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REGISTER NOW * REGISTER NOW * WATCH the Trailer * WHAT is the LAOP summit? * WHY should i attend? * HOW to navigate Uncertainty * TOPICS for Discussion * The Summit Experience * SPEAKERS * AGENDA * SPONSORS * Download Brochure * About GLLG Watch On Demand War. Recession. Covid. Talent shortages. Hybrid working and e-learning. Unclear expectations. Clashes around our pursuits of racial, social, health and climate justice. Every person is staring into the unknown. The only certainty is there will be more uncertainty to come. The ones who thrive will be the ones who know how to navigate it. Play Trailer Hosted by: OCTOBER 14 8 am - 4 pm (ET) REGISTER NOW Sponsors: WHAT IS THE LAOP SUMMIT? THE ONE EVENT THAT WILL CHANGE HOW YOU THINK ABOUT INCLUSION GLLG's Leadership in the Age of Personalization® Summits focus on guiding leaders and their organizations to shift from a mindset that relies heavily on standardization, so they can personalize it by acknowledging individuality. This intensive one-day event, held annually since 2019, will focus on how to navigate uncertainty by focusing on ESG and Wellbeing. Attendees will learn about inclusion and diversity while exploring how individuality impacts their sectors. Learn, engage and make cross-industry connections. Join the most innovative thinkers in a day of inspiration. REGISTER NOW Consortium members gathered at 2019 LAOP Summit at Pasea Hotel, Huntington Beach, CA WHY SHOULD I ATTEND? WE NEED TO LEARN HOW TO NAVIGATE UNCERTAINTY AND FIND SUCCESS IN THE FACE OF TODAY'S CHALLENGES. It’s been difficult for everyone. We have all had to deal with uncertainty in our own lives, and the social issues that have come to the forefront, have only added to the challenges we face. Uncertainty makes us nervous, and when we’re nervous we tend to grasp for control. But we can’t manage uncertainty with measures of control. But we CAN navigate these unknowns by changing the way we think about people and what they can do. We can learn a new way of seeing people as individuals and adapting our systems to honor their dignity and unleash them to achieve at their fullest capacity. Together, we will examine the biggest trends in education and business today: The rise of environmental, social and governance (ESG) ESG The pursuit of diversity, equity and inclusion (DEI) DEI The urgency of prioritizing well-being for employees and customers Well-being REGISTER NOW 2019 LAOP Summit at Pasea Hotel, Huntington Beach, CA HOW TO NAVIGATE UNCERTAINTY ADOPT A PROGRESSIVE CORPORATE SOCIAL RESPONSIBILITY STRATEGY TO BE RESPONSIVE AND COMPETITIVE IN TODAY’S HYPER-CONNECTED WORLD. There is a growing trend among consumers and employees alike to support businesses that are focused on making a positive impact on environmental and social issues. Consumers are becoming more aware of the environmental impact of the products they buy. Similarly, employees are more likely to engage with companies that are considered to be good corporate citizens, and that stand up for social causes they care about. As society becomes increasingly aware of the level of uncertainty we face, many companies are beginning to focus on their environmental, social and governance (ESG) policies. With the rise of ESG, we are seeing a shift in corporate culture towards greater responsibility and transparency. REGISTER NOW 2021 LAOP Summit at Lightspeed VT Studios, Las Vegas, NV TOPICS FOR DISCUSSION TRENDS THAT ARE SHAPING THE FUTURE OF ESG, DEI AND WELL-BEING. * Higher education * Workplace * Marketplace * Future generations 1.HIGHER EDUCATION IS TRANSFORMING. LEARN ABOUT THE CHANGES, AND WHAT THEY MEAN FOR YOU. Reskilling has become a popular topic in recent years as the pace of change in the workplace continues to accelerate. With technology evolving at an unprecedented rate, many adults find themselves in need of retraining or "upskilling" in order to keep up with the latest trends and technologies. Meanwhile, new career opportunities are constantly emerging in industries that didn't even exist a few years ago. In order to remain competitive, it is essential that higher education acknowledges the pace of change and take steps to adapt our educational system accordingly. One way to do this is by offering multiple streams and paths to higher education, so that people can reskill as needed and put those skills to work immediately. This will be essential in the years to come as we continue to face unknowns and embrace digital transformation. 2.THE GREAT RESIGNATION IS REAL, BUT IT'S NOT TOO LATE TO ACT. The term ‘The great resignation’ denotes the unprecedented level of employees who are actively seeking new opportunities outside of their current organization. This shift is happening because workers don’t feel a sense of belonging or investment in their company’s culture and mission. In fact, according to the University of Phoenix, nearly 1 in 3 American adults would quit their job if the right opportunity came along. However, 69% of those surveyed said they would stay at their current job if things changed. In order to attract and retain talent, organizations need to focus on creating a workplace where employees feel a sense of purpose and have opportunities to grow and develop. Reskilling initiatives can help to bridge this disconnect by providing employees with new opportunities to learn and grow within their role. In addition, organizations must focus on creating a culture of trust and wellbeing in order to retain top talent. If organizations can create a positive employee experience and build trust within the workplace, they will be more likely to retain talented employees. 3.WHAT DOES DEI MEAN FOR YOUR COMPANY? As awareness of social issues has increased, so too has the pressure on organizations to take action. Consumers want to see companies making progress on Diversity, Equity and Inclusion (DEI), data security and privacy, among other issues. While there is no doubt that these are important areas for focus, the initiatives designed to address them can often be seen as cost centers rather than growth opportunities. With studies showing that organizations with a diverse workforce are not only more innovative but also more profitable, DEI has become a key business priority for many companies. In order to create a truly inclusive environment, however, organizations need to do more than simply hire a more diverse workforce. They also need to ensure that all employees feel like they are valued members of the team and that their unique perspectives are welcome. Creating an inclusive environment starts with an honest assessment of where the company stands in terms of DEI, and then implementing specific initiatives that address any areas of improvement. 