vha.my.salesforce-sites.com
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Submitted URL: http://vha.my.salesforce-sites.com//ConfirmIdentityRequest?brand=TPG
Effective URL: https://vha.my.salesforce-sites.com//ConfirmIdentityRequest?brand=TPG
Submission: On February 05 via manual from AU — Scanned from GB
Effective URL: https://vha.my.salesforce-sites.com//ConfirmIdentityRequest?brand=TPG
Submission: On February 05 via manual from AU — Scanned from GB
Form analysis 4 forms found in the DOM
<form id="confirmIdentityForm" novalidate="novalidate">
<input id="brand" name="brand" type="hidden" value="TPG">
<input id="reqUpload" name="reqUpload" type="hidden" value="No">
<div class="col-sm-12">
<div class="form-group">
<label>First Name<font color="red" size="3">*</font>
</label>
<input class="form-control" id="first_name" name="first_name" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<label>Last Name<font color="red" size="3">*</font>
</label>
<input class="form-control" id="last_name" name="last_name" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<label>Contact number<font color="red" size="3">*</font>
</label>
<input class="form-control" id="mobile_no" name="mobile_no" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<label>Email<font color="red" size="3">*</font>
</label>
<input class="form-control" id="email_address" name="email_address" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<label>Account number or Mobile number<font color="red" size="3">*</font>
</label>
<input class="form-control" id="account_number" name="account_number" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12" id="triage_block">
<label>Contact Reason<font color="red" size="3">*</font></label>
<select class="form-control" id="triage_field" name="triage_field" onchange="reasonChange()" style="font-family: Arial, Helvetica, sans-serif;">
<option value=""></option>
<option value="Activate SIM">Activate SIM</option>
<option value="Confirm Identity">Confirm identity</option>
<option value="Call Diversion or Forward">Call Diversion or Forward</option>
</select>
<script>
function reasonChange() {
var RFC = document.getElementById("triage_field"); //this is the Reason for contacting field
var SIMinput = document.getElementById("sim_number");
var SIMfield = document.getElementById("sim_no");
var SIMmobField = document.getElementById("simMob_no");
var PINField = document.getElementById("newPIN_field");
var divertNumFROM = document.getElementById('div_FROM');
var divertNumTO = document.getElementById('div_TO');
if (RFC.value === "Activate SIM") {
SIMfield.style.display = "block";
SIMmobField.style.display = "block";
PINField.style.display = "none";
SIMinput.value = "8961030000"; < !-- ** ** ** * -- > divertNumFROM.style.display = 'none';
divertNumTO.style.display = 'none';
} else if (RFC.value === "Change PIN") {
SIMfield.style.display = "none";
SIMmobField.style.display = "none";
PINField.style.display = "block";
SIMinput.value = ""; < !-- ** ** ** * -- > divertNumFROM.style.display = 'none';
divertNumTO.style.display = 'none';
} else if (RFC.value === 'Call Diversion or Forward') {
divertNumFROM.style.display = 'block';
divertNumTO.style.display = 'block';
SIMfield.style.display = "none";
SIMmobField.style.display = "none";
PINField.style.display = "none";
SIMinput.value = "";
} else {
divertNumFROM.style.display = 'none';
divertNumTO.style.display = 'none';
SIMfield.style.display = "none";
SIMmobField.style.display = "none";
PINField.style.display = "none";
SIMinput.value = "";
}
}
</script>
</div>
<div class="col-sm-12" id="sim_no" style="display:none;">
<br>
<div class="form-group">
<label>SIM Number<font color="red" size="3">*</font>
</label>
<input class="form-control" id="sim_number" name="sim_number" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12" id="simMob_no" style="display:none;">
<div class="form-group">
<label>Mobile Number<font color="red" size="3">*</font>
<div class="popup" onclick="showMessage1()">
<i class="fa fa-info-circle"></i>
<div class="popuptext" id="myPopup1">
<div>Please input the mobile number you would like the SIM activated on.</div>
</div>
</div>
</label>
<input class="form-control" id="sim_MobNumber" name="sim_MobNumber" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12" id="newPIN_field" style="display:none;">
<br>
<div class="form-group">
<label>New PIN<font color="red" size="3">*</font>
<div class="popup" onclick="showMessage2()">
<i class="fa fa-info-circle"></i>
<div class="popuptext" id="myPopup2">
<div> Enter a new <span id="pinLength">4</span> digit PIN of your choice. Please ensure it does not contain the following: <br> • Consecutive numbers in either an upward or downward order. E.g. <span id="consecPIN">1234, 2345,
9876, 4321.</span>
<br> • The same number repeated. E.g. <span id="repeatPIN">0000, 1111, 2222 through to 9999.</span>
<br> • Any combination of your birthdate. E.g. birthday is 10 February 1966, cannot use <span id="bdayPIN">1002 or 1966.</span>
<br> • Postcode of your listed home or billing account addresses. <br> • Phone keypad patterns E.g. <span id="patternPIN">1379, 2468, 1397, 2684, 1793, 2580.</span>
<br>
<br>If your PIN does not comply with <span class="dynaBrand">TPG</span>’s PIN standards, your request will not be completed. <br>You will need to provide your PIN to <span class="dynaBrand">TPG</span> when you call, chat with us online
or access your account online. <br>Please keep this secure and don’t write it down anywhere. <span class="dynaBrand">TPG</span> will never call you and ask you for your PIN.
