support.shorthand.com Open in urlscan Pro
52.70.144.151 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.shorthand.com/
Effective URL:
https://support.shorthand.com/en
Submission: On August 25 via automatic, source certstream-suspicious (August 25th 2020, 8:11:34 am UTC)

Summary HTTP 22 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 12 IPs in 3 countries across 10 domains to perform 22 HTTP transactions. The main IP is 52.70.144.151, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.shorthand.com.
TLS certificate: Issued by Amazon on March 14th 2020. Valid for: a year.

This is the only time support.shorthand.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 4	52.70.144.151 52.70.144.151	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:81d::200a	15169 (GOOGLE) (GOOGLE)
1	2600:9000:205... 2600:9000:2057:9000:1d:21e6:f700:93a1	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:4001:81a::2003	15169 (GOOGLE) (GOOGLE)
7	143.204.202.106 143.204.202.106	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:4001:801::2008	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:801::200e	15169 (GOOGLE) (GOOGLE)
1 1	2a00:1450:400... 2a00:1450:4001:802::200e	15169 (GOOGLE) (GOOGLE)
1 1	2a00:1450:400... 2a00:1450:400c:c06::9d	15169 (GOOGLE) (GOOGLE)
1 1	2a00:1450:400... 2a00:1450:4001:824::2004	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:81e::2003	15169 (GOOGLE) (GOOGLE)
1	2600:9000:218... 2600:9000:2182:2800:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
1	2600:9000:218... 2600:9000:2182:1200:1a:2af:6d00:93a1	16509 (AMAZON-02) (AMAZON-02)
1	18.233.117.71 18.233.117.71	14618 (AMAZON-AES) (AMAZON-AES)
1	143.204.202.92 143.204.202.92	16509 (AMAZON-02) (AMAZON-02)
22	12

4 52.70.144.151 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-70-144-151.compute-1.amazonaws.com

support.shorthand.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:81d::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2057:9000:1d:21e6:f700:93a1 (United States)

ASN16509 (AMAZON-02, US)

media-cdn.shorthand.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:81a::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 143.204.202.106 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-202-106.fra53.r.cloudfront.net

cdn.elev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:801::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:801::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:802::200e (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c06::9d (Brussels, Belgium) 1 redirects

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:824::2004 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:81e::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2182:2800:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2182:1200:1a:2af:6d00:93a1 (United States)

ASN16509 (AMAZON-02, US)

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.233.117.71 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-18-233-117-71.compute-1.amazonaws.com

ipa.elev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.202.92 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-202-92.fra53.r.cloudfront.net

events.elev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	elev.io cdn.elev.io ipa.elev.io events.elev.io	113 KB
5	shorthand.com 1 redirects support.shorthand.com media-cdn.shorthand.com	33 KB
2	lfeeder.com sc.lfeeder.com tr.lfeeder.com	4 KB
2	google-analytics.com 1 redirects www.google-analytics.com	18 KB
2	googletagmanager.com www.googletagmanager.com	86 KB
2	gstatic.com fonts.gstatic.com	18 KB
1	google.de www.google.de	106 B
1	google.com 1 redirects www.google.com	182 B
1	doubleclick.net 1 redirects stats.g.doubleclick.net	151 B
1	googleapis.com fonts.googleapis.com	1 KB
22	10

	Domain	Requested by
7	cdn.elev.io	support.shorthand.com cdn.elev.io
4	support.shorthand.com	1 redirects support.shorthand.com
2	www.google-analytics.com	1 redirects www.googletagmanager.com
2	www.googletagmanager.com	support.shorthand.com
2	fonts.gstatic.com	fonts.googleapis.com
1	events.elev.io	support.shorthand.com
1	ipa.elev.io	cdn.elev.io
1	tr.lfeeder.com	support.shorthand.com
1	sc.lfeeder.com	support.shorthand.com
1	www.google.de	support.shorthand.com
1	www.google.com	1 redirects
1	stats.g.doubleclick.net	1 redirects
1	media-cdn.shorthand.com	support.shorthand.com
1	fonts.googleapis.com	support.shorthand.com
22	14

This site contains links to these domains. Also see Links.

