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Jump to main content * * Library * * English (US) * Deutsch * English (US) * Español * Français * Português Brasileiro * 日本語 * 普通话 * GA George Aerts * Assignments * Compliance * Activity * My Live Courses * Digital Badges * Playlists * Skills * Account Information * Help Log Out * Home * > ... EXPERT INSIGHTS ON EMOTIONAL INTELLIGENCE COURSE TEST Course Started How to Complete Course Contents COURSE CONTENT LISTING Jump to media playerJump to course actions * Currently Playing What is EQ?... 2m 26s2minutes 26seconds * Not Started The Five Attributes of Emotional Intelligence... 2m 49s2minutes 49seconds * Not Started Emotional Intelligence Can Be Learned... 4m 37s4minutes 37seconds * Not Started Lean Into Your Discomfort... 1m 31s1minutes 31seconds * Not Started How to Improve Your EQ... 2m 17s2minutes 17seconds * Not Started Comfort Zone Is the Enemy of EQ... 2m 59s2minutes 59seconds * Not Started Understanding Emotional Intelligence... 2m 19s2minutes 19seconds * Not Started Everything You Do Has a Wake... 2m 59s2minutes 59seconds * Not Started How Self Aware Are You?... 1m 23s1minutes 23seconds * Not Started Emotional Intelligence... 2m 25s2minutes 25seconds * Not Started What Separates High EQ Leaders... 1m 43s1minutes 43seconds * Not Started Leaders Energize with Emotional Intelligence... 2m 58s2minutes 58seconds * Not Started Characteristics of High EQ Leaders... 1m 55s1minutes 55seconds * Not Started EQ and Income... 1m 32s1minutes 32seconds * Not Started How to Regain Control When Under Attack... 3m 1s3minutes 1seconds * Not Started Leading With Emotional Courage... 3m 58s3minutes 58seconds * Not Started Develop Emotional Intelligence... 3m 1s3minutes 1seconds * Not Started How to Instantly Calm From Anger... 2m 21s2minutes 21seconds * Not Started How to Stay Calm... 3m 30s3minutes 30seconds * Not Started Overcome Emotional Feelings... 2m 12s2minutes 12seconds * Not Started Creating a Positive Emotional Footprint to Maximize Your Impact... 3m 42s3minutes 42seconds * Not Started Emotional Intelligence... 1m 46s1minutes 46seconds * Not Started Knowing Your Authentic Self... 2m 41s2minutes 41seconds * Not Started Difference Between Good Leaders and Great Leaders: Empathy... 3m 1s3minutes 1seconds * Not Started Authenticity: The Two Masks that Inhibit Leadership Effectiveness... 2m 22s2minutes 22seconds * Not Started Leadership & Empathy... 1m 27s1minutes 27seconds * Not Started Top Performers Have High EQ Scores... 2m 8s2minutes 8seconds * Not Started The Highest and Lowest EQ Scores by Job Title... 2m 25s2minutes 25seconds * Not Started Relationship Management: Don't Win the Battle to Lose the War... 1m 53s1minutes 53seconds * Not Started Attitude of Gratitude... 3m 49s3minutes 49seconds * Not Started Taking the Leap: Seeing Yourself as Others See You... 2m 1s2minutes 1seconds * Not Started The Value of Mindfulness... 4m 31s4minutes 31seconds * Not Started Applying Soft Skills and Emotional Intelligence in the Workplace... 4m 6s4minutes 6seconds * Not Started Compassion in the Workplace... 6m 15s6minutes 15seconds * Not Started Compassion as a Competitive Edge... 2m 38s2minutes 38seconds * Not Started Moving Forward from Failure Without Self-Criticism... 4m 58s4minutes 58seconds * Not Started Emotional Agility: Taking Time to Restore Your Self-Worth... 4m 12s4minutes 12seconds * Not Started Where You Work Matters: Harnessing Emotional Energy... 4m 3s4minutes 3seconds * Not Started Leading with Emotional Intelligence... 2m 19s2minutes 19seconds * Not Started The Power in Pressure... 2m 24s2minutes 24seconds * Not Started The Antidote to Pressure... 2m 27s2minutes 27seconds * Not Started Reset Your Mindset and Project a Positive Emotional State of Being... 3m 9s3minutes 9seconds * Not Started Increase Your Odds of Succeeding by Being Radically Self-Aware... 2m 46s2minutes 46seconds * Not Started The Importance of Listening to Your Gut and Learning to Trust Your Instincts ... 3m 18s3minutes 18seconds Give Feedback 2788 likes 2788 2788 likes MEDIA PLAYER More Videos Press shift question mark to access a list of keyboard shortcuts Keyboard Shortcuts Play/PauseSPACE Increase Volume↑ Decrease Volume↓ Seek Forward→ Seek Backward← Captions On/Offc Fullscreen/Exit Fullscreenf Mute/Unmutem Seek %0-9 Next Up The Five Attributes of Emotional Intelligence 02:49 Settings OffEnglish Font Color White Font Opacity 100% Font Size 100% Font Family Arial Character Edge None Background Color Black Background Opacity 50% Window Color Black Window Opacity 0% Reset WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%25% 200%175%150%125%100%75%50% ArialCourierGeorgiaImpactLucida ConsoleTahomaTimes New RomanTrebuchet MSVerdana NoneRaisedDepressedUniformDrop Shadow WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% Live 00:00 02:26 02:26 CC