Submitted URL: https://support.hiloi.com/
Effective URL: https://support.hiloi.com/de/support/home
Submission: On July 25 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 13 IPs in 2 countries across 8 domains to perform 28 HTTP transactions. The main IP is 50.19.147.112, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.hiloi.com.
TLS certificate: Issued by R11 on July 25th 2024. Valid for: 3 months.
This is the only time support.hiloi.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 14 50.19.147.112 14618 (AMAZON-AES)
1 2606:4700:440... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
3 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 52.216.210.152 16509 (AMAZON-02)
2 34.192.153.236 14618 (AMAZON-AES)
2 54.172.247.4 14618 (AMAZON-AES)
1 18.66.122.32 16509 (AMAZON-02)
1 13.35.58.53 16509 (AMAZON-02)
1 13.35.58.109 16509 (AMAZON-02)
1 18.245.60.122 16509 (AMAZON-02)
28 13
Apex Domain
Subdomains
Transfer
17 hiloi.com
support.hiloi.com
hiloi.com
2 MB
5 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 22502
muama.webpush.freshchat.com
24 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 79650
cdn.freshdev.io — Cisco Umbrella Rank: 106732
25 KB
1 amazonaws.com
s3.amazonaws.com
4 KB
1 derila.com
derila.com
4 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 336
11 KB
1 fontawesome.com
kit.fontawesome.com — Cisco Umbrella Rank: 3618
28 8
Domain Requested by
14 support.hiloi.com 2 redirects support.hiloi.com
4 wchat.freshchat.com support.hiloi.com
wchat.freshchat.com
3 hiloi.com support.hiloi.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
1 muama.webpush.freshchat.com wchat.freshchat.com
1 static.freshdev.io support.hiloi.com
1 s3.amazonaws.com support.hiloi.com
1 derila.com support.hiloi.com
1 fonts.googleapis.com support.hiloi.com
1 cdnjs.cloudflare.com support.hiloi.com
1 kit.fontawesome.com support.hiloi.com
28 11

This site contains links to these domains. Also see Links.

Domain
hiloi.com
ekomlita.everflowclient.io
Subject Issuer Validity Valid
support.hiloi.com
R11
2024-07-25 -
2024-10-23
3 months crt.sh
*.fontawesome.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-12-04 -
2025-01-03
a year crt.sh
cdnjs.cloudflare.com
E1
2024-06-02 -
2024-08-31
3 months crt.sh
upload.video.google.com
WR2
2024-07-01 -
2024-09-23
3 months crt.sh
hiloi.com
WE1
2024-06-24 -
2024-09-22
3 months crt.sh
derila.com
WE1
2024-06-07 -
2024-09-05
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2024-01-22 -
2025-02-18
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M03
2024-07-14 -
2025-08-12
a year crt.sh
*.wchat.webpush.myfreshworks.com
Amazon RSA 2048 M02
2024-06-04 -
2025-07-03
a year crt.sh

This page contains 5 frames:

Primary Page: https://support.hiloi.com/de/support/home
Frame ID: FD9C139FF67A9E1460643A93A1164785
Requests: 24 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=8f45d611-cca6-497c-b3db-a29cc93d7273&origin=https://support.hiloi.com
Frame ID: 5B18692A0CF9C2292DD1DE9816506688
Requests: 1 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 8F9339EA7380DE568A4BF9BE36C00ADE
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=8f45d611-cca6-497c-b3db-a29cc93d7273&referrer=aHR0cHM6Ly9zdXBwb3J0LmhpbG9pLmNvbQ==&eagerLoad=true
Frame ID: 4D6659A9398C987859AC210D039544F6
Requests: 1 HTTP requests in this frame

Frame: https://muama.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmhpbG9pLmNvbQ==
Frame ID: EF56EB98280131200E568C7713238336
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Hiloi

Page URL History Show full URLs

  1. https://support.hiloi.com/ HTTP 302
    https://support.hiloi.com/support/home HTTP 302
    https://support.hiloi.com/de/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • kit\.fontawesome\.com/([0-9a-z]+).js

Page Statistics

28
Requests

100 %
HTTPS

38 %
IPv6

8
Domains

11
Subdomains

13
IPs

2
Countries

1657 kB
Transfer

2818 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.hiloi.com/ HTTP 302
    https://support.hiloi.com/support/home HTTP 302
    https://support.hiloi.com/de/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

