community.docusign.com Open in urlscan Pro
18.165.183.66  Public Scan

URL: https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA&utm_medium=email&utm_source...
Submission: On October 19 via api from DE — Scanned from DE

Form analysis 2 forms found in the DOM

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Name: forgotPasswordPOST /member/forgotPassword

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Text Content

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ESIGNATURE

Have Docusign eSignature questions? Find answers here!


 * 4,817 Topics
 * 14,433 Replies

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4817 Topics
Recently Active
Most Replies Most views Newest First
H

Houseoframos12Newcomer
asked in eSignature
verify forged Document


I was signed up to a loan contract I never actually signed. The finance company
are refusing to give me certain docs pertaining to the loan. On the loan
agreement they did send, it is docusigned. It has an envelope ID, but should
there be an IP address to track location or how can I prove it is a forged doc?

0
4647
A

25 days ago
J

justanotherdevNewcomer
asked in eSignature
Formula to add business days to signed date


Hello, I have a query related to display of dynamic dates in the Docusign form.
We are trying to use FormulaTab field to add 3 business days from Date Signed to
display a date to the user. As per Docusign docs
(https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/tabs/calculated-fields/)
we can use the formula to do basic date manipulation like AddDays([todaysDate],
3) but is there a way to do a bit more complex manipulation like add 3 business
days. And to follow up, while adding 3 business days skip holidays as well ?
Ideally we can generate new doc everyday with the updated date but I was hoping
we could avoid it.

1
1055
J

1 hour ago
B

Barry GoldsteinNewcomer
asked in eSignature
After Changes to Collaboratives fields, agreement NOT automatically getting
rerouted for sign off


Hi I am using a Power Form and wanted certain fields to be Collaborative. I was
able to go into settings in the template and enable as Collaborative as detailed
in the link below.
https://support.docusign.com/s/document-item?language=en_US&bundleId=gbo1643332197980&topicId=vbt1578456355414.html&_LANG=enus
Specifically in the link below, it indicates that (Optional) If you want all
changes to the field to be rerouted to recipients for review and approval,
select the Changes Require Initials option. I have done all of this - but
nothing is getting automatically rerouted to prior signers after a subsequent
signer makes a change? Please advise on why this might be happening Thanks so
much for your help!

0
142
C

1 hour ago
Z

zerotaxdue4Newcomer
asked in eSignature
Finding Expired Docusigns


Good morning everybody question. Where do I find expired envelopes and can they
be reactivated and resent?

0
72
C

1 hour ago
A

Armi AnttilaNewcomer
asked in eSignature
Sending a document without recipient downloading


Is it possible to send out a document with docusign without allowing the
recipient to download it? We would like to send out some confidential documents
via docusign in connection with our employment agreements but we wouldn't want
the recipient to be able to download those other documents. Is this possible?
Thanks!

0
315
C

1 hour ago
I

itstuffNewcomer
asked in eSignature
Cannot change initial


About a month ago, I accidentally entered a wrong initial for a document and
finished it. The sender sent another document at that time, but it did not let
me change my initial. I have already made sure my initial is correct in my
account profile. Today, the sender send another document, but I still cannot
change my initial. It only gives the option Resize and Clear. Can you please
help fixing the initial on my account? Thank you.

0
153
C

1 hour ago
M

MirandaRoberts8Newcomer
asked in eSignature
DOUBLE TEXT / BLURRY TEXT ON DOCUMENTS


When I create an envelope to send it uploads with a double text / blurry text as
pictured. It does not look like this in my files on my computer before
uploading. Please help!

1
21412
C

1 hour ago
M

Mike BeveridgeNew Voice
asked in eSignature
Envelope delivery failure (TLS failure and reporting) ?


Good morning community!...does anyone know if the DocuSign delivery failure
notifications contain content to report the failure due to a TLS error? (in
other words, If I activate enforced TLS and the recipients email server does not
/ cannot support at least TLS 1.2...will I receive sufficient details to notify
me OR will I just receive a ‘generic’ Failure notification ?)...and, can I
obtain statistics on deliver failures from within the application, as an
administrator? Thankyou !!!

0
123
C

1 hour ago
A

Alan SearlNewcomer
asked in eSignature
QES Testing (Pre-Launch)


We are due to go live with QES at the beginning of November. As you would expect
we have watched the DocuSign video, which is very helpful, but for obvious
reasons we wanted to test the process ourselves ahead of roll-out. However, when
issuing a document (from the Sandbox) requiring a QES to one of the team using
their work email address, the process didn’t work: issuing from live also didn’t
work, but issuing to a staff member’s personal email address DID work and worked
well. Is there a restriction that prevents us issuing to colleagues using their
work email addresses - may be because they are already within one of our
DocuSign groups? We never encountered that problem when testing documents
requiring only a Simple Signature - even with the addition of 2FA. Do we need to
tweak a setting? If one of the Community has experience of this, and can share,
I would be grateful. Thank you. Alan

0
175
C

1 hour ago
L

LJCNewcomer
asked in eSignature
Where is my DocuSign saved envelope?


Good morning - I saved a document the other day (I clicked the ‘x’ which says
‘save and close’) but I can’t find the envelope to pick up from where I left off
and send it out. I’ve clicked on each tab and there’s nothing there. Could
someone assist with where I can find it? I had had trouble previously trying to
save and had to re-do it a few times as it kept saying that I had an error with
my recipients. The email addresses and phone numbers for 2-stage verification
were correct, so I don’t know why there was an issue. When I did a new envelope
it seemed ok with it and I thought it had saved and closed it. I’d rather not
have to do it all again and want to understand where it goes and what I might
have done wrong, or is this an issue with DocuSign with the recipient error?

0
8134
A

3 hours ago
T

traineyNewcomer
asked in eSignature
Sending envelope


Why are the form fields blank after I send the document, even though I have
filled them in and can see the completed form before I send?

0
70
T

5 hours ago
J

jjfwcNewcomer
asked in eSignature
Help with access


I have used this program for years. As of yesterday I am unable to receive any
documents. When I requested to resend a link, the link went to an incorrect
email. My email mispelled. I can’t figure out who to call or how to fix it.
neither can the sender. I actually activated a free trial to try and bypass the
issue but no luck. very odd and need some clear simple direction as a lot of my
contracts go thru this program. Sorry don’t understand all the categories.
Please advise.. thank you!!!

0
71
A

5 hours ago
E

EJloveshomecareNewcomer
asked in eSignature
Emailing a Docusign


I am trying to send a docusign to a staffmember. It goes to the companies email
but it does not send to the staffmember. Can you tell me what I am doing wrong?
Thank you!!

0
50
E

6 hours ago
M

msmallNewcomer
asked in eSignature
DocuSign User Question


Can I add additional users to my account (such as other staff in my office)? if
I had the standard plan or do I need the Business Pro plan to do that?

0
111
A

6 hours ago
R

RacheluwcNewcomer
asked in eSignature
Unable to locate Documents Expiring Soon


Hi, at the “Home” tab, it reflects as 1 document is expiring soon but I cannot
locate this document even if I select “All Time” or any document sent to me or
by me etc. Is there a system glitch somewhere?

0
204
A

6 hours ago
P

PAPAITO SERVICESNewcomer
asked in eSignature
CHANGE SUSCRIPTION WITH ACCOUNT SUSPENDED


IS THERE ANY WAY I CAN CHAGE MY SUSCRIPTION WITH MY ACCOUNT SUSPENDED? I DONT
WANT TO CHANGE MY PAYMENT METHOD AND BE CHARGED FOR THE SUSCRIPTION I ALREADY
HAVE

0
41
A

6 hours ago
R

RueNewcomer
asked in eSignature
BUlk mail


How do I fill out the bulk mail templetes?

0
20
R

6 hours ago
D

danbariaultNewcomer
asked in eSignature
New Problem - can't sign my document


I have never had an issue with Docusign before. When I attempt to sign the
document fails to load (imagine a spinning wheel). Any suggestions?

0
12111
N

7 hours ago
D

deanthehokieObserver
asked in eSignature
Sign a document just spins forever


I have an empty Inbox and I clicked the Sign a document button. It just spins
forever.

0
10
D

7 hours ago
mshealyTroubleshooter
asked in eSignature
esig dashboard


I see two dashboards in esig. is there a way that we can create custom
dashboards? Not using insite.

0
20

10 hours ago
A

ArkkosoftNewcomer
asked in eSignature
Signing issues


Hi all; Has anyone had issues signing documents? In my case, I created the
envelope and then when I’m about to sign the document, it doesn’t displays. Can
someone give me a hint or support on how to solve this? Thanks!!

0
50
A

10 hours ago
D

dgethenNewcomer
asked in eSignature
Templates with saved fields


Is there a way to save a template with the text boxes and checkboxes included? I
regularly send a form with many text fields that I have to re-add each time. I
don’t want to bulk send - this will be a form that is sent to new starters

0
511

10 hours ago
G

gregham22Newcomer
asked in eSignature
Archie paper questions


im trying to find out if all previously signed forms are saved (archived) in the
DocuSign program?

0
00
G

10 hours ago
R

RossLObserver
asked in eSignature
SSO RelayState


Our organization is using DocuSign SSO. After successful SSO users always land
on https://apps.docusign.com/send/home page. We would like our users to be
redirected the Drafts view instead -
https://apps.docusign.com/send/documents?view=draft Usually in SAML SSO this is
done via RelayState parameter but DocuSign is ignoring this parameter. Is there
a way to force DocuSign to go to a different page/view after SSO? Thanks.

0
21
N

11 hours ago
C

CLedwidgeNewcomer
asked in eSignature
My signature blocks are being dropped after I send to signer


I have sent two documents to different clients and when they get them one or
more of the signature blocks are missing. This causes a delay as I have to
resend the documents more than once. I have double-checked the signature blocks
before I send them - is there a way to prevent this.

0
71
N

11 hours ago
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PRIVACY PREFERENCE CENTER

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