AD More Videos Press shift question mark to access a list of keyboard shortcuts Keyboard Shortcuts Play/PauseSPACE Increase Volume↑ Decrease Volume↓ Seek Forward→ Seek Backward← Captions On/Offc Fullscreen/Exit Fullscreenf Mute/Unmutem Seek %0-9 Next Up The Five Attributes of Emotional Intelligence 02:49 Settings OffEnglish Font Color White Font Opacity 100% Font Size 100% Font Family Arial Character Edge None Background Color Black Background Opacity 50% Window Color Black Window Opacity 0% Reset WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%25% 200%175%150%125%100%75%50% ArialCourierGeorgiaImpactLucida ConsoleTahomaTimes New RomanTrebuchet MSVerdana NoneRaisedDepressedUniformDrop Shadow WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% Auto270p1080p720p450p270p180p Live 00:00 02:26 02:26 OVERVIEW, Q&A, RESOURCES * Overview * Q&A * Resources If you only have time to improve one aspect of yourself, focus on your emotional intelligence (EQ). Raising your EQ calls for a steep investment in self-reflection and self-awareness, but the payoff is an undeniable competitive advantage. DURATION 2h 6m 17s2hours 6minutes 17seconds PREREQUISITES None EXPERTISE LEVEL Everyone OBJECTIVES * Acquire insights on emotional intelligence and its importance at workplace. * Acquire insights on the five attributes of emotional intelligence. * Acquire insights on the importance of improving your emotional intelligence. * Acquire insights on overcoming your shortcomings to improve emotional intelligence. * Acquire insights on different ways to improve your emotional intelligence. * Acquire insights on raising your emotional intelligence by getting out of your comfort zone. * Acquire insights on how being mindful of your wake can help in achieving success. * Acquire insights on how leaders can increase their self-awareness. * Acquire insights on the importance of emotional intelligence in organizations. * Acquire insights on the advantage high EQ leaders have over others. * Acquire insights on how leaders can energize others using emotional intelligence. * Acquire insights on some qualities of leaders with high emotional intelligence. * Acquire insights on the correlation between emotional intelligence and income. * Acquire insights on emotional intelligence. * Acquire insights on the importance of emotional courage in leadership. * Acquire insights on how to balance your nervous system in order to stay calm throughout the day. * Acquire insights on regaining control and responding with emotional intelligence. * Acquire insights on practicing emotionally intelligent behaviors to develop your emotional intelligence. * Acquire insights using a "cooling breath technique" to calm from anger. * Acquire insights on overcoming strong emotional feelings during tense situations. * Acquire insights on creating a positive emotional footprint in the workplace. * Acquire insights on managing long-term relationships in the workplace. * Acquire insights on some important characteristics of emotional intelligence. * Acquire insights on becoming more self-aware and knowing your authentic self. * Acquire insights on the relationship between high performance and emotional intelligence in the workplace. * Acquire insights on the relationship between job titles and emotional intelligence in the workplace. * Acquire insights on the "masks" that can inhibit leadership effectiveness in organizations. * Acquire insights on the importance of empathy in making great leaders. * Acquire insights on the importance of empathy in leadership. * Acquire insights on the importance of having an attitude of gratitude. * Acquire insights on how soft skills can help withwork-life conflict and engagement issues that we’re experiencing in the workforce. * Acquire insights on that in order to gain perspective, you have need to be able to look at things through other people’s eyes. * Acquire insights on what mindfulness can mean for you as a manager. * Acquire insights on how not to be sidelined by self-criticism after a failure. * Acquire insights on how compassion in the workplace can be your organization's competitive edge. * Acquire insights on the importance of compassion in the workplace. * Acquire insights on understanding that by harnessing positive emotional engery, you can drive your career forward. * Acquire insights on developing emotional agility by learning how to manage your feelings. * Acquire insights on understanding that in order to develop high emotional intelligence, and to put yourself on the path to success, you must first put yourself on the path to self- and social-mastery. * Acquire insights on understanding that pressure is an essential input into any environment where high performance is expected. * Acquire insights on discovering the true antidote to pressure. * Acquire insights on resetting your mindset