Domain
shorthand.com
elev.io

Subject Issuer	Validity	Valid
support.shorthand.com Amazon	`2020-03-14` - `2021-04-14`	a year	crt.sh
upload.video.google.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
shorthand.com Amazon	`2019-11-25` - `2020-12-25`	a year	crt.sh
*.gstatic.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
cdn.elev.io Amazon	`2020-06-27` - `2021-07-27`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
www.google.de GTS CA 1O1	`2020-08-11` - `2020-11-03`	3 months	crt.sh
*.lfeeder.com Amazon	`2019-10-02` - `2020-11-02`	a year	crt.sh
*.elev.io Amazon	`2020-08-24` - `2021-09-24`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://support.shorthand.com/en
Frame ID: C2B63E1CCF36F0A24E5846FEBB72B90E
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://support.shorthand.com/ HTTP 302
https://support.shorthand.com/en Page URL

Detected technologies

Apache (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

22
Requests

100 %
HTTPS

73 %
IPv6

10
Domains

14
Subdomains

12
IPs

3
Countries

273 kB
Transfer

822 kB
Size

6
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://shorthand.com/
Title: Shorthand

Search URL Search Domain Scan URL

URL: https://elev.io/referral?utm_source=customer&utm_medium=kb&utm_term=v1&utm_content=Knowledge%20Management&utm_campaign=58d9e1d570a32
Title: Knowledge Management

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.shorthand.com/ HTTP 302
https://support.shorthand.com/en Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 13

https://www.google-analytics.com/r/collect?v=1&_v=j83&a=1644472674&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.shorthand.com%2Fen&ul=en-us&de=UTF-8&dt=Shorthand%20Support&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAUAB~&jid=2092770135&gjid=561116543&cid=1772015882.1598343075&tid=UA-42055132-1&_gid=989400289.1598343075&_r=1&gtm=2ou8c0&z=450106679 HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-42055132-1&cid=1772015882.1598343075&jid=2092770135&_gid=989400289.1598343075&gjid=561116543&_v=j83&z=450106679 HTTP 302
https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-42055132-1&cid=1772015882.1598343075&jid=2092770135&_v=j83&z=450106679 HTTP 302
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-42055132-1&cid=1772015882.1598343075&jid=2092770135&_v=j83&z=450106679&slf_rd=1&random=708247953

22 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en Show response
support.shorthand.com/
Redirect Chain

https://support.shorthand.com/
https://support.shorthand.com/en

42 KB
9 KB

600ms
599ms

Document
text/html

52.70.144.151
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.shorthand.com/en
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.70.144.151 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-70-144-151.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 437a2f278200307976d1d384308a0d22dc177b016e830ca0a45ebb911408c51b

Request headers

:method: GET
:authority: support.shorthand.com
:scheme: https
:path: /en
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: none
sec-fetch-mode: navigate
sec-fetch-user: ?1
sec-fetch-dest: document
accept-encoding: gzip, deflate, br
accept-language: en-US
cookie: laravel_session=eyJpdiI6IkJDTW0xY3BHUzFDWEdudXN3dVQxbFE9PSIsInZhbHVlIjoiSTVjMnloZlBNaVRIekJob1wvUko5SGFpQmh2Z0pZcDhBXC9iR2VMNENkSEJmQVRQbytvSk9aSGVaalZwV0o5V2FMQWU3OUt1c3lCaTdnMkpPOE1tRzdoUT09IiwibWFjIjoiYTA1NGVlM2MwM2I3ZjRmYjQ0Y2JiODY0Mzc0OTc4ZTQ5OWE4ZjY3YzQ2YzJjZWU1ODJlZGYyNjY5MzUzNDM4ZSJ9
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status: 200
date: Tue, 25 Aug 2020 08:11:14 GMT
content-type: text/html; charset=UTF-8
content-length: 8930
server: Apache
cache-control: no-cache, private
set-cookie: laravel_session=eyJpdiI6ImY0YVdCMUJkMnFsbkt3bFV4U2kxQUE9PSIsInZhbHVlIjoiSGdmaUhMTk5meE8wQWFqUFFkNEZ3V2Y1bW9cL1VQWEtSZ0RwWXEzZ0huYkk2SCtzUFZ3OVRTaEtYSFBkaEZkRmMzNHhHd2RWVUtCeERrZkZOWGhrYWFBPT0iLCJtYWMiOiIyOTE2Y2ZhOTA5MDUxZTc4YzcyNjhmY2YzMzc2NjcwZGRiMGRiZTc4OGI5ZTIwYzc0ZTJiOGJjNGViZGE3MWExIn0%3D; expires=Tue, 25-Aug-2020 10:11:14 GMT; Max-Age=7200; path=/; httponly
vary: Accept-Encoding
content-encoding: gzip

