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UPCOMING WEBINAR


UNLOCKING THE HIDDEN POWER OF GENERATIONAL PREFERENCES WITH EXPERT JASON DORSEY




Tuesday, October 26th | 11 am PT / 2 pm ET

About This Webinar:
Customer service in 2021 isn’t a one-size-fits-all thing. There are so many
factors to consider when designing your support systems, from the tools to use
to the staff to hire. Service strategies that work for one generation can
actually turn off others.

Join us for “Unlocking the Hidden Power of Generational Preferences,” and hear
renowned speaker, researcher, and generational expert Jason Dorsey offer
insights into unprecedented generational changes and challenges impacting
businesses in every sector.

Dorsey is an acclaimed generational researcher whose work has been featured on
over 200 TV shows including The Today Show, 20/20, and 60 Minutes as well as in
hundreds of media outlets such as CNN and CNBC. His work has also appeared in
The New York Times.  Adweek has dubbed him a “research guru.” 

Leverage his original research to transform this challenge into a breakthrough
opportunity to drive workplace and CX results. The presentation includes his
latest research, practical how-tos, and unforgettable stories. You’ll leave
with:

 * A completely new way to view generational selling and service, using
   frontline data to separate myth from truth.
 * An understanding of how to instantly build trust, influence, and close sales
   with multiple generations at the same time—and even in the same room.
 * Specific strategies to drive ongoing leads, cross-generational sales,
   positive online reviews, and ongoing referrals across generations.

To register, please complete the short form.


FILL OUT THE FORM TO REGISTER FOR THE WEBINAR.




FEATURED SPEAKERS




NICK BANDY

Chief Marketing Officer
LiveVox

JASON DORSEY

Generations Researcher
jasondorsey.com


WATCH THE VIDEO BELOW TO LEARN MORE ABOUT JASON DORSEY




SEE HOW IT WORKS


REQUEST A DEMO OF THE LIVEVOX PLATFORM



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PRODUCTS

 * Overview
 * The Four Clouds for Outbound Voice
 * Inbound Voice
 * Blended Omnichannel
 * CRM
 * WFO
 * SpeechIQ®



BUNDLED PRODUCTS

 * Two-Way Messaging Bundle
 * Outbound Campaigns Bundle
 * Speech Analytics Bundle
 * Inbound Contact Center Bundle
 * AI Virtual Agent



INDUSTRIES

 * Financial Services
 * Teleservices
 * Healthcare
 * Telecom
 * Customer Care
 * BPO
 * Collections



SOLUTIONS

 * Get Started with Practical AI
 * Meet the Demand for Digital
 * Evolve to a Digital Buy Cycle
 * Reduce Agent Turn Over
 * Optimize At-Home Agents
 * Mitigate Omnichannel Risk
 * Expand Self-Service Options
 * Improve Customer Experience



RESOURCES

 * Success Stories
 * Blog
 * Implementation
 * Partner Program
 * ROI and TCO Calculators
 * Security and Continuity
 * Consulting Services
 * Developer Resources
 * Key Integrations
 * Compliance
 * STIR/SHAKEN
 * CFPB Debt Collection Rules



COMPANY

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 * Careers
 * Investor Relations
 * Leadership
 * Affiliations
 * News & Events
 * Contact Us



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