Submitted URL: https://support.actabase.cloud/
Effective URL: https://support.actabase.cloud/otobo/index.pl
Submission: On October 30 via automatic, source certstream-suspicious — Scanned from IT

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 15 HTTP transactions. The main IP is 18.102.220.113, located in Milan, Italy and belongs to AMAZON-02, US. The main domain is support.actabase.cloud.
TLS certificate: Issued by Amazon RSA 2048 M02 on November 30th 2023. Valid for: a year.
This is the only time support.actabase.cloud was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 16 18.102.220.113 16509 (AMAZON-02)
15 1
Apex Domain
Subdomains
Transfer
16 actabase.cloud
support.actabase.cloud
2 MB
15 1
Domain Requested by
16 support.actabase.cloud 1 redirects support.actabase.cloud
15 1

This site contains links to these domains. Also see Links.

Domain
www.otobo.de
Subject Issuer Validity Valid
support.actabase.cloud
Amazon RSA 2048 M02
2023-11-30 -
2024-12-28
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.actabase.cloud/otobo/index.pl
Frame ID: BD6E5699C2B0C94CF97F6D1223BFB880
Requests: 15 HTTP requests in this frame

Screenshot

Page Title

Accesso - OTOBO 10

Page URL History Show full URLs

  1. https://support.actabase.cloud/ Page URL
  2. https://support.actabase.cloud/otobo HTTP 302
    https://support.actabase.cloud/otobo/index.pl Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery-ui.*\.js

Page Statistics

15
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

1805 kB
Transfer

1801 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.actabase.cloud/ Page URL
  2. https://support.actabase.cloud/otobo HTTP 302
    https://support.actabase.cloud/otobo/index.pl Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

15 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
/
support.actabase.cloud/
571 B
700 B
Document
General
Full URL
https://support.actabase.cloud/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
f40e57a6b09f9d4a779a26845c88e3753cb8232ebca57a0569d9a59abb421f07

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

content-length
571
content-type
text/html; charset=utf-8
date
Wed, 30 Oct 2024 00:11:04 GMT
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
Primary Request index.pl
support.actabase.cloud/otobo/
Redirect Chain
  • https://support.actabase.cloud/otobo
  • https://support.actabase.cloud/otobo/index.pl
13 KB
14 KB
Document
General
Full URL
https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 / OTOBO 10.1.8 (https://www.otobo.de/)
Resource Hash
e7aee423af9f8b520b3ca2bb36b6018e620b93edee82b65c5a7e18728ddfbb9a
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://support.actabase.cloud/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36

Response headers

cache-control
no-cache
content-length
13691
content-type
text/html; charset=utf-8
date
Wed, 30 Oct 2024 00:11:05 GMT
expires
Tue, 1 Jan 1980 12:00:00 GMT
pragma
no-cache
server
nginx/1.25.2
x-frame-options
SAMEORIGIN
x-otobo-login
/otobo/index.pl?
x-powered-by
OTOBO 10.1.8 (https://www.otobo.de/)
x-ua-compatible
IE=edge,chrome=1

Redirect headers

content-length
0
date
Wed, 30 Oct 2024 00:11:04 GMT
location
otobo/index.pl
server
nginx/1.25.2
favicon.ico
support.actabase.cloud/
240 B
318 B
Other
General
Full URL
https://support.actabase.cloud/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/

Response headers

date
Wed, 30 Oct 2024 00:11:04 GMT
content-type
text/html
server
nginx/1.25.2
CommonCSS_844cb9cda4a61181c5f36d6266c42843.css
support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/
150 KB
150 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/CommonCSS_844cb9cda4a61181c5f36d6266c42843.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
c38d2cb6312337991797e19c108b51a2dccfb353dc0884c48798c6ce395051fd

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

cache-control
max-age=2592000 must-revalidate
content-length
153144
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
text/css; charset=utf-8
last-modified
Sun, 27 Oct 2024 00:30:32 GMT
server
nginx/1.25.2
jquery-ui.min.css
support.actabase.cloud/otobo-web/skins/Agent/default/css/thirdparty/ui-theme/
21 KB
21 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/css/thirdparty/ui-theme/jquery-ui.min.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
4c0c8ecbd234b6c498183e51d88b3a021a3479f74cea0a767c2b9cb4a192eac8

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

cache-control
max-age=14400 must-revalidate
content-length
21457
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
text/css; charset=utf-8
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
font-awesome.min.css
support.actabase.cloud/otobo-web/common/css/
30 KB
30 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/common/css/font-awesome.min.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
799aeb25cc0373fdee0e1b1db7ad6c2f6a0e058dfadaa3379689f583213190bd

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

content-length
31000
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
text/css; charset=utf-8
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
ads.js
support.actabase.cloud/otobo-web/js/
910 B
1 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/ads.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
5a8ded6b33260c4a56e97f83757842c9953bf0d5d9da535662bdaa3546bd3484