4.UNIVERSITIES AND EMPLOYERS NEED TO BE MORE FLEXIBLE AND ADAPTABLE TO MEET THE NEEDS OF TODAY'S STUDENTS. Career expectations have changed dramatically in the past few years, especially for students pursuing higher education. Students today want more freedom to explore their capabilities and how they can make an impact. They don't want to be confined to traditional, standardized educational paths--they want to be able to pursue answers to big questions from multiple perspectives. The influence of social media and higher access to information has changed the way students see their future. Social media can be a valuable resource for connection and information, but it can also be a source of anxiety and stress. To prepare for these future leaders, universities and employers need to be more flexible and adaptable. They need to be willing to offer opportunities for exploration and growth, instead of confining students to one narrow path. And they need to be committed to providing resources for mental health and wellbeing. By understanding the changing expectations of today's students, universities and employers can position themselves to better meet the needs of future leaders. THE SUMMIT EXPERIENCE LEARN FROM THE BEST IN BUSINESS AND ACADEMIA. GLLG is teaming up with the Wilbur O. and Ann Powers College of Business at Clemson University for an intensive, one-day workshop on how to thrive in uncertain times. Top corporate and healthcare leaders from around country will join educators and professionals from higher education as they explore different trends causing uncertainty about future prospects while learning strategies that can help prepare people be resilient no matter what comes next! Target Audience: S Anyone who wonders how to prepare for a future they can’t see. Anyone who questions whether their organization is ready for the new generation of leaders. Anyone who wants to make sure their leaders keep their promises about racial and social equity. REGISTER NOW Tune in to our expanded event this year! You can join us for two in-person locations… or from the comfort of your home or office! Virtual Join us for a live stream with our Online Team. We'll answer your questions and give you an opportunity to interact! >Watch Live Streaming: Register Free Main Summit Location Clemson University. College of Business Phyfer Auditorium Clemson, SC >Attend In-Person: Apply Now This is a VIP Invitee only event. If you like to apply for in-person please contact sandy@glennllopisgroup.com. Satellite Viewing Party Greenville ONE Center Auditorium Greenville, SC >Attend In-Person: Apply Now This is a VIP Invitee only event. If you like to apply for in-person please contact sandy@glennllopisgroup.com. The Phyfer Innovation Hub Clemson MBA space at Greenville ONE - Greenville, South Carolina SPEAKERS WE HAVE A STELLAR LINEUP OF SPEAKERS WHO WILL BE TALKING ABOUT HOW TO THRIVE IN UNCERTAINTY. FROM BUSINESS ENTREPRENEURS AND EXECUTIVES, ALL THE WAY UP THROUGH ACADEMIA - YOU'RE NOT GOING WANT MISS THIS! Robert Johnson President at Western New England University Robert Johnson President at Western New England University Background Dr. Robert E. Johnson was appointed as the 6th president of Western New England University in August 2020, charged with leading the institution as it embarks on its second century. His unyielding belief in higher education as a public good and as a path for transforming individual lives has led him to dedicate his 30-year career to preparing students to adapt and succeed in a dynamic future—one where jobs as we know them may no longer exist, career mobility is the norm, and individuals are responsible for continuously adding and creating new value. A future-focused thought leader and commentator on issues centering around the future of work, agile mind education, the agile university, and the sense of humanity imperative, Dr. Johnson believes students, through higher education, must develop divergent thinking skills, social and emotional intelligence, empathy, and a sense of humanity. These uniquely human capacities cannot be replicated by technology and, when paired with an entrepreneurial outlook and a value-creation orientation, are the hallmarks of success in a complex, hyper-connected world. Recognizing that American higher education is at a unique juncture and that its role will be fundamentally different from the past because we are in a period of profound disruption, he views this as a catalyst for innovation and an opportunity to make institutions more responsive to the needs of the future. A Detroit native, Dr. Johnson was inspired to attend Morehouse College by his late uncle Robert E. Johnson Jr., associate publisher and executive editor of JET Magazine and Morehouse classmate of Dr. Martin Luther King Jr. He encouraged Dr. Johnson’s commitment to service and transforming the next generation of leaders, influencing his fundamental conviction that humanity and civility must be central to all we do. As educated and engaged citizens on a planet with more than seven billion people, we are privileged and thus have a social responsibility not only to leave the world better than we found it but to inspire others to do the same. Dr. Johnson is a member of the Council on Competitiveness and serves on its National Commission on Innovation and Competitiveness Frontiers. He also serves on the executive committee and is vice chair of the Massachusetts Business Roundtable, the board of MGH institute of Health Professions, and the Intentional Endowments Network steering committee. He has also served on the Massachusetts Board of Higher Education, as vice chair of the Massachusetts Technology Collaborative, and as chair of the Worcester Regional Chamber of Commerce. He is also co-founder of the Massachusetts Digital Games Institute.Dr. Johnson’s leadership career