Redirect headers

status: 302
date: Tue, 25 Aug 2020 08:11:13 GMT
content-type: text/html; charset=UTF-8
content-length: 374
location: https://support.shorthand.com/en
server: Apache
vary: Accept-Language
cache-control: no-cache, private
set-cookie: laravel_session=eyJpdiI6IkJDTW0xY3BHUzFDWEdudXN3dVQxbFE9PSIsInZhbHVlIjoiSTVjMnloZlBNaVRIekJob1wvUko5SGFpQmh2Z0pZcDhBXC9iR2VMNENkSEJmQVRQbytvSk9aSGVaalZwV0o5V2FMQWU3OUt1c3lCaTdnMkpPOE1tRzdoUT09IiwibWFjIjoiYTA1NGVlM2MwM2I3ZjRmYjQ0Y2JiODY0Mzc0OTc4ZTQ5OWE4ZjY3YzQ2YzJjZWU1ODJlZGYyNjY5MzUzNDM4ZSJ9; expires=Tue, 25-Aug-2020 10:11:13 GMT; Max-Age=7200; path=/; httponly

GET
H2 200 index-f8afbb8596.css
support.shorthand.com/build/css/ 23 KB
5 KB 105ms
104ms Stylesheet
text/css 52.70.144.151
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.shorthand.com/build/css/index-f8afbb8596.css
Requested by: Host: support.shorthand.com
URL: https://support.shorthand.com/en
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.70.144.151 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-70-144-151.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 363b81fac35db9b088519ab04ff239c83c4bf4de1ec2a9ada9a09d03db729d4a

Request headers

Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 25 Aug 2020 08:11:14 GMT
content-encoding: gzip
last-modified: Thu, 30 Jul 2020 06:50:36 GMT
server: Apache
etag: "5ac6-5aba316e9e700-gzip"
vary: Accept-Encoding
content-type: text/css
status: 200
accept-ranges: bytes
content-length: 5415

GET
H2 200 index-db2ac1c8d5.js Show response
support.shorthand.com/build/js/ 55 KB
17 KB 105ms
105ms Script
application/javascript 52.70.144.151
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.shorthand.com/build/js/index-db2ac1c8d5.js
Requested by: Host: support.shorthand.com
URL: https://support.shorthand.com/en
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.70.144.151 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-70-144-151.compute-1.amazonaws.com
Software: Apache /
Resource Hash: eb43088ae05e6ffbc15ab04fdc1a37031379ddb7c7d62b6d61d9b2e23ad980a3

Request headers

Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 25 Aug 2020 08:11:14 GMT
content-encoding: gzip
last-modified: Thu, 30 Jul 2020 06:50:36 GMT
server: Apache
etag: "dc3d-5aba316e9e700-gzip"
vary: Accept-Encoding
content-type: application/javascript
status: 200
accept-ranges: bytes
content-length: 16820

GET
H2 200 css
fonts.googleapis.com/ 15 KB
1 KB 16ms
16ms Stylesheet
text/css 2a00:1450:4001:81d::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,700,700i

Requested by

Host: support.shorthand.com
URL: https://support.shorthand.com/build/css/index-f8afbb8596.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81d::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

