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https://surveys.advancestores.com/s3/APRO-CSAT-Survey?caseid=5005b000021Tee4&caseownerid=0055b00000RPJ5Q&agentname=Tyiah
Submission: On August 30 via manual from TR — Scanned from DE
Submission: On August 30 via manual from TR — Scanned from DE
Form analysis 1 forms found in the DOM
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</form>Text Content
We've detected that Javascript is not enabled. It is required for an optimal survey taking experience. Please check your browser's settings and make sure Javascript is turned on. Learn how to enable Javascript. Skip survey header CSAT / DSAT SURVEY All questions marked with a * are required. 1. How would you rate your experience with our Support Center agent? *This question is required. Space Cell Please Select: 5 Stars = The best darn service I've ever had! 😁 4 Stars = Pretty good. 😊 3 Stars = Meh. Neutral. 😶 2 Stars = Not entirely the worst. 😕 1 Star = Literally, the worst. 😡 Reset star selection 1 out of 5 stars for 5 Stars = The best darn service I've ever had! 😁 4 Stars = Pretty good. 😊 3 Stars = Meh. Neutral. 😶 2 Stars = Not entirely the worst. 😕 1 Star = Literally, the worst. 😡: Please Select: 2 out of 5 stars for 5 Stars = The best darn service I've ever had! 😁 4 Stars = Pretty good. 😊 3 Stars = Meh. Neutral. 😶 2 Stars = Not entirely the worst. 😕 1 Star = Literally, the worst. 😡: Please Select: 3 out of 5 stars for 5 Stars = The best darn service I've ever had! 😁 4 Stars = Pretty good. 😊 3 Stars = Meh. Neutral. 😶 2 Stars = Not entirely the worst. 😕 1 Star = Literally, the worst. 😡: Please Select: 4 out of 5 stars for 5 Stars = The best darn service I've ever had! 😁 4 Stars = Pretty good. 😊 3 Stars = Meh. Neutral. 😶 2 Stars = Not entirely the worst. 😕 1 Star = Literally, the worst. 😡: Please Select: 5 out of 5 stars for 5 Stars = The best darn service I've ever had! 😁 4 Stars = Pretty good. 😊 3 Stars = Meh. Neutral. 😶 2 Stars = Not entirely the worst. 😕 1 Star = Literally, the worst. 😡: Please Select: 2. Please tell us more about your experience with our Support Center agent. *This question is required. -- Please Select --Agent FriendlinessAgent Knowledge / Accuracy of ResponseResolving my needs before the interaction endedResponse SpeedOther – Please tell us more in the text box Please share your feedback about our Support Center Agent. 3. If you want to share feedback related to your experience with a store / other, please select from the dropdown below. -- Please Select --Store ExperienceNo Follow Up from Store / Local LeadershipFree Services (Battery testing, wiper install, etc.)Discount ExclusionInventory AvailabilityLabor ClaimsPricingFDO OrdersPayment / Checkout IssuesRebatesProRewardsExchange PolicyReturn PolicyAdvance Professional Website – NavigationAdvance Professional Website – FitmentAdvance Professional Website – OtherOther – Please tell us more in the text box Please share your feedback about your experience with a store / other. Account ID Contact ID Case ID Case Number Owner ID Record Type Id 0%