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Home » eDiscovery Services
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EXPERT EDISCOVERY SERVICES BY FIRST LEGAL
At First Legal, we don't just offer eDiscovery services; we become an invaluable
extension of your legal team. Our unwavering commitment is to harness the power
of technology in a manner that ensures the defensible management of your cases.
We understand that every legal project is unique, and the success of your
eDiscovery initiatives hinges on finding the perfect technological fit.
EDISCOVERY SERVICES
EARLY CASE ASSESSMENT
We take the complexity out of eDiscovery with our Early Case Assessment
services. Our team of experts specializes in searching and culling your data
before processing, guaranteeing that you only pay for the most relevant
information.
Learn More
PRESERVATION & LITIGATION HOLDS
When it comes to eDiscovery, the defensibility of data preservation is a
critical factor that can either make or break your case. At First Legal, we
understand the paramount importance of this aspect. Let us take the
responsibility of ensuring that your data is protected against unintended or
inappropriate alteration or destruction.
Learn More
DEFENSIBLE COLLECTIONS
In the world of eDiscovery, the collection of potentially responsive data
demands the highest level of defensibility. At First Legal, we’ve got you
covered. Our Defensible Collections services are designed to meticulously
collect data from any source, including mobile devices and social media, while
ensuring the highest standards of legal integrity.
Learn More
DATA PROCESSING & HOSTING
Efficiently managing diverse file types is essential in eDiscovery. At First
Legal, our Data Processing & Hosting services specialize in standardizing
disparate file types. This standardization not only ensures the seamless
handling of your data but also empowers your legal team to efficiently review
all relevant information.
Learn More
DOCUMENT PRODUCTION
In the realm of eDiscovery, effective data evaluation is pivotal to success. At
First Legal, our Document Production services are designed to excel in this
regard. We specialize in searching and reviewing data to identify not only
responsive information but also privileged data that may impact your case.
Learn More
TRIAL SUPPORT SERVICES
In the world of trials, having access to unsurpassed service and cutting-edge
technological solutions can make all the difference. At First Legal, our Trial
Support Services are second to none. We provide you with the latest and most
advanced tools available, ensuring that your trial preparation and presentation
are at the forefront of innovation.
Learn More
PRIVACY & DATA SECURITY
Our unwavering commitment to privacy and data security is at the core of our
services. With First Legal, you have a reliable partner who goes the extra mile
to safeguard your valuable data, providing you with the peace of mind you need
in an increasingly digital world.
Learn More
Our Solutions
FREQUENTLY ASKED QUESTIONS (FAQ) ABOUT EDISCOVERY SERVICES
FL eDiscovery Overview
First Legal’s Approach to eDiscovery
Data Security and Infrastructure
Pricing
Customer Support
FL eDiscovery Overview
FL EDISCOVERY OVERVIEW
What is eDiscovery, and why is it important in litigation?
eDiscovery is the process of identifying, collecting, and producing
electronically stored information (ESI). It ensures that all relevant digital
evidence is preserved and available for review. eDiscovery focuses specifically
on ESI, which can involve unique challenges such as data volume, variety, and
the need for specialized technology to manage and review the data.
What types of data are considered ESI?
ESI includes emails, documents, databases, voicemails, audio and video files,
social media content, and any other digital data that may be relevant to a case.
What is data processing in eDiscovery, and why is it necessary?
Data processing involves converting raw data into a usable format, removing
duplicates, and filtering irrelevant information. This step is crucial to reduce
data volume and focus on relevant materials.
What is Technology-Assisted Review (TAR), and how does it work?
TAR uses machine learning algorithms to categorize and prioritize documents for
review. It involves training the system with a set of relevant and non-relevant
documents, which it then uses to predict the relevance of the remaining
documents.
First Legal’s Approach to eDiscovery
FIRST LEGAL’S APPROACH TO EDISCOVERY
What eDiscovery platforms do you support, and do you offer integration with
existing systems or our in-house tools and systems?
We support a range of eDiscovery platforms, including Relativity, CS Disco,
Nuix, and others. We also offer integration services with existing systems, such
as document management and case management systems. We work closely with your IT
team to ensure seamless integration and interoperability with your existing
tools and systems, using application program interfaces (APIs) and other
integration technologies.
How do you handle complex cases involving multiple jurisdictions and languages?
We navigate cross-border challenges by understanding the legal requirements of
different jurisdictions, employing data localization strategies, and working
with local counsel. We have experience in managing cross-border cases and our
team includes experts in international data privacy laws. We also use language
identification and translation tools for efficient processing and partner with
expert legal linguists when necessary.
How do you measure the accuracy and efficiency of your eDiscovery services?
We use metrics like precision, recall, review speed, and cost-per-document to
measure the accuracy and efficiency of our services. We continuously refine our
processes based on these metrics to improve outcomes.
COLLECTIONS
How do you ensure that data is collected and preserved correctly?
During collection we maintain a clear chain of custody and employ forensic tools
to ensure the data is collected in a manner that preserves its original state.
