support.lastpass.com Open in urlscan Pro
52.222.236.113  Public Scan

Submitted URL: https://track.goto.com/Njc3LVhOVS0yMDMAAAGGL6AeUJmeFLt2GffAtD6UNMNuttHKDP8S7gT-6HuIeX-jEobvoyCoCFzih5f6vf65I1MQK0g=
Effective URL: https://support.lastpass.com/home?mkt_tok=Njc3LVhOVS0yMDMAAAGGL6AeUNeLpqSH61LWPhMwUpGIv-_R9crbR-kivPfEJBPaS02xrPFYKfghS_L1evg...
Submission: On August 12 via api from FR — Scanned from FR

Form analysis 3 forms found in the DOM

POST

<form data-wa-formname="web2call-form" class="customerInfoForm" method="post" action="" data-url="/ajax/careCreateTicket.jsp" data-useget="">
  <ul class="text-left">
    <li>
      <img src="" class="webform-auth webform-avatar" alt="product image">
      <span class="webform-auth webform-name-value"></span>
      <span class="webform-auth webform-email-value"></span>
      <span class="webform-auth webform-alt-email-text"><a data-wa-link="" href="#" class="webform-alt-email">USE A DIFFERENT EMAIL</a></span>
      <input type="text" name="emailAddress" placeholder="Your email address" class="handleErr emailAddress webform-email webform-nonAuth" autocomplete="off">
      <span class="form-helper-text error webform-email-error webform-nonAuth hide">Please enter a valid email address.</span>
    </li>
    <li>
      <select class="reasonType optional" name="reasonType" required="">
        <option value="">Reason for call</option>
        <option value="Support">Support</option>
        <option value="Billing">Billing</option>
        <option value="Sales">Sales</option>
      </select>
    </li>
    <li>
      <textarea type="textarea" name="question" placeholder="Issue details" class="handleErr question optional"></textarea>
    </li>
  </ul>
  <div class="col-xs-12 careBoldAiW2c2c_form__buttons">
    <input type="submit" value="Get Phone Number" class="button submit submitTicket">
    <div class="skipButton webform-nonAuth">Skip this step</div>
  </div>
</form>

Name: countryFormPOST #

<form name="countryForm" data-wa-formname="phoneselector-form" id="country-form" class="country-form col-xs-12" action="#" autocomplete="off" method="POST" data-phoneurl="/ajax/careFindPhone.jsp" data-useget=""
  data-countryurl="/ajax/careFindPhone.jsp?country=true">
  <input class="dropdown" name="countryInput" type="text" placeholder="Enter country name or scroll through the list below">
  <i class="togo-icon togo-icon-closes close-form"></i>
  <p class="call_error error">Please Enter Valid Country Name</p>
  <select name="countrySelect" size="9" class="dropdownItemContainer"></select>
</form>

<form class="care-webform__fieldset">
  <div class="care-webform__row">
    <h2>Open Ticket</h2>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Name<span class="care-webform__required"> *</span></label>
    <div class="care-webform__input__required">
      <input class="care-webform__input userName" data-sfdckey="name" type="text" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Email<span class="care-webform__required"> *</span></label>
    <div class="care-webform__input__required">
      <input class="care-webform__input userEmail" data-sfdckey="emailAddress" type="text" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Phone<span class="care-webform__optional"> (optional)</span></label>
    <div class="care-webform__input__optional">
      <input class="care-webform__input" data-sfdckey="phone" type="text" maxlength="40">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific central pro rescue rescueassist rescuelens">
    <label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="subject">
        <option value="Please select">Please select</option>
        <option value="Support">Support</option>
        <option value="Billing">Billing</option>
        <option value="Sales">Sales</option>
        <option value="Account">Account</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific lastpass">
    <label class="care-webform__label focused">Product Tier <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="productTier">
        <option value="Please select">Please select</option>
        <option value="Free">Free</option>
        <option value="Premium">Premium</option>
        <option value="Families">Families</option>
        <option value="Teams">Teams</option>
        <option value="MFA">MFA</option>
        <option value="Enterprise">Enterprise</option>
        <option value="Identity">Identity</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific lastpass">
    <label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="subject">
        <option value="Please select">Please select</option>
        <option value="Login or Master Password ">Login or Master Password </option>
        <option value="Technical Support">Technical Support</option>
        <option value="Account and Billing ">Account and Billing </option>
        <option value="Sales">Sales</option>
        <option value="Getting Started ">Getting Started </option>
        <option value="Other Topic">Other Topic</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper">
    <label class="care-webform__label">Grasshopper Phone Number <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper-connect">
    <label class="care-webform__label">Grasshopper Connect Phone Number <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper grasshopper-connect">
    <label class="care-webform__label">Master Pin <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper grasshopper-connect">
    <label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="subject">
        <option value="Please select">Please select</option>
        <option value="Billing Question">Billing Question</option>
        <option value="Cancel Account">Cancel Account</option>
        <option value="Grasshopper Account">Grasshopper Account</option>
        <option value="Signing Up">Signing Up</option>
        <option value="Voice Studio">Voice Studio</option>
        <option value="Other Topic">Other Topic</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Your Location<span class="care-webform__optional"> (optional)</span></label>
    <div class="care-webform__input__optional">
      <input class="care-webform__input userLocation" data-sfdckey="question" type="text" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Issue Details<span class="care-webform__required"> *</span></label>
    <div class="care-webform__input__required">
      <textarea class="care-webform__input" data-sfdckey="question" maxlength="32000"></textarea>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__buttons">
    <button class="care-webform__button cancel" type="button">Cancel</button>
    <button class="care-webform__button submitTicket" type="submit">Send</button>
    <div class="care-webform__error"></div>
  </div>
</form>

