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MENU
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   Residential
   
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HOME
 * Residential
   
   * --------------------------------------------------------------------------------
     
     Upgrade to nbn full fibre
     
     Our fastest, most reliable home connection
     
     Learn more
     
     --------------------------------------------------------------------------------
     
     ALL RESIDENTIAL
   * KEY STEPS
   * Connect to the nbn® network
     * Connect to the nbn® network
     * Preparing to connect
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     * Optimise your internet experience
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     * Tips to optimise your apartment or town house internet set-up
   * Upgrade your nbn® technology
     * Upgrade your nbn® technology
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     * Upgrade your building to nbn full fibre
   * POPULAR PAGES
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   * Find a provider
   * Regional and remote Australia

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 * Business
   
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     Business-grade fibre that’s made for more
     
     Help give your business the edge with business nbn® Enterprise Ethernet.
     
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     ALL BUSINESS
   * KEY STEPS
   * Connect your business
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     Another reason to build with nbn
     
     Add value to your development with the network that’s made for more.
     
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   * nbn NEW DEVELOPMENTS
   * Developing a new property
     * Developing a new property
     * End-to-end process
     * Submit and apply
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     * Submit and apply
     * What you'll need to apply
     * 
   * POPULAR PAGES
   * Manage your nbn New Developments applications
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   * Relocating nbn infrastructure
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   * New Developments training
   * Industry collaboration and community planning

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   * Wholesale providers

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   * --------------------------------------------------------------------------------
     
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     View the nbn® network status at your connected address
     
     Check now
     
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   * HELP AND SUPPORT
   * Network status and outages
     * Network status and outages
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     * What happens in a power blackout?
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   * POPULAR PAGES
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 * About us
   
   * --------------------------------------------------------------------------------
     
     The Newsroom
     
     For the latest information, announcements and updates on how we’re helping
     lift the digital capability of Australia.
     
     Discover More
     
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YOUR ADDRESS

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Change address

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The nbn® network is not currently available in your building

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We have made several attempts to initiate the process of establishing an
nbn network connection to your building, however we have been unsuccessful in
our engagement with the building’s authorised representative. Consequently, nbn
does not currently plan to install a network connection to your building, unless
we receive a request from the Owners’ Corporation.


If you currently use existing fixed line phone or internet services there are a
number of implications to be aware of:

 * Critical copper services such as emergency lift phones and monitored fire
   alarm systems may be at risk of disconnection.*
 * Occupiers may not be able to continue to access other critical services
   connected to the existing Fixed Line networks such as medical alarms and
   emergency call systems, monitored security alarms and fax machines.^
 * Existing fixed line services will be disconnected at a future date and
   occupiers will not be able to make phone calls or access the internet over
   the Fixed Line network unless the nbn supplied equipment is installed at the
   property. The disconnection of existing Fixed Line services will not affect
   occupier's ability to access phone and internet services over mobile
   networks.
 * Future requests for an nbn network connection will result in costs payable by
   the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another
fibre network, they will continue to operate as normal unless your provider
advises otherwise.

nbn strongly recommends that you contact your current provider of phone and
internet services, or visit www.nbn.com.au/switchoff for more information about
whether your services will be impacted by the rollout of the nbn network.#

Please do not hesitate to contact us should you decide to request an
installation in the future.

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Read more about the process

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*Please ask your Owners Corporation to contact the lift and alarm service
providers for your building. This will help minimise a break in service when the
existing network is switched off. Existing fire and lift services registered
with nbn may be exempt from immediate disconnection. Please visit
www.nbn.com.au/fireandlift for information on registering these services.

^nbn is developing a list of networks that nbn reasonably understands will
continue to operate after the nbn rollout has been completed based on
information provided by alternative network owners/operators. For more
information, please visit www.nbn.com.au/switchoff or contact us.

#
Although most existing services will be replaced by the nbn network, there are
some services that should not be impacted. These include those services provided
over non-nbn fibre networks, some services in some apartment complexes, and some
business and Special Services. nbn strongly recommends you contact your current
phone and internet provider as soon as possible to find out if your services are
impacted. You can also find out more at www.nbn.com.au/switchoff

delivers a fibre network to this area.

For specific information on how to connect your premises contact the existing
provider.



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View more address information

NEXT STEPS

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Construction of the nbn® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll
out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more
information.

If you are the developer of this property, please speak to your nbn New
Developments representative or contact us.

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Construction stage



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View more address information

--------------------------------------------------------------------------------

We expect to have more information about the availability and technology in your
area soon.

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Please check back periodically for updates on when your premises will be ready
to connect.

