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Support
Support

 * Community
 * Service Center
 * Contact Us

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Un produs Traducere
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SEARCH FOR SOLUTIONS. GET SUPPORT.


 * First time setup
 * Button Mapping
 * Link Multiple Haptique
 * Sequence and Macros

HOW CAN WE HELP YOU

Product Guide
Integrations
FAQ's
Articles
Locate Service Center
Release Updates

FREQUENTLY ASKED QUESTIONS


WHICH ARE THE SUPPORTED ENTITIES IN WIDGET ON THE ROOM PAGE?

Sensor like temperature, humidity, battery and other read-only data from home
assistant are currently supported on rooms screen


CAN I CONTROL MY IR DEVICE WITHOUT INTERNET?

Yes, you can control IR device without internet connection though to add any new
device you will require an internet connection.


CAN I CONNECT MULTIPLE IR EXTENDERS WITH MY HAPTIQUE® CONTROLLER?

Yes, you can connect multiple extenders to your Haptique® controller. You also
have the option to decide the extender which will send the specific IR signal to
specific extender.


CAN I LINK MULTIPLE HAPTIQUE® CONTROLLER TO MY HAPTIQUE® ACCOUNT?

Yes you can add multiple Haptique® controllers to your single Haptique® account.


HOW DO I CREATE HAPTIQUE® ACCOUNT?

Get the app from the Google Play Store or Apple App Store on your smartphone.
Open the app and tap on the “Register” link to sign up for a Haptique® account.
Your Haptique® account save all the devices, rooms and sequence created for your
Haptique® controller.


HOW TO TRACK MY SHIPPING?

Once your order dispatched, we will send you email with tracking.

CANATATA SUPPORT BY REMOTE

RS90X

RS90

IR EXTENDER

RF EXTENDER

PRODUCT GUIDES

Read our documentation

Read More

HAPTIQUE INTEGRATIONS

See the list of device supported by Haptique Remote

Read More

LOCATE SERVICE CENTER

Find nearest cantata authorized service center

Read More

CONTACT US

Reach out us for queries.

Read More

26-28 Av. of the Republic 93170 Bagnolet

bonjour@cantatacs.com

 * Product Guides
 * FAQs
 * Service Center
 * Integrations
 * Articles
 * Release Updates


GETS NEWS AND UPDATES



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