Text Content

Support
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LogMeIn support sites no longer support Microsoft's Internet Explorer (IE)
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      LASTPASS 101: BROWSER EXTENSION  (01:40)
      
      Here is a quick look at the new 2020 LastPass browser extension updates.
      
      LASTPASS | INSTALL BROWSER EXTENSION AND LOGIN  (01:36)
      
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      https://blog.lastpass.com/2018/09/get-in-app-autofill-with-lastpass-ios-12.html/
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      HOW TO ENABLE YUBIKEY ON LASTPASS FOR IOS  (01:24)
      
      You can now secure your LastPass vault on iOS with YubiKey—here's how to
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      information at
      https://support.logmeininc.com/lastpass/help/yubikey-multifactor-authentication-lp030020
      https://www.lastpass.com/ Follow for all things LastPass: Twitter -
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      LASTPASS 101: PASSWORD SHARING  (00:42)
      
      We often need to share passwords, whether it's giving a partner secure
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      shared work tool. LastPass makes it easy to share credentials and manage
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      Learn the simple steps to using multi-factor authentication with
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      What if you could log in just once to unlock access to all the apps and
      tools you use at work? Single sign-on enables employees to access multiple
      apps with only one password to work more efficiently and securely. See how
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      LastPass Identity. Learn more: https://www.lastpass.com/products/identity
      
      LASTPASS 101: LASTPASS MFA USER EXPERIENCE  (01:00)
      
      Multi-factor authentication adds an additional layer of security, but more
      security doesn’t have to mean more hassle. With LastPass MFA,
      authenticating to the apps and tools you use every day is simple and
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 * ADMIN TOOLS
   
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      LASTPASS ENTERPRISE: USER DEMO  (14:53)
      
      An overview of how LastPass helps end users store, organize, and create
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      LASTPASS 101: THE LASTPASS ENTERPRISE ADMIN DASHBOARD  (00:44)
      
      LastPass Enterprise offers comprehensive password management for
      businesses of all sizes. The admin dashboard is your hub for deploying,
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      and flexibility you require to solve the password problem for IT admins
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      LASTPASS 101: THE LASTPASS TEAMS ADMIN DASHBOARD  (00:39)
      
      LastPass Teams offers convenient, safe password management for small
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      LASTPASS - SECURITY DASHBOARD  (01:41)
      
      Learn all about the LastPass Security Dashboard including Dark Web
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      LASTPASS - NEW AND IMPROVED EXPERIENCE  (02:14)
      
      Learn about the new and improved LastPass experience from LogMeIn.
      
      LASTPASS 101: ADD A PASSWORD MANAGEMENT POLICY  (01:17)
      
      When it comes to improving password security, control at the user, group,
      and organizational level is critical. LastPass Identity offers 100+
      customizable security policies to enforce best practices and control
      password behavior across the organization. Explore how to customize
      password management policies in the Admin Console. Learn more:
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      LASTPASS 101: ADD AN ACCESS POLICY: TIME RANGE  (01:07)
      
      LastPass Identity allows you to set time-based policies to define the
      timeframes in which employees can access their work. Learn how to add a
      time-range policy to an application to ensure only the right employees are
      logging in at the right time. Learn more:
      https://www.lastpass.com/products/identity
      
      LASTPASS 101: ADD A CONTEXTUAL POLICY: GEOFENCING  (00:56)
      
      Geofencing limits access to users by geographic location. With LastPass
      Identity, IT can define Green Zones which are geographic areas where
      employees have access, or Red Zones which are locations where employees do
      not have access. Discover how to configure a geofencing policy to ensure
      only the right employees are logging in. Learn more:
      https://www.lastpass.com/products/identity
      
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    * Manage Shared Folders
    * Business Management
      
      
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      LASTPASS | PINGONE FEDERATED SETUP  (09:26)
      
      Learn the simple steps to set up PingOne to work with LastPass.
      