--------------------------------------------------------------------------------

View more address information
The nbn® network is not currently available at your premises

--------------------------------------------------------------------------------

Despite nbn’s best efforts to connect the premises, the connection is prevented
due to land geography or other significant barriers.

--------------------------------------------------------------------------------

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View more address information

LEARN MORE

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Planned to be available from *

Note: Some premises may require more work before they are ready to connect.

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Planned technology

*

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Construction stage



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View more address information

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*
This date and technology is based on nbn’s current deployment plans and is
subject to change. Network rollout information is accurate as at 12/12/2024 and
is updated weekly. Rollout areas and boundaries are subject to change as
construction planning is finalised.

--------------------------------------------------------------------------------

LEARN MORE

--------------------------------------------------------------------------------

More work required

Thank you for your patience. We're working to provide you with clarity on when
your premises will be ready to connect. Please check back periodically for
updates.

More work required

Thank you for your patience. We're working to provide you with clarity on when
your premises will be ready to connect. Please check back periodically for
updates.

--------------------------------------------------------------------------------

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Planned technology

*

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

View more address information

--------------------------------------------------------------------------------

*
This date and technology is based on nbn’s current deployment plans and is
subject to change. Network rollout information is accurate as at 12/12/2024 and
is updated weekly. Rollout areas and boundaries are subject to change as
construction planning is finalised.

NEXT STEPS

--------------------------------------------------------------------------------

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone
and internet provider.

Choose a provider in your area
Choose a provider in your area
Choose a provider

--------------------------------------------------------------------------------

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Planned technology

*

--------------------------------------------------------------------------------

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Disconnection information



Note: Some customers may be given an earlier disconnection date from their phone
and internet provider. Please contact your current provider for further
information.

--------------------------------------------------------------------------------

#
Although most existing services will be replaced by the nbn network, there are
some services that should not be impacted. These include those services provided
over non-nbn fibre networks, as well as some services in some apartment
complexes, and some business and Special Services. If you are currently
receiving broadband services using one of these networks, your broadband
services will not be disconnected and you do not need to move to the nbn network
if you do not want to. nbn strongly recommends you contact your current phone
and internet provider for more information.

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--------------------------------------------------------------------------------

Disconnection information

Premises connected to the nbn® network via nbn Fixed Wireless won't be
disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a
service over nbn Fixed Wireless, you should speak to your phone and internet
provider at the time you place your order.

Read more for regional and remote Australia

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn®
Satellite Service+. The business nbn Satellite Service is designed to support
business-grade internet, data and voice services§ to Australian businesses in
remote and rural areas^.

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Disconnection information

Premises connected to the nbn® network via nbn Satellite won't be disconnected
from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a
service over nbn Satellite, you should speak to your phone and internet provider
at the time you place your order.

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

View more address information

--------------------------------------------------------------------------------

*
This date and technology is based on nbn’s current deployment plans and is
subject to change. Network rollout information is accurate as at 12/12/2024 and
is updated weekly. Rollout areas and boundaries are subject to change as
construction planning is finalised.

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+
nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria.
Premises identified by nbn as medium/large business premises are not to be
serviced by nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus. The nbn™ Satellite
product available to medium/large business premises is business nbn™ Satellite
Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus
services or believe your premises has been incorrectly categorised please
contact your phone and internet provider.

--------------------------------------------------------------------------------

§
The business nbn Satellite Service provides voice support for VoIP carriage and
is not a voice provider.

--------------------------------------------------------------------------------

^
An end customer’s experience, including the speeds actually achieved over the
nbn™ network, depends on the nbn™ access technology and configuration over which
services are delivered to your premises, whether you are using the internet
during the busy period, and some factors outside nbn’s control (like your
equipment quality, software, broadband plan, signal reception and how your
service provider designs its network).

NEXT STEPS

--------------------------------------------------------------------------------

Activate your nbn connection

The next step is to contact a phone or internet provider and order an
nbn powered plan.

Choose a provider in your area
Choose a provider in your area

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Technology used in your connection

has been used in your connection to the nbn network.

We’re planning to change your nbn technology.

You will soon need to transition your existing nbn powered plan to a new plan
based on . Your phone and internet service provider will be in touch to guide
you through the proces.

--------------------------------------------------------------------------------

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View more address information

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LEARN MORE

--------------------------------------------------------------------------------

This location is connected to the nbn® network

--------------------------------------------------------------------------------

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Technology used in your connection

has been used in your connection to the nbn network.

We’re planning to change your nbn technology.

You will soon need to transition your existing nbn powered plan to a new plan
based on . Your phone and internet service provider will be in touch to guide
you through the proces.

