URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_c...
Submission: On November 25 via api from US — Scanned from DE

Summary

This website contacted 30 IPs in 4 countries across 22 domains to perform 103 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 128298.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 13.225.78.104 16509 (AMAZON-02)
2 54.229.238.74 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:20e... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
6 2600:1f14:f4:... 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
2 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 13.225.78.5 16509 (AMAZON-02)
2 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
2 3 52.86.67.184 14618 (AMAZON-AES)
1 54.75.190.240 16509 (AMAZON-02)
1 35.244.174.68 15169 (GOOGLE)
1 52.200.196.186 14618 (AMAZON-AES)
1 2606:4700:440... 13335 (CLOUDFLAR...)
103 30
Apex Domain
Subdomains
Transfer
49 egain.com
www.egain.com — Cisco Umbrella Rank: 128298
hd.egain.com — Cisco Umbrella Rank: 323087
ebrain.egain.com — Cisco Umbrella Rank: 922769
743 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 67
430 KB
5 clickagy.com
tags.clickagy.com — Cisco Umbrella Rank: 7108
aorta.clickagy.com — Cisco Umbrella Rank: 1581
hemsync.clickagy.com — Cisco Umbrella Rank: 6410
15 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 40
region1.google-analytics.com — Cisco Umbrella Rank: 2118
20 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 369
www.linkedin.com — Cisco Umbrella Rank: 572
px4.ads.linkedin.com — Cisco Umbrella Rank: 6116
3 KB
4 gstatic.com
fonts.gstatic.com
122 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 52
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5405
674 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
674 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 44
stats.g.doubleclick.net — Cisco Umbrella Rank: 94
2 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 354
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 20879
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21766
16 KB
2 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 915
373 B
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 7921
prism.app-us1.com — Cisco Umbrella Rank: 7998
6 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 43259
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 14556
tr.lfeeder.com — Cisco Umbrella Rank: 22438
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 20468
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 7945
289 B
1 rlcdn.com
id.rlcdn.com — Cisco Umbrella Rank: 566
98 B
1 crwdcntrl.net
sync.crwdcntrl.net — Cisco Umbrella Rank: 754
265 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 796
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 5239
2 KB
103 22
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
4 fonts.gstatic.com fonts.googleapis.com
4 fonts.googleapis.com www.egain.com
3 aorta.clickagy.com 2 redirects tags.clickagy.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 bat.bing.com www.egain.com
bat.bing.com
2 px.ads.linkedin.com 2 redirects
2 cdn.linkedin.oribi.io snap.licdn.com
2 stats.g.doubleclick.net www.google-analytics.com
2 region1.google-analytics.com www.googletagmanager.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 hemsync.clickagy.com tags.clickagy.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 id.rlcdn.com www.egain.com
1 sync.crwdcntrl.net www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 tr.lfeeder.com www.egain.com
1 tags.clickagy.com ws.zoominfo.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
103 33
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-11-07 -
2023-02-05
3 months crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-09-03 -
2023-03-03
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4
2022-10-07 -
2023-01-05
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2022-11-06 -
2023-02-04
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-14 -
2023-06-14
a year crt.sh
www.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
www.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
*.clickagy.com
Amazon
2021-12-15 -
2023-01-12
a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Frame ID: C0C5923979A78C865370637A2FF37188
Requests: 98 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 3A5906561CBE4EB88B611FE33725B795
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 919AC2BED4717DB6AB39EF310073B598
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: C2E87F1B2FA77D9518FC7BC9326C59D8
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 1175499A1C0287A019E79B199A7CE6FC
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

103
Requests

97 %
HTTPS

68 %
IPv6

22
Domains

33
Subdomains

30
IPs

4
Countries

1449 kB
Transfer

3827 kB
Size

36
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 91
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1669420722622%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddigital4-na%2526uid%253D022a998a-e023-ed11-b83b-00224828e73d%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&liSync=true&e_ipv6=AQKaXWKCBOuAJAAAAYSxOqtbE91RzVugTzusXKUI4rsCMJ5dFnTxrTm2BQ-g5l0Krv_itjYOkxy0
Request Chain 93
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag HTTP 302
  • https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:14744caf2e14485b94696077f7ebf13d/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
Request Chain 94
  • https://aorta.clickagy.com/liveramp_redir HTTP 302
  • https://id.rlcdn.com/711861.gif