      LASTPASS | GOOGLE WORKSPACE  (08:27)
      
      Learn the simple steps on how to set up federated login with Google
      Workspace.
      
      LASTPASS | OKTA FEDERATED LOGIN  (09:42)
      
      Learn the simple steps to set up Okta Federated login with LastPass.
      
      LASTPASS | AZURE AD FEDERATED LOGIN  (06:39)
      
      Learnt the simple steps to setting up Azure AD Federated login.
      
      LASTPASS ENTERPRISE: ACTIVE DIRECTORY CLIENT DEMO  (08:35)
      
      When deploying LastPass Enterprise to your organization, you can leverage
      your existing Active Directory environment to automate provisioning and
      group management. Here we walk through available options in syncing your
      AD with LastPass and address common questions about using the client. Get
      more information at
      https://support.logmeininc.com/lastpass/lastpass-enterprise
      
      Browse all videos
    * Business Integrations
      
      
      VIDEOS
      
      LASTPASS - OKTA SCIM INTEGRATION  (05:28)
      
      Learn the simple steps to integrate LastPass users and groups with Okta
      SCIM integration
      
      LASTPASS - AZURE SCIM INTEGRATION  (09:04)
      
      Learn the simple steps to integrate your LastPass users and groups with
      Azure SCIM integration.
      
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    * Business Features for Admins
      
      
      VIDEOS
      
      LASTPASS 101 | ENABLING LASTPASS MFA  (01:18)
      
      Multi-factor authentication adds an additional layer of security to
      employee logins. LastPass MFA offers flexible biometric options coupled
      with contextual policies, such as location or time, to increase security
      without increasing complexity. Learn how to enable LastPass MFA for an
      additional layer of security across every login. Learn more:
      https://www.lastpass.com/products/business
      
      LASTPASS 101: CONFIGURING SINGLE SIGN-ON  (01:19)
      
      Single sign-on enables employees to securely gain access to their work
      with just one password, while IT maintains complete visibility control.
      Learn how to assign a single sign-on web application to a user in the
      LastPass Admin Console from a catalog of over 1,200 available
      applications. Learn more: https://www.lastpass.com/products/identity
      
      Browse all videos
    * Universal Proxy
   
   
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   GUIDES & RESOURCES
   
   LastPass Admin Toolkit SSO App Catalog LastPass Admin Toolkit – SSO LastPass
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 * RESOURCES
   
   --------------------------------------------------------------------------------
   
   What's New Customer Community Free New User Training LastPass Blog Videos
   View all articles

 * 
 * Set Up Your Account
   
   
   VIDEOS
   
   LASTPASS 101: BROWSER EXTENSION  (01:40)
   
   Here is a quick look at the new 2020 LastPass browser extension updates.
   
   LASTPASS | INSTALL BROWSER EXTENSION AND LOGIN  (01:36)
   
   How to install the LastPass browser extension and login.
   
   LASTPASS USER TRAINING FOR INTERNET EXPLORER  (03:59)
   
   As a LastPass user, learn how to utilize LastPass with the Internet Explorer
   browser. Get more information at:
   https://support.logmeininc.com/lastpass/lastpass-enterprise
   
   Browse all videos
 * Installation
 * Mobile Apps
   
   
   VIDEOS
   
   LASTPASS | HOW TO ENABLE PASSWORD AUTOFILL ON IOS 12  (00:40)
   
   A visual tutorial on how to enable the Password AutoFill feature on the
   upcoming iOS 12.
   https://blog.lastpass.com/2018/09/get-in-app-autofill-with-lastpass-ios-12.html/
   https://www.lastpass.com/ Follow for all things LastPass: Twitter -
   https://twitter.com/LastPass Facebook - https://www.facebook.com/LastPass/
   Instagram - https://www.instagram.com/lastpassofficial LinkedIn -
   https://www.linkedin.com/company/lastpass Google Plus -
   https://plus.google.com/+LastPass
   
   Browse all videos
 * Settings & Preferences
 * Account Recovery
   
   
   VIDEOS
   
   LASTPASS | MASTER PASSWORD RECOVERY - SMS  (02:41)
   
   Learn how you can recover your LastPass master password using an SMS message.
   
