Submitted URL: http://support.store.fifa.com/
Effective URL: https://support.store.fifa.com/de/support/home
Submission: On November 14 via manual from DE — Scanned from DE

Summary

This website contacted 10 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 35.157.28.12, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.store.fifa.com.
TLS certificate: Issued by R3 on November 8th 2022. Valid for: 3 months.
This is the only time support.store.fifa.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 18.196.42.32 16509 (AMAZON-02)
2 4 35.157.28.12 16509 (AMAZON-02)
5 13.224.191.185 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 108.157.0.6 16509 (AMAZON-02)
1 52.219.169.213 16509 (AMAZON-02)
3 108.138.19.6 16509 (AMAZON-02)
5 2a00:1450:400... 15169 (GOOGLE)
2 13.224.189.112 16509 (AMAZON-02)
1 18.192.188.194 16509 (AMAZON-02)
22 10
Apex Domain
Subdomains
Transfer
9 freshdesk.com
euc-assets2.freshdesk.com — Cisco Umbrella Rank: 214505
euc-assets6.freshdesk.com — Cisco Umbrella Rank: 213950
euc-assets3.freshdesk.com — Cisco Umbrella Rank: 211035
euc-assets9.freshdesk.com — Cisco Umbrella Rank: 220485
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 211941
euc-assets7.freshdesk.com — Cisco Umbrella Rank: 218257
401 KB
5 gstatic.com
fonts.gstatic.com
54 KB
5 fifa.com
support.store.fifa.com
39 KB
3 euc-freshbots.ai
cdn.euc-freshbots.ai — Cisco Umbrella Rank: 151835
www.euc-freshbots.ai — Cisco Umbrella Rank: 153410 Failed
382 KB
1 amazonaws.com
s3.eu-central-1.amazonaws.com
2 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 43
1 KB
22 6
Domain Requested by
5 fonts.gstatic.com fonts.googleapis.com
5 support.store.fifa.com 3 redirects support.store.fifa.com
2 cdn.euc-freshbots.ai support.store.fifa.com
cdn.euc-freshbots.ai
2 euc-assets1.freshdesk.com support.store.fifa.com
2 euc-assets9.freshdesk.com support.store.fifa.com
2 euc-assets2.freshdesk.com support.store.fifa.com
euc-assets2.freshdesk.com
1 www.euc-freshbots.ai cdn.euc-freshbots.ai
1 euc-assets7.freshdesk.com support.store.fifa.com
1 s3.eu-central-1.amazonaws.com support.store.fifa.com
1 euc-assets3.freshdesk.com support.store.fifa.com
1 euc-assets6.freshdesk.com support.store.fifa.com
1 fonts.googleapis.com support.store.fifa.com
22 12

This site contains no links.

Subject Issuer Validity Valid
support.store.fifa.com
R3
2022-11-08 -
2023-02-06
3 months crt.sh
*.freshdesk.com
Amazon
2022-05-26 -
2023-06-24
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-10-25 -
2023-01-17
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon
2022-09-21 -
2023-09-09
a year crt.sh
*.gstatic.com
GTS CA 1C3
2022-10-25 -
2023-01-17
3 months crt.sh
*.euc-freshbots.ai
Amazon
2022-01-19 -
2023-02-17
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.store.fifa.com/de/support/home
Frame ID: AF11E754DF7C5829C2A26F7F2EF9399C
Requests: 21 HTTP requests in this frame

Screenshot

Page Title

Support : FIFA

Page URL History Show full URLs

  1. http://support.store.fifa.com/ HTTP 302
    https://support.store.fifa.com/ HTTP 302
    https://support.store.fifa.com/support/home HTTP 302
    https://support.store.fifa.com/de/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