103 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/digital-customer-service-software-vendor-traps/
209 KB
45 KB
Document
General
Full URL
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c394099b0a52ae2584070ba3c019bba72e0483980514193c34548655009c7c5b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
44988
Content-Type
text/html; charset=UTF-8
Date
Fri, 25 Nov 2022 23:58:40 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
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Accept-Encoding
Content-Type
text/css
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Keep-Alive
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bytes
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Content-Length
35730
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
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Keep-Alive
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bytes
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www.egain.com/plugins/translatepress-multilingual/assets/css/
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https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
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style.css
www.egain.com/egain/
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https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
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Keep-Alive
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bytes
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style.css
www.egain.com/egain-child/
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Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
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X-Content-Type-Options nosniff

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accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
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Accept-Encoding
Content-Type
text/css
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Keep-Alive
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bytes
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font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
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accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
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Keep-Alive
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bytes
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magnific-popup.min.css
www.egain.com/egain/assets/css/third/
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Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
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Accept-Encoding
Content-Type
text/css
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Keep-Alive
Accept-Ranges
bytes
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slick.min.css
www.egain.com/egain/assets/css/third/
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Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
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Accept-Encoding
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style.min.css
www.egain.com/egain/assets/css/
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23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
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bytes
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css
fonts.googleapis.com/
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2 KB
Stylesheet
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:4001:809::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
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Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

strict-transport-security
max-age=31536000
date
Fri, 25 Nov 2022 23:58:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Fri, 25 Nov 2022 23:16:30 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 25 Nov 2022 23:58:41 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/
51 KB
5 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
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www.egain.com/plugins/sassy-social-share/public/css/
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Full URL
https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
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accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
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Accept-Encoding
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www.egain.com/egain-child/css/
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15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
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accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
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www.egain.com/plugins/ocean-extra/assets/css/
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Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
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Accept-Encoding
Content-Type
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jquery.min.js
www.egain.com/includes/js/jquery/
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31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
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accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
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Accept-Encoding
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www.egain.com/includes/js/jquery/
11 KB
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Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
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www.egain.com/plugins/revslider/public/assets/js/
147 KB
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Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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Name Value
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accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
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www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Apache/2.4.29 (Ubuntu)
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General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
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Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
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Security Headers
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accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
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www.egain.com/plugins/cookie-notice/js/
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Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
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www.egain.com/egain-child/
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5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"5e4a-5eda10096cedc-gzip"
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220 KB
76 KB
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General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
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access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
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cross-origin-resource-policy
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access-control-allow-headers
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content-length
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x-xss-protection
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alt-svc
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expires
Fri, 25 Nov 2022 23:58:42 GMT
js
www.googletagmanager.com/gtag/
112 KB
44 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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content-encoding
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date
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content-encoding
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Strict-Transport-Security
max-age=31536000
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Strict-Transport-Security
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Strict-Transport-Security
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imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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User-Agent
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Response headers

Date
Fri, 25 Nov 2022 23:58:41 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
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Requested by
Host: www.egain.com
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
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Server
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General
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Apache/2.4.29 (Ubuntu)
ETag
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32 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/main.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
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General
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Thu, 01 Sep 2022 17:59:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
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Accept-Encoding
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Keep-Alive
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www.egain.com/plugins/sassy-social-share/public/js/
119 KB
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=92
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
3404
css
fonts.googleapis.com/
3 KB
584 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:809::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 25 Nov 2022 23:58:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 25 Nov 2022 23:58:41 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 25 Nov 2022 23:58:41 GMT
css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:809::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 25 Nov 2022 23:58:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 25 Nov 2022 22:59:08 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 25 Nov 2022 23:58:41 GMT
css
fonts.googleapis.com/
8 KB
785 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:809::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dda36ab0dda2b7ba616e824e0dd455eb222bf9fee24984c74e19df9fa962758e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Fri, 25 Nov 2022 23:58:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 25 Nov 2022 23:12:36 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 25 Nov 2022 23:58:41 GMT
gtm.js
www.googletagmanager.com/
169 KB
55 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
aab545adea0c073800c1726c415791f5e39f159cdfeefc6cecfa544e9e54fc23
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
56448
x-xss-protection
0
last-modified
Fri, 25 Nov 2022 21:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 25 Nov 2022 23:58:42 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.225.78.104 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-78-104.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date
Fri, 25 Nov 2022 23:41:30 GMT
Via
1.1 edfd22ec6695cdc9d7ac634220af1314.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA2-C2
Age
1898
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
rk_M6T9qCTIoSXTNTGyRe9hwZJo1WTKX7ajos_MCTUTsY7PHUV9q2Q==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 3A59
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.229.238.74 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-229-238-74.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Fri, 25 Nov 2022 23:58:42 GMT
cache-control
max-age=86400
server
expires
Sat, 26 Nov 2022 23:58:42 GMT
gtm.js
www.googletagmanager.com/
132 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
9eff63bb6a2c3d3b58b093fb70264452e0dbfb64521d1b003cd2a5e748170eca
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
48767
x-xss-protection
0
last-modified
Fri, 25 Nov 2022 21:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 25 Nov 2022 23:58:42 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
c79411932e1e58aab3301340128d5ec303927a2312f0affef93c4202c9456574
Security Headers
Name Value
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content-encoding
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strict-transport-security
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content-encoding
gzip
strict-transport-security
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Response headers

