Submitted URL: https://helpdesk.totalgrupo.com/
Effective URL: https://helpdesk.totalgrupo.com/hesk/
Submission: On October 07 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 11 HTTP transactions. The main IP is 186.195.225.130, located in Atibaia, Brazil and belongs to Redenilf Servicos de Telecomunicacoes Ltda, BR. The main domain is helpdesk.totalgrupo.com.
TLS certificate: Issued by R3 on October 7th 2022. Valid for: 3 months.
This is the only time helpdesk.totalgrupo.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 12 186.195.225.130 52862 (Redenilf ...)
11 1
Apex Domain
Subdomains
Transfer
12 totalgrupo.com
helpdesk.totalgrupo.com
137 KB
11 1
Domain Requested by
12 helpdesk.totalgrupo.com 1 redirects helpdesk.totalgrupo.com
11 1

This site contains links to these domains. Also see Links.

Domain
10.0.2.7
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
helpdesk.totalgrupo.com
R3
2022-10-07 -
2023-01-05
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.totalgrupo.com/hesk/
Frame ID: ECFD3CB3E3FDD4F0236E5A3202403001
Requests: 11 HTTP requests in this frame

Screenshot

Page Title

Help Desk

Page URL History Show full URLs

  1. https://helpdesk.totalgrupo.com/ Page URL
  2. http://helpdesk.totalgrupo.com/hesk HTTP 307
    https://helpdesk.totalgrupo.com/hesk HTTP 301
    https://helpdesk.totalgrupo.com/hesk/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

11
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

137 kB
Transfer

343 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.totalgrupo.com/ Page URL
  2. http://helpdesk.totalgrupo.com/hesk HTTP 307
    https://helpdesk.totalgrupo.com/hesk HTTP 301
    https://helpdesk.totalgrupo.com/hesk/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

11 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
/
helpdesk.totalgrupo.com/
214 B
383 B
Document
General
Full URL
https://helpdesk.totalgrupo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
926075dd178bd948ceed018ad60f7391f516e22007f9a977a390d7255bf980b3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-ranges
bytes
content-encoding
gzip
content-length
180
content-type
text/html
date
Fri, 07 Oct 2022 21:01:03 GMT
etag
"d6-5ea77d6ffdeac-gzip"
last-modified
Fri, 07 Oct 2022 20:41:52 GMT
server
Apache
strict-transport-security
max-age=31536000; preload
vary
Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
Primary Request /
helpdesk.totalgrupo.com/hesk/
Redirect Chain
  • http://helpdesk.totalgrupo.com/hesk
  • https://helpdesk.totalgrupo.com/hesk
  • https://helpdesk.totalgrupo.com/hesk/
5 KB
1 KB
Document
General
Full URL
https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
5c9d3836542356f74c22bff176a05965b27638f57698b51b9c5815f3b57bd9f0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN SAMEORIGIN

Request headers

Referer
https://helpdesk.totalgrupo.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

content-encoding
gzip
content-length
1343
content-type
text/html; charset=utf-8
date
Fri, 07 Oct 2022 21:01:03 GMT
server
Apache
strict-transport-security
max-age=31536000; preload
vary
Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN SAMEORIGIN

Redirect headers

content-length
245
content-type
text/html; charset=iso-8859-1
date
Fri, 07 Oct 2022 21:01:03 GMT
location
https://helpdesk.totalgrupo.com/hesk/
server
Apache
strict-transport-security
max-age=31536000; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
app.min.css
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/css/
96 KB
16 KB
Stylesheet
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/css/app.min.css?3.4.1
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
7c7753d278bc8c17ffe411c0471de6abd7e9a958c467dd1e7ca30bd7f9110651
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.totalgrupo.com/hesk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:04 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"17e51-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
text/css
accept-ranges
bytes
content-length
16084
jquery-3.5.1.min.js
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/
87 KB
30 KB
Script
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/jquery-3.5.1.min.js
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.totalgrupo.com/hesk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:04 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"15d84-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
bytes
content-length
30910
hesk_functions.js
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/
6 KB
2 KB
Script
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/hesk_functions.js?3.4.1
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
bbfd1027af9b55d678a54249943b32e27d1a44a952edccc9f6c48ade2a2bd50b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.totalgrupo.com/hesk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:04 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"17dc-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
bytes
content-length
1716
svg4everybody.min.js
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/
2 KB
1 KB
Script
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/svg4everybody.min.js
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.totalgrupo.com/hesk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:04 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"797-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
bytes
content-length
1014
selectize.min.js
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/
45 KB
16 KB
Script
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/selectize.min.js
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.totalgrupo.com/hesk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:04 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"b334-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
bytes
content-length
15775
app.min.js
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/
9 KB
3 KB
Script
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/js/app.min.js?3.4.1
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
a8bee2d2e77581a88923e108ebaa885dd47138522cff8b1b4dfc6ccf0a73e9ae
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.totalgrupo.com/hesk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:04 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"25c6-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
application/javascript
accept-ranges
bytes
content-length
2788
sprite.svg
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/img/
39 KB
12 KB
Other
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/img/sprite.svg
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.totalgrupo.com/hesk/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:04 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"9af5-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
image/svg+xml
accept-ranges
bytes
content-length
12088
Lato-Bold.woff2
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/fonts/
27 KB
27 KB
Font
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/fonts/Lato-Bold.woff2
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/css/app.min.css?3.4.1
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/css/app.min.css?3.4.1
Origin
https://helpdesk.totalgrupo.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:05 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"6c5c-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
font/woff2
accept-ranges
bytes
content-length
27763
Lato-Regular.woff2
helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/fonts/Lato-Regular.woff2
Requested by
Host: helpdesk.totalgrupo.com
URL: https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/css/app.min.css?3.4.1
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
186.195.225.130 Atibaia, Brazil, ASN52862 (Redenilf Servicos de Telecomunicacoes Ltda, BR),
Reverse DNS
clientes.redenilf.com.br
Software
Apache /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://helpdesk.totalgrupo.com/hesk/theme/hesk3/customer/css/app.min.css?3.4.1
Origin
https://helpdesk.totalgrupo.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.5249.91 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Fri, 07 Oct 2022 21:01:05 GMT
last-modified
Thu, 29 Sep 2022 11:25:44 GMT
server
Apache
etag
"6ea8-5e9cf23579e00-gzip"
x-frame-options
SAMEORIGIN
vary
Accept-Encoding
content-type
font/woff2
accept-ranges
bytes
content-length
28318

Verdicts & Comments Add Verdict or Comment

22 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforeinput object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation function| $ function| jQuery object| HESK_FUNCTIONS boolean| heskKBfailed string| heskKBquery function| outputAttachmentIdHolder function| removeAttachment function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN