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Submitted URL: https://www.commonwealthfinancialresources.com/
Effective URL: https://medcenterhealth.org/cfr/
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A NOTE ABOUT COVID-19 BILLING

Learn more if you need help with medical bills related to COVID-19.

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The Medical Center at Russellville (formerly Logan Memorial Hospital) patients,
please visit MedCenterHealth.org/Russellville to pay your bill online.


WE HELP YOU GET TO THE IMPORTANT THINGS

Our Online Business Office is simple, secure and available to you anytime you
need it. Access and view your updated account information. Pay your accounts
online with Visa, Mastercard, Discover or e-check. View recent insurance and
personal payments applied to your accounts. Easily update your accounts when
personal information changes. Get answers to your questions and communicate with
us via email.

Enrolling is quick and easy. The information you provide ensures that your
account information is secure and available only to you. Get started today! If
you choose not to enroll, you can always pay without enrolling.

NO SURPRISES ACT

The No Surprises Act passed by Congress as a part of the Consolidated
Appropriations Act of 2021 entitles patients to a variety of rights and
protections. Patients who are covered by a group health plan, individuals
covered by health insurance coverage offered by a health insurance issuer, and
individuals in a health benefit plan under the Federal Employees Health Benefits
Program have protections against “balance billing” also sometimes called
“surprise billing.” Additionally, uninsured individuals and individuals choosing
not to use their insurance have rights related to Good Faith Estimates related
to non-emergency services.

Please visit No Surprises Act for more information on these topics. Also, more
information is available through the Centers for Medicare & Medicaid Services.

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A NOTE ABOUT COVID-19 BILLING

COVID-19 billing can be complicated. Med Center Health receives information from
your insurance company and sends you a bill for the amount your insurance
company says you owe. If the charges on your statement are related to treatment
of COVID-19 and you believe your insurance company should have not passed the
balance on to you, please contact your insurance company. Most insurances list
contact phone numbers on the back of the insurance card.

If you need help contacting your insurance company, we are here for you.

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MED CENTER HEALTH PATIENT PORTAL

MyRecord is an online tool that helps you manage your healthcare easily and
securely. Access your Med Center Health medical records and health information
through a secure, online portal.

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Commonwealth Financial Resources
800 Park Street
Bowling Green, KY 42102

(800) 786-1581
(270) 745-1100
(270) 745-1417 Fax




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