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23.207.180.51  Public Scan

URL: https://www.samsung.com/hk_en/support/model/RS62K6007S8/SH/
Submission: On April 21 via api from SG — Scanned from SG

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RS62K6007S8/SH SIDE BY SIDE REFRIGERATOR 620L SOLID METAL

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   How to set up the dispenser of Samsung side by side refrigerator
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   ice maker to make ice?
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