inpost.co.uk Open in urlscan Pro
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Effective URL: https://inpost.co.uk/
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See which compartment sizes are available from our app

Download the appDownload the appTell me moreTell me more


Your voice mattersPlease take our short, anonymous survey. Your feedback is gold
dust to us.

Take the survey


TRACK MY PARCEL

See where it's at every step of the way


FIND A LOCKER OR SHOP

Check live availability at lockers & shops near you


VINTED SHIPPING

Check out our handy tips for buyers and sellers


THE FINAL COUNTDOWN

Make sure you pick up your parcels within 3 days of delivery, who wants to wait
around that long anyway right?

Get your parcel deets
Try our app


OFFICIAL PARTNERS OF NEWCASTLE UNITED

New partnership and new lockers, a match made in heaven. Watch out for us at St.
James' Park.

See the lockersHoway the Lads


New to InPost?

Get the lowdown on how our lockers and shops work




READY, AIM, OPEN

Go contactless with our app, you can open the compartment door from your phone
if you're within 10 metres of the locker

Download the app



PARCEL PERSONALISATION

New feature alert! Nickname your packages in our app for easier sending and
receiving.

More deetsGet the app



ON A MISSION TO NET-ZERO

We understand our responsibility to the environment. Here's what we're doing
about it.

Read on


Stay in the know

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By giving us your email address, you are agreeing to hear about InPost
promotions, offers and other services we think will interest you


GOT QUESTIONS? WE'VE GOT ANSWERS

View our help page


CAN I CHECK IF A LOCKER HAS SPACE?



Our app now lets you to check locker availability and see what size compartments
are free, all before you’ve left the house. If a locker is full it will suggest
alternatives near to you. Check our 'Find a locker' section. You can also check
live availability on our website, but compartment sizes won't display here.

HOW LONG WILL DELIVERY TAKE?



Returning

Returns parcels should be back with the retailer within 5 working days, safe and
sound. But some stores may take a little bit longer to let you know they’ve got
it and process your return. Feel free to get in touch with them if you’ve got
any questions about your refund.

 

Sending

If you're sending a parcel to an InPost Locker or Shop then it should arrive
within 3 working days. If you're sending a parcel to a home address then it
should arrive within 4 working days. You can keep an eye on your parcel's
journey using our handy tracking page.

 

Collecting

Delivery time will vary depending on which store you've bought from. Keep tabs
on your parcel's progress by downloading the app.

CAN I EXTEND MY COLLECTION TIME?



Sadly not. If you won't be able to collect your parcel, then we recommend
sharing the collection code with a friend or family member (that’s what little
brothers are for, right?) so they can pick it up for you.

WHEN'S THE BEST TIME TO DROP OFF MY PARCEL?



Most of our lockers are open 24/7, but they can get busier during the week. Our
top tip? Lockers tend to have more free space at weekends, so pop your parcel
drop-offs into your Sunday life admin list.

Our app now lets you check locker availability and see what size compartments
are free. If a locker is full it will suggest alternatives near you.

I DIDN'T GET A DIGITAL RECEIPT



If we have your email address, we'll automatically send you a confirmation after
you drop off your parcel. Your email is your proof of delivery. If we don't have
your email address, then we'll give you the option on the locker screen to
request a receipt. Missed it? No problem – you can still request one here.

WHAT CAN'T I SEND THROUGH INPOST?



Check out our prohibited items list here to see which items we can’t accept.
Remember, if you send something on that list you won’t be able to make a claim
if your parcel gets lost.

Are you a small business?

Make money from hosting an InPost Locker or Shop on your property


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