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Submitted URL: https://app.gartnerformarketers.com/e/er?utm_campaign=RM_NA_2022_SWG_NL_NL09_Conferences_APPS&utm_medium=email&utm_source=Eloqua&cm_...
Effective URL: https://www.gartner.com/smarterwithgartner/10-ways-to-quickly-reduce-it-costs?utm_campaign=RM_NA_2022_SWG_NL_NL09_Confer...
Submission: On September 04 via api from CH — Scanned from DE
Effective URL: https://www.gartner.com/smarterwithgartner/10-ways-to-quickly-reduce-it-costs?utm_campaign=RM_NA_2022_SWG_NL_NL09_Confer...
Submission: On September 04 via api from CH — Scanned from DE
Form analysis
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<p> By clicking the "Continue" button, you are agreeing to the <a href="/en/about/policies/terms-of-use" target="_blank">
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<a href="javascript:void(0)" data-value="UNITED KINGDOM">UNITED KINGDOM</a>
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<li>
<a href="javascript:void(0)" data-value="CANADA">CANADA</a>
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<li>
<a href="javascript:void(0)" data-value="AUSTRALIA">AUSTRALIA</a>
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<a href="javascript:void(0)" data-value="INDIA">INDIA</a>
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<li>
<a href="javascript:void(0)" data-value="AFGHANISTAN">Afghanistan</a>
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<li>
<a href="javascript:void(0)" data-value="ÅLAND ISLANDS">Åland Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ALBANIA">Albania</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ALGERIA">Algeria</a>
</li>
<li>
<a href="javascript:void(0)" data-value="AMERICAN SAMOA">American Samoa</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ANDORRA">Andorra</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ANGOLA">Angola</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ANGUILLA">Anguilla</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ANTARCTICA">Antarctica</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ANTIGUA AND BARBUDA">Antigua and Barbuda</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ARGENTINA">Argentina</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ARMENIA">Armenia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ARUBA">Aruba</a>
</li>
<li>
<a href="javascript:void(0)" data-value="AUSTRIA">Austria</a>
</li>
<li>
<a href="javascript:void(0)" data-value="AZERBAIJAN">Azerbaijan</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BAHAMAS">Bahamas</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BAHRAIN">Bahrain</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BANGLADESH">Bangladesh</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BARBADOS">Barbados</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BELARUS">Belarus</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BELGIUM">Belgium</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BELIZE">Belize</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BENIN">Benin</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BERMUDA">Bermuda</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BHUTAN">Bhutan</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BOLIVIA">Bolivia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BONAIRE, SINT EUSTATIUS AND SABA">Bonaire, Sint Eustatius and Saba</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BOSNIA AND HERZEGOVINA">Bosnia and Herzegovina</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BOTSWANA">Botswana</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BOUVET ISLAND">Bouvet Island</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BRAZIL">Brazil</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BRITISH INDIAN OCEAN TERRITORY">British Indian Ocean Territory</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BRUNEI DARUSSALAM">Brunei Darussalam</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BULGARIA">Bulgaria</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BURKINA FASO">Burkina Faso</a>
</li>
<li>
<a href="javascript:void(0)" data-value="BURUNDI">Burundi</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CAMBODIA">Cambodia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CAMEROON">Cameroon</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CAPE VERDE">Cape Verde</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CAYMAN ISLANDS">Cayman Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CENTRAL AFRICAN REPUBLIC">Central African Republic</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CHAD">Chad</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CHILE">Chile</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CHINA">China</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CHRISTMAS ISLAND">Christmas Island</a>
</li>
<li>
<a href="javascript:void(0)" data-value="COCOS (KEELING) ISLANDS">Cocos (Keeling) Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="COLOMBIA">Colombia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="COMOROS">Comoros</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CONGO">Congo</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CONGO, THE DEMOCRATIC REPUBLIC OF THE">Congo, The Democratic Republic of the</a>
</li>
<li>
