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EXPERT INSIGHTS ON EMOTIONAL INTELLIGENCE


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   What is EQ?...
   2m 26s2minutes 26seconds
   
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   The Five Attributes of Emotional Intelligence...
   2m 49s2minutes 49seconds
   
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   Emotional Intelligence Can Be Learned...
   4m 37s4minutes 37seconds
   
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   Lean Into Your Discomfort...
   1m 31s1minutes 31seconds
   
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   How to Improve Your EQ...
   2m 17s2minutes 17seconds
   
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   Comfort Zone Is the Enemy of EQ...
   2m 59s2minutes 59seconds
   
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   Understanding Emotional Intelligence...
   2m 19s2minutes 19seconds
   
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   Everything You Do Has a Wake...
   2m 59s2minutes 59seconds
   
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   How Self Aware Are You?...
   1m 23s1minutes 23seconds
   
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   Emotional Intelligence...
   2m 25s2minutes 25seconds
   
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   What Separates High EQ Leaders...
   1m 43s1minutes 43seconds
   
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   Leaders Energize with Emotional Intelligence...
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   Characteristics of High EQ Leaders...
   1m 55s1minutes 55seconds
   
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   EQ and Income...
   1m 32s1minutes 32seconds
   
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   How to Regain Control When Under Attack...
   3m 1s3minutes 1seconds
   
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   Leading With Emotional Courage...
   3m 58s3minutes 58seconds
   
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   Develop Emotional Intelligence...
   3m 1s3minutes 1seconds
   
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   How to Instantly Calm From Anger...
   2m 21s2minutes 21seconds
   
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   How to Stay Calm...
   3m 30s3minutes 30seconds
   
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   Overcome Emotional Feelings...
   2m 12s2minutes 12seconds
   
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   Creating a Positive Emotional Footprint to Maximize
   Your Impact...
   3m 42s3minutes 42seconds
   
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   Emotional Intelligence...
   1m 46s1minutes 46seconds
   
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   Knowing Your Authentic Self...
   2m 41s2minutes 41seconds
   
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   Difference Between Good Leaders and Great Leaders:
   Empathy...
   3m 1s3minutes 1seconds
   
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   Authenticity: The Two Masks that Inhibit Leadership
   Effectiveness...
   2m 22s2minutes 22seconds
   
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   Leadership & Empathy...
   1m 27s1minutes 27seconds
   
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   Top Performers Have High EQ Scores...
   2m 8s2minutes 8seconds
   
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   The Highest and Lowest EQ Scores by Job Title...
   2m 25s2minutes 25seconds
   
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   Relationship Management: Don't Win the Battle to
   Lose the War...
   1m 53s1minutes 53seconds
   
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   Attitude of Gratitude...
   3m 49s3minutes 49seconds
   
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   Taking the Leap: Seeing Yourself as Others See You...
   2m 1s2minutes 1seconds
   
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   The Value of Mindfulness...
   4m 31s4minutes 31seconds
   
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   Applying Soft Skills and Emotional Intelligence in the
   Workplace...
   4m 6s4minutes 6seconds
   
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   Compassion in the Workplace...
   6m 15s6minutes 15seconds
   
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   Compassion as a Competitive Edge...
   2m 38s2minutes 38seconds
   
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   Moving Forward from Failure Without Self-Criticism...
   4m 58s4minutes 58seconds
   
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   Emotional Agility: Taking Time to Restore Your
   Self-Worth...
   4m 12s4minutes 12seconds
   
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   Where You Work Matters: Harnessing Emotional
   Energy...
   4m 3s4minutes 3seconds
   
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   Leading with Emotional Intelligence...
   2m 19s2minutes 19seconds
   
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   The Power in Pressure...
   2m 24s2minutes 24seconds
   
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   The Antidote to Pressure...
   2m 27s2minutes 27seconds
   
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   Reset Your Mindset and Project a Positive Emotional
   State of Being...
   3m 9s3minutes 9seconds
   
 * Not Started
   Increase Your Odds of Succeeding by Being Radically
   Self-Aware...
   2m 46s2minutes 46seconds
   
 * Not Started
   The Importance of Listening to Your Gut and Learning
   to Trust Your Instincts ...
   3m 18s3minutes 18seconds
   

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OVERVIEW, Q&A, RESOURCES

 * Overview
 * Q&A
 * Resources

If you only have time to improve one aspect of yourself, focus on your emotional
intelligence (EQ). Raising your EQ calls for a steep investment in
self-reflection and self-awareness, but the payoff is an undeniable competitive
advantage.