spans nonprofit colleges and uni-versities in the Northeast and Midwest, including public, private, urban, rural, small and large institutions, with enrollments from 2,000 to more than 25,000 students. This experience includes pub-lic research universities, one of the nation’s largest single-cam-pus community colleges, a large Catholic university, a historically Black university, and a turn-around and transformation of a small private college. His career reflects several firsts—as not only an African American leader but also the youngest person holding major senior administrative roles.A proponent of innovation and entrepreneurship, hallmarks of Dr. Johnson’s leadership include elevating institutional stature and competitive market position; national recognition; enrollment growth and resource development success; fast-tracked facilities and infrastructure improvements; and innovating for social impact when leading one of the first higher education institutions in the nation to achieve a 100% social impact goal for its endowment.He has convened transformational conversations with industry, government, and academe that stimulated growth and regional economic opportunity, such as the 2010 Mass Impact Summit that led to the creation of MassDiGI in 2011, and the annual Marine Sci-ence and Technology symposium series at UMass Dartmouth that helped launch the MERIT Center to support regional job growth and economic development for the “Blue Economy.” Dr. Johnson holds a doctorate in higher education administration from Touro Univer-sity International, formerly a division of Touro College, New York; a master’s degree in education administration from the University of Cincinnati; a bachelor’s degree in economics from Morehouse College; and a certificate in applied neuroscience from MIT Sloan School of Management. He is married to Michelle Jones-Johnson. They have two children, Jasmine and Alex.Western New England University (WNE) is a private, nationally ranked, comprehensive institution with a focus on preparing work-ready and world-ready graduates. Founded in 1919 in Springfield, Massachusetts as a division Northeastern College, WNE’s 215-acre suburban campus serves more than 3,700 students, including over 2,500 full-time undergraduates. More than 47,000 alumni have earned degrees through its 90+ undergraduate, graduate, and professional programs in the Colleges of Arts and Sciences, Business, Engineering, and Pharmacy and Health Sciences, and School of Law. Students come from 39 U.S. states and territories and 23 countries. Of 44,486 living alumni, 30% remain within the region, residing in the four western Massachusetts counties and northern Connecticut. WNE is classified among nationally ranked universities in US News and World Report, and among the Top 100 Undergraduate Engineering programs, and in the Doctoral/Professional Universities category in the Carnegie Classification of Institutions of Higher Education. WNE has been ranked fifth in the country and first in Massachusetts in job placements of its graduates. Nancy Hubbard Dean, College of Business at University of Lynchburg Nancy Hubbard Dean, College of Business at University of Lynchburg Background Nancy Hubbard is Dean of the University of Lynchburg’s College of Business and a Professor of Management. Previously she taught at Goucher College (Md.) and at the Saïd Business School (University of Oxford) in the UK. She has also served as an International Professor at SKOLKOVO, the Moscow School of Management (USSR) and at IAE, University of Aix-Marseilles (France). Nancy is one of Europe’s best-known experts on acquisitions, change management, and strategy publishing over thirty five articles in both mainstream and academic journals including the Financial Times, Acquisitions Monthly, Financial News, Accountancy Age, Human Resources Magazine, Human Resource Management Journal, Journal of Professional HRM, Strategy, The European Retail Digest, and The Director. She wrote one of Europe’s best selling acquisition books, Acquisition: Strategy and Implementation which was called “an excellent book” by Ambassador Magazine and “an indispensable handbook…and an essential read for anyone who is involved in, or contemplating, a merger or acquisition” by People Management magazine. Her latest book, Conquering Global Markets: Secrets from the World’s Most Successful Multinationals, sponsored by KPMG Consulting, was published in both English and Japanese. For this, she interviewed leaders from 50 of the world’s largest companies from 16 countries on their strategies for international expansion. Nancy has consulted throughout the world on strategy, change management and mergers/acquisitions with Booz, Allen & Hamilton and KPMG as well as independently working in 30 countries on every continent except Antarctica. She has worked with Ford Motor Company, Unilever, Procter & Gamble, Royal Bank of Scotland, Standard Chartered Bank, Reed Elsevier, Rosatom (USSR), Old Mutual, DeBeers, and Westland Helicopters amongst others. Nancy holds a BSc in Business Administration from Georgetown University and an MSc in Management in Human Resources and a Doctorate in Management both from the University of Oxford. She is a Fellow of the Royal Society of Arts, Commerce and Manufacturing (UK). Wendy York Dean at Wilbur O. and Ann Powers College of Business, Clemson University Wendy York Dean at Wilbur O. and Ann Powers College of Business, Clemson University Background Wendy York became the 15th dean and first female to lead business education at Clemson University in July 2018, following successful leadership roles in business and academia. Dean York oversees the academic and administrative functions of the College of Business and its more than 5,000 students, 175 faculty and 90 staff. With her strong credentials, Dean York is charged with producing the next generation of innovative and ethical Clemson-educated business leaders. The development of those business leaders is being conducted in the college’s newly completed, state-of-art, 176,000-square-foot building. Most recently, Dean York served as an associate dean in Stanford’s Graduate School of Business. Prior to that, she held executive-level positions in small and large non-profit and for-profit organizations, including employment with Bechtel