support.norton.com Open in urlscan Pro
69.192.161.30  Public Scan

Submitted URL: https://email.norton.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlTQG1r4zdD0zbzdLe1gcKRfpaDr4zbiYr8iXzciCXGS9CgpSzczgzdoR5dvVXtpKX...
Effective URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20080408153709EN?abproduct=home&abversion=1&entsrc=redirect_pu...
Submission: On June 13 via api from CH — Scanned from DE

Form analysis 4 forms found in the DOM

/sp/en/us/home/current/search-results?abproduct=home&abversion=1&entsrc=redirect_pubweb&om_em_cid=hho_email_US_TRIG_NAM_AR_PB_LL_P_2021_07&pvid=f-home

<form class="nav-search-form search-form" action="/sp/en/us/home/current/search-results?abproduct=home&amp;abversion=1&amp;entsrc=redirect_pubweb&amp;om_em_cid=hho_email_US_TRIG_NAM_AR_PB_LL_P_2021_07&amp;pvid=f-home">
  <div class="nav-search-form-wrapper">
    <input id="search-query" aria-label="Search" maxlength="80" class="nav-search-form-input" type="text" name="q" placeholder="" value="">
    <input name="site" type="hidden" value="nrtn_en_US">
    <input name="client" type="hidden" value="norton">
    <input type="hidden" name="abproduct" value="home">
    <input type="hidden" name="abversion" value="1">
    <input type="hidden" name="entsrc" value="redirect_pubweb">
    <input type="hidden" name="om_em_cid" value="hho_email_US_TRIG_NAM_AR_PB_LL_P_2021_07">
    <input type="hidden" name="pvid" value="f-home">
    <button class="btn btn-search nav-search-form-submit" type="submit" aria-label="search button">
      <span class="navbar-icon-search" aria-hidden="true">
        <img src="/sp/images/icon-search.png" alt="search icon">
      </span>
    </button>
    <button class="nav-search-close" aria-label="Close">×</button>
  </div>
</form>

/sp/en/us/home/current/search-results?abproduct=home&abversion=1&entsrc=redirect_pubweb&om_em_cid=hho_email_US_TRIG_NAM_AR_PB_LL_P_2021_07&pvid=f-home

<form class="navbar-form navbar-left search search-form" action="/sp/en/us/home/current/search-results?abproduct=home&amp;abversion=1&amp;entsrc=redirect_pubweb&amp;om_em_cid=hho_email_US_TRIG_NAM_AR_PB_LL_P_2021_07&amp;pvid=f-home">
  <div class="form-group">
    <div class="form-input-group">
      <span class="search-icon">
        <button class="btn btn-search">
          <span class="glyphicon glyphicon-search"></span>
        </button>
      </span>
      <input id="search-query-mobile" maxlength="80" class="form-control search-text" type="text" name="q" placeholder="" value="">
      <input name="site" type="hidden" value="nrtn_en_US">
      <input name="client" type="hidden" value="norton">
    </div>
    <input type="hidden" name="abproduct" value="home">
    <input type="hidden" name="abversion" value="1">
    <input type="hidden" name="entsrc" value="redirect_pubweb">
    <input type="hidden" name="om_em_cid" value="hho_email_US_TRIG_NAM_AR_PB_LL_P_2021_07">
    <input type="hidden" name="pvid" value="f-home">
  </div>
</form>

GET /sp/en/us/home/current/search-results

<form id="searchform" method="get" action="/sp/en/us/home/current/search-results">
  <div class="input-group"><input id="search-query-uber" aria-label="Search" class="form-control input-lg" maxlength="80" name="q" type="text" placeholder="Search Support:" value=""
      style="font-family: &quot;Source Sans Pro&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 300; font-size: 17px; color: rgb(0, 0, 0); height: 55px;"><span class="input-group-btn"><input class="btn btn-default input-lg"
        type="image" src="/sp/images/icn_search.png" border="0" alt="Submit"
        style="height: 55px; padding: 10px; font-family: &quot;Source Sans Pro&quot;, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 300; font-size: 17px; color: rgb(0, 0, 0);"><input name="site" type="hidden" value="nrtn_en_US"><input
        name="client" type="hidden" value="norton"><input name="abproduct" type="hidden" value="home"><input name="abversion" type="hidden" value="1"><input name="entsrc" type="hidden" value="redirect_pubweb"><input name="om_em_cid" type="hidden"
        value="hho_email_us_trig_nam_ar_pb_ll_p_2021_07"><input name="pvid" type="hidden" value="f-home"></span></div>
</form>

Name: kes-form

<form id="kes-form-bad" name="kes-form">
  <div class="checkboxes">
    <label class="checkbox-inline cbox1"><input type="checkbox" value="negative-not-my-issue"><span>This was not my issue</span></label>
    <label class="checkbox-inline cbox2"><input type="checkbox" value="negative-steps-hard"><span>The steps were hard to follow</span></label>
    <label class="checkbox-inline cbox3"><input type="checkbox" value="negative-solution-didnt-work"><span>The solution did not work</span></label>
    <label class="checkbox-inline cbox4"><input type="checkbox" value="negative-other"><span>Other</span></label>
  </div>
  <p class="checkbox-input"><button type="submit" id="kes-submit-neg" class="button primary"><span>Submit</span></button></p>
</form>

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DOCID: kb20080408153709EN
Operating System: Mac;Windows
Last modified: 04/11/2022



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