</div>
</div>
</div>
</label>
<input class="form-control" id="new_PIN" name="new_PIN" style="font-family: Arial, Helvetica, sans-serif;" type="Password">
</div>
</div>
<div class="col-sm-12" id="div_FROM" style="display:none;">
<br>
<div class="form-group">
<label>Divert all calls from this phone number<font color="red" size="3">*</font>
</label>
<input class="form-control" id="div_numFROM" name="div_numFROM" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div class="col-sm-12" id="div_TO" style="display:none;">
<br>
<div class="form-group">
<label>Divert all calls to this phone number<font color="red" size="3">*</font>
</label>
<input class="form-control" id="div_numTO" name="div_numTO" style="font-family: Arial, Helvetica, sans-serif;" type="text">
</div>
</div>
<div id="fileUpload" style="display:none;">
<div class="col-sm-12">
<div class="form-group">
<br>
<label>Please upload the required documents below:</label>
<br>
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<label>1. A photo of yourself holding your current Government issued photo ID (passport, driver’s licence or photo card) by your face<font color="red" size="3">*</font></label>
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<input class="bar-file-inputs fileUploadClass" id="id_selfie" name="id_selfie" style="font-family: Arial, Helvetica, sans-serif; text-align: left; float: left; padding:5px 0 20px 15px;" type="file">
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<label>2. A clear copy of your photo ID (same ID as above). Digital ID screen shots are not accepted.<font color="red" size="3">*</font></label>
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<input class="bar-file-inputs fileUploadClass" id="photo_id" name="photo_id" style="font-family: Arial, Helvetica, sans-serif; text-align: left; float: left;padding:5px 0 20px 15px;" type="file">
</div>
</div>
<div style="clear:both"></div>
</div>
<div class="col-sm-12" style="padding-bottom:15px; padding-top:10px;">
<div class="form-group">
<label>Additional Comments </label>
<textarea class="form-control" id="additional_Comments" name="additional_Comments" rows="4" style="height: 130px;font-family: Arial, Helvetica, sans-serif;"></textarea>
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<pchechbox>
<input id="privacy_policy" name="privacy_policy" type="checkbox"> By ticking this box I declare that the information provided is true and accurate at the time of completion. I also acknowledge that the information provided will be
used and stored in accordance with the Australian Privacy Act and <span class="dynaBrand">TPG</span>’s Privacy Policy available at
<a href="https://www.tpg.com.au/about/privacy" id="privacyURL" target="_blank">https://www.tpg.com.au/about/privacy</a>
</pchechbox>
</div>
</div>
<div id="errorPlacement1"></div>
<i class="fa fa-spinner fa-spin tpg" id="loadingImg" style="font-size:48px;display:none"></i>
</form>Name: confirmIDentityReq:j_id14 — POST /ConfirmIdentityRequest
<form id="confirmIDentityReq:j_id14" name="confirmIDentityReq:j_id14" method="post" action="/ConfirmIdentityRequest" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="confirmIDentityReq:j_id14" value="confirmIDentityReq:j_id14">
<script id="confirmIDentityReq:j_id14:j_id16" type="text/javascript">
af_submitFile = function(fileData, barId, fileName, fileType) {
A4J.AJAX.Submit('confirmIDentityReq:j_id14', null, {
'similarityGroupingId': 'confirmIDentityReq:j_id14:j_id16',
'containerId': 'confirmIDentityReq:j_id14:j_id15',
'oncomplete': function(request, event, data) {
REFRESH();
},
'parameters': {
'confirmIDentityReq:j_id14:j_id16': 'confirmIDentityReq:j_id14:j_id16',
'fileName': (typeof fileName != 'undefined' && fileName != null) ? fileName : '',