<a href="javascript:void(0)" data-value="COOK ISLANDS">Cook Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="COSTA RICA">Costa Rica</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CÔTE D'IVOIRE">Côte D'Ivoire</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CROATIA">Croatia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CUBA">Cuba</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CURAÇAO">Curaçao</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CURAÇAO">Curaçao</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CYPRUS">Cyprus</a>
</li>
<li>
<a href="javascript:void(0)" data-value="CZECH REPUBLIC">Czech Republic</a>
</li>
<li>
<a href="javascript:void(0)" data-value="DENMARK">Denmark</a>
</li>
<li>
<a href="javascript:void(0)" data-value="DJIBOUTI">Djibouti</a>
</li>
<li>
<a href="javascript:void(0)" data-value="DOMINICA">Dominica</a>
</li>
<li>
<a href="javascript:void(0)" data-value="DOMINICAN REPUBLIC">Dominican Republic</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ECUADOR">Ecuador</a>
</li>
<li>
<a href="javascript:void(0)" data-value="EGYPT">Egypt</a>
</li>
<li>
<a href="javascript:void(0)" data-value="EL SALVADOR">El Salvador</a>
</li>
<li>
<a href="javascript:void(0)" data-value="EQUATORIAL GUINEA">Equatorial Guinea</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ERITREA">Eritrea</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ESTONIA">Estonia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ETHIOPIA">Ethiopia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FALKLAND ISLANDS (MALVINAS)">Falkland Islands (Malvinas)</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FAROE ISLANDS">Faroe Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FIJI">Fiji</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FINLAND">Finland</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FRANCE">France</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FRENCH GUIANA">French Guiana</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FRENCH POLYNESIA">French Polynesia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="FRENCH SOUTHERN TERRITORIES">French Southern Territories</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GABON">Gabon</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GAMBIA">Gambia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GEORGIA">Georgia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GERMANY">Germany</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GHANA">Ghana</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GIBRALTAR">Gibraltar</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GREECE">Greece</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GREENLAND">Greenland</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GRENADA">Grenada</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GUADELOUPE">Guadeloupe</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GUAM">Guam</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GUATEMALA">Guatemala</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GUERNSEY">Guernsey</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GUINEA">Guinea</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GUINEA-BISSAU">Guinea-Bissau</a>
</li>
<li>
<a href="javascript:void(0)" data-value="GUYANA">Guyana</a>
</li>
<li>
<a href="javascript:void(0)" data-value="HAITI">Haiti</a>
</li>
<li>
<a href="javascript:void(0)" data-value="HEARD/MCDONALD ISLS.">Heard/McDonald Isls.</a>
</li>
<li>
<a href="javascript:void(0)" data-value="HONDURAS">Honduras</a>
</li>
<li>
<a href="javascript:void(0)" data-value="HONG KONG">Hong Kong</a>
</li>
<li>
<a href="javascript:void(0)" data-value="HUNGARY">Hungary</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ICELAND">Iceland</a>
</li>
<li>
<a href="javascript:void(0)" data-value="INDONESIA">Indonesia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="IRAN, ISLAMIC REPUBLIC OF">Iran, Islamic Republic of</a>
</li>
<li>
<a href="javascript:void(0)" data-value="IRAQ">Iraq</a>
</li>
<li>
<a href="javascript:void(0)" data-value="IRELAND">Ireland</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ISLE OF MAN">Isle of Man</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ISRAEL">Israel</a>
</li>
<li>
<a href="javascript:void(0)" data-value="ITALY">Italy</a>
</li>
<li>
<a href="javascript:void(0)" data-value="JAMAICA">Jamaica</a>
</li>
<li>
<a href="javascript:void(0)" data-value="JAPAN">Japan</a>
</li>
<li>
<a href="javascript:void(0)" data-value="JERSEY">Jersey</a>
</li>
<li>
<a href="javascript:void(0)" data-value="JORDAN">Jordan</a>
</li>
<li>
<a href="javascript:void(0)" data-value="KAZAKHSTAN">Kazakhstan</a>
</li>
<li>
<a href="javascript:void(0)" data-value="KENYA">Kenya</a>
</li>
<li>
<a href="javascript:void(0)" data-value="KIRIBATI">Kiribati</a>
</li>
<li>
<a href="javascript:void(0)" data-value="KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF">Korea, Democratic People's Republic of</a>
</li>
<li>
<a href="javascript:void(0)" data-value="KOREA, REPUBLIC OF">Korea, Republic of</a>
</li>
<li>
<a href="javascript:void(0)" data-value="KUWAIT">Kuwait</a>
</li>
<li>
<a href="javascript:void(0)" data-value="KYRGYZSTAN">Kyrgyzstan</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LAO PEOPLE'S DEMOCRATIC REPUBLIC">Lao People's Democratic Republic</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LATVIA">Latvia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LEBANON">Lebanon</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LESOTHO">Lesotho</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LIBERIA">Liberia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LIBYA">Libya</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LIECHTENSTEIN">Liechtenstein</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LITHUANIA">Lithuania</a>
