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STAFFING MADE EASY

WE MAKE IT POSSIBLE FOR COMPANIES AND BUSINESSES FROM ALL INDUSTRIES TO HIRE THE
BEST OFFSHORE MULTILINGUAL GLOBAL STAFFING AT COMPETITIVE PRICES. WE WORK AS A
FLEXIBLE EXTENSION OF YOUR TEAM, FREEING YOU TO CONCENTRATE ON YOUR MOST
IMPORTANT BUSINESS GOALS WHILE OUR HIGH-CALIBER STAFF DELIVERS FIRST-RATE CLIENT
CARE AT OUR BEAUTIFUL AND SECURE, PCI, SOC 2, AND HIPAA-CERTIFIED FACILITIES. WE
MAKE IT HASSLE-FREE FOR YOU: LOW ALL-IN HOURLY RATE, NO UPFRONT FEES, NO HIDDEN
CHARGES, AND WE DON’T LOCK YOU IN A LONG-TERM CONTRACT.


1,500+


EMPLOYEES


75+


CLIENTS


5


GEOGRAPHIES



DISCOVER STAFFING MADE EASY



Virtual staffing is the strategic choice for dynamic and business owners with
unique requirements such as scaling capabilities, tailor-fit services, and
flexible parameters. With over 1500+ engaged employees and counting, we support
wide-ranging verticals that include finance, healthcare, retail, technology, and
many more.


HOW DOES IT WORK?



CONTACT US




WHAT’S INCLUDED?







SERVICES MATRIX





UNPRECEDENTED VELOCITY. IMPECCABLE RELIABILITY.

We invest in fully understanding each of our client’s needs. Through our
extensive experience and analytical systems, we can provide strategically
designed solutions to offer. Each of our featured service caters to focus points
in many small to medium businesses today.

INBOUND

CONTACT

OUTBOUND MARKETING

VIRTUAL MEDICAL SERVICES

TECHNICAL SUPPORT

VIRTUAL ADMINISTRATION

Learn More

PROBLEM:

CAN'T HIRE AND SCALE TALENT



VICE PRESIDENT OF OPERATIONS

Small Business Loans

We had aggressive sales targets and we struggled to attract & retain front-line
business development agents to ramp revenues…



Virtual Staffing was able to staff and exceed continuously increasing targets on
a monthly basis. We were so Impressed with their skill levels they now have
career paths to pre qualifiers, funding advisor and even loan reconsideration
specialist. They now even help with support positions in billing, collections,
HR, recruiting, technical support, etc.



“Virtual Staffing has become an extension of our team enabling cost effective
growth”



PROBLEM:

COST TO SERVE CLIENTS



CHIEF OPERATING OFFICER

Clinical Support

My customers were constantly complaining about service, not being able to
schedule a visit, resulting in lost customers...

 

Virtual staffing helped me consolidate front desks across our offices
standardizing processes and optimizing the customer life cycles. Local staff now
have more time to spend with patients focusing on their care. They also
generated growth by reaching out to customers proactively for check-ups and
asking for referrals.

 

“Virtual staffing has allowed us to focus on our customers and not
administration work”



PROBLEM:

ADDING CUSTOMERS



CHIEF PHYSICIAN

Patient Monitoring

Our patient engagement and usage of monitoring devices was low resulting in
customer churn and un happy patients.



Virtual Staffing worked with us to create a customer on-boarding journey that
led to higher device installation rates. Then a customer strategy to keep
patients engaged resulted in higher attrition and Improved satisfaction scores
by assigning, “Engagement coaches”. The approach has helped us prevent numerous
health issues. 



“Virtual Staffing Increased engagement, NPS scores, and retention”



PROBLEM:

EMPLOYEE DOWNTIME



CHIEF TECHNOLOGY OFFICER

Tech Support

Our help desk was overwhelmed with tickets, (3-5 day turn around times) and we
couldn’t staff up due to budget constraints.



Virtual Staffing Identified tier 1 traffic, documented the processes, developed
standardized trouble shooting steps, and Increasing 1st call resolution by over
50%. The labor cost savings and reduced repeat calls allowed us to answer calls
in under 60 seconds within budget.



“The Virtual Staffing team helped us reduce down time and identify root cause
Issues eliminating calls”



ARE YOU READY TO

ACCELERATE YOUR BUSINESS?

We pride ourselves in being able to understand and anticipate our client's
specific needs. Our combined experience in the industry allows us to discover
your specific needs. This enables us to strategize and design tailored services
perfect for your brand and business.



Make us your trusted outsourcing partner. Let's see what works for you and your
team.

Get Started
+1 888 321 3823


177 Hunington Avenue #1700

Boston, MA 02115



2nd & 3rd Floor Chinatown East Gate, Lilia Avenue, Brgy. Cogon, Ormoc City,
Leyte, Philippines 6541

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