helpdesk.influence-it.com Open in urlscan Pro
3.121.168.197 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://helpdesk.influence-it.com/
Effective URL:
https://helpdesk.influence-it.com/support/home
Submission: On June 29 via automatic, source certstream-suspicious (June 29th 2023, 10:18:41 am UTC) — Scanned from IT

Summary HTTP 22 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 3.121.168.197, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.influence-it.com.
TLS certificate: Issued by Amazon RSA 2048 M01 on February 13th 2023. Valid for: a year.

This is the only time helpdesk.influence-it.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	3.121.168.197 3.121.168.197	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:810::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:827::2003	15169 (GOOGLE) (GOOGLE)
2	52.219.171.185 52.219.171.185	16509 (AMAZON-02) (AMAZON-02)
1	18.66.122.116 18.66.122.116	16509 (AMAZON-02) (AMAZON-02)
2	18.66.112.93 18.66.112.93	16509 (AMAZON-02) (AMAZON-02)
1	13.32.121.24 13.32.121.24	16509 (AMAZON-02) (AMAZON-02)
2	34.232.82.222 34.232.82.222	14618 (AMAZON-AES) (AMAZON-AES)
22	8

11 3.121.168.197 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-3-121-168-197.eu-central-1.compute.amazonaws.com

helpdesk.influence-it.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:810::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:827::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.219.171.185 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com

s3.eu-central-1.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.122.116 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-122-116.fra60.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.112.93 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-93.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.121.24 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-24.fra60.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.232.82.222 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-232-82-222.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	influence-it.com 1 redirects helpdesk.influence-it.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 3041 heapanalytics.com — Cisco Umbrella Rank: 2562	36 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 34600 cdn.freshdev.io — Cisco Umbrella Rank: 46578	25 KB
3	gstatic.com fonts.gstatic.com	44 KB
2	amazonaws.com s3.eu-central-1.amazonaws.com	10 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 88	1 KB
22	6

	Domain	Requested by
11	helpdesk.influence-it.com	1 redirects helpdesk.influence-it.com
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.eu-central-1.amazonaws.com	helpdesk.influence-it.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	helpdesk.influence-it.com
1	fonts.googleapis.com	helpdesk.influence-it.com
22	8

This site contains links to these domains. Also see Links.

Domain
influence-it.com
www.freshworks.com

Subject Issuer	Validity	Valid
*.freshdesk.com Amazon RSA 2048 M01	`2023-02-13` - `2024-03-13`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2023-05-29` - `2023-08-21`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-05-29` - `2023-08-21`	3 months	crt.sh
*.s3.eu-central-1.amazonaws.com Amazon RSA 2048 M01	`2023-04-11` - `2024-01-14`	9 months	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M01	`2023-06-29` - `2024-07-27`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.influence-it.com/support/home
Frame ID: B8CFE65DB1A67A42674AF09565A434B9
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 014ED01B46C743BA287CFD0D3DE53093
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Influence Help Desk

Page URL History Show full URLs

https://helpdesk.influence-it.com/ HTTP 302
https://helpdesk.influence-it.com/support/home Page URL

Detected technologies

Svelte (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

22
Requests

55 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1479 kB
Transfer

2587 kB
Size

4
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://influence-it.com/
Title: Influence Help Desk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.influence-it.com/ HTTP 302
https://helpdesk.influence-it.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
helpdesk.influence-it.com/support/
Redirect Chain

https://helpdesk.influence-it.com/
https://helpdesk.influence-it.com/support/home

19 KB
7 KB

85ms
85ms

Document
text/html

3.121.168.197
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.influence-it.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.121.168.197 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-3-121-168-197.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

b3c504c3c3497bc2aee7ad3fdc3cac6f8ced34330184bef88f855fe14e51c65f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
accept-language: it-IT,it;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Thu, 29 Jun 2023 10:18:36 GMT
etag: W/"8fbc3fa620f58de81aa8f6c399a9fd77"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 57
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 290623101936
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: c8bad7c0-5978-4a1e-94aa-2e6418718a44
x-trace-id: 00-2436173ce698734907d6a719fc5094e0-2f2673534ea3fadd-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Thu, 29 Jun 2023 10:18:36 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://helpdesk.influence-it.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 38
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: 1c55ea24-0724-4a5a-b08d-e5f1b1c4dc2c
x-trace-id: 00-757a7cbdf0597588793b3c1c99d487f9-1465188f002342f0-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
helpdesk.influence-it.com/assets/cdn/portal/styles/ 1 MB
116 KB 58ms
57ms Stylesheet
text/css 3.121.168.197
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.influence-it.com/assets/cdn/portal/styles/theme.css

Requested by

Host: helpdesk.influence-it.com
URL: https://helpdesk.influence-it.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.121.168.197 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-3-121-168-197.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://helpdesk.influence-it.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date: Thu, 29 Jun 2023 10:18:36 GMT
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date: Thu, 29 Jun 2023 10:18:36 GMT
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GET
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Protocol

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Server

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GET
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26 KB 108ms
108ms Script
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AMAZON-02

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https://helpdesk.influence-it.com/assets/cdn/portal/scripts/head.js

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Host: helpdesk.influence-it.com
URL: https://helpdesk.influence-it.com/support/home

