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3 forms found in the DOM

POST

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      <div class="field-wrap js-field-wrap">
        <label class="field-label" for="calls-roi">Annual call volume</label>
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        <div class="field-error js-field-error">Please enter a number</div>
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POST

<form id="suiteForm" class="greenhouse-form resource-lead-form resource-lead-form-horizontal js-suite-spot-form" method="post">
  <div class="field-container js-field-container">
    <h3 class="katamari-field center" data-katamari-field-id="form-suite-spot-tool-1">See your ROI with Zendesk</h3>
    <p class="katamari-field center" data-katamari-field-id="form-suite-spot-tool-2">In just a few seconds, see how omnichannel solutions can improve your support – whether it’s giving back time to your customers and agents or increasing your ROI.
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        <div class="js-generic-name-error field-error js-field-error">Please enter your last name</div>
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      <div class="field-wrap js-field-wrap">
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        <div class="js-generic-email-error field-error js-field-error">Please enter a valid email address</div>
        <div class="js-invalid-email-support-address field-error js-field-error">Please enter a valid email address.<br>Email addresses may not begin with: <span class="js-disallowed-emails"></span></div>
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      <div class="field-wrap js-field-wrap">
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        <div class="field-error js-field-error">Please enter your company name</div>
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    <div class="field-wrap opt-in-field js-opt-in-field active">
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          <span class="custom-check"></span>
          <span> Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) </span>
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      </div>
      <div class="field-wrap js-field-wrap js-privacy-notice privacy-notice ">
        <span> By submitting my personal information, I understand and agree that Zendesk may collect, process, and retain my data pursuant to the <a href="/company/agreements-and-terms/privacy-policy/" target="_blank">Zendesk Privacy Policy</a>.
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    <p class="error-message-paragraph"></p>
    <p>Sorry, something went wrong!</p>
    <p>Please reload the page and try again, or you can <a class="text-link" href="https://support.zendesk.com/hc/en-us/articles/4408843597850" target="_blank">contact Zendesk for support</a>.</p>
    <p></p>
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  <div class="loading js-loading">
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POST

<form id="newsletter" class="greenhouse-form js-newsletter-form-footer" method="post">
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      <div class="js-generic-email-error field-error js-field-error">Please enter a valid email address</div>
      <div class="js-invalid-email-support-address field-error js-field-error">Please enter a valid email address.<br>Email addresses may not begin with: <span class="js-disallowed-emails">support, help, postmaster, noreply, no-reply, info</span>
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          <span class="custom-check"></span>
          <span> Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.) </span>
        </label>
      </div>
      <div class="field-wrap js-field-wrap js-privacy-notice privacy-notice ">
        <span> By submitting my personal information, I understand and agree that Zendesk may collect, process, and retain my data pursuant to the <a href="/company/agreements-and-terms/privacy-policy/" target="_blank">Zendesk Privacy Policy</a>.
        </span>
      </div>
    </div>
    <div class="field-wrap field-wrap-submit">
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Text Content

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scales with your business

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A CUSTOMER SERVICE SOLUTION THAT HITS THE SWEET SPOT

Customer service is about more than the customer. It’s about your business and
your teams, too. Zendesk not only makes things easy for your customers, but also
sets your teams up for success, and keeps your business in sync. It’s everything
you need, in one powerful package.




MAKE IT EASY FOR YOUR CUSTOMERS

Offer support in ways that are convenient for your customers, so it’s simple for
them to get the answers they need.

MEET YOUR CUSTOMERS WHEREVER THEY ARE

Provide support anywhere, so customers can always reach you. The conversation
stays connected, no matter how they choose to interact (over messaging, live
chat, social, email or voice).

Messaging

EMPOWER CUSTOMERS TO HELP THEMSELVES

Build an integrated help centre and community forum. Customers can resolve
issues at their own pace – while reducing resolution times for agents.

Help centre

PROVIDE A PERSONAL TOUCH AT SCALE

Personalise the experience for each customer, even as you scale. Use automation
and AI-powered bots to get the context to ensure customers never have to repeat
themselves.

AI-powered bots


SET YOUR TEAMS UP FOR SUCCESS

Help your agents, admins and internal teams do their best work. Zendesk offers
robust out-of-the-box tools which are quick to set up and easy to use.



MANAGE AND RESPOND FROM ONE UNIFIED PLACE

Make it easier to track, prioritise and respond to customers with one unified
agent workspace. And with complete customer context – including 1,000+ prebuilt
integrations – agents can provide better, more personalised support.

Agent workspace

BOOST AGENT EFFICIENCY

Save agents time with
collaboration tools
that efficiently connect with internal and external partners. Help them respond
faster with prepared answers and the
right details
for each issue.

Collaboration tools

WORK SMARTER WITH ROUTING AND INTELLIGENCE

Leverage built-in routing and intelligence to collect critical details and
reduce data entry. Also, escalate issues to the agent best suited to help.

Routing and intelligence

DELIVER SELF-SERVICE CONTENT AT SCALE

Empower your content managers with integrated knowledge management. Share the
workload by getting agents to contribute expertise directly from their
workspace.

Knowledge management


KEEP YOUR BUSINESS IN SYNC

Customise to your heart’s content with an open and flexible customer support
platform that you can scale, extend and optimise as your business changes.

INTEGRATE WITH YOUR SYSTEMS

Integrate all relevant customer data using our powerful integration options,
including code and no-code functionality.

Integrations

MANAGE A UNIFIED VIEW OF YOUR CUSTOMER

Create one unified view of your customer. Use it to personalise experiences
across the entire customer journey.

Single customer view

MAKE SENSE OF IT ALL WITH ACTIONABLE INSIGHTS

Analyse, monitor and act based on what your customers need. It all works across
sales, service and third-party systems with easy-to-use analytics and reporting.

Analytics and reporting


WE CAN LEND A HAND

We have the expertise to work as an extension of your team, ensuring our
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CALCULATE YOUR ROI WITH ZENDESK

Determining ROI can be tricky. Luckily, we’ve got a tool for that. Check out
Zendesk’s ROI calculator to see the benefits of an omnichannel approach to
customer support.

TELL US A LITTLE MORE ABOUT YOURSELF, AND WE’LL DO THE REST:

All fields required.
If you don’t offer that channel currently, enter zero.

Industry
Select Consumer Products Financial & Insurance Healthcare Retail Telecoms Travel
& Tourism Industrial High Tech Other
Please select your industry
Number of agents
Please enter a number
Annual call volume
Please enter a number
Annual email/webform volume
Please enter a number
Annual chat volume
Please enter a number

TOMORROW’S FORECAST JUST GOT A LITTLE BIT BRIGHTER. HERE IS WHERE YOU CAN EXPECT
SOME REDUCTIONS.

00% Cost per contact
00% Phone average handle time (min)
00% Chat average handle time (min)
00% First contact resolution (FCR)
Projected ROI 00%
Total cost savings $00
Unlock your projected ROI Get your full ROI report


SEE YOUR ROI WITH ZENDESK

In just a few seconds, see how omnichannel solutions can improve your support –
whether it’s giving back time to your customers and agents or increasing your
ROI.

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Tell us where you are today


HOW MANY SUPPORT REQUESTS DO YOU RECEIVE A MONTH?

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What type of business do you support?

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Disclaimer

The above estimates are based on Industry & Zendesk benchmarks with the
assumption that a single, integrated omnichannel solution is used. These numbers
are designed to be only directional in use. Individual results & performance may
differ.

Start a free trial of The Support Suite to see it in action.

*Please note that this tool does not include data from our recent CX Maturity
report from ESG.


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