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x-content-type-options
nosniff
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Response headers

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x-content-type-options
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Response headers

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Response headers

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x-content-type-options
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Response headers

Date
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Strict-Transport-Security
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Response headers

Date
Fri, 25 Nov 2022 23:58:42 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
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accept-language
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Response headers

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H2
Security
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Request headers

accept-language
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Response headers

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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j98&a=1201256031&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=335817344&gjid=1494727598&cid=726602744.1669420722&tid=UA-15835029-4&_gid=77203978.1669420722&_r=1&gtm=2wgb90NC9SGDL&cd17=022a998a-e023-ed11-b83b-00224828e73d&z=341850647
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=726602744.1669420722&jid=602321179&gjid=2006883252&_gid=77203978.1669420722&_u=YADAAUAAAAAAACAAI~&z=1310164276
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c07::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=726602744.1669420722&jid=335817344&gjid=1494727598&_gid=77203978.1669420722&_u=YADAAUABAAAAACAAI~&z=1418600243
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c07::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
insight.min.js
snap.licdn.com/li.lms-analytics/
13 KB
5 KB
Script
General
Full URL
https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:16::215:14a3 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
641153b2ad78e5d095645419060a4ea0854b1b3ec5ff27e99644c9f8d461610c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
content-encoding
gzip
last-modified
Thu, 17 Nov 2022 18:52:45 GMT
x-cdn
AKAM
vary
Accept-Encoding
content-type
application/x-javascript;charset=utf-8
cache-control
max-age=78480
accept-ranges
bytes
content-length
4581
diffuser.js
diffuser-cdn.app-us1.com/diffuser/
24 KB
6 KB
Script
General
Full URL
https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:925b , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
content-encoding
gzip
via
1.1 0121ceb2efadb6db52d122a8b6b52f90.cloudfront.net (CloudFront)
cf-cache-status
HIT
x-amz-cf-pop
FRA60-P2
age
16
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Thu, 21 Oct 2021 17:42:06 GMT
server
cloudflare
etag
W/"4d482a43613d3966f353ec9d97452e0c"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=300
cf-ray
76fe557bbbc99b5e-FRA
x-amz-cf-id
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data.js
tags.clickagy.com/
38 KB
14 KB
Script
General
Full URL
https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Requested by
Host: ws.zoominfo.com
URL: https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:3eb , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b600f1dc62b172effa1611f27da2410354b23d9bc79f34a525821752fafcde83

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
x-amz-version-id
eiH8z613.BRzukjofzW7pfMQ5QqyyUJw
content-encoding
gzip
cf-cache-status
DYNAMIC
via
1.1 2e4a0520ad8fe16707823b20e9441e08.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
age
26986
x-cache
Hit from cloudfront
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
last-modified
Fri, 07 Oct 2022 12:51:20 GMT
server
cloudflare
etag
W/"39cbfce65efed785f567d3a64646eed5"
vary
Accept-Encoding
content-type
application/javascript
cf-ray
76fe557bbd629b45-FRA
x-amz-cf-id
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/
www.google.com/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1669420722260&cv=11&fst=1669417200000&bg=ffffff&guid=ON&async=1&gtm=2oab90&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1783228507&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1669420722260&cv=11&fst=1669417200000&bg=ffffff&guid=ON&async=1&gtm=2oab90&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=1783228507&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
tr.lfeeder.com/
43 B
292 B
Image
General
Full URL
https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-78-5.fra2.r.cloudfront.net
Software
CloudFront /
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
via
1.1 debe291145dc27044f50d04bac101cd8.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA2-C2
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
U6cU-TuEHxyo1U--ICp-6PPm5qzo6KASG04eJ72egHrQkYNqvGGULA==
0
bat.bing.com/action/
0
175 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=823be200-bbe3-4815-942f-34f0de1eff79&sid=16f5f2f06d1d11eda7c985a89c1cab5c&vid=16f5f3906d1d11ed8d048d33fa843b29&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&r=&lt=2089&evt=pageLoad&sv=1&rn=307166
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Fri, 25 Nov 2022 23:58:41 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 68EAA6251DE54D39A6491BB2E91AE9D8 Ref B: FRAEDGE1207 Ref C: 2022-11-25T23:58:42Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=726602744.1669420722&jid=602321179&_u=YADAAUAAAAAAACAAI~&z=439271751
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=726602744.1669420722&jid=602321179&_u=YADAAUAAAAAAACAAI~&z=439271751
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=726602744.1669420722&jid=335817344&_u=YADAAUABAAAAACAAI~&z=928395125
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=726602744.1669420722&jid=335817344&_u=YADAAUABAAAAACAAI~&z=928395125
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82b::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ Frame
0
0
Preflight
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:3600:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type
Access-Control-Request-Method
GET
Origin
https://www.egain.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