22
Requests

95 %
HTTPS

20 %
IPv6

6
Domains

12
Subdomains

10
IPs

2
Countries

870 kB
Transfer

2990 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.store.fifa.com/ HTTP 302
    https://support.store.fifa.com/ HTTP 302
    https://support.store.fifa.com/support/home HTTP 302
    https://support.store.fifa.com/de/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.store.fifa.com/de/support/
Redirect Chain
  • http://support.store.fifa.com/
  • https://support.store.fifa.com/
  • https://support.store.fifa.com/support/home
  • https://support.store.fifa.com/de/support/home
22 KB
9 KB
Document
General
Full URL
https://support.store.fifa.com/de/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.157.28.12 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-157-28-12.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
08b71e21b47bda0c3d0408fff641109a90976e15b905b4ebc4879f43d48e30ab
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
must-revalidate, private, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 14 Nov 2022 08:36:18 GMT
etag
W/"58b98f995effb89982566024095e0efa"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 60, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 60, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
225
x-fw-ratelimiting-managed
true
x-rack-cache
miss
x-ratelimit-limit
300
x-ratelimit-remaining
299 198
x-ratelimit-reset
141122083717
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
42c17aef-797b-4534-a5a6-c3b1b0b02642
x-trace-id
00-b27a615192a90e9d6ec2240eea70384d-3898f2e8395e32c9-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, private
content-security-policy
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content-type
text/html; charset=utf-8
date
Mon, 14 Nov 2022 08:36:17 GMT
location
https://support.store.fifa.com/de/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 60, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 60, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
45
x-fw-ratelimiting-managed
true
x-rack-cache
miss
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
141122083717
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
e17e6960-b6b9-464d-85ca-24af21bc0dea
x-trace-id
00-5743ae57b74fe26adafe11e97b0901f9-82cd4669d42f0f7e-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block
falcon_portal_utils-a1b8d351d689cb9b3f7ad923ddd0435f.css
euc-assets2.freshdesk.com/assets/cdn/
321 KB
84 KB
Stylesheet
General
Full URL
https://euc-assets2.freshdesk.com/assets/cdn/falcon_portal_utils-a1b8d351d689cb9b3f7ad923ddd0435f.css
Requested by
Host: support.store.fifa.com
URL: https://support.store.fifa.com/de/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.191.185 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-191-185.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
fbc7ecb7ae69edea83430dc88ff1e613a44d46134fcff55b2aede2b69327aa29

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.store.fifa.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Mon, 07 Nov 2022 06:19:39 GMT
content-encoding
gzip
via
1.1 3aed5a4f89d72775aaf2cc5a5f642386.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
613000
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
85035
last-modified
Fri, 04 Nov 2022 06:34:46 GMT
server
AmazonS3
etag
"b283cb15e13a19ad168a23987c2c467e"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
VtSg5TKQ1jO21haW5xEGDdFBjK9776WHv6y33MfOiBh0QIm76n8t6w==
expires
Sat, 04 Nov 2023 12:34:45 GMT
theme.css
support.store.fifa.com/support/
77 KB
21 KB
Stylesheet
General
Full URL
https://support.store.fifa.com/support/theme.css?v=2&d=1668265223
Requested by
Host: support.store.fifa.com
URL: https://support.store.fifa.com/de/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.157.28.12 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-157-28-12.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
9fb398b9afdc7c48666718bba8c495618a1ae887fe085259b388b22d5b118442
Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.store.fifa.com/de/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Mon, 14 Nov 2022 08:36:18 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Response headers

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Response headers

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Response headers

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Response headers

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Response headers

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Response headers

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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
www.euc-freshbots.ai
URL
https://www.euc-freshbots.ai/customer/v3/combined-init/

Verdicts & Comments Add Verdict or Comment

114 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery1830642666964941456 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha undefined| amdOriginal function| momentNoConflict function| joeMoment function| DateFormatter function| datetimepickerFactory function| _createForOfIteratorHelper function| _unsupportedIterableToArray2 function| _arrayLikeToArray2 function| _typeof object| Freshbots undefined| Handlebars undefined| io function| PUBSUBio function| RTS function| Pusher function| Sifter object| MicroPlugin function| Selectize function| sanitizeHtml object| intlTelInputGlobals function| intlTelInput object| intlTelInputUtils

3 Cookies

Domain/Path Name / Value
support.store.fifa.com/ Name: _x_w
Value: 6_1
support.store.fifa.com/ Name: _helpkit_session
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support.store.fifa.com/ Name: joe-chnlcustid
Value: 11c29c6f-ab4c-4ae9-a192-4c18817ff0d0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.euc-freshbots.ai
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