DURATION

2h 6m 17s2hours 6minutes 17seconds


PREREQUISITES

None


EXPERTISE LEVEL

Everyone


OBJECTIVES

 * Acquire insights on emotional intelligence and its importance at workplace.
 * Acquire insights on the five attributes of emotional intelligence.
 * Acquire insights on the importance of improving your emotional intelligence.
 * Acquire insights on overcoming your shortcomings to improve emotional
   intelligence.
 * Acquire insights on different ways to improve your emotional intelligence.
 * Acquire insights on raising your emotional intelligence by getting out of
   your comfort zone.
 * Acquire insights on how being mindful of your wake can help in achieving
   success.
 * Acquire insights on how leaders can increase their self-awareness.
 * Acquire insights on the importance of emotional intelligence in
   organizations.
 * Acquire insights on the advantage high EQ leaders have over others.
 * Acquire insights on how leaders can energize others using emotional
   intelligence.
 * Acquire insights on some qualities of leaders with high emotional
   intelligence.
 * Acquire insights on the correlation between emotional intelligence and
   income.
 * Acquire insights on emotional intelligence.
 * Acquire insights on the importance of emotional courage in leadership.
 * Acquire insights on how to balance your nervous system in order to stay calm
   throughout the day.
 * Acquire insights on regaining control and responding with emotional
   intelligence.
 * Acquire insights on practicing emotionally intelligent behaviors to develop
   your emotional intelligence.
 * Acquire insights using a "cooling breath technique" to calm from anger.
 * Acquire insights on overcoming strong emotional feelings during tense
   situations.
 * Acquire insights on creating a positive emotional footprint in the workplace.
 * Acquire insights on managing long-term relationships in the workplace.
 * Acquire insights on some important characteristics of emotional intelligence.
 * Acquire insights on becoming more self-aware and knowing your authentic self.
 * Acquire insights on the relationship between high performance and emotional
   intelligence in the workplace.
 * Acquire insights on the relationship between job titles and emotional
   intelligence in the workplace.
 * Acquire insights on the "masks" that can inhibit leadership effectiveness in
   organizations.
 * Acquire insights on the importance of empathy in making great leaders.
 * Acquire insights on the importance of empathy in leadership.
 * Acquire insights on the importance of having an attitude of gratitude.
 * Acquire insights on how soft skills can help withwork-life conflict and
   engagement issues that we’re experiencing in the workforce.
 * Acquire insights on that in order to gain perspective, you have need to be
   able to look at things through other people’s eyes.
 * Acquire insights on what mindfulness can mean for you as a manager.
 * Acquire insights on how not to be sidelined by self-criticism after a
   failure.
 * Acquire insights on how compassion in the workplace can be your
   organization's competitive edge.
 * Acquire insights on the importance of compassion in the workplace.
 * Acquire insights on understanding that by harnessing positive emotional
   engery, you can drive your career forward.
 * Acquire insights on developing emotional agility by learning how to manage
   your feelings.
 * Acquire insights on understanding that in order to develop high emotional
   intelligence, and to put yourself on the path to success, you must first put
   yourself on the path to self- and social-mastery.
 * Acquire insights on understanding that pressure is an essential input into
   any environment where high performance is expected.
 * Acquire insights on discovering the true antidote to pressure.
 * Acquire insights on resetting your mindset in order to project a positive
   emotional state of being.
 * Acquire insights on the importance of listening to your gut and learning to
   trust your instincts.
 * Acquire insights on increasing your odds of succeeding by being radically
   self-aware.