in order to project a positive emotional state of being. * Acquire insights on the importance of listening to your gut and learning to trust your instincts. * Acquire insights on increasing your odds of succeeding by being radically self-aware. INSTRUCTORS Leah Weiss • Lecturer at Stanford Graduate School of Business • Author of How We Work: Live Your Purpose, Reclaim Your Sanity, and Embrace the Daily Grind Travis Bradberry , Author Dr. Travis Bradberry is the award-winning co-author of the #1 best-selling book Emotional Intelligence 2.0 and the cofounder of TalentSmart—a consultancy that serves more than 75% of Fortune 500 companies and is the world’s leading provider of emotional intelligence tests and training. His best-selling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and Harvard Business Review. Dr. Bradberry is a world-renowned expert in emotional intelligence who speaks regularly in corporate and public settings. Example engagements include Intel, Coca-Cola, Microsoft, Fortune Brands, Boston Scientific, the Fortune Growth Summit, The Conference Board: Learning from Legends, the American Society for Training and Development, the Society for Human Resource Management, and Excellence in Government. Dain Dunston , Executive Coach Dain Dunston helps people live more rewarding leadership lives and build great cultures of innovation. For 30 years, he’s coached leaders on how to communicate with their people to build teams that are branded to the bone. Dain has worked with leaders in many of the world’s high-tech, health care, retail, automotive, and hospitality companies, helping them link purpose to performance, inspiring game-changing thought and building great brands. His work focuses around a simple question: what if we came to work as though it were a path to enlightenment? Along with his corporate work, Dain writes and speaks on businesses that are radically disrupting their industries with new ideas and cultures. He is the author of The Downside of Up: A Comic Novel of Outrageous Fortune, which offers a business fable as a leadership case study. And he’s the co-author of Nanovation, How A Little Car Can Teach The World To Think Big, with best-selling authors Drs. Kevin and Jackie Freiberg (Nuts! Southwest Airlines’ Crazy Recipe for Business and Personal Success). It’s a three-year case study of the wave of less-is-more innovation that is dramatically challenging innovators. Maggie Craddock , Author & Executive Coach Maggie Craddock is an executive coach with over 20 years of experience working with clients at all levels of the professional spectrum. Best known for her work with Fortune 500 CEOs and senior management teams, Maggie has coached people at all levels of the professional spectrum. She has been featured on CNBC, ABC News, National Public Radio and quoted in national publications including the Wall Street Journal, Forbes, the and the Chicago Tribune. Maggie is the author of Power Genes: Understanding Your Power Persona and How to Wield It at Work (Harvard Business Review Press, 2011) and The Authentic Career: Following the Path of Self-Discovery to Professional Fulfillment (New World Library, 2004). She has also written a wide range of nationally syndicated articles on relational agility in the workplace and her methodology has been discussed in publications ranging from the Harvard Business Review to Oprah Magazine. Dane Jensen , Executive Coach Dane Jensen is an expert on strategy and leadership, and a furious cross-pollinator between the podium and boardroom. As Third Factor’s CEO, he advises other CEOs and Senior Leaders in both sport and business. Dane’s extensive global experience includes work across 23 countries on 6 continents. He is an instructor in the Full-time MBA and Executive MBA programs at the Smith School of Business at Queen’s University, and has worked with Fortune 100 companies, in industries from financial services to industrial manufacturing, and with CEOs and front-line managers. Dane’s unique ability to simultaneously educate and excite has resulted in thousands of people moving beyond what they thought they could do. In addition to his corporate work, Dane works to enhance the competitiveness of Canadian athletes in international competition, working extensively with the Canadian Paralympic Committee, and Canadian Sport Institute Ontario. Dane also leads our relationship with Right To Play, supporting the development of over 15,000 managers and volunteer coaches. Prior to joining Third Factor, Dane worked as a management consultant at Monitor Group—a renowned strategy consulting firm that is now part of Deloitte. At Monitor, he moved from Consultant to Associate Partner in the shortest timeframe in firm history. He holds a Bachelor of Commerce from Queen’s Smith School of Business. Heide Abelli , Executive Heide is responsible