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One Medical is a membership-based primary care practice on a mission to make
getting quality care more affordable, accessible, and enjoyable for all through
a blend of human-centered design, technology, and an exceptional team.

onemedical.com
Industry: Healthcare
Location: North America
Customer since: 2020


Favorite features
Next-Gen WAF


SECURING QUALITY HEALTHCARE IN THE CLOUD



THE CHALLENGE


One Medical needed security that aligned with their cloud strategy to better
protect customer data. Healthcare is an industry susceptible to identity theft.
Organizations like One Medical have to deal with a multitude of electronic
medical records. One Medical takes security and confidentiality of their
customers’ PII seriously by following industry best practices in software
development and testing, as well as internal and external security practices.


One Medical needed security that could scale with their cloud-first strategy and
improve their overall security posture while staying compliant with HIPAA. False
positives in One Medical’s environment meant doctors could be blocked from
critical functions such as submitting prescriptions. While evaluating other
solutions, One Medical’s teams found they were difficult to deploy into their
cloud-first technology stack and caused false positives.



THE SOLUTION


Collaboration between teams improved visibility and security
One Medical’s security and engineering teams chose Fastly over competitors due
to greater confidence in our security capabilities.


No-hassle deployment was supported by all stakeholders
One Medical’s security team needed buy-in from their engineering group to find a
solution that delivered best-in-class security and could be easily deployed into
their cloud first technology stack. Mike Katz, Senior Security Engineer asserted
that, “If a tool can’t be deployed easily for the dev team, then the solution is
a non-starter for security. We’re not going to deal with something that can’t be
managed in the first place. Fastly was the only solution that met our
requirements.”


Helped security build a business case for more strategic security hires
One Medical used Fastly analytics and data to build a more strategic security
program. Katz stated that, “The awareness of risks that our app is under helps
us to build a more effective business case to add more security headcount. This
helps us plan for the year ahead.”


Improved real-time visibility, decisioning, and action in the application layer
Shortly after One Medical deployed Fastly’s Next-Gen WAF, they experienced a
malicious IP attempting to brute force logins to their application, and were
able to shut it down immediately within the tool. Instead of relying on logs to
surface events after the fact, they used the Next-Gen WAF to block and alert in
real-time.


With intuitive dashboards, events, and alerts accessible by all teams, One
Medical can now better understand the attack chain to quickly detect attacks and
protect their sensitive customer data.

> “If a tool can’t be deployed easily for the dev team, then the solution is a
> nonstarter for security. Fastly’s was the only solution that met our
> requirements.”
> 
> Mike Katz
> Senior Security Engineer


> “We have always proactively prioritized security at One Medical. We wanted
> better visibility into our application layer, which is what led us to choose
> Fastly.”
> 
> Jérémie Meyer de Ville
> Senior Engineering Manager


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