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 1. Industries
 2. Utilities


OPOWER

Opower brings AI and behavioral science into the utility customer experience and
influences customers to act on an enormous scale. More than 175 utilities help
customers reduce energy usage with the Opower home energy reports, equity and
affordability, behavioral load shaping, proactive alerts, and digital
self-service solutions. Influence action. Move metrics. Decarbonize.

Contact Oracle Energy and Water


Consumers want to combat climate change.

Get the details


PUT CUSTOMERS AT THE CENTER OF DECARBONIZATION EFFORTS

PROMOTE ENERGY EFFICIENCY MEASURES, ONE CUSTOMER AT A TIME

Use artificial intelligence and behavioral science to guide customers to more
energy-efficient behaviors.

Explore Opower Energy Efficiency Solutions

ADD FLEXIBILITY TO YOUR DEMAND MANAGEMENT STRATEGIES

Show customers that when they use energy is just as important as conserving it.
Help them find the right rate plans.

Explore Opower Demand Flexibility Solutions

DRIVE ELECTRIFICATION GROWTH

Promote adoption of electric vehicles and provide owners with personalized
energy usage insights. Educate customers about the benefits of electricity-based
heat pumps with targeted outreach and promotions.

Explore Opower Electrification Solutions

DELIVER TRULY PERSONAL CUSTOMER ENGAGEMENT

Support engagement goals across all of your programs—from decarbonization to
customer care. Improve billing communications, self-service experiences,
targeted promotions, and other programs with content driven by their personal
energy consumption habits and delivered to each customer across preferred
channels.

Explore Opower Engagement

IMPROVE OUTREACH AND ENROLLMENT OF LIMITED INCOME PROGRAMS

Find, reach, and enroll limited income customers in assistance and energy
efficiency programs.

Explore Opower Limited Income Programs

“National Grid's mission is to provide clean energy long into the future.
Together with Opower, we have continued to innovate how we bring customers along
this critical journey.”

TOM BARON

Senior Program Manager, National Grid


ENERGY EFFICIENCY AND CUSTOMER ENGAGEMENT THAT MAKE A REAL DIFFERENCE

HOME ENERGY REPORTS THAT HELP EVERYONE SAVE

Informational, visually appealing reports that make it easy to engage all
customers, help them make smart energy decisions, and save on their bills.

Explore Home Energy Reports (PDF)

INCREASE ADOPTION OF TOU RATE PLANS

Eliminate customer confusion about time-of-use (TOU) rate plans with coaching
experiences that convey the benefits of variable pricing plans.

Explore Behavioral Load Shaping (PDF)

SIMPLIFY DIGITAL ENERGY MANAGEMENT

Easily embed energy management widgets within your website and mobile apps to
provide personalized advice, shape usage patterns, and move customers to digital
channels.

Explore Sacramento Municipal Utility District's story

ALERT CUSTOMERS TO SAVINGS

Identify customers on track for high energy bills and proactively notify them,
saving customers money and dramatically reducing the frequency of
billing-related calls.

Explore Proactive Energy Alerts (PDF)


DISCOVER HOW OUR CUSTOMERS EXPERIENCE ORACLE UTILITIES OPOWER

Explore more customer stories
 * National Grid
 * Evergy
 * Arizona Public Service
 * American Electric Power
 * Hokkaido Gas
 * * National Grid
   * Evergy
   * Arizona Public Service
   * American Electric Power
   * Hokkaido Gas

Get National Grid’s view on how Opower achieves decarbonization
Read National Grid’s story
Evergy doubles customer engagement with its rate education communications
Watch Evergy’s video (2:30)
Arizona Public Service is doubling down on DSM today to achieve their
decarbonization goals tomorrow
Read APS’ story
AEP enhanced the customer journey by consolidating nine different vendor
solutions with Opower
Watch AEP’s video (2:23)
Hokkaido Gas uses energy efficiency services to engage customers
Read Hokkaido Gas’ story


WHY SHUTTING OFF THE LIGHTS TODAY MIGHT BE THE MOST EFFECTIVE WAY TO AVOID
CLIMATE CHANGE TOMORROW

Mary Sprayregen, Senior Director, Global Regulatory Affairs, Oracle

Opower’s head of regulatory affairs makes the case for behavioral energy
efficiency as the lowest-cost tool for achieving emission reductions fast and
affordably.

Read the complete post

MORE FROM THE BLOG

 * October 11, 2022 More Evidence that Humans Matter: Behavioral Actions are the
   Critical Link Between Technology and Successful Outcomes
 * October 7, 2022 A machine learning approach for predicting household size
 * October 3, 2022 One Billion Home Energy Reports and Counting
 * August 31, 2022 Using AI for predicting personalized energy burden and gas
   bill

View all Oracle Utilities Opower Energy Efficiency posts


FIND RESOURCES AND MORE

Insights and news Share knowledge Trends Cloud update readiness
 * Insights and news
 * Share knowledge
 * Trends
 * Cloud update readiness


INSIGHTS AND NEWS

CONSUMERS SAVED THE WORLD 31 TWH OF POWER

See where the savings were achieved.

 * See the infographic (PDF)




SHARE KNOWLEDGE

WELCOME TO THE FUTURE OF HOME ENERGY REPORTS

Here’s how the home energy report has evolved over the last decade.

 * Read the ebook (PDF)




TRENDS

INFLUENCING CUSTOMER BEHAVIORS TO ACHIEVE OUR CLEAN ENERGY VISION

Opower insiders discuss customer behavior and clean energy in this Utility Dive
article.

 * Read the article




CLOUD UPDATE READINESS

LEARN WHAT'S NEW IN THE LATEST RELEASE

Review Cloud update readiness material to learn what's new in Opower and plan
for updates.

Learn what's new in Opower




GET STARTED WITH ORACLE UTILITIES





ORACLE UTILITIES ON TWITTER

Join our community of 16.2K followers to get the #software and #cloud answers
you need to solve #utilities challenges.

Follow us on Twitter




ORACLE UTILITIES ON LINKEDIN

Connect with Oracle Utilities and partners for daily updates, trends, and info.

Find us on Linkedin




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