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Hybrid experiences delivered at scale by PFL

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THE HYBRID EXPERIENCE
PLATFORM

The Hybrid Experience Platform integrates with your current systems and listens
for intent signals to influence the timing and content for your most effective
channel…direct mail.

More Information, Less Attention

The amount of information we are required to manage has exploded, while our
physical capacity to process it all has imploded. Attention spans are shorter
than ever, while the amount of information has increased exponentially.

Digital Disappointment

While most of us have been all-in on digital for quite some time, evidence
indicates that digital transformation has, in many ways, failed to deliver on
its promise. While it does deliver insight into performance, it’s failed to
build better experiences that drive brand affinity and loyalty.




One-to-One Personalization at Infinite Scale

The Hybrid Experience Platform delivers multi-sensory, custom brand experiences
that are orchestrated, measurable, and relevant, so business can earn attention
and amplify growth. It is the only solution built to earn attention in a world
that is increasingly distracted.


FROM DISCONNECTED DIRECT MAIL TO
HYBRID EXPERIENCE

Disconnected
Direct Mail

 * Disjointed
 * Manual
 * Sent
 * Unknown
 * Vague
 * Fleeting
 * Random
 * Anonymous



Hybrid
Experience

 * Integrated
 * Automated
 * Delivered
 * Transparent
 * Impactful
 * Permanent
 * Timely
 * Personalized



Intent Signals & Behavioral Data

The Hybrid Experience Platform integrates with your customer engagement
platforms and listens for intent signals and behavioral data, to influence the
timing and content for your most effective channel…direct mail.  





INTEGRATE. ORCHESTRATE. IMPACT.

The Hybrid Experience Platform is the most effective solution in the market and
includes everything you need to create “bespoke serendipity.” 

Integrate

The platform works seamlessly with the systems already in place to engage
prospects and customers. 

Orchestrate

We automate the sending of personalized, timely direct mail experiences.

Impact 

Relevant direct mail experiences demand attention, increase affinity, and
amplify growth. 




EARN ATTENTION, BUILD AFFINITY, &
ACCELERATE GROWTH

Platform
Benefits


Data-driven

Integrations with leading CRMs and MAPs use digital signals to trigger direct
mail and provides transparency into order status and campaign performance.

Custom Manufacturing

We combine technology with in-house printing, fulfillment, and tracking to
maintain the highest quality standards in the industry.

Security

Strict compliance audits allow us to be fully integrated with partners like
Salesforce, Adobe, and Oracle.


Business
Solutions

HX Marketing

Harness the power of digital signals and behavioral data to earn attention and
affinity.

Learn More

HX Sales

Empower sales reps to personalize direct mail to engage prospects.

Learn More

HX Operations

Streamline processes while creating an holistic, scalable customer experience.

Learn More


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Create Integrated, Orchestrated,
Impactful Experiences at Scale

PFL delivers authentic human experiences by orchestrating impactful direct mail
in an ecosystem fueled by data. We bring the measurement, personalization, and
predictability you expect from digital to direct mail. We have a proven track
record of amplifying growth for some of the biggest brands in the world.

Book a Meeting



PFL

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