3fd6986a84a7e7b22b06375e6817590d85d7aec3a86231d821c3afa0a20c37b6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://support.shorthand.com/build/css/index-f8afbb8596.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
status: 200
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Tue, 25 Aug 2020 07:34:49 GMT
server: ESF
date: Tue, 25 Aug 2020 08:11:14 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 25 Aug 2020 08:11:14 GMT

GET
H2 200 logo-white.svg
media-cdn.shorthand.com/public/media/logos/ 3 KB
2 KB 74ms
19ms Image
image/svg+xml 2600:9000:2057:9000:1d:21e6:f700:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://media-cdn.shorthand.com/public/media/logos/logo-white.svg

Requested by

Host: support.shorthand.com
URL: https://support.shorthand.com/en

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2600:9000:2057:9000:1d:21e6:f700:93a1 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

nginx /

Resource Hash

50c1550c55b15db9fa3b1aef41d63bf71d3236dfdbd8046b22c90efe731feb7c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 24 Aug 2020 14:25:02 GMT
content-encoding: gzip
vary: Accept-Encoding
age: 63972
x-cache: Hit from cloudfront
status: 200
access-control-allow-origin: *
last-modified: Mon, 24 Aug 2020 04:50:32 GMT
server: nginx
etag: W/"5f434718-b6b"
strict-transport-security: max-age=31536000; includeSubDomains
access-control-allow-methods: GET, POST, OPTIONS
content-type: image/svg+xml
via: 1.1 c26b8e74df43cd99786e716221463d0c.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA6-C1
x-amz-cf-id: cMUTs5JZTaMWL5lCYDFmyLjkcamw0RHIMJJCDh3ZySBX5GaqVNvH8g==

GET
H2 200 mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2
fonts.gstatic.com/s/opensans/v17/ 9 KB
9 KB 6ms
5ms Font
font/woff2 2a00:1450:4001:81a::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/opensans/v17/mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,700,700i

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Origin: https://support.shorthand.com
Referer: https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,700,700i
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 24 Aug 2020 09:03:52 GMT
x-content-type-options: nosniff
last-modified: Tue, 23 Jul 2019 19:31:11 GMT
server: sffe
age: 83242
status: 200
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: h3-29=":443"; ma=2592000,h3-27=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 9080
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https://fonts.gstatic.com/s/opensans/v17/mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2

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https://www.google-analytics.com/analytics.js

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92 KB 11ms
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AMAZON-02

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Full URL

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status: 200
content-length: 43
x-amz-cf-id: LUCoi55sd3ITtaSKv49FPiCzrT1TrkVo8vWrpUrdTNUTSZ4_g0_M3w==

GET
H2 200 en Show response
ipa.elev.io/api/settings/58d9e1d570a32/ 2 KB
1 KB 354ms
113ms XHR
application/json 18.233.117.71
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://ipa.elev.io/api/settings/58d9e1d570a32/en?is_init_load=true&loggedin_only=false&first_name=null&last_name=null&registered_at=null&previewMode=false&url=https%3A%2F%2Fsupport.shorthand.com%2Fen
Requested by: Host: cdn.elev.io
URL: https://cdn.elev.io/sdk/main/v4/1597019145991/elevio-main.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.233.117.71 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-18-233-117-71.compute-1.amazonaws.com
Software: Elevio API /
Resource Hash: 83e01fab71889767f7eefd2bfdef73f299e3a3051ce551a141a1e9ac00466dfe

Request headers

Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status: 200
date: Tue, 25 Aug 2020 08:11:15 GMT
content-encoding: gzip
server: Elevio API
access-control-allow-origin: *
content-length: 1015
content-type: application/json;charset=utf-8

GET
H2 200 elevio-noto-sans-400.woff
cdn.elev.io/sdk/fonts/ 14 KB
14 KB 28ms
27ms Font
application/font-woff 143.204.202.106
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.elev.io/sdk/fonts/elevio-noto-sans-400.woff
Requested by: Host: support.shorthand.com
URL: https://support.shorthand.com/en
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 143.204.202.106 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-202-106.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash

Request headers

Origin: https://support.shorthand.com
Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 25 Aug 2020 05:06:31 GMT
via: 1.1 a3c2566f9e36ad3cdf79fc6307fcf567.cloudfront.net (CloudFront)
age: 11084
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
status: 200
content-length: 13976
last-modified: Tue, 07 Jul 2020 06:02:44 GMT
server: AmazonS3
etag: "66388ef84ff4c5d874ed3875ea4c110b"
vary: Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: GET, PUT
content-type: application/font-woff
access-control-allow-origin: *
x-amz-cf-pop: FRA53-C1
accept-ranges: bytes
x-amz-cf-id: HfkVJp_vz660fc0A7ry5Bzv_IiAHWDCke8oZn9i6_RsUOWh9kYz0Og==

GET
H2 200 book.svg Show response
cdn.elev.io/sdk/icons/v9/ 187 B
689 B 12ms
11ms XHR
image/svg+xml 143.204.202.106
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.elev.io/sdk/icons/v9/book.svg
Requested by: Host: cdn.elev.io
URL: https://cdn.elev.io/sdk/main/v4/1597019145991/elevio-main.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 143.204.202.106 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-202-106.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 53738a1a4deb8dc4895fd2d0753f2daae97ba496c510dde4c3c3c32a7fdaa063

Request headers

Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 25 Aug 2020 05:06:31 GMT
via: 1.1 a3c2566f9e36ad3cdf79fc6307fcf567.cloudfront.net (CloudFront)
age: 11085
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
status: 200
content-length: 187
last-modified: Mon, 18 May 2020 08:36:52 GMT
server: AmazonS3
etag: "e6f130fdabc50710b7bf204829b45e60"
vary: Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: GET, PUT
content-type: image/svg+xml
access-control-allow-origin: *
cache-control: public, max-age=6048000, immutable
x-amz-cf-pop: FRA53-C1
accept-ranges: bytes
x-amz-cf-id: I0wOo808JQBmt0CaWsnl8yH7rqdhPXOyBDTGTvzW8ox4R4ZcvkKjug==

GET
H2 200 life-buoy.svg Show response
cdn.elev.io/sdk/icons/v9/ 706 B
1 KB 13ms
13ms XHR
image/svg+xml 143.204.202.106
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.elev.io/sdk/icons/v9/life-buoy.svg
Requested by: Host: cdn.elev.io
URL: https://cdn.elev.io/sdk/main/v4/1597019145991/elevio-main.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 143.204.202.106 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-202-106.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: f0bd17618c47648afaf63d9b2abe4fd864ddb75b36f91704eb245cfa02db75fe

Request headers

Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 25 Aug 2020 05:06:31 GMT
via: 1.1 a3c2566f9e36ad3cdf79fc6307fcf567.cloudfront.net (CloudFront)
age: 11085
x-cache: Hit from cloudfront
status: 200
content-length: 706
last-modified: Thu, 17 Nov 2016 04:22:10 GMT
server: AmazonS3
etag: "389e12091f86dfc863523ad4e3e53475"
vary: Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods: GET, PUT
content-type: image/svg+xml
access-control-allow-origin: *
cache-control: max-age=2592000
x-amz-cf-pop: FRA53-C1
accept-ranges: bytes
x-amz-cf-id: u5GG-BcMHKBwnEE3OE3nYd4vSbIxtO2B8F9RyiO0WB7xWDDy3uYoyA==

POST
H2 200 events
events.elev.io/v1/ 13 B
575 B 374ms
350ms Other
application/json 143.204.202.92
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://events.elev.io/v1/events
Requested by: Host: support.shorthand.com
URL: https://support.shorthand.com/build/js/index-db2ac1c8d5.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 143.204.202.92 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-202-92.fra53.r.cloudfront.net
Software: /
Resource Hash: f40a853e58a18759e1f7321d266d63494e320e9651af27d9373ec16380e414b6