for driving innovation and growth in the Leadership & Business Customer Market. Her role as General Manager of this customer market concentrates on leading the content, platform, customer success, sales and marketing teams to deliver compelling experiences to our customers. Heide has extensive experience in the publishing, media and educational technology / training sectors. For decades she has developed award-winning e-learning solutions in the leadership and business market and has held senior roles in product development, innovation and product management for leading content organizations. Heide is passionate about leveraging technology to improve the practice of management. She holds an MBA from Harvard Business School and is on the faculty of the Management and Organization Department of Boston College’s School of Business. Peter Bregman , Author & Speaker For over 30 years, Peter Bregman has worked with CEOs and senior leaders to help them create accountability and inspire collective action on their most important work. He helps leaders to develop their leadership skills, build aligned, collaborative teams, and overcome obstacles to drive results for their organizations. Peter is the author of Leading with Emotional Courage: How to Have Hard Conversations, Create Accountability, and Inspire Action on Your Most Important Work(July 2018). His book, 18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done, was a Wall Street Journal bestseller, winner of the Gold medal from the Axiom Business Book awards, named the best business book of the year by NPR, and selected by Publisher’s Weekly and the New York Post as a top-ten business book. Peter earned his B.A. from Princeton University and his M.B.A. from Columbia University. Marcus Buckingham Stew Friedman , Author & Scholar Stew Friedman is an organizational psychologist at the Wharton School of the University of Pennsylvania, where he has been on the faculty since 1984. He worked for five years in the mental health field before earning his PhD from the University of Michigan. As founding director of The Wharton Leadership Program, in 1991 he initiated the required MBA and Undergraduate leadership courses. He also founded Wharton’s Work/Life Integration Project in 1991. Friedman has been recognized by the biennial Thinkers50 global ranking of management thinkers every cycle since 2011 and was honored with its 2015 Distinguished Achievement Award as the world’s foremost expert in the field of talent. He was listed among HR Magazine’s most influential thought leaders, chosen by Working Mother as one of America’s most influential men who have made life better for working parents, and presented with the Families and Work Institute’s Work Life Legacy Award. Peter Fuda • Author of Leadership Transformed: How Ordinary Managers Become Extraordinary Leaders Amy Gallo • Author of the HBR Guide to Dealing with Conflict • Contributing Editor at Harvard Business Review Bill George Stewart Levine , Author Stewart Levine is the founder of ResolutionWorks. Stewart is a “Resolutionary”, Counselor, Mediator, Facilitator, Trainer, Author and widely recognized for creating agreement and empowerment in the most challenging circumstances. He improves productivity while saving the enormous cost of conflict. His innovative work with Agreements for Results and his Resolutionary conversational models are unique. His models for problem solving, collaboration and conflict resolution are used in many Fortune 100 Organizations and have been endorsed by countless thought leaders including the House Judiciary Committee; 3M; American Express; Chevron; Con-Agra; EDS; General Motors; Harvard Law School; Oracle; Safeco; University of San Francisco; U.S. Departments of Agriculture; Navy and many others. He teaches communication and conflict management skills for The American Management Association, CEO Space and the International Partnering Institute. He is a lecturer at the University of California Berkeley Law School and the MBA program at Dominican University of California. Nicole Lipkin • Leadership and Organizational Psychologist • Author of What Keeps Leaders Up at Night: Recognizing and Resolving Your Most Troubling Management Issues Sharon Melnick • Author of Success Under Stress: Powerful Tools for Staying Calm, Confident, and Productive When the Pressure's On TC North • Co-author of Fearless Leaders: Sharpen Your Focus: How the New Science of Mindfulness Can Help You Reclaim Your Confidence Clarissa Peterson • Chief Human Resources and Ethics Officer, Abt Associates Jeffrey Pfeffer , Author & Scholar Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University where he has taught since 1979. He is the author or co-author of 15 books including: Power: Why Some People Have It—and Others Don’t and The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action. Dr. Pfeffer