day or allocated table. The system will automatically
check if the customer's allocated table is available for the modified booking
time or date. You can also select multiple tables to merge them for larger
bookings.

BOOKING DETAILS

View more details about a specific booking with a combined view for both beach
and restaurant bookings on the same day.


BEACH

MATTRESS OVERVIEW

See an instant overview of the occupied and vacant mattresses, helping you to
check availability quickly when taking a booking.

AVAILABILITY COUNTER

See the number of available mattresses with the counter in the bookings list, to
see how many spaces you have available to fill.

CLIENT STATUS

Mark when the client arrives at the venue, moves from the beach to the
restaurant and once they have departed.


LIST VIEW

FRONT OF HOUSE

Perfect for greeting customers, the list view shows all bookings for a selected
day, to quickly and easily identify the booking details for the customer in
front of you.

QUICK ACTIONS

You can also perform actions directly from the list view, such as marking their
arrival, choosing a restaurant time, allocating mattresses and more.

VIP INDICATOR

Customers that are marked as a VIP will be indicated with the star icon in List
View.

KEEP CLIENTS AT VENUE

Add a restaurant booking to your customer's existing beach booking, directly
from List View.


CUSTOMER EXPERIENCE

VIP CLIENTS

Ensure that your team are aware of VIP customers with the VIP indicator across
the whole booking system.

PERSONALISED SERVICE

The Client Reservation system will provide you with helpful information in the
place that you need it.
See the customer's preferred table at the time of making a reservation.

CUSTOMER PROFILES

Provide your customers with a better experience by knowing their preferred and
frequently booked tables.


ONLINE BOOKING

CUSTOM BRANDED

Personalise the booking experience by including your company name, logo,
colours, branding and photos of your venue.

SIMPLE & INTUITIVE

Provide your customers with a beautifully designed, premium online booking
experience that is quick and easy to use.

DEPOSIT REQUESTS

Send deposit payment requests to your customers to help reduce no-shows. They
will receive a payment link to complete online.

BOOKING HISTORY

Customers can sign in to view all of their bookings or book without an account
using guest mode.

WORKS ACROSS DEVICES

The online booking system automatically resizes to work well across all of your
customer's devices and operating systems.


ADMIN FEATURES

LAYOUT MANAGER

Edit the layout of your restaurant, adjust table capacity, rotate tables and
more.

EMERGENCY CLOSURE

Contact all of your customers with bookings on a selected day, if the venue has
to close unexpectedly, with just a few taps.

EMPLOYEE ACCOUNTS

Create different login accounts for each employee and manage which parts of the
system they can access, or easily revoke all access for a specific employee
account.

REPORTS

Generate reports on your booking data with informative tables and charts that
help you understand each venue and act on the data.




CREATING BOOKINGS

AVAILABLE THROUGHOUT THE SYSTEM

Add a new booking quickly and easily, anywhere that you can see the blue +
button. You can also create a booking by selecting the mattress or table, then
entering the customer's details.

SPEED AND ACCURACY

You can choose specific tables and mattresses if the customer has a preference
or let the system auto-allocate tables and mattresses by simply entering the
guest number and tapping the 'Auto' button.

KNOWN CLIENTS OR ANONYMOUS GUESTS

You can create bookings for known clients which will link the booking to their
profile or create an anonymous booking for an unknown walk-in.

CONTEXTUALLY AWARE

The system can automatically fill any information it knows for new bookings,
such as the selected date, time, duration, table, mattress and venue, depending
on where you choose to start creating the booking.


View Full Features List


Available features may vary by region, software version and subscription type.
Not all features may be available to you.
The feature set may change and some features may be changed, added or removed.

REQUEST A DEMO

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London ~ St Tropez

© 2024 Tom Coomer

www.SmudgeSoftware.com