info.rstartec.com Open in urlscan Pro
2606:2c40::c73c:671c  Public Scan

Submitted URL: https://email.rstartec.com/e3t/Ctc/U+113/cRyRK04/MXbHx7V8rvBW1q336k8rFlPsW7HlLKX4Gx3zTN197WY93q3phV1-WJV7Cg-7KW3sFr3B2CknPw...
Effective URL: https://info.rstartec.com/webinar/boost-customer-satisfaction-with-ivr-deflection?utm_campaign=Chatbot%20for%20Utility%202...
Submission: On March 12 via manual from IN — Scanned from DE

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Text Content

 

LIVE WEBINAR




WEDNESDAY, MARCH 23, 2022. 12PM CT


HOW TO DEFLECT CALLS TO SMS WITH CHATBOTS

58% of customers want a reliable alternative to calling when it’s time to do
business (Source: Forrester). Join us to learn how you can offer a 24/7 text
message-based experience supported by Conversational AI to meet customers in
their time and place of need while reducing strain on your team.




REGISTER NOW

Full name*

Organization name*

Email*





Our live webinar will explain how you can:

 * Reduce call volume up to 20% via deflection
 * Process 85% of customer issues via SMS
 * Automate CX with technologies like Oracle, Salesforce, Microsoft and Google


WEBINAR AGENDA

Why deflection to SMS?

 How to maximize deflection with Chatbots

Demonstration of SMS deflection supported by Chatbots

 How you can get started


MEET THE PRESENTERS


DANNY ASNANI

VP of Client Engagement
rSTAR Technologies

A multi-decade veteran of the IT integration space, Danny brings a wealth of
knowledge from...

Read more ...


VIVEK AHUJA

VP of IT
rSTAR Technologies

Vivek has been an enterprise middleware specialist for over fifteen years and
has been configuring...

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Register Now


WHAT OUR CUSTOMERS SAY

"WORKING WITH RSTAR, WE SAVED A LOT OF TIME AND MONEY BY NOT REINVENTING THE
WHEEL."
 

RAJESH KUMAR THAKUR
PRINCIPAL ARCHITECT
EXELON CORPORATION

"OUR [TICKET] VOLUME HAS DRAMATICALLY DECREASED. MOST OF MY TIME WAS SPENT ON
EMAILS. IT TAKES THE LOAD OFF. THE BOT IS LEADING OUR CUSTOMERS IN THE RIGHT
DIRECTION."

SENIOR CUSTOMER SERVICE MANAGER
FORTUNE 100 UTILITY

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