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

View more address information

--------------------------------------------------------------------------------

NEXT STEPS

--------------------------------------------------------------------------------

You're ready to change to a new nbn® technology

Learn more about changing technologies

--------------------------------------------------------------------------------

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Changed technology

*

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

View more address information

--------------------------------------------------------------------------------

*
This date and technology is based on nbn’s current deployment plans and is
subject to change. Network rollout information is accurate as at 12/12/2024 and
is updated weekly. Rollout areas and boundaries are subject to change as
construction planning is finalised.

NEXT STEPS

--------------------------------------------------------------------------------

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone
and internet provider.

Choose a provider in your area

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Planned technology

*

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

View more address information

--------------------------------------------------------------------------------

*
This date and technology is based on nbn’s current deployment plans and is
subject to change. Network rollout information is accurate as at 12/12/2024 and
is updated weekly. Rollout areas and boundaries are subject to change as
construction planning is finalised.

NEXT STEPS

--------------------------------------------------------------------------------

Activate your nbn connection

The next step is to contact a phone or internet provider and order an
nbn powered plan.

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Technology used in your connection

has been used in your connection to the nbn network.

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

View more address information

--------------------------------------------------------------------------------

LEARN MORE

--------------------------------------------------------------------------------

This location is connected to the nbn® network

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Technology used in your connection

has been used in your connection to the nbn network.

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

View more address information

--------------------------------------------------------------------------------

Close

MAKE NBN PART OF YOUR PLAN

Add value to your property development

Find out more


DO GREAT THINGS FAST

Get ready for our accelerated range of higher speed tiers.

Discover more


UPGRADE TO NBN'S FULL FIBRE

Our fastest, most reliable home connection

Check eligibility


THE BUSINESS NBN DIFFERENCE

Our suite of business nbn products and services are made for more*

Learn more


MAKE NBN PART OF YOUR PLAN

Add value to your property development

Find out more


DO GREAT THINGS FAST

Get ready for our accelerated range of higher speed tiers.

Discover more


UPGRADE TO NBN'S FULL FIBRE

Our fastest, most reliable home connection

Check eligibility


THE BUSINESS NBN DIFFERENCE

Our suite of business nbn products and services are made for more*

Learn more


MAKE NBN PART OF YOUR PLAN

Add value to your property development

Find out more

 * 
   SPEED NEWS
 * 
   UPGRADE TO FULL FIBRE
 * 
   SUPERCHARGE YOUR BUSINESS
 * 
   NEW DEVELOPMENTS


 1. 
    SPEED NEWS
 2. 
    UPGRADE TO FULL FIBRE
 3. 
    SUPERCHARGE YOUR BUSINESS
 4. 
    NEW DEVELOPMENTS






GET STARTED

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Can't find your address below? Try repositioning the location pin on the map in
'EARTH' view.

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BROWSE
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please select
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 * from media or government
 * a job seeker
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 * a property developer

looking
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WE ARE AUSTRALIA'S NETWORK.

--------------------------------------------------------------------------------

The nation’s digital backbone. We’re powering Australia’s digital future,
transforming the way we live, work and play. Constantly evolving to enable
Australians to thrive in a digital world.

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

DO MORE WITH FASTER NBN SPEEDS

Turbocharge your online life with near gigabit download speed options^ –
unleashing a richer experience all round, whether you’re streaming, gaming or
working from home.    


Learn more


THE NBN® NETWORK IS EVOLVING

With more fibre across our network, more Australians than ever before are
getting the chance to access our fastest, most reliable home connection.

Learn more


AUSTRALIA RELIES ON US

We’re supporting the nation – with 20 million people, from the city to the bush,
using the nbn network every day to support their way of life.

Learn more


--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

^Your experience, including the speeds actually achieved over the nbn network,
depends on the nbn access technology and configuration over which services are
delivered to your premises, whether you are using the internet during the busy
period, and some factors outside of nbn’s control (like your equipment quality,
software, chosen broadband plan or how your provider designs its network). For
nbn Fixed Wireless, speeds may also be impacted by the number of concurrent
users on the nbn Fixed Wireless network, including during busy periods. For nbn
Satellite, end customers may also experience latency. 

*business nbn is not available on the nbn Fixed Wireless network. Not all
providers offer plans based on the full range of wholesale business nbn
products, product features and services. Availability of wholesale business nbn
products, product features and services depends on an end customer’s access
technology and area. Ask your preferred provider if they offer plans based on
these wholesale business nbn products, product features and services in your
area.



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diversity of First Nations people and their ongoing cultures and connections to
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