Power Corporation and Bank of America. Throughout her career, Dean York ran high-performance teams and successfully created cultures of accountability, transparency and collaboration. She started and/or led four early-stage technology and internet companies and accumulated more than 20 years of direct profit and loss responsibility. She spent more than five years as a venture capitalist, managing a private portfolio with a market capitalization of $100 million. Dean York earned an undergraduate degree with High Honors and Distinction at Stanford University. She also earned an MBA with an emphasis on strategy and operations from Harvard Business School. By far, her most demanding and rewarding role has been as the mother of four daughters, three of whom are sophomores in college. Yes, triplets!!! Daniel Durbin President/CEO at Second Founding of America Daniel Durbin President/CEO at Second Founding of America Background As a 35-year veteran of education, Dr. Daniel (Dan) Durbin is a national award-winning educator, administrator, consultant, and change agent. He has earned numerous distinctions and awards, including Indiana State Teacher of the Year, National Teacher of the Year finalist, a recipient of the National Forensic Educator Award, and the Milken Family National Educator Award. Dan is an inductee of the Forensic Coaching Hall of Fame and has been recognized for his efforts in education with Indiana’s prestigious Sagamore of the Wabash. Dr. Durbin’s skills have been utilized to lead both public and private organizations through the process of collaborative visioning, planning, project management, and project review. His expertise in organizational development, programming, collaborative management, and public relations has made him a professional resource for school districts and small businesses across the United States. Durbin is recognized as an inspirational, motivational, and informative conference speaker and has made major presentations across the United States and South America. Dan is a graduate of Indiana State University in Communication. He earned a Masters Degree in Administration and Supervision and a Doctorate in Leadership with an emphasis on Organizational Development from Oakland City University. Dr. Durbin is presently serving as the President/CEO of The Second Founding of America, located in Beaufort, SC. He is married to the former Angela Will. They have three adult children: Hannah (29), Luke (27), and Will (24). Raghu Krishnaiah Chief Operating Officer at University of Phoenix Raghu Krishnaiah Chief Operating Officer at University of Phoenix Background Raghu Krishnaiah is an innovative leader experienced at turning transformative products and business concepts into successful global companies. His career as a seasoned change agent and strategist spans more than 20 years of progressive P&L management, strategy, sales and marketing, product, operations, technology, human resources, and data-analytics responsibilities. Krishnaiah currently serves as the chief operating officer at University of Phoenix, where he is instrumental in the transformation of the University and responsible for all operating strategy and results. Before joining University of Phoenix, Krishnaiah held the role of chief operating officer at Western Governors University, where he led significant growth in student learning outcomes. Prior to Western Governors University, Krishnaiah worked as senior vice president at Kaplan Higher Education Group, and has served in a number of leadership roles throughout his career, overseeing large operational infrastructures at complex global organizations. Krishnaiah earned both a Bachelor of Science in Electrical Engineering and Computer Science and a Master of Science in Electrical Engineering from Massachusetts Institute of Technology (MIT), as well as a Master of Business Administration from The Wharton School at University of Pennsylvania. Elpida Ormanidou VP Analytics and Insights at PetSmart Elpida Ormanidou Vice President, Business Intelligence & Advanced Analytics at PetSmart Background Elpida Ormanidou is leading analytics and insights at PetSmart as Vice President, Business Intelligence & Advanced Analytics. She leverages internal and external data assets to drive strategic business decisions and enables an optimized customer experience across all touchpoints. Elpida and her team provide functional expertise across an end-to-end data and analytics ecosystem that consists of strategic insights, business intelligence, customer & marketing analytics, product analytics, data science and market share positioning and assessment. Elpida joins PetSmart from Starbucks, where she served as the Vice President, Data Science since November 2019. Elpida and her team spearheaded transformational efforts across multiple domains. In Marketing she led Next Generation Personalization, which capitalizes on a home-built recommendation engine. Other notable accomplishments during her tenure included the development of algorithms that powered automated order management, a location recommender that optimized market level portfolios, a centralized and streamlined Sales Forecast and Demand Planning process. In parallel, Elpida partnered with Public Relations, Operations and Compliance, to support the field organization through reopening stores by modeling infection risk and ensuring partners in the stores, as well as customers, can have the great Starbucks experience without compromising their heath. Washington state among others utilized these models for their statewide reopening strategies in a private/public partnership. Prior to that Elpida was employed at Chico’s where she established AIMS (Analytics, Insights, and Measurement Sciences), the Data Science division that delivers advanced analytics capability as a competitive advantage. Elpida assembled a high performing, diverse and engaged group of data scientists and technical experts who drive Analytical Innovation in Retail – from new sources of data to advanced modeling methodologies. Elpida also spent over 12 years with Walmart. She started her career at Sam’s Club as a member trends analyst, and with a team of internal and external scientists developed the analytical framework resulting in a member-centric organizational view, as well as a product