28 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.hiloi.com/de/support/
Redirect Chain
  • https://support.hiloi.com/
  • https://support.hiloi.com/support/home
  • https://support.hiloi.com/de/support/home
52 KB
17 KB
Document
General
Full URL
https://support.hiloi.com/de/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.19.147.112 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-19-147-112.compute-1.amazonaws.com
Software
fwe /
Resource Hash
2031d4dd35f29a544c9a93423aef82904c2726d26263652fa3f1c1bb0c264646
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 25 Jul 2024 10:57:46 GMT
etag
W/"81fe4b0f69bde3733a4d28389d957447"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
53
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
250724105846
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
fcc9ef1a-9557-4b9d-bdfe-fd73589043b2
x-trace-id
00-f4274682e979594f044f7b5335d9b8d7-0cfb169d537c6e66-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 25 Jul 2024 10:57:46 GMT
location
https://support.hiloi.com/de/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
53
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
250724105846
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
63ca1ec8-a925-92dd-895d-f078071ab820
x-trace-id
00-7d73d6f84852fd8f0347a520926180aa-b4506e7fc5111e86-01
x-xss-protection
1; mode=block
cda51dbc4c.js
kit.fontawesome.com/
0
0
Script
General
Full URL
https://kit.fontawesome.com/cda51dbc4c.js
Requested by
Host: support.hiloi.com
URL: https://support.hiloi.com/de/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::ac40:93bc , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash

Request headers

Referer
https://support.hiloi.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 25 Jul 2024 10:57:46 GMT
cf-cache-status
MISS
server
cloudflare
access-control-max-age
3000
access-control-allow-methods
GET, OPTIONS
access-control-allow-origin
*
cache-control
max-age=0, private, must-revalidate
vary
Accept-Encoding
cf-ray
8a8ba1895d3d2c6d-FRA
access-control-allow-headers
accept, accept-langauge, content-language, content-type, fa-kit-token
content-length
9
x-request-id
F-VviPTLJlhtF2kpoRZh
all.min.css
cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.3/css/
58 KB
11 KB
Stylesheet
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.3/css/all.min.css
Requested by
Host: support.hiloi.com
URL: https://support.hiloi.com/de/support/home
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2606:4700::6811:180e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d87ddf917b7a1449ab45e2b8e3c98354629bdd65b6659c37e6023bbea1ce1386
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://support.hiloi.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 25 Jul 2024 10:57:46 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=15780000
age
60382
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
10482
last-modified
Sat, 06 Jan 2024 21:52:53 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"6599bda5-28f2"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=40pYtHzAKKGaLIVwBhpxmKi%2BUaru%2FQnpDnqnglvAjJCtau0sYHAsJ41lCNlvxjxq7G4NMfGYH6OcnmRH%2FjaKOWWrPOqOnIWvziNLiIrvBGmzqGlD5ryV3PHIL4lPTL7KyC3ftI32YTE7%2BChVqIGi147a"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=30672000
accept-ranges
bytes
timing-allow-origin
*
cf-ray
8a8ba1894b75696a-FRA
expires
Tue, 15 Jul 2025 10:57:46 GMT
theme.css
support.hiloi.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://support.hiloi.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.hiloi.com
URL: https://support.hiloi.com/de/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.19.147.112 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-19-147-112.compute-1.amazonaws.com
Software
fwe /
Resource Hash
bf405e3190b73372ea12ef9bdf7645cdd4fe7ba2144ce540ab52532736b29461
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Response headers

date
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Response headers

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Software
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Resource Hash

Request headers

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Response headers

content-encoding
gzip
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text/html
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Miss from cloudfront

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| fcWidget object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
support.hiloi.com/ Name: _x_w
Value: 33_2
.freshdev.io/ Name: _hp2_id.143135558
Value: %7B%22userId%22%3A%223981695331358597%22%2C%22pageviewId%22%3A%223230724263018227%22%2C%22sessionId%22%3A%225249017506915971%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.143135558
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.hiloi.com%2F%22%2C%22ts%22%3A1721905068102%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

1 Console Messages

Source Level URL
Text
network error URL: https://kit.fontawesome.com/cda51dbc4c.js
Message:
Failed to load resource: the server responded with a status of 403 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdnjs.cloudflare.com
derila.com
fonts.googleapis.com
hiloi.com
kit.fontawesome.com
muama.webpush.freshchat.com
s3.amazonaws.com
static.freshdev.io
support.hiloi.com
wchat.freshchat.com
13.35.58.109
13.35.58.53
18.245.60.122
18.66.122.32
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2606:4700::6811:180e
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