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Software

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Resource Hash

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AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.influence-it.com/assets/cdn/portal/scripts/locales/en.js

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Host: helpdesk.influence-it.com
URL: https://helpdesk.influence-it.com/support/home

Protocol

Security

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Server

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Reverse DNS

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Software

fwe /

Resource Hash

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General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.influence-it.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: helpdesk.influence-it.com
URL: https://helpdesk.influence-it.com/support/home

Protocol

Security

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Security

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Server

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Response headers

Date: Thu, 29 Jun 2023 10:18:38 GMT
x-amz-version-id: Y8RpeA2DEj6HxqI3z772uzbHgFXmCqIC
Last-Modified: Thu, 29 Jun 2023 09:58:42 GMT
Server: AmazonS3
x-amz-request-id: C75VXYPMVTHK0VQH
ETag: "8d26d2e7dd57173fd739737c2c1258b3"
x-amz-server-side-encryption: AES256
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 4546
x-amz-id-2: /sCYFUUWzTxh7PyItd9jAjFrtYbjClkw2z78VKHlXBSW0kHEZI5Up0cGJyIiTAo2uQiHKlrZt0w=

GET
H2 200 marketplace-heap.js Show response
cdn.freshdev.io/assets/ 12 KB
5 KB 91ms
26ms Script
application/javascript 18.66.112.93
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by: Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-93.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 18d5a0bb7f5fb96930b918b2cfefcf8c71276ec439ae7d474e978831784fb7d6

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://helpdesk.influence-it.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date: Thu, 29 Jun 2023 05:38:43 GMT
content-encoding: gzip
via: 1.1 fb49d852ca52c03c834ce98098b51516.cloudfront.net (CloudFront)
last-modified: Tue, 27 Jun 2023 05:37:08 GMT
server: AmazonS3
x-amz-cf-pop: FRA56-P5
age: 16871
x-amz-server-side-encryption: AES256
etag: W/"3f102368eca6f0478ef5a4e8434d32c2"
vary: Accept-Encoding, Origin
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=86400,public
x-amz-cf-id: g-ArNTLeWjLXl3ntVp3Y4zEo28_jsyFYXcwTfub-oiifNOEOvAklmA==

GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame 014E 2 KB
1 KB 25ms
25ms Document
text/html 18.66.112.93
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-93.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://helpdesk.influence-it.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36
accept-language: it-IT,it;q=0.9

Response headers

age: 16878
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Thu, 29 Jun 2023 05:38:44 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Tue, 27 Jun 2023 05:37:10 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 fb49d852ca52c03c834ce98098b51516.cloudfront.net (CloudFront)
x-amz-cf-id: I8R5mkqDX4bJWkpZdP1JLjp8gg7Uv95HVVHyn-NQlETH46SJtwmLMw==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 014E 111 KB
36 KB 118ms
33ms Script
application/javascript 13.32.121.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.121.24 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-121-24.fra60.r.cloudfront.net

Software

nginx / Express

Resource Hash

31c1e87ef7454d4872c0953a7b98470a8ca3bdc0e56b4ce70dbe472dcbb19341

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

date: Thu, 29 Jun 2023 10:17:04 GMT
content-encoding: br
via: 1.1 fd38301adb0ceb6cf6c42567f371a2f4.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: FRA60-P1
age: 93
x-powered-by: Express
etag: W/"1bbf4-O5huKLaJeVk00v3c9fOZC4CNeb8"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: IU3eIuA-yMitW6YLee0WkbFS2LwkODPdIuCkkdiOkZmxhjFHMaXLXw==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 014E 37 B
261 B 337ms
107ms Image
image/gif 34.232.82.222
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=2101343569263647&v=7026184341927963&s=4828510573748067&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fhelpdesk.influence-it.com&st=1688033917406

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.232.82.222 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-232-82-222.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 29 Jun 2023 10:18:37 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 014E 37 B
260 B 337ms
108ms Image
image/gif 34.232.82.222
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=2101343569263647&v=7026184341927963&s=4828510573748067&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fhelpdesk.influence-it.com%2F&ts=1688033917404&st=1688033917408

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.232.82.222 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-232-82-222.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 29 Jun 2023 10:18:37 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
helpdesk.influence-it.com/	1969-12-31 23:59:59	Name: _x_w Value: 7_1
helpdesk.influence-it.com/	1969-12-31 23:59:59	Name: _x_m Value: x_c
.freshdev.io/	1970-01-20 22:21:51	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%222101343569263647%22%2C%22pageviewId%22%3A%227026184341927963%22%2C%22sessionId%22%3A%224828510573748067%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 12:53:55	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.influence-it.com%2F%22%2C%22ts%22%3A1688033917404%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
helpdesk.influence-it.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
13.32.121.24
18.66.112.93
18.66.122.116
2a00:1450:4001:810::200a
2a00:1450:4001:827::2003
3.121.168.197
34.232.82.222
52.219.171.185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helpdesk.influence-it.com Open in urlscan Pro 3.121.168.197 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

55 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

2 Countries

1479 kBTransfer

2587 kBSize

4 Cookies

3 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

4 Cookies

Security Headers

Indicators

helpdesk.influence-it.com Open in urlscan Pro
3.121.168.197 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

55 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1479 kB
Transfer

2587 kB
Size

4
Cookies

22 HTTP transactions
0 data transactions