recommendation engine personalizing member offers. She then worked as a senior pricing manager, before moving to Walmart U.S. and growing into a Global People Analytics leadership role, tasked with standing-up a team to standardize HR data analysis processes, making it faster and more accurate while ensuring confidentiality and data integrity. When not analyzing data, Elpida enjoys travelling with her daughter, visiting museums and art exhibits, and spending quality time with a good book. Maricarmen Burgos Carrión Executive Vice President and Client Leader Puerto Rico, Aon Maricarmen Burgos Carrión Executive Vice President and Client Leader Puerto Rico, Aon Background Maricarmen Burgos Carrión serves as Executive Vice President and Client Leader for Aon in Puerto Rico. She was born and raised in Puerto Rico and then moved to the U.S. to pursue a degree in engineering from Purdue University in Indiana. After graduating with a bachelor’s and master’s in Industrial Engineering, she embarked on a successful professional journey in the telecommunications industry with Alcaltel-Lucent where she had the opportunity to work with global teams in the development and delivery of wireless network infrastructure. She moved back to Puerto Rico to be close to her family after learning she would be an aunt. As Executive Vice President and Client Leader, Maricarmen oversees Aon services across all solution lines and leads a team of highly experienced consultants delivering risk, human capital and health solutions to a diverse group of clients in Puerto Rico and the Caribbean. Maricarmen previously served as Health Solutions Practice Leader and was responsible for development and delivery of innovative solutions in Puerto Rico. Some of these include the Puerto Rico Benefits Outlook study, which is the most comprehensive benefits study in the market. She also played a key role in the launch of Aon Puerto Rico’s private health exchange, which was among the first in the PR market. Maricarmen graduated from New York University with an MBA and is a Certified Pharmacy Benefits Specialist. She has been recognized by the Puerto Rico Manufacturers Association and the Puerto Rico Chamber of Commerce. Maricarmen is married and has a daughter and a stepdaughter. She enjoys traveling and spending time with family and friends. Tiffany King Vice President Human Capital - Core Services at United Healthcare Tiffany King Vice President Human Capital - Core Services at United Healthcare Background Tiffany King is the Vice President of People Leaders, Core Services. In this role, she leads our talent and People Leader strategies for our Core Services teams, which consists of Benefit Operations, Clinical Services and Networks. Tiffany, along with her team work closely with our Core Services People Business Partners to deliver on our enterprise-wide vision while focusing on our commitments to build a culture of continuous learning, advance our work in DE&I, and create a more inclusive culture where our people can thrive. Tiffany joined UHC in August 2021 after her year tenure with Banfield (a segment of Mars Veterinary Health, Mars Inc.) as Director of Human Resources and Director of Equity, Inclusion and Diversity. In her previous roles, Tiffany also worked at Apple leading the direct-to-consumer human capital strategy for the Eastern division. In addition, she served as Director of Inclusion and Diversity where she was instrumental in creating talent channels to diversify the workplace. Prior to Apple, she played an instrumental role in leading critical people strategies as the Human Resources Manager at Starbucks. Tiffany holds a Bachelor’s degree in English Language and Literature from North Carolina State University. She has enjoyed over 25 years of working in the Human Resources profession. She has a genuine passion for developing talent and creating opportunities where others can recognize and achieve their personal career goals. In her spare time Tiffany enjoys spending time with her sons, Shawn and Alexander when they are home from college. She also has a cockapoo named Muffin that keeps them quite entertained. She currently resides in Charleston, SC, but will be relocating to the Charlotte, NC area in the Fall of 2022. Travis Box Assistant Professor Of Finance at Clemson University Travis Box Assistant Professor Of Finance at Clemson University Background Travis Box has a wealth of experience in the field of finance, and his expertise in statistical modeling and econometrics is unmatched. His research focuses on a broad range of investment topics with an emphasis on the burgeoning ETF market and other passive investment products. Professor Box has published in some of the top academic finance journals including the Journal of Financial Economics, the Journal of Banking & Finance and Financial Management. He also teaches a variety of courses in the Clemson MBA program such as Capital Markets & Investment Management, Investment Banking Valuation Strategy and Introductory Python for Finance. In 2021, Professor Box was named the Wilbur O. and Ann Powers College of Business MBA Professor of the Year. He will be discussing recent marketplace trends and research related to diversity, equity and inclusion investment objectives. Mike Dandorph President and CEO at Tufts Medicine Mike Dandorph President and CEO at Tufts Medicine Background Mike Dandorph is President and CEO of Tufts Medicine, a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Tufts Medicine is comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, an expansive home care network and a large integrated physician network. The system has more than 15,000 dedicated care team members providing more than 1.5 million patient experiences per year, and is the principal teaching affiliate for Tufts University School of Medicine. Mike’s career spans three decades of service to academic health systems. He is highly regarded for executing broad transformational change that incorporates unique partnerships, high performance teams and a relentless focus on consumer-centric patient care. Before joining Tufts Medicine, Mike led a period of substantial growth and quality improvement at Rush University System for Health and held leadership roles at Penn Medicine at the University of Pennsylvania Health