   LASTPASS - MASTER PASSWORD RECOVERY - FINGERPRINT  (00:37)
   
   Learn how to reset your LastPass, Master password using the fingerprint
   option.
   
   LASTPASS - MASTER PASSWORD RECOVERY - FACE ID  (00:34)
   
   Learn how to reset your LastPass, Master password using the Face ID option.
   
   Browse all videos
 * Account & Billing
 * Account FAQs


ARTICLES

View More



GUIDES & RESOURCES

Getting Started Guide for Users Free LastPass Training Overview of Features &
Benefits W-9 Form

 * 
 * Password Management
   
   
   VIDEOS
   
   LASTPASS GENERATING A PASSWORD  (00:47)
   
   Generating a Password.
   
   LASTPASS 101 ADDING AND FILLING SITES  (00:49)
   
   Adding and Filling Sites.
   
   LASTPASS 101: FILLING FORMS  (01:26)
   
   Here is how to use the form fill feature on the new LastPass vault 2020
   update.
   
   Browse all videos
 * Vault Management
   
   
   VIDEOS
   
   LASTPASS - MEET YOUR LASTPASS VAULT  (00:50)
   
   Meet Your LastPass Vault.
   
   Browse all videos
 * Account Security
 * Multifactor Authentication
   
   
   VIDEOS
   
   HOW TO ENABLE YUBIKEY ON LASTPASS FOR IOS  (01:24)
   
   You can now secure your LastPass vault on iOS with YubiKey—here's how to
   enable it. Learn more: https://www.lastpass.com/yubico Get more information
   at
   https://support.logmeininc.com/lastpass/help/yubikey-multifactor-authentication-lp030020
   https://www.lastpass.com/ Follow for all things LastPass: Twitter -
   https://twitter.com/LastPass Facebook - https://www.facebook.com/LastPass/
   Instagram - https://www.instagram.com/lastpassofficial Google Plus -
   https://plus.google.com/+LastPass
   
   Browse all videos
 * Sharing & Shared Folders
   
   
   VIDEOS
   
   LASTPASS 101: PASSWORD SHARING  (00:42)
   
   We often need to share passwords, whether it's giving a partner secure access
   to a joint banking account or giving a colleague a login for a shared work
   tool. LastPass makes it easy to share credentials and manage permissions with
   the Sharing Center. Learn more: https://www.lastpass.com/products/identity
   
   Browse all videos
 * Troubleshooting FAQs
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   LASTPASS | WORKSTATION MFA FOR WINDOWS  (03:22)
   
   Learn the simple steps to using multi-factor authentication with workstations
   and LastPass.
   
   LASTPASS 101: SINGLE SIGN-ON USER EXPERIENCE  (01:08)
   
   What if you could log in just once to unlock access to all the apps and tools
   you use at work? Single sign-on enables employees to access multiple apps
   with only one password to work more efficiently and securely. See how easy it
   is to log into work applications using single sign-on with LastPass Identity.
   Learn more: https://www.lastpass.com/products/identity
   
   LASTPASS 101: LASTPASS MFA USER EXPERIENCE  (01:00)
   
   Multi-factor authentication adds an additional layer of security, but more
   security doesn’t have to mean more hassle. With LastPass MFA, authenticating
   to the apps and tools you use every day is simple and seamless. See how
   LastPass MFA uses biometrics, such as fingerprint or face, to authenticate
   employees into their work resources. Learn more:
   https://www.lastpass.com/products/identity
   
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Cases Portal SSO App Catalog LastPass Technical Whitepaper

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   LASTPASS ENTERPRISE: USER DEMO  (14:53)
   
   An overview of how LastPass helps end users store, organize, and create
   passwords. We walk through how users will save credentials and log in to
   their accounts with LastPass, as well as how to navigate the features and
   options available in the LastPass vault.
   