Request headers

Referer: https://support.shorthand.com/en
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

date: Tue, 25 Aug 2020 08:11:16 GMT
via: 1.1 18e87eada05046c231b7f49230fa6dc4.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA53-C1
x-amzn-requestid: 0dc7a024-d81b-426f-bb17-d495df0056d5
x-cache: Miss from cloudfront
status: 200
x-amz-apigw-id: R0QhqFPuIAMF9ig=
content-length: 13
x-amzn-trace-id: Root=1-5f44c7a4-f4c7a62e4c6e5edfc3b09ccf;Sampled=0
access-control-max-age: 86400
access-control-allow-methods: POST, OPTIONS
content-type: application/json
access-control-allow-origin: *
access-control-allow-credentials: true
access-control-allow-headers: DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type,Authorization
x-amz-cf-id: kFSL5GEcljbeX6J15CIbDLIumU0oDfnAvl6pLElnQF3lGTYmGHVNHg==

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

6 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.shorthand.com/	1970-01-20 05:30:15	Name: _lfa Value: eyIzUDF3MjRkMG5rUDRtWTVuIjoiTEYxLjEuMGRmZjllZWJlNGM1M2RiNy4xNTk4MzQzMDc0ODc1In0%3D
support.shorthand.com/	1970-01-19 11:59:10	Name: laravel_session Value: eyJpdiI6ImY0YVdCMUJkMnFsbkt3bFV4U2kxQUE9PSIsInZhbHVlIjoiSGdmaUhMTk5meE8wQWFqUFFkNEZ3V2Y1bW9cL1VQWEtSZ0RwWXEzZ0huYkk2SCtzUFZ3OVRTaEtYSFBkaEZkRmMzNHhHd2RWVUtCeERrZkZOWGhrYWFBPT0iLCJtYWMiOiIyOTE2Y2ZhOTA5MDUxZTc4YzcyNjhmY2YzMzc2NjcwZGRiMGRiZTc4OGI5ZTIwYzc0ZTJiOGJjNGViZGE3MWExIn0%3D
.shorthand.com/	1970-01-19 12:00:29	Name: _gid Value: GA1.2.989400289.1598343075
.shorthand.com/	1970-01-19 14:08:39	Name: _gcl_au Value: 1.1.1780730511.1598343075
.shorthand.com/	1970-01-19 11:59:03	Name: _gat_gtag_UA_42055132_1 Value: 1
.shorthand.com/	1970-01-20 05:30:15	Name: _ga Value: GA1.2.1772015882.1598343075

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.elev.io
events.elev.io
fonts.googleapis.com
fonts.gstatic.com
ipa.elev.io
media-cdn.shorthand.com
sc.lfeeder.com
stats.g.doubleclick.net
support.shorthand.com
tr.lfeeder.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
143.204.202.106
143.204.202.92
18.233.117.71
2600:9000:2057:9000:1d:21e6:f700:93a1
2600:9000:2182:1200:1a:2af:6d00:93a1
2600:9000:2182:2800:1f:f723:6fc0:93a1
2a00:1450:4001:801::2008
2a00:1450:4001:801::200e
2a00:1450:4001:802::200e
2a00:1450:4001:81a::2003
2a00:1450:4001:81d::200a
2a00:1450:4001:81e::2003
2a00:1450:4001:824::2004
2a00:1450:400c:c06::9d
52.70.144.151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support.shorthand.com Open in urlscan Pro 52.70.144.151 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

22 Requests

100 %HTTPS

73 %IPv6

10 Domains

14 Subdomains

12 IPs

3 Countries

273 kBTransfer

822 kBSize

6 Cookies

2 Outgoing links

Page URL History

Redirected requests

22 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

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Response headers

Request headers

Response headers

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Response headers

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Response headers

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

6 Cookies

Indicators

support.shorthand.com Open in urlscan Pro
52.70.144.151 Public Scan

Screenshot
Live screenshot

Full Image

22
Requests

100 %
HTTPS

73 %
IPv6

10
Domains

14
Subdomains

12
IPs

3
Countries

273 kB
Transfer

822 kB
Size

6
Cookies

22 HTTP transactions
0 data transactions