</li>
<li>
<a href="javascript:void(0)" data-value="LUXEMBOURG">Luxembourg</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MACAO">Macao</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF">Macedonia, The Former Yugoslav Republic of</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MADAGASCAR">Madagascar</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MALAWI">Malawi</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MALAYSIA">Malaysia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MALDIVES">Maldives</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MALI">Mali</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MALTA">Malta</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MARSHALL ISLANDS">Marshall Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MARTINIQUE">Martinique</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MAURITANIA">Mauritania</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MAURITIUS">Mauritius</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MAYOTTE">Mayotte</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MEXICO">Mexico</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MICRONESIA, FEDERATED STATES OF">Micronesia, Federated States of</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MOLDOVA, REPUBLIC OF">Moldova, Republic of</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MONACO">Monaco</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MONGOLIA">Mongolia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MONTENEGRO">Montenegro</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MONTSERRAT">Montserrat</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MOROCCO">Morocco</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MOZAMBIQUE">Mozambique</a>
</li>
<li>
<a href="javascript:void(0)" data-value="MYANMAR">Myanmar</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NAMIBIA">Namibia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NAURU">Nauru</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NEPAL">Nepal</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NETHERLANDS">Netherlands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NETHERLANDS ANTILLES">Netherlands Antilles</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NEW CALEDONIA">New Caledonia</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NEW ZEALAND">New Zealand</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NICARAGUA">Nicaragua</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NIGER">Niger</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NIGERIA">Nigeria</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NIUE">Niue</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NORFOLK ISLAND">Norfolk Island</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NORTHERN MARIANA ISLANDS">Northern Mariana Islands</a>
</li>
<li>
<a href="javascript:void(0)" data-value="NORWAY">Norway</a>
</li>
<li>
<a href="javascript:void(0)" data-value="OMAN">Oman</a>
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Log in for personalized search results. INSIGHTS / INFORMATION TECHNOLOGY / ARTICLE 10 WAYS TO QUICKLY REDUCE IT COSTS Menu * * Information Technology * Roles * Overview * Applications * Chief Information Officers * Data & Analytics * Enterprise Architects * Infrastructure & Operations * Program & Portfolio Management * Chief Information Security Officer * Sourcing, Procurement and Vendor Management * Technical Professionals * Software Engineering * Midsize Enterprise * Experts * Research & Tools * Overview * All Research * Benchmarking * BuySmart * Cost Optimization * Glossary * Hype Cycle * Magic Quadrant * Special Reports * Strategic Planning * Insights * Overview * Trending Topics * Publications * IT Blog * Podcasts * Smarter with Gartner * Events * Overview * Conferences * Webinars * Evanta Events * Client Success Stories * Conferences * About * Newsroom * Careers Menu * * Information Technology * Roles * Overview * CISO for Digital Business * Applications * Chief Information Officers * Data & Analytics * Enterprise Architects * Infrastructure & Operations * Program & Portfolio Management * CISO for Digital Business * Sourcing, Procurement and Vendor Management * Technical Professionals * Software Engineering Leader * Experts * Research & Tools * Overview * All Research * Benchmarking * Cost Optimization for Public Sector * Hype Cycle * Magic Quadrant * Insights * Overview * Trending Topics * IT Blog * 2021 IT Top Priorities * Top Strategic Technology Trends for 2022 * 5 Data and Analytics Actions For Your Data-Driven Enterprise * Events * Overview * Webinars * Evanta Events * Client Success Stories * Share on Twitter * Share on LinkedIn * Share on Facebook * Share by Email August 08, 2022 Contributor: Susan Moore Here’s how to manage the pressure to reduce IT costs in the short term without harming your organization in the mid-to-long term. Amid inflation and the threat of recession, many organizations face demands for short-term cost reductions, even if they plan to deploy