'fileData': (typeof fileData != 'undefined' && fileData != null) ? fileData : '',
'barId': (typeof barId != 'undefined' && barId != null) ? barId : '',
'fileType': (typeof fileType != 'undefined' && fileType != null) ? fileType : ''
}
})
};
</script>
<div id="confirmIDentityReq:j_id14:j_id27"></div>
</form>Name: confirmIDentityReq:j_id22 — POST /ConfirmIdentityRequest
<form id="confirmIDentityReq:j_id22" name="confirmIDentityReq:j_id22" method="post" action="/ConfirmIdentityRequest" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="confirmIDentityReq:j_id22" value="confirmIDentityReq:j_id22">
<div id="tstpopup">
<div id="popUpBack" layout="block">
<div id="popUp" layout="block">
<label style="font-family: Arial, Helvetica, sans-serif;">Thanks for completing the Confirm ID form. You'll receive an email confirmation shortly.</label><br><br>
</div>
</div>
</div>
<div id="confirmIDentityReq:j_id22:j_id28"></div>
</form>Name: confirmIDentityReq:j_id24 — POST /ConfirmIdentityRequest
<form id="confirmIDentityReq:j_id24" name="confirmIDentityReq:j_id24" method="post" action="/ConfirmIdentityRequest" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="confirmIDentityReq:j_id24" value="confirmIDentityReq:j_id24">
<div id="spinnerpopup">
<div id="spinnerPopUpInside" layout="block">
<div id="PopUpInside" layout="block" class="tpg">
<label id="uploadMsg" style="font-family: Arial, Helvetica, sans-serif; text-align:center; width:598px; margin:5px;" class="tpg">Please do not close your browser window</label>
</div>
</div>
</div>
<div id="confirmIDentityReq:j_id24:j_id29"></div>
</form>Text Content
Thank you for confirming your ID. You’ll receive an email confirmation shortly. USE THIS FORM TO VERIFY YOUR IDENTITY Please fill out this form so we can start the verification process. Once submitted we will be in contact with you within the next 2 business days via text or via your nominated email address. First Name* Last Name* Contact number* Email* Account number or Mobile number* Contact Reason* Activate SIMConfirm identityCall Diversion or Forward SIM Number* Mobile Number* Please input the mobile number you would like the SIM activated on. New PIN* Enter a new 4 digit PIN of your choice. Please ensure it does not contain the following: • Consecutive numbers in either an upward or downward order. E.g. 1234, 2345, 9876, 4321. • The same number repeated. E.g. 0000, 1111, 2222 through to 9999. • Any combination of your birthdate. E.g. birthday is 10 February 1966, cannot use 1002 or 1966. • Postcode of your listed home or billing account addresses. • Phone keypad patterns E.g. 1379, 2468, 1397, 2684, 1793, 2580. If your PIN does not comply with TPG’s PIN standards, your request will not be completed. You will need to provide your PIN to TPG when you call, chat with us online or access your account online. Please keep this secure and don’t write it down anywhere. TPG will never call you and ask you for your PIN. Divert all calls from this phone number* Divert all calls to this phone number* Please upload the required documents below: 1. A photo of yourself holding your current Government issued photo ID (passport, driver’s licence or photo card) by your face* 2. A clear copy of your photo ID (same ID as above). Digital ID screen shots are not accepted.* Additional Comments By ticking this box I declare that the information provided is true and accurate at the time of completion. I also acknowledge that the information provided will be used and stored in accordance with the Australian Privacy Act and TPG’s Privacy Policy available at https://www.tpg.com.au/about/privacy Thanks for completing the Confirm ID form. You'll receive an email confirmation shortly. Please do not close your browser window