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

content-length
910
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
application/javascript
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
CommonJS_fc968a5a696f85b361048feaefa0a7a2.js
support.actabase.cloud/otobo-web/js/js-cache/
1 MB
1 MB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/CommonJS_fc968a5a696f85b361048feaefa0a7a2.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
82bfcbaca0d1450849be046d606621c2e6c4aaa716f993bf26a6f719aa202155

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

cache-control
max-age=2592000 must-revalidate
content-length
1539634
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
application/javascript
last-modified
Sun, 27 Oct 2024 00:30:51 GMT
server
nginx/1.25.2
TranslationJS_it_853cad608959e8beb8d2f84b7f4e37e2.js
support.actabase.cloud/otobo-web/js/js-cache/
21 KB
21 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/TranslationJS_it_853cad608959e8beb8d2f84b7f4e37e2.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
d608edaf52db6cb401c0143ee5732ccd8bf429f5fa34c68bd34eec09d90f4b22

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

cache-control
max-age=2592000 must-revalidate
content-length
21207
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
application/javascript
last-modified
Sun, 27 Oct 2024 16:00:54 GMT
server
nginx/1.25.2
TemplateJS_Standard_4ac0ed9faafc81e621958270788f0d34.js
support.actabase.cloud/otobo-web/js/js-cache/
24 KB
24 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/TemplateJS_Standard_4ac0ed9faafc81e621958270788f0d34.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
8ed96ae12deeeb86927932bb4088460cc8cb9f2f8c24dc433116f1c20da1c8cb

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

cache-control
max-age=2592000 must-revalidate
content-length
24429
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
application/javascript
last-modified
Sun, 27 Oct 2024 00:30:51 GMT
server
nginx/1.25.2
ModuleJS_81e9721190db471633168bed4ca91a2b.js
support.actabase.cloud/otobo-web/js/js-cache/
2 KB
2 KB
Script
General
Full URL
https://support.actabase.cloud/otobo-web/js/js-cache/ModuleJS_81e9721190db471633168bed4ca91a2b.js
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
435a04d627cdf22d1d62f18e5e41b263ea231d0a4ce57b4236d3fce4471e1787

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

cache-control
max-age=2592000 must-revalidate
content-length
1731
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
application/javascript
last-modified
Sun, 27 Oct 2024 00:30:51 GMT
server
nginx/1.25.2
ResponsiveCSS_f278976515a3f9e72fa9aa020bd2c3b3.css
support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/
23 KB
23 KB
Stylesheet
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/ResponsiveCSS_f278976515a3f9e72fa9aa020bd2c3b3.css
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
af1629fbc3634e64cd561e320e55d370e642a9ae56474696edd049b45438fbe5

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

cache-control
max-age=2592000 must-revalidate
content-length
23262
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
text/css; charset=utf-8
last-modified
Sun, 27 Oct 2024 00:30:32 GMT
server
nginx/1.25.2
actabase_black.png
support.actabase.cloud/otobo-web/skins/Agent/default/img/
9 KB
10 KB
Image
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/img/actabase_black.png
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo/index.pl
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
ef646b4ddf68b76748cd2d1ee7b9c223cebaea28f4c76ee3030d6ad7c5a637b3

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

content-length
9720
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
image/png
last-modified
Tue, 13 Feb 2024 12:58:15 GMT
server
nginx/1.25.2
otobo-signet.svg
support.actabase.cloud/otobo-web/skins/Agent/default/img/
2 KB
2 KB
Image
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/img/otobo-signet.svg
Requested by
Host: support.actabase.cloud
URL: https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/CommonCSS_844cb9cda4a61181c5f36d6266c42843.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
98b600af3cbf02424255771fbd009c412c97277b26aba2808f7d867356b33082

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo-web/skins/Agent/default/css-cache/CommonCSS_844cb9cda4a61181c5f36d6266c42843.css

Response headers

content-length
1572
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
image/svg+xml
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2
product.ico
support.actabase.cloud/otobo-web/skins/Agent/default/img/icons/
2 KB
2 KB
Other
General
Full URL
https://support.actabase.cloud/otobo-web/skins/Agent/default/img/icons/product.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.102.220.113 Milan, Italy, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-102-220-113.eu-south-1.compute.amazonaws.com
Software
nginx/1.25.2 /
Resource Hash
6fe385e5acabb7a06f60ea3444a6749d9d52f6d60624b3b84a82e3678835bad4

Request headers

User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36
Referer
https://support.actabase.cloud/otobo/index.pl

Response headers

content-length
1894
date
Wed, 30 Oct 2024 00:11:05 GMT
content-type
image/vnd.microsoft.icon
last-modified
Thu, 05 Oct 2023 11:32:38 GMT
server
nginx/1.25.2

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| Core function| IgnoreEvent boolean| OTOBOAdblockDisabled string| CKEDITOR_BASEPATH function| $ function| jQuery object| matched object| browser object| nunjucks function| isJQueryObject object| CKEDITOR

1 Cookies

Domain/Path Name / Value
support.actabase.cloud/otobo/ Name: OTOBOBrowserHasCookie
Value: 1

1 Console Messages

Source Level URL
Text
network error URL: https://support.actabase.cloud/favicon.ico
Message:
Failed to load resource: the server responded with a status of 404 ()