received his B.S. and M.S. degrees from Carnegie-Mellon University and his Ph.D. from Stanford. He began his career at the business school at the University of Illinois and then taught at the University of California, Berkeley. Pfeffer has been a visiting professor at the Harvard Business School, Singapore Management University, London Business School, Copenhagen Business School, and for the past 14 years a visitor at IESE in Barcelona. Marcia Reynolds , Author & Executive Coach Dr. Marcia Reynolds, president of Covisioning LLC is the master of teaching others how to engage in powerful conversations that connect, influence, and activate change, even when emotions are strong. From government agencies and large multi-national companies, to coaching schools in Italy, Turkey, Russia, China, Kazakhstan and across North America, she’s been hired by organizations around the globe, not just because of her highly engaging presentations but because of ability to change people’s minds. This highly sought-after behavioral scientist is happily obsessed with uncovering the latest discoveries in neuro/behavioral research and putting them into practical applications. With a doctoral degree in Organizational Psychology, two master’s degrees in Education and Communications, Marcia’s expertise ranges from holding powerful conversations to activating the emotions of passion and courage at work. Tim Sanders • Former Chief Solutions Officer at Yahoo! • Author of Love Is the Killer App: How to Win Business and Influence Friends Jen Shirkani , Author Jen Shirkani is a nationally recognized expert on emotional intelligence and a featured speaker at national and state conferences, universities, government agencies, and at business organizations around the world. She is the author of award nominated Ego vs EQ, a leader's guide to leveraging the power of emotional intelligence. She has spent over 25-years working with organizations from the Fortune 50 ($40B) to family-owned entities as a business consultant and executive coach. In addition to emotional intelligence, she frequently speaks and writes about workplace challenges, including interviewing and selection, employee engagement and motivation, generational differences, and coachability. Jen has been a frequent guest of several national radio programs, and has been featured in Bloomberg/Businessweek, Leadership Excellence magazine, Investors Daily, Business Insider, Publishers Weekly, Fast Company, and Upstart Business Journal. She holds a Master's Degree in Organizational Leadership and has devoted herself to improving leadership effectiveness and on making common sense more common. Tara Swart , Neuroscientist & Leadership Coach Dr. Tara Swart is a neuroscientist, leadership coach, award-winning author and a medical doctor. She works with leaders all over the world to help them achieve mental resilience and peak brain performance, improving their ability to manage stress, regulate emotions and retain information. Tara is the only top-tier leadership coach with both a PhD in neuroscience and former medical career as a psychiatrist. Educated at Oxford University and King’s College London, her role as Faculty at MIT and King’s College London and as guest lecturer at Oxford SAID ensures that she remains at the forefront of the latest developments in her sector. Tara’s clients include FTSE100, Fortune 500 and Magic Circle firms, as well as UHNWI entrepreneurs. She specializes in sectors that face unusual levels of stress or change. Michelle Tillis Lederman , Author Michelle Tillis Lederman is a people expert who inspires organizations and individuals to build real relationships and get real results. Having worked with organizations large and small, she’s identified the common struggle… it’s people challenges. Michelle began her journey to training and speaking when she became disheartened by the lack of leadership and communication she experienced in corporate America. She is a recovering CPA who spent over a decade in finance. Michelle’s shift began when she wanted to teach hedge fund advisers how to convince her to invest. Michelle realized she was a teacher at heart, and began designing her own ideal career. It was this change that led her to found Executive Essentials a training company that provides communications and leadership programs, as well as executive coaching services, to enable others to excel professionally. Kip Tindell • Former Co-Founder and Chairman at The Container Store • Author of Uncontainable: How Passion, Commitment, and Conscious Capitalism Built a Business Where Everyone Thrives YOU MIGHT ALSO LIKE COURSE Expert Insights on Leading with Emotional Intelligence Content type: COURSE. Content title: Expert Insights on Leading with Emotional Intelligence. 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