Data preservation involves issuing legal hold notices, creating forensic copies
of data, and following protocols to prevent data alteration or destruction. This
ensures data integrity throughout the legal process.
How do you handle data from different sources, like mobile devices and cloud
services?
We use specialized software and techniques to access and collect data from
various sources, ensuring compliance with privacy laws and maintaining data
integrity.
What measures are in place to prevent spoliation of evidence?
We implement strict data preservation protocols, including issuing legal holds
and using forensic methods, to prevent data alteration or loss.
PROCESSING AND REVIEW
What are the advantages of using AI and machine learning in eDiscovery and how
do you incorporate AI in your services?
Artificial intelligence (AI) and machine learning can significantly speed up the
review process and, improve accuracy by identifying relevant documents. We use
AI and machine learning for predictive coding and analytics, technology-assisted
review (TAR), and data classification.
How do you handle data indexing and searchability?
We index all collected data to make it fully searchable, using advanced search
capabilities like keyword searches, concept searches, and metadata filters.
What advanced analytics tools do you offer, and how can they enhance case
strategy?
We offer advanced analytics tools like data visualization, social network
analysis, and sentiment analysis to uncover patterns, relationships, and trends
in the data that can inform case strategy.
How do you handle data deduplication and filtering to reduce review volumes?
We use advanced deduplication algorithms and filtering techniques based on
keywords, metadata, and other criteria to reduce the volume of data for review,
focusing only on potentially relevant documents.
What quality control measures do you have in place for document review?
We implement rigorous quality control processes, including multiple layers of
review, consistency checks, and analytics tools to ensure the accuracy and
reliability of the reviewed documents.
How do you manage privileged document identification and redaction?
We use privilege detection algorithms and manual review to identify privileged
documents. Our tools also support automated and manual redaction processes to
protect sensitive information.
What is your approach to data export and portability?
We provide flexible data export options in various formats (e.g., native, TIFF,
PDF) and ensure that data is portable and easily transferrable to other systems
or service providers.
Data Security and Infrastructure
DATA SECURITY AND INFRASTRUCTURE
What measures do you have in place for data security and encryption during the
review process?
We implement end-to-end encryption for data in transit and at rest, use secure
data centers with multi-layered physical and digital security, and comply with
industry standards like ISO 27001 to protect data confidentiality throughout the
review process.
How do you handle compliance with data privacy laws and industry-specific
regulations (e.g. HIPAA, GDPR, CCPA, FINRA)?
We adhere to compliance requirements through specialized protocols, staff
training, and compliance audits. We implement data minimization techniques and
offer services like data anonymization and redaction where necessary. We also
have experts familiar with industry-specific regulations to ensure our processes
meet necessary standards.
How do you handle large volumes of data, and what is your infrastructure
capacity?
We have scalable infrastructure that can handle terabytes of data, utilizing
cloud-based storage solutions and distributed processing systems to manage large
datasets efficiently.
Pricing
PRICING
How do you estimate costs for an eDiscovery project?
We provide cost estimates based on factors such as data volume, complexity of
the case, number of custodians, and the level of review required. We can also
provide an analysis that compares the costs of eDiscovery with the potential
benefits, such as reduced risk of sanctions, more efficient case resolution, and
better-informed legal strategies.
What steps do you take to control costs without compromising quality in
eDiscovery?
We use techniques like early case assessment, data filtering, and
technology-assisted review (TAR) to reduce data volumes and streamline the
review process, ensuring both efficiency and quality.
What is your pricing model, and how do you handle unexpected costs?
We offer flexible pricing models, including per-GB, per-document, or
subscription-based pricing. We provide transparent cost estimates upfront and
communicate any potential additional costs promptly.
Customer Support
CUSTOMER SUPPORT
How do you communicate progress and findings to clients?
We provide regular updates, detailed reports, and dashboards that allow clients
to track the progress of the eDiscovery process. We also hold regular meetings
to discuss findings and the next steps.
What kind of support and training do you offer during the litigation process?
We offer comprehensive support, including expert testimony, technical
consulting, and assistance with legal strategy development. Our team is
available to answer questions and address concerns throughout the case. We
provide 24/7 technical assistance, training sessions, and dedicated project
managers to guide you through the eDiscovery process.
Can you customize your eDiscovery solutions to fit our specific needs and
workflows?
Yes, we offer customizable solutions tailored to your specific needs, including
bespoke workflows, custom reporting, and flexible data management options.
What reporting and analytics capabilities do you offer for tracking progress and
performance?
We offer comprehensive reporting and analytics dashboards that provide real-time
insights into data volumes, review progress, key metrics, and other critical
information to help manage the case effectively.
GET STARTED WITH US
There are many ways to contact us. You may drop us a line, give us a call, or
send an email. Choose what suits you best!
Get Started
info@firstlegal.com
800.889.0111
First Legal is the first true comprehensive File Thru Trial™ solutions firm. We
are uniquely qualified and have proven to bring continued success to our
clients. That success comes through our culture of innovation and trust,
commitment to quality service and depth of industry knowledge. This
single-source approach enables us to simplify the litigation process for our
clients.
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