access-control-allow-headers
content-type
access-control-allow-methods
GET
access-control-allow-origin
*
access-control-max-age
1800
age
41340
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, PATCH
content-length
0
date
Fri, 25 Nov 2022 12:29:42 GMT
via
1.1 3b02f73dccc5077f1ad544a27a475ed6.cloudfront.net (CloudFront)
x-amz-cf-id
p2n_IZJ_lHZ0whORsLgEWIYd-P4IcKD9dSTT8wWfvTNh6BuTOJos8g==
x-amz-cf-pop
FRA2-C1
x-cache
Hit from cloudfront
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
373 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:3600:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-Type
application/json

Response headers

date
Fri, 25 Nov 2022 23:15:48 GMT
content-encoding
gzip
via
1.1 3b02f73dccc5077f1ad544a27a475ed6.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
2574
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=3600
x-amz-cf-id
laIARqPLty7Dkh7jQiGKL0f5dE0N8ybQPalhru_CcctKUo5nzjTuAw==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26u...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1669420722622%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26u...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26...
0
263 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&liSync=true&e_ipv6=AQKaXWKCBOuAJAAAAYSxOqtbE91RzVugTzusXKUI4rsCMJ5dFnTxrTm2BQ-g5l0Krv_itjYOkxy0
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
Ref A: 63488320C4554535918AD067848F9766 Ref B: FRAEDGE1512 Ref C: 2022-11-25T23:58:43Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-ltx1
x-li-proto
http/2
content-length
0
x-li-uuid
AAXuVE0v65Mzf19Bj2Rn0w==

Redirect headers

date
Fri, 25 Nov 2022 23:58:42 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
Ref A: 78ADF049FD6F40908763EC19D4C0FD6B Ref B: FRAEDGE1211 Ref C: 2022-11-25T23:58:42Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-ltx1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669420722622&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&liSync=true&e_ipv6=AQKaXWKCBOuAJAAAAYSxOqtbE91RzVugTzusXKUI4rsCMJ5dFnTxrTm2BQ-g5l0Krv_itjYOkxy0
x-li-proto
http/2
content-length
0
x-li-uuid
AAXuVE0tPqeGKnUEESC41Q==
data
aorta.clickagy.com/
57 B
504 B
XHR
General
Full URL
https://aorta.clickagy.com/data
Requested by
Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.86.67.184 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-86-67-184.compute-1.amazonaws.com
Software
Aorta/20221117.e7edcc499 /
Resource Hash
08b648e726f7e711a7485b5f4bfba069741e5519a285023c069b29b4e2ee6bb2

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

date
Fri, 25 Nov 2022 23:58:42 GMT
content-encoding
gzip
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
cce2124bc104
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
82
/
sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:14744caf2e14485b94696077f7ebf13d/gdpr=0/gdpr_consent=false/
Redirect Chain
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag
  • https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:14744caf2e14485b94696077f7ebf13d/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7...
49 B
265 B
Image
General
Full URL
https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:14744caf2e14485b94696077f7ebf13d/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Server
54.75.190.240 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-75-190-240.eu-west-1.compute.amazonaws.com
Software
Jetty(9.4.38.v20210224) /
Resource Hash
2f561b02a49376e3679acd5975e3790abdff09ecbadfa1e1858c7ba26e3ffcef

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:42 GMT
server
Jetty(9.4.38.v20210224)
content-type
image/gif
p3p
CP=NOI DSP COR NID PSAa PSDa OUR UNI COM NAV
access-control-allow-origin
*
cache-control
no-cache
x-server
10.45.1.157
content-length
49
expires
0

