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Products FEATURES ADDONS CUSTOMER EXPERIENCE Real-time notifications, tracking pages... CUSTOMER SUPPORT Real-time incident alerts at support, tracking data available in your CRM... OPS & ANALYTICS Live dashboards, CSV exports and data sent to your systems... FEEDBACK Send satisfaction surveys right at delivery RETURN MANAGEMENT Slash costs and delight customers with hassle-free returns CLAIM MANAGEMENT Handle carrier claim without any hassle SMART DELIVERY ESTIMATE An accurate, updated estimated delivery date at checkout Resources HELP CENTER Learn How to install, configure and use Shipup's products DEVELOPER DOCUMENTATION Start integrating Shipup's product and tools BLOG Discover the latest post-purchase insights in our blog Pricing Integrations BUSINESS APPS Feed and enhance your tools with shipment data... ECOMMERCE PLATFORMS Connect to your ecommerce platform in the blink of an eye... DELIVERY COMPANIES The delivery companies we are connected to... Login Try free for 14 days POST-PURCHASE TECHNOLOGY FOR ONLINE RETAILERS Book a demo Try for free Shipup creates a branded, reassuring and intuitive post-purchase experience. Turn one-time buyers into loyal shoppers while streamlining your customer support. 1 Package handed to the delivery company 2 Chosen pickup point unavailable 3 Package available at pickup point 4 Package collected from pickup point WE'RE TRUSTED BY HUNDREDS OF RETAILERS! Learn more Blissim (formerly Birchbox) "As a beauty brand, Blissim has to deliver a flawless experience. With Shipup, we now control all steps of our customer experience, from click to possession." Martin Balas Cofounder - COO @ Blissim Product DISCOVER OUR PRODUCTS End buyers’ post-purchase frustration and recruit loyal shoppers with custom notifications, branded tracking pages, streamlined customer support, real-time monitoring, & more. CUSTOMER SUPPORT Send tracking data and real-time alerts on shipping incidents & unhappy customers to your CRM Learn more CUSTOMER EXPERIENCE Filter delivery companies' emails & send your own notifications. Create a tracking page on your own website Learn more SMART DELIVERY ESTIMATE Display the most accurate estimated delivery date to customers at checkout and after Learn more OPS & ANALYTICS Monitor delivery performance in real time with dashboards, CSV exports, APIs and webhooks Learn more WE INTEGRATE WITH 70+ DELIVERY COMPANIES Learn more Usecases DELIVER A SEAMLESS EXPERIENCE AFTER PURCHASE Show your online shoppers you’re dedicated to providing a pleasant experience from their first click to delivery while building their confidence and loyalty in your brand. Customer Experience Customer Support Ops & Analytics OUR FEATURES FOR CUSTOMER EXPERIENCE Send branded, real-time notifications during fulfillment & shipping, create a tracking page on your own ecommerce website, filter emails sent by your delivery companies, customize all of your customer touchpoints, display customer surveys in delivery notifications... OUR FEATURES FOR CUSTOMER SUPPORT Display tracking data directly into your CRM, get real-time tickets on fulfillment or delivery incidents as well as on unhappy shoppers at delivery spotted with our survey... OUR FEATURES FOR OPS & ANALYTICS Customize and share real-time dashboards, export data in one-time or periodic CSV exports, get all the data you need in your systems through our APIs & webhooks. OUR APPS IN YOUR ECOSYSTEM Discover READY TO RESHAPE YOUR POST-PURCHASE EXPERIENCE? Book a demo Solution Customer experienceCustomer supportOps & AnalyticsSmart Delivery EstimateFeedbackClaim managementReturn management Resources Help CenterDevelopers DocumentationStatus page Ecosystem Platforms & IntegrationsShipup vs AftershipShipup vs NarvarShipup vs ParcellabOur partners Company ContactTech & Product blogCareers English French © 2023 Shipup. All rights reserved Privacy policy & Legal notice Social READY TO RESHAPE YOUR POST-PURCHASE EXPERIENCE? Book a demo Help Center Username Help center Developer Docs Public status page Contact form Elevio by Dixa 👋 Need Help?