System. Mike received his master’s degree from the Sloan Program in Health Administration at Cornell University. He has served on numerous boards throughout his career. Miriam Lewis Chief Inclusion Officer at Principal Financial Group Miriam Lewis Chief Inclusion Officer at Principal Financial Group Background Miriam Harris Lewis is chief inclusion officer at Principal Financial Group®. In that role, she has global responsibility for designing, leading and implementing strategies that foster a more inclusive workplace, increase employee performance, drive better outcomes for customers, and ultimately improve business results. Prior to joining Principal® in July 2019, Lewis worked for 16 years at The Clorox Company, where she earned roles of increasing responsibility in D&I and supply chain. She also co-chaired the company’s employee giving campaign, which generated record donations for non-profit organizations. Lewis previously held positions with The Coca-Cola Company and First Family Financial Services, which was later acquired by Citigroup Financial Services. Lewis helps to foster diversity and inclusion efforts across the life insurance industry as chair of The American Council of Life Insurers’ (ACLI) Diversity, Equity, and Inclusion (DEI) Forum, which is responsible for strategies to integrate DEI into ACLI’s industry portfolio. She also provides insights and perspectives to drive excellence in the global diversity and inclusion marketplace by serving as a director on the Diversity MBA Advisory Leadership Board for P&L Groups, LTD of IL Holding Company. She gives back to her local community in numerous ways. As a former board member of the Atlanta Ronald McDonald Charities, she helped the organization to increase staff connectivity, develop a better understanding of customers/families, and significantly increase board diversity. Lewis is a member of the DSM USA 4 Equity Task Force, elevating racial equity in the Central Iowa and Des Moines community, where she lives with her husband, Ray. A native of Mobile, Ala., Lewis holds a bachelor’s degree in mathematics from The University of Alabama. Armando Azarloza CEO at Axis Agency Armando Azarloza CEO at Axis Agency Background Armando Azarloza brings 30 years of experience in marketing, communications and advertising. He co-founded The Axis Agency in 2005 and serves as CEO of the award-winning U.S. multicultural marketing agency. An expert in integrated marketing, his campaigns are defined by innovation, creativity and diversity. Whether launching a new product, managing a company’s reputation or brand building his efforts produce experiences that are consistent with culture, language, and lifestyle. Armando has been instrumental in shaping marketing strategies for many leading brands including U.S. Army, Covered California, ALDI, U.S. Treasury, PBS So Cal, Azteca America, Televisa, Nintendo, Absolut Vodka, Waste Management, Catholic Healthcare West and the Los Angeles Police Department. His teams have been recipients of more than 60 national marketing awards. Before launching Axis, Armando was Executive Vice President of Weber Shandwick, a leading global communications firm. Prior he served as Press Secretary to U.S. Representative Buck McKeon (CA), the past chairman of the House Armed Services Committee and House Education and Workforce Committee. He started his career in Presidential Advance for First Lady Nancy Reagan. Armando has served on several community boards including as President of Padres Contra el Cancer and a Board Member of the LAPD Youth, Education and Welfare Fund, Latino Leadership Policy Forum and Hispanicize, the nation’s prominent Hispanic digital conference. Armando who is fluent in Spanish studied political science at UCLA and lives in Los Angeles. Angela L. Talton Senior Vice President and Chief Diversity, Equity and Inclusion Officer at City of Hope Angela L. Talton Senior Vice President and Chief Diversity, Equity and Inclusion Officer at City of Hope Background Angela L. Talton, MBA, joined City of Hope as senior vice president and chief diversity, equity and inclusion officer on January 11, 2021. In the newly created position, Talton leads the development of a vision and strategy for advancing diversity, equity and inclusion, and ensuring measurable accountability and commitment to initiatives as she works closely with administrative, clinical and research leaders across the organization. She serves as a member of City of Hope’s executive leadership team. Talton’s broad expertise in diversity and inclusion encompasses leadership development, recruitment and retention of talent, communication strategy, philanthropic giving, supplier diversity and analytics. Talton has successfully advised national clients through her firm, ALTalton Consulting. From 2012 to 2019, Talton held diversity and inclusion leadership roles at industry leader Nielsen, as Chief Diversity Officer and as SVP, Global Diversity and Inclusion. At Nielsen she crafted a five-pronged strategy focused on accountability, career development, talent retention, supplier diversity and education. Her work solidified Nielsen’s reputation as a recognized leader in corporate diversity and inclusion, with six consecutive years of improved ranking on Diversity Inc’s list of Top 50 companies and receiving Human Rights Campaign’s Corporate Equality Index rating of 100%. Additionally, her strategy led to Nielsen ranking as one of the top companies in D&I with Disability:IN, Diversity MBA, Working Mother & AVATAR (India), Inclusive Top 50 UK Employers, Fortune and Forbes. Talton received her Master of Business Administration from the Kellogg School of Management at Northwestern University and her Bachelor of Science in Business Administration from the University of North Carolina at Chapel Hill. Fernando Duque Account Director at The Coca-Cola Company Fernando Duque Account Director at The Coca-Cola Company Background Fernando is a Multi-Cultural Professional with 20+ years of successful experience in Business Strategy, Planning, Commercialization, Customer Management, Marketing and Negotiations in the U.S and Latin America. The majority of his experience has been at The Coca-Cola Company where he has spent more than 12 years leading different teams, channels, customers and bottlers. Currently, Fernando