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Need help? Contact Us

info@premiercapitaltrust.com


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 * Banking Services Accounts & services
   Current Accounts Premier Account Advance Account Student Account Bank Account
   Savings ISAs Online Bonus Saver Flexible Saver
   Credit cards 32 Month Transfer Credit Card Advance Credit Card Dual Credit
   Card Classic Credit Card Premier Credit Card Premier World Elite Mastercard
   Student Credit Card
   Services Ways to bank Voice ID Contact & Support International services
   Currency Account International Payments Travel money
 * Loans Loans & mortgages
   Loans Personal Loan Car Loan Flexi loan Premier Personal Loan Graduate Loan
   Overdrafts
   Mortgages First time buyer 95% Mortgages Remortgage Buy to let Existing
   homeowner Mortgage rates Armed Forces Personnel
   Credit cards 32 Month Transfer Credit Card Advance Credit Card Dual Credit
   Card Classic Credit Card Premier Credit Card Premier World Elite Mastercard
   Student Credit Card
   Services Help & Support Money Worries Tools & Guides Overpayment calculator
   Repayment calculator Base rate information
 * Investing Products & analysis
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   Trust fund View all
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   Why invest with us? Find out more
   Wealth Insights
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   Centre Log on to Share dealing Investments contacts Existing Selected
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 * Insurance Property & family
   Insurance Home Insurance Travel Insurance Student Insurance View all
   Life Insurance Life Cover Critical Illness Cover Income Cover Telephone
   Protection Advice View all
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   Claims
   Premier Customers Travel Insurance Claims Car Insurance Claims
 * Life events Help & support
   Life events Bereavement support Separation support Settling in the United
   Kingdom Getting married Planning your retirement Growing your wealth Moving
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   Protecting what matters Learn more
   Customer support Ways we can help Money Worries Frequently asked questions
   Individual Review Book your review today for a
   quick financial checkup


CLAIM INFORMATION FOR EXISTING CUSTOMERS


CLAIM INFORMATION FOR EXISTING CUSTOMERS


CLAIM INFORMATION FOR EXISTING CUSTOMERS


CLAIM INFORMATION FOR EXISTING CUSTOMERS


CLAIM INFORMATION FOR EXISTING CUSTOMERS

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FIND OUT HOW TO MAKE A HOME INSURANCE CLAIM

If the worst happens, we’ll do everything we can to help and to make the claims
process easy for you. Before you make a claim, make sure you have:

 * Your insurance policy number
 * Receipts, quotes or invoices
 * An estimate of the size of the affected area
 * Photos of damaged or lost property (if you have any)

Premier Capital Trust Home Insurance is provided by Aviva Insurance Limited.


MAKE A CLAIM ONLINE

When you make a claim between 08:00 - 18:00 Monday to Friday, we’ll aim to come
back to you within 2 hours to progress it.

Financial and other eligibility criteria apply. Fees apply.

Start your claim online


MAKE A CLAIM OVER THE PHONE

If there's been an emergency or if you’d like to make a claim over the phone,
call us so we can help you as soon as possible. Lines are open 24/7.

+44 Call-Premier Capital Trust

 * Examples of emergency situations:
 * Your home is unsecure due to damaged locks, doors or windows
 * There's standing water in your home as a result of flooding
 * There's ongoing dripping or leaking water
 * Your home is uninhabitable
 * There's any risk of injury to you or anyone else from hazards like falling
   masonry or electrocution

*In the interests of security for all parties, telephone calls may be monitored
and/or recorded.

 * Flood advice and help (PDF, 49.1KB)


MAKE A LEGAL CLAIM

+44 Call-Premier Capital Trust

Lines open 24 hours a day, 7 days a week. In the interests of security for all
parties, telephone calls may be monitored and/or recorded.


ACCESS HOME EMERGENCY SERVICES

+44 Call-Premier Capital Trust

Lines open 24 hours a day, 7 days a week. In the interests of security for all
parties, telephone calls may be monitored and/or recorded.


YOUR CANCELLATION RIGHTS

You have a statutory right to cancel your policy within 14 days from the day of
purchase or renewal of the policy or the day on which you receive your policy or
renewal documentation, whichever is later.

If you would like to cancel your Home Insurance policy, please call us:

+44 Call-Premier Capital Trust

Lines open 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday
(excluding Christmas Day, Boxing Day and New Year's Day). Calls may be monitored
or recorded.

New to Premier Capital Trust Home Insurance?

Learn More


MORE INFORMATION ABOUT PREMIER CAPITAL TRUST HOME INSURANCE

Coverage details

Learn more about what's covered in your policy.

Policy documents

Access PDF versions of important insurance documents.

Help and support

Find all contact numbers and access helpful articles and tips.

CONNECT WITH US

Listening to what you have to say about our services matters to us.

HELP & SUPPORT

Got a question? We are here to help you

OUR PERFORMANCE

View our service dashboard to see how we're doing
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