   LASTPASS 101: THE LASTPASS ENTERPRISE ADMIN DASHBOARD  (00:44)
   
   LastPass Enterprise offers comprehensive password management for businesses
   of all sizes. The admin dashboard is your hub for deploying, managing, and
   securing LastPass within your organization. With advanced features and
   integrations, LastPass Enterprise offers the customization and flexibility
   you require to solve the password problem for IT admins and end users alike.
   Download LastPass today at https://www.lastpass.com. And learn more at
   https://support.logmeininc.com/lastpass/help/access-the-admin-console-lp010019
   
   LASTPASS 101: THE LASTPASS TEAMS ADMIN DASHBOARD  (00:39)
   
   LastPass Teams offers convenient, safe password management for small
   businesses and teams. The admin dashboard is your hub for deploying,
   managing, and securing LastPass within your organization. As an
   out-of-the-box team password manager, LastPass Teams is powerful enough for
   IT admins but built for the rest of us. Download LastPass today at
   https://www.lastpass.com. And learn more at
   https://support.logmeininc.com/lastpass/help/access-the-admin-console-lp010019
   
   Browse all videos
 * User Management
 * Account Settings & Reporting
   
   
   VIDEOS
   
   LASTPASS - SECURITY DASHBOARD  (01:41)
   
   Learn all about the LastPass Security Dashboard including Dark Web
   Monitoring.
   
   LASTPASS - NEW AND IMPROVED EXPERIENCE  (02:14)
   
   Learn about the new and improved LastPass experience from LogMeIn.
   
   LASTPASS 101: ADD A PASSWORD MANAGEMENT POLICY  (01:17)
   
   When it comes to improving password security, control at the user, group, and
   organizational level is critical. LastPass Identity offers 100+ customizable
   security policies to enforce best practices and control password behavior
   across the organization. Explore how to customize password management
   policies in the Admin Console. Learn more:
   https://www.lastpass.com/products/identity
   
   LASTPASS 101: ADD AN ACCESS POLICY: TIME RANGE  (01:07)
   
   LastPass Identity allows you to set time-based policies to define the
   timeframes in which employees can access their work. Learn how to add a
   time-range policy to an application to ensure only the right employees are
   logging in at the right time. Learn more:
   https://www.lastpass.com/products/identity
   
   LASTPASS 101: ADD A CONTEXTUAL POLICY: GEOFENCING  (00:56)
   
   Geofencing limits access to users by geographic location. With LastPass
   Identity, IT can define Green Zones which are geographic areas where
   employees have access, or Red Zones which are locations where employees do
   not have access. Discover how to configure a geofencing policy to ensure only
   the right employees are logging in. Learn more:
   https://www.lastpass.com/products/identity
   
   Browse all videos
 * Manage Shared Folders
 * Business Management
   
   
   VIDEOS
   
   LASTPASS | PINGONE FEDERATED SETUP  (09:26)
   
   Learn the simple steps to set up PingOne to work with LastPass.
   
   LASTPASS | GOOGLE WORKSPACE  (08:27)
   
   Learn the simple steps on how to set up federated login with Google
   Workspace.
   
   LASTPASS | OKTA FEDERATED LOGIN  (09:42)
   
   Learn the simple steps to set up Okta Federated login with LastPass.
   
   LASTPASS | AZURE AD FEDERATED LOGIN  (06:39)
   
   Learnt the simple steps to setting up Azure AD Federated login.
   
   LASTPASS ENTERPRISE: ACTIVE DIRECTORY CLIENT DEMO  (08:35)
   
   When deploying LastPass Enterprise to your organization, you can leverage
   your existing Active Directory environment to automate provisioning and group
   management. Here we walk through available options in syncing your AD with
   LastPass and address common questions about using the client. Get more
   information at https://support.logmeininc.com/lastpass/lastpass-enterprise
   
   Browse all videos
 * Business Integrations
   
   
   VIDEOS
   
   LASTPASS - OKTA SCIM INTEGRATION  (05:28)
   
   Learn the simple steps to integrate LastPass users and groups with Okta SCIM
   integration
   
   LASTPASS - AZURE SCIM INTEGRATION  (09:04)
   
   Learn the simple steps to integrate your LastPass users and groups with Azure
   SCIM integration.
   
   Browse all videos
 * Business Features for Admins
   
   
   VIDEOS
   
   LASTPASS 101 | ENABLING LASTPASS MFA  (01:18)
   
   Multi-factor authentication adds an additional layer of security to employee
   logins. LastPass MFA offers flexible biometric options coupled with
   contextual policies, such as location or time, to increase security without
   increasing complexity. Learn how to enable LastPass MFA for an additional
   layer of security across every login. Learn more:
   https://www.lastpass.com/products/business
   
   LASTPASS 101: CONFIGURING SINGLE SIGN-ON  (01:19)
   
   Single sign-on enables employees to securely gain access to their work with
   just one password, while IT maintains complete visibility control. Learn how
   to assign a single sign-on web application to a user in the LastPass Admin
   Console from a catalog of over 1,200 available applications. Learn more:
   https://www.lastpass.com/products/identity
   
   Browse all videos
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