leads the McDonalds Account for the FL market for Coca-Cola as well as the Culture & Engagement team for the entire Division. Fernando was born and raised in Colombia. Holds an MBA from St Mary’s University of Minnesota and a BA in Marketing from Javeriana University in Colombia. In his free time, he likes to travel overseas with his daughter Daniela and wife Aura as well as reading Biographies. Jeff Pilof Chief Logistics and Inventory Officer at Sysco Corporation Jeff Pilof Chief Logistics and Inventory Officer at Sysco Corporation Background Jeff Pilof is the Chief Inventory & Logistics Officer for Sysco Corporation. Sysco is the global leader in selling, marketing, and distributing food and non-food products to restaurants, healthcare and educational facilities, lodging establishments and other food-away-from-home customers around the world. In this capacity, he is responsible for the company’s inbound supply chain organization, strategy, and execution which includes inventory planning & replenishment, transportation management & 3PL performance, supplier collaboration, and supply chain forecasting. Prior to Sysco, Jeff was the Senior Vice President of Supply Chain for the retail division of CVS Health where he had oversight of supply chain and product flow strategy, inventory management, distribution operations, and transportation in support of stores & e-commerce. He has also held various supply chain leadership roles with Macy’s, Abercrombie & Fitch, PPG Industries, and Nabisco. He is a proud alumnus of Penn State University with a B.S. and M.S. in Business Logistics. Jeff resides outside of Boston, Massachusetts with his wife and 3 children. Sal Mendoza Vice President, Diversity & Inclusion at NBCUniversal Sal Mendoza None Background Salvador Mendoza is responsible for the development of short and long-term strategies in the areas of Workforce Development with a focus on enhancing the company diverse and inclusive culture; Community Investment by building and maintaining partnerships with diverse organizations and management of NBCUniversal employee resource groups, with over 30 chapters throughout the country. Among his many accolades, he has been recognized as one of Hispanic Business Magazine 100 Most Influential Hispanics, the Black Meetings & Tourism APEX Award for Distinguished Service, the Disability Champion Award and Chicago State University’s Latino Alumni Award. Mendoza and his wife Nina have two children, Daniel and Vivian. Tony Ortiz, Ph.D. Founder, Principal Investigator and Scientific Director at NRC Research Institute Tony Ortiz, Ph.D. Founder, Principal Investigator and Scientific Director at NRC Research Institute Background Dr. Tony Ortiz has 25 years of experience in pharmaceutical drug development and has worked on over 300 clinical trials in psychiatry, neurology, and rheumatology indications. Dr. Ortiz’s experience began at UCI Medical Center where he worked on brain imaging techniques and clinical trials on Developmental Stuttering, Schizophrenia, and Bipolar Disorder. Dr. Ortiz worked on Pre-Clinical studies at Allergan utilizing experimental molecules on various animal species. Dr. Ortiz has consulted with various global pharmaceutical companies, such as AstraZeneca, Novo Nordisk, and Eli Lilly, on their clinical research programs and regulatory filings. Dr. Ortiz is Founder, Principal Investigator and Scientific Director at NRC Research Institute where he oversees the day-to-day clinical research operation, including a Phase I in-patient unit. NRC Research Institute has been involved in the FDA approval of various investigational products that are now available in the marketplace. Most of the psychiatric indications under study are: Attention-Deficit/Hyperactivity Disorder, Bipolar Disorder, Major Depressive Disorder and Schizophrenia. Dr. Ortiz received his B.A. in Psychology with an emphasis in Cognitive Neuroscience from the University of California, Irvine (UCI). He received his Ph.D. in Clinical Psychology from the California School of Professional Psychology in Los Angeles with specific training in Neuropsychology, Forensic Psychology and Clinical Neuroscience. Glenn Llopis Summit Moderator, President at GLLG Glenn Llopis Summit Moderator, President at GLLG Background Glenn Llopis (pronounced ‘yo-pes) is a Cuban-American executive, entrepreneur, senior advisor and speaker to Fortune 500 companies and organizations in retail, consumer packaged goods, healthcare and beyond. He is also the bestselling author of the books Earning Serendipity, The Innovation Mentality, and Leadership in the Age of Personalization. In 2022, Glenn launched his fourth book, Unleashing Individuality. He has been a leadership strategy contributor to Forbes since 2010, and contributes to Harvard Business Review, and Entrepreneur Magazine. Ioanna Beckman Studies Statistics at the University of Washington Ioanna Beckman Studies Statistics at the University of Washington Background Ioanna started graduate school this year at the University of Washington to earn a Masters of Science in Statistics. Ioanna recently graduated from the University of Florida with a Bachelors of Science in Statistics and a minor in Sociology. The summer of 2021, she made the first move in her career by completing an internship with HanesBrands inc. where she worked with the Global Supply Chain team to examine consumer preferences. She learned how to deliver actionable recommendations, sustainable tools, and refreshable dashboards to monitor performance. Ioanna grew up in Greece and moved to Fayetteville, Arkansas. Later in high school she moved to Fort Myers, Florida where she was part of an accelerated program which allowed her to graduate high school with her Associates of Arts degree. Early in her life, Ioanna was diagnosed with a vision impairment and worked with disability specialists to become more informed on its' effects and to create accommodations for any obstacles. Brielle Lubin Junior at Harvard West Lake School Brielle Lubin Junior at Harvard West Lake School Background Brielle Lubin is a youth advocate and junior at Harvard West Lake School, in Los Angeles, California, where leads the Gender and Sexuality Awareness Club, and the Asian American Cultural Club. Brielle is also an award-winning pianist and vocal advocate