Redirect headers

date
Fri, 25 Nov 2022 23:58:42 GMT
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
location
https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:14744caf2e14485b94696077f7ebf13d/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
28dbdbc580ab
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
711861.gif
id.rlcdn.com/
Redirect Chain
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Image
General
Full URL
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Requested by
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=022a998a-e023-ed11-b83b-00224828e73d
Protocol
H2
Server
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Reverse DNS
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Software
/
Resource Hash
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Request headers

accept-language
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Referer
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Response headers

date
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via
1.1 google
alt-svc
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content-length
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date
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server
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expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
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access-control-expose-headers
Set-Cookie
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access-control-allow-headers
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URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
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H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
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Referer
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Response headers

date
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content-encoding
gzip
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.4.32
content-type
application/javascript
cache-control
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x-envoy-upstream-service-time
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cf-ray
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hasHashes
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XHR
General
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Requested by
Host: tags.clickagy.com
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
/
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Request headers

accept-language
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Response headers

date
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content-encoding
gzip
vary
origin
content-type
text/plain; charset=utf-8
access-control-allow-origin
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t_prism_sitemessages.php
trackcmp.net/
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289 B
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General
Full URL
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Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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cf-cache-status
DYNAMIC
server
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x-powered-by
PHP/7.1.33
p3p
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content-type
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cache-control
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General
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Requested by
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URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Name Value
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Request headers

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Response headers

pragma
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strict-transport-security
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nosniff
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General
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Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d02:eb67:876d:baa0:8ce8 Boardman, United States, ASN16509 (AMAZON-02, US),
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Software
Server /
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Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
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General
Full URL
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Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
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Request headers

Referer
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Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
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content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
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pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
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collect
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Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oeb90&_p=1201256031&cid=726602744.1669420722&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&sid=1669420722&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D022a998a-e023-ed11-b83b-00224828e73d&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&_s=2
Requested by
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URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

Referer
https://www.egain.com/
accept-language
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User-Agent
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Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Fri, 25 Nov 2022 23:58:47 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

175 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| google_tag_data string| GoogleAnalyticsObject function| ga object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| GooglebQhCsO object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| onYouTubeIframeAPIReady object| gaGlobal function| UET function| UET_init function| UET_push object| ueto_73a9c049ba object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| gaplugins object| gaData function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo object| ziws object| __gaConnectorEventsEmitted function| lintrk boolean| _already_called_lintrk function| _initClickagy string| prismGlobalObjectAlias object| visitorGlobalObject object| eGain

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ebrain.egain.com/ Name: AWSALB
Value: /ccZy67rl8XfuOBX8RnhG2czsaGfAiafgUjLvuL1N81dziO+kj42I/n//mdz34r0a2jDbH/3QNhZzdeVL1y95Hjs7Ndhd73pYeHMX5f8pyc90hHatrji/6Is6k2hWYB6LWE0Uf0wt2+qHZUExFb8Xsacb1d5Apbky2JOYUeGavL+oArDs99glCXdgo0Oyw==
ebrain.egain.com/ Name: AWSALBCORS
Value: /ccZy67rl8XfuOBX8RnhG2czsaGfAiafgUjLvuL1N81dziO+kj42I/n//mdz34r0a2jDbH/3QNhZzdeVL1y95Hjs7Ndhd73pYeHMX5f8pyc90hHatrji/6Is6k2hWYB6LWE0Uf0wt2+qHZUExFb8Xsacb1d5Apbky2JOYUeGavL+oArDs99glCXdgo0Oyw==

4 Console Messages

Source Level URL
Text
network error URL: https://id.rlcdn.com/711861.gif
Message:
Failed to load resource: the server responded with a status of 451 ()
network error URL: https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:14744caf2e14485b94696077f7ebf13d/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
Message:
Failed to load resource: the server responded with a status of 404 ()
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
hemsync.clickagy.com
id.rlcdn.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
sync.crwdcntrl.net
tags.clickagy.com
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.225.78.104
13.225.78.5
13.82.107.234
2001:4860:4802:32::36
2600:1f14:f4:7d02:eb67:876d:baa0:8ce8
2600:9000:20eb:3600:2:53b2:240:93a1
2600:9000:20eb:8600:1f:f723:6fc0:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:a852
2606:4700::6811:925b
2606:4700::6812:3eb
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:806::2008
2a00:1450:4001:809::200a
2a00:1450:4001:828::2003
2a00:1450:4001:82b::2002
2a00:1450:4001:82b::2003
2a00:1450:4001:82b::200e
2a00:1450:4001:82f::2004
2a00:1450:400c:c07::9b
2a02:26f0:3500:16::215:14a3
2a02:6ea0:c700::18
2a02:6ea0:c700::21
34.120.220.80
35.244.174.68
52.200.196.186
52.86.67.184
54.229.238.74
54.75.190.240
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