technology in the longer-term to sustainably reduce the cost of doing business and create a competitive advantage. The question for CIOs is how to cut costs while inflicting the least damage on the mid- and long-term health of the business. See the Playbook: Recession Advice for IT “Gartner recommends that organizations take a structured and programmatic approach to cost management , says Chris Ganly, VP Analyst at Gartner. “Research shows that organizations that continue to invest strategically in tough times are more likely to emerge as leaders. But sometimes, difficult times demand difficult actions.” Gartner research shows that while most CFOs have been relying on pricing-focused strategies to offset inflation, 39% will zero in on cost cutting if inflation remains persistently high in 4Q22. That will soon turn into explicit demands for rapid cost cutting. “Despite the urgency and pressure, pause and remember that there’s little value in cutting or stopping projects or services where costs have already been spent or incurred,” says Ganly. “Also, you’ll hurt the organization’s ability to ramp up when conditions improve if you cut in areas where you have already invested or are ready to deliver — and in key initiatives that can’t be easily restarted.” 10 RULES FOR RAPID IT COST REDUCTION Instead, assess your IT cost reduction options with these rules in mind. NO. 1: TARGET IMMEDIATE IMPACT Eliminate, reduce or suspend items that will deliver an impact in weeks or months, not in years. For example, target expenses that are incurred and paid monthly or quarterly on a pay-as-you-go basis, rather than annually. NO. 2: REDUCE, DON’T FREEZE Focus on costs that can truly be reduced or eliminated. You don’t want simply to freeze costs for the current period only to have them reappear later. Download now: IT Cost Optimization Framework NO. 3: CASH IS KING Target items that will have a real cash impact on the profit and loss statement rather than noncash items like depreciation or amortization. For example, cost savings in cloud services have a real cash impact, as opposed to reducing on-premises software licenses or owned assets like hardware. Selling and leasing back assets can provide real cash savings as well. NO. 4: PLAN TO DO IT ONCE Most organizations don’t cut deeply enough the first time, which means they often need to revisit costs and do it again. This creates a destructive and unproductive cycle of uncertainty, effort and lost productivity. This is particularly relevant for staff cuts, where cycles of ongoing reductions can be especially dangerous. Share on Facebook Share on Twitter Share on LinkedIn Share by Email NO. 5: CAREFULLY INSPECT ACCOUNTS Work with your finance partner to obtain a solid view of the expense-level detail, such as expense accounts, and key balance sheet accounts, including expense accruals and prepayments. Use this view to identify specific cash reductions that will immediately have an impact. NO. 6: TARGET UNSPENT AND UNCOMMITTED EXPENSES Unless payments (or commitments) can be recovered or prepayments returned, the most immediate impact will be on unspent or uncommitted payments. Evaluate contracts for renegotiation and termination clauses. NO. 7: ADDRESS CAPITAL Typically, operating expenditures (opex) are the easiest to impact, but capital expenditures (capex) can also be reduced. Gartner IT Key Metrics Data shows that 25% of the average IT budget is spent on capital, so ensure that the complete range of IT spend is considered for rapid reductions. NO. 8: SUNK COSTS ARE IRRELEVANT When it comes to saving money, it is commonly said that “sunk costs are irrelevant,” meaning that future spend should be considered without relation to past spending or “sunk costs.” From a rapid cost reduction standpoint this is true, but it’s still worth considering whether the savings will be more than the benefits that can and will be delivered by continuing. NO. 9: ADDRESS DISCRETIONARY AND NONDISCRETIONARY COST Discretionary spending, such as for new projects, additional capabilities or services, is often a seemingly easier place to cut. However, even nondiscretionary “run the business” expenses, such as IT infrastructure and operations, can be cut by reducing usage or service levels. NO. 10: TACKLE BOTH VARIABLE AND FIXED COSTS Fixed costs are expenses that remain constant, regardless of activity or volume, such as office rent, subscriptions and payroll. For fixed costs, focus on elimination. Variable costs change with activity or volume, for example, telecommunications, contractors and consumables. For variable costs, focus on both reduction and elimination. In short: * 39% of CFOs polled in May said they would cut costs in 4Q22 if high inflation persisted. The ongoing threat of recession will only add pressure to reduce spending. * Demands for cost reductions may seem urgent, but pause long enough to identify what will deliver impact in the short term and what could damage the business in the longer term. * Following these 10 rules will help you cut IT budgets rapidly and productively. This article has been updated since its original publication in October 2020 to reflect new events, conditions and research. EXPERIENCE INFORMATION TECHNOLOGY CONFERENCES Join your peers for the unveiling of the latest insights at Gartner conferences. 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