for change through increased inclusion. Scott Cole Senior at University of Colorado Boulder at Leeds School of Business Scott Cole Senior at University of Colorado Boulder at Leeds School of Business Background My name is Scott Cole and I am a Senior at CU Boulder studying Operations Management and Marketing in the Leeds School of Business. I was born and raised in Orange County, California but have moved to Boulder, Colorado where I am enjoying my college years in the mountains. In my free time, I’m an active tennis player and enjoy hiking, mountain biking, and snowboarding. Outside of school I have become passionate about working and serving the community as an Emergency Medical Service provider and Technical Rescuer. This past summer, I spent my time on an ambulance as an EMT-IV with American Medical Response. I was thrilled to progress my operational and medical skills, driving with lights and sirens through the streets of Denver to administer patient care to those in need. Similarly, I am an active, on-call volunteer with Boulder Emergency Squad, a volunteer search and rescue organization in Boulder County. As an interagency organization, BES assists the Boulder Fire Department and Boulder Sheriff’s Department with rescue techniques including: Swiftwater rescue, wide-area search, extrication, rope rescue, and dive operations. I continue to love the “always changing” and versatile environment both of these industries bring me each day. Lorna Rodriguez Professor and Vice Chair of Surgery at City of Hope National Medical Center Lorna Rodriguez Professor and Vice Chair of Surgery at City of Hope National Medical Center Background I am a gynecologic oncology surgeon and Vice Chair of Faculty Development in the Department of Surgery at City of Hope National Medical Center where I also serve as part of the Enterprise Leadership Team. I am also a Professor in the Division of Gynecologic Oncology. My research focuses on finding a cure for ovarian cancer and understanding the importance of racial and ethnic differences in clinical outcomes. I have served as a clinician, instructor and researcher at several of America's leading medical institutions over the past 30 years. I am part of the City of Hope team working to increase diversity and equity as it pertains to employees in our center as well as to patients and the delivery of health care to undeserved groups and ethnic minorities. My goal is to identify gaps in care delivery to vulnerable populations in our community and improve the outcomes of their personalized treatments. Most of all, I am a surgeon that wants to cure women's cancer by removing it when possible. Sometimes, I have to add chemotherapy drugs to attain the goal for a cure and work with my radiation oncology colleagues when radiation is the best answer. Doing surgery allows me to learn more about the cancer because I encounter it face to face. When I have to prescribe chemotherapy for my patients, I have a photograph in my mind of what I saw at surgery and somehow I feel that I have insights about "the personality" of that specific patient's cancer that others do not have... I was recently selected to participate in the prestigious Carol Emmott Fellowship program and my work has been featured in numerous magazines, journals and two books, including Precision Medicine Oncology from Rutgers University Press. I am a frequent speaker for conferences related to health and wellness, diversity in healthcare, and cancer research, and I have mentored many postdoctoral fellows over the years. My commitment is to serve as a role model to diverse students and encourage more of them to pursue a career in healthcare. Bill Hulseman Ritual Designer & Officiant, Educator and Facilitator at billhulseman.com Bill Hulseman Ritual Designer & Officiant, Educator and Facilitator at billhulseman.com Background Bill Hulseman designs rituals and facilitates dialogue and reflection. Now an independent consultant, he previously served as a teacher and administrator and led campus ministry, service learning, and professional development programs in independent schools. Bill holds a BA in Religious Studies from Fairfield University, an MTS in the Comparative Study of Religion from Harvard Divinity School, and an EdM in Private School Leadership through the Klingenstein Center at Teachers College, Columbia University. His interests include architecture, travel, pop culture, social justice, and advocacy for underrepresented groups. Bill and his husband, Jonathon, live in Seattle, where they maintain an Instagram account for their 13 year old rat terrier, Stella. To learn more, visit billhulseman.com. AGENDA CHECK OUT THE SESSIONS, TIMES AND MORE. YOU'LL LEARN FROM SOME OF TODAY'S BEST LEADERS IN HEALTHCARE, CORPORATE AND HIGHER EDUCATION AT THIS YEAR’S EXECUTIVE SUMMIT. * 7:30 am – 8:00 am Guest Arrival * 8:00 am – 8:10 am Opening Remarks Wendy York, Dean, Wilbur O. and Ann Powers College of Business * 8:10 am – 8:30 am Opening Interview: What Leaders Need to Know About The Age of Personalization Glenn Llopis, President at GLLG, Founder of Leadership in The Age of Personalization * 8:30 am – 8:50 am Higher Education Trends Robert Johnson, President at Western New England University * 8:50 am – 10:00 am Panel Discussion 1 The Pandemic Shook the Foundations of Higher Education: What Now? * 10:00 am – 10:30 am Break * 10:30 am – 10:50 am Workplace Trends Elpida Ormanidou, Vice President, Business Intelligence & Advanced Analytics at PetSmart * 10:50 am – 12:00 noon Panel Discussion 2 Buck the Trend: Fuel ‘The Great Retention’ in Your Workplace * 12:00 noon – 1:00 pm Lunch * 1:00 pm – 1:20 pm Marketplace Trends Travis Box, PhD, Assistant Professor Of Finance at Clemson University * 1:20 pm – 2:30 pm Panel Discussion 3 The Intersection of DEI and ESG: Inclusion Seeds Growth * 2:30 pm – 3:00 pm Break * 3:00 pm – 3:20 pm Mental Health & Well-being Trends Tony Ortiz, Ph.D., Founder, Principal Investigator and Scientific Director at NRC Research Institute * 3:20 pm – 4:00 pm Panel Discussion 4 Students Lead the Way: Their Career and Leadership Expectations * 4:00 pm – 4:15 pm Closing Remarks Glenn Llopis, President of GLLG * SPONSORS Hosted by: Premier Sponsor: Supporting Sponsor: REGISTER NOW! 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