INSTRUCTORS

Leah Weiss

• Lecturer at Stanford Graduate School of Business
• Author of How We Work: Live Your Purpose, Reclaim Your Sanity, and Embrace the
Daily Grind

Travis Bradberry , Author

Dr. Travis Bradberry is the award-winning co-author of the #1 best-selling book
Emotional Intelligence 2.0 and the cofounder of TalentSmart—a consultancy that
serves more than 75% of Fortune 500 companies and is the world’s leading
provider of emotional intelligence tests and training. His best-selling books
have been translated into 25 languages and are available in more than 150
countries. Dr. Bradberry has written for, or been covered by, Newsweek,
BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street
Journal, The Washington Post, and Harvard Business Review. Dr. Bradberry is a
world-renowned expert in emotional intelligence who speaks regularly in
corporate and public settings. Example engagements include Intel, Coca-Cola,
Microsoft, Fortune Brands, Boston Scientific, the Fortune Growth Summit, The
Conference Board: Learning from Legends, the American Society for Training and
Development, the Society for Human Resource Management, and Excellence in
Government.

Dain Dunston , Executive Coach

Dain Dunston helps people live more rewarding leadership lives and build great
cultures of innovation. For 30 years, he’s coached leaders on how to communicate
with their people to build teams that are branded to the bone. Dain has worked
with leaders in many of the world’s high-tech, health care, retail, automotive,
and hospitality companies, helping them link purpose to performance, inspiring
game-changing thought and building great brands. His work focuses around a
simple question: what if we came to work as though it were a path to
enlightenment?

Along with his corporate work, Dain writes and speaks on businesses that are
radically disrupting their industries with new ideas and cultures. He is the
author of The Downside of Up: A Comic Novel of Outrageous Fortune, which offers
a business fable as a leadership case study. And he’s the co-author of
Nanovation, How A Little Car Can Teach The World To Think Big, with best-selling
authors Drs. Kevin and Jackie Freiberg (Nuts! Southwest Airlines’ Crazy Recipe
for Business and Personal Success). It’s a three-year case study of the wave of
less-is-more innovation that is dramatically challenging innovators.

Maggie Craddock , Author &amp; Executive Coach

Maggie Craddock is an executive coach with over 20 years of experience working
with clients at all levels of the professional spectrum. Best known for her work
with Fortune 500 CEOs and senior management teams, Maggie has coached people at
all levels of the professional spectrum. She has been featured on CNBC, ABC
News, National Public Radio and quoted in national publications including the
Wall Street Journal, Forbes, the and the Chicago Tribune.

Maggie is the author of Power Genes: Understanding Your Power Persona and How to
Wield It at Work (Harvard Business Review Press, 2011) and The Authentic Career:
Following the Path of Self-Discovery to Professional Fulfillment (New World
Library, 2004).

She has also written a wide range of nationally syndicated articles on
relational agility in the workplace and her methodology has been discussed in
publications ranging from the Harvard Business Review to Oprah Magazine.

Dane Jensen , Executive Coach

Dane Jensen is an expert on strategy and leadership, and a furious
cross-pollinator between the podium and boardroom. As Third Factor’s CEO, he
advises other CEOs and Senior Leaders in both sport and business.

Dane’s extensive global experience includes work across 23 countries on 6
continents. He is an instructor in the Full-time MBA and Executive MBA programs
at the Smith School of Business at Queen’s University, and has worked with
Fortune 100 companies, in industries from financial services to industrial
manufacturing, and with CEOs and front-line managers. Dane’s unique ability to
simultaneously educate and excite has resulted in thousands of people moving
beyond what they thought they could do.

In addition to his corporate work, Dane works to enhance the competitiveness of
Canadian athletes in international competition, working extensively with the
Canadian Paralympic Committee, and Canadian Sport Institute Ontario. Dane also
leads our relationship with Right To Play, supporting the development of over
15,000 managers and volunteer coaches.

Prior to joining Third Factor, Dane worked as a management consultant at Monitor
Group—a renowned strategy consulting firm that is now part of Deloitte. At
Monitor, he moved from Consultant to Associate Partner in the shortest timeframe
in firm history. He holds a Bachelor of Commerce from Queen’s Smith School of
Business.

Heide Abelli , Executive

Heide is responsible for driving innovation and growth in the Leadership &
Business Customer Market. Her role as General Manager of this customer market
concentrates on leading the content, platform, customer success, sales and
marketing teams to deliver compelling experiences to our customers.

Heide has extensive experience in the publishing, media and educational
technology / training sectors. For decades she has developed award-winning
e-learning solutions in the leadership and business market and has held senior
roles in product development, innovation and product management for leading
content organizations. Heide is passionate about leveraging technology to
improve the practice of management. She holds an MBA from Harvard Business
School and is on the faculty of the Management and Organization Department of
Boston College’s School of Business.

Peter Bregman , Author &amp; Speaker

For over 30 years, Peter Bregman has worked with CEOs and senior leaders to help
them create accountability and inspire collective action on their most important
work. He helps leaders to develop their leadership skills, build aligned,
collaborative teams, and overcome obstacles to drive results for their
organizations. Peter is the author of Leading with Emotional Courage: How to
Have Hard Conversations, Create Accountability, and Inspire Action on Your Most
Important Work(July 2018). His book, 18 Minutes: Find Your Focus, Master
Distraction, and Get the Right Things Done, was a Wall Street Journal
bestseller, winner of the Gold medal from the Axiom Business Book awards, named
the best business book of the year by NPR, and selected by Publisher’s Weekly
and the New York Post as a top-ten business book. Peter earned his B.A. from
Princeton University and his M.B.A. from Columbia University.

Marcus Buckingham
Stew Friedman , Author &amp; Scholar

Stew Friedman is an organizational psychologist at the Wharton School of the
University of Pennsylvania, where he has been on the faculty since 1984. He
worked for five years in the mental health field before earning his PhD from the
University of Michigan. As founding director of The Wharton Leadership Program,
in 1991 he initiated the required MBA and Undergraduate leadership courses. He
also founded Wharton’s Work/Life Integration Project in 1991. Friedman has been
recognized by the biennial Thinkers50 global ranking of management thinkers
every cycle since 2011 and was honored with its 2015 Distinguished Achievement
Award as the world’s foremost expert in the field of talent. He was listed among
HR Magazine’s most influential thought leaders, chosen by Working Mother as one
of America’s most influential men who have made life better for working parents,
and presented with the Families and Work Institute’s Work Life Legacy Award.

Peter Fuda

• Author of Leadership Transformed: How Ordinary Managers Become Extraordinary
Leaders

Amy Gallo

• Author of the HBR Guide to Dealing with Conflict
• Contributing Editor at Harvard Business Review

Bill George
Stewart Levine , Author

Stewart Levine is the founder of ResolutionWorks. Stewart is a “Resolutionary”,
Counselor, Mediator, Facilitator, Trainer, Author and widely recognized for
creating agreement and empowerment in the most challenging circumstances. He
improves productivity while saving the enormous cost of conflict. His innovative
work with Agreements for Results and his Resolutionary conversational models are
unique. His models for problem solving, collaboration and conflict resolution
are used in many Fortune 100 Organizations and have been endorsed by countless
thought leaders including the House Judiciary Committee; 3M; American Express;
Chevron; Con-Agra; EDS; General Motors; Harvard Law School; Oracle; Safeco;
University of San Francisco; U.S. Departments of Agriculture; Navy and many
others. He teaches communication and conflict management skills for The American
Management Association, CEO Space and the International Partnering Institute. He
is a lecturer at the University of California Berkeley Law School and the MBA
program at Dominican University of California.

Nicole Lipkin

• Leadership and Organizational Psychologist
• Author of What Keeps Leaders Up at Night: Recognizing and Resolving Your Most
Troubling Management Issues

Sharon Melnick

• Author of Success Under Stress: Powerful Tools for Staying Calm, Confident,
and Productive When the Pressure's On

TC North

• Co-author of Fearless Leaders: Sharpen Your Focus: How the New Science of
Mindfulness Can Help You Reclaim Your Confidence

Clarissa Peterson

• Chief Human Resources and Ethics Officer, Abt Associates

Jeffrey Pfeffer , Author &amp; Scholar

Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at
the Graduate School of Business, Stanford University where he has taught since
1979. He is the author or co-author of 15 books including: Power: Why Some
People Have It—and Others Don’t and The Knowing-Doing Gap: How Smart Companies
Turn Knowledge Into Action. Dr. Pfeffer received his B.S. and M.S. degrees from
Carnegie-Mellon University and his Ph.D. from Stanford. He began his career at
the business school at the University of Illinois and then taught at the
University of California, Berkeley. Pfeffer has been a visiting professor at the
Harvard Business School, Singapore Management University, London Business
School, Copenhagen Business School, and for the past 14 years a visitor at IESE
in Barcelona.

Marcia Reynolds , Author &amp; Executive Coach

Dr. Marcia Reynolds, president of Covisioning LLC is the master of teaching
others how to engage in powerful conversations that connect, influence, and
activate change, even when emotions are strong. From government agencies and
large multi-national companies, to coaching schools in Italy, Turkey, Russia,
China, Kazakhstan and across North America, she’s been hired by organizations
around the globe, not just because of her highly engaging presentations but
because of ability to change people’s minds. This highly sought-after behavioral
scientist is happily obsessed with uncovering the latest discoveries in
neuro/behavioral research and putting them into practical applications. With a
doctoral degree in Organizational Psychology, two master’s degrees in Education
and Communications, Marcia’s expertise ranges from holding powerful
conversations to activating the emotions of passion and courage at work.

Tim Sanders

• Former Chief Solutions Officer at Yahoo!
• Author of Love Is the Killer App: How to Win Business and Influence Friends 

Jen Shirkani , Author

Jen Shirkani is a nationally recognized expert on emotional intelligence and a
featured speaker at national and state conferences, universities, government
agencies, and at business organizations around the world. She is the author of
award nominated Ego vs EQ, a leader's guide to leveraging the power of emotional
intelligence. She has spent over 25-years working with organizations from the
Fortune 50 ($40B) to family-owned entities as a business consultant and
executive coach. In addition to emotional intelligence, she frequently speaks
and writes about workplace challenges, including interviewing and selection,
employee engagement and motivation, generational differences, and coachability.
Jen has been a frequent guest of several national radio programs, and has been
featured in Bloomberg/Businessweek, Leadership Excellence magazine, Investors
Daily, Business Insider, Publishers Weekly, Fast Company, and Upstart Business
Journal. She holds a Master's Degree in Organizational Leadership and has
devoted herself to improving leadership effectiveness and on making common sense
more common.

Tara Swart , Neuroscientist &amp; Leadership Coach

Dr. Tara Swart is a neuroscientist, leadership coach, award-winning author and a
medical doctor. She works with leaders all over the world to help them achieve
mental resilience and peak brain performance, improving their ability to manage
stress, regulate emotions and retain information. Tara is the only top-tier
leadership coach with both a PhD in neuroscience and former medical career as a
psychiatrist. Educated at Oxford University and King’s College London, her role
as Faculty at MIT and King’s College London and as guest lecturer at Oxford SAID
ensures that she remains at the forefront of the latest developments in her
sector. Tara’s clients include FTSE100, Fortune 500 and Magic Circle firms, as
well as UHNWI entrepreneurs. She specializes in sectors that face unusual levels
of stress or change.

Michelle Tillis Lederman , Author

Michelle Tillis Lederman is a people expert who inspires organizations and
individuals to build real relationships and get real results. Having worked with
organizations large and small, she’s identified the common struggle… it’s people
challenges.

Michelle began her journey to training and speaking when she became disheartened
by the lack of leadership and communication she experienced in corporate
America. She is a recovering CPA who spent over a decade in finance. Michelle’s
shift began when she wanted to teach hedge fund advisers how to convince her to
invest. Michelle realized she was a teacher at heart, and began designing her
own ideal career. It was this change that led her to found Executive Essentials
a training company that provides communications and leadership programs, as well
as executive coaching services, to enable others to excel professionally.

Kip Tindell

• Former Co-Founder and Chairman at The Container Store
• Author of Uncontainable: How Passion, Commitment, and Conscious Capitalism
Built a Business Where Everyone Thrives





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