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Text Content

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   * Our partners


DR.EXPLAIN IS A SOFTWARE FOR SEMI-AUTOMATIC AUTHORING OF ONLINE USER MANUALS,
SOFTWARE HELP FILES CREATION, USER GUIDES AND USER DOCUMENTATION WRITING,
KNOWLEDGE BASE DESIGN


In two months, you'll easily make up-to-date
user documentation, a help manual,
or a knowledge base for your clients
— from a template or from existing documents
   Only 22 clicks to the first version of your new documentation!

   Users will discover answers to questions on their own in 3 minutes

   Unload your support team by 65%

   Train new employees and customers in 1 day

   Pay only when you are delighted with the results
Install and work for free —
pay when you're thrilled with the results
Download and get started


You have a great product, but users keep asking the same questions every single
day.

Your email inbox is full, and your support team is overloaded.

Your product is polished, but you have to spend all your time on calls.

You receive constant requests for online demos.

Sounds familiar?

Create user-friendly help manuals for your customers with Dr.Explain in just a
couple of days and cut your support team’s workload by up to half.

Help your customers make the most of your product without needing help from you,
saving you time, money, and effort.

Create user manual or help documentation just once with Dr.Explain and then
publish it in various formats, from a help center built into your desktop or
mobile software to an online repository integrated with your website or SaaS
solution.

Save time authoring user documentation manuals or help files. Dr.Explain
automates routine actions: creating and annotating screenshots, importing old
docs, indexing content, customizing visual styles, and deploying an online help
system to a server.






DOWNLOAD NOW
Use Dr.Explain user guide software for free as much as you need!


WE KNOW YOU’VE BEEN THERE, DONE THAT ...



Not only technical writers create software documentation, online manuals, user
guides and help files, but also


 * Software developers,
 * QA specialists,
 * Technical support engineers,
 * Business analysts,
 * Marketing experts,
 * Product managers,
 * Department heads,
 * and even C-level executives.


Does this sound familiar?

If you’re in charge of developing user guides, authoring instruction and online
manuals, then Dr.Explain is the right tool for you.

--------------------------------------------------------------------------------


WE DEVELOPED DR.EXPLAIN FOR OUR OWN USE, AND FOR IT PROS , WHO

 * want to create a user guide for their software without needing to be an
   expert at creating user manuals or help files;
 * are too busy to bother with finding and implementing a complex CMS;
 * don’t want to spend tons of money on technical writing software packages and
   training courses;
 * have always known (or now realize) that people DO read the user
   documentation;
 * are tired of juggling word processors, converters, and other help authoring
   software;
 * dream of doing everything in the same documentation tool without re-doing it
   over and over;
 * would much rather be involved in software development and promotion than be
   drowned in constant tech support;
 * are unwilling to expand their sales, support, and maintenance budget;
 * have respect for their software and value their customers and believe that
   user-friendly help and technical documentation is a must.




WHY IS DR.EXPLAIN LIKELY THE FASTEST, MOST COMFORTABLE, AND MOST EFFICIENT HELP
AUTHORING AND USER MANUALS WRITING SOFTWARE?

Integrated utility for capturing and analyzing program windows and screenshots
to help you quickly create technical illustrations.

A user manual software with concise and well-designed interface

Specialized text editor designed for creating help files and user manual
documentation for software.

Complete automation of routine actions.

Image annotation editor to quickly create explanatory callouts on your
screenshots and technical illustrations.

Instant preview in printable and online manuals formats.

Context-sensitive help for web and desktop applications.

Quick update of illustrations and screenshots in software user manual when a new
version of your software product is released.

Web format flexibility for mobile devices.

Allows you to create a user manual from a single source in multiple formats:
context sensitive help files in CHM format, web manuals in HTML, DOC, and PDF
with table of contents and links.

Visual documentation status updates.

Online manual, how-to articles, and responsive helpdesk.

Elegant, customizable templates with modern design.

Multi-user collaboration via the www.tiwri.com cloud service or via your own
standalone collaboration server.

Lookup and indexing functions in online help manuals without server-side
programming and databases.



DOWNLOAD NOW
Use it to create user manuals, technical documentation and help instructions for
free as much as you need!


WHAT ARE YOU WORKING ON?
YOU NEED USER-FRIENDLY HELP DOCUMENTATION FOR THAT.

You need a fast, cheap, high-quality solution.
You need Dr.Explain.

FOR MASS-MARKET OUT-OF-THE-BOX RETAIL DESKTOP B2C AND B2B SOFTWARE

Let’s face it: you’ve used the F1 key plenty of times. Isn’t it great when the
help file opens right to the required section?

Dr.Explain helps you create context-specific help in CHM format and integrate it
into your Windows app, written in any programming language:: C++, .Net, C#, VBA,
Delphi, etc.

Plus, it’s easy to capture and automatically annotate screenshots from your
application windows, saving you hours of work that you would have spent
describing the user interface in some other software.

FOR SAAS AND WEB-APPLICATIONS

Creating contextual online help for a web service or portal is a task that is
sometimes comparable in labor costs to developing the service itself — if you do
it manually and without the right tools, of course.

With Dr.Explain, you can create the software documentation right away and
publish user manuals on your server. Plus, using the customized visual
templates, you can easily integrate help functionality in your overall website
design. Just add one JavaScript call and a few lines of HTML, and you’ll get
full-featured contextual help, which will be displayed in popup windows for key
elements on your webpages.

Imagine, too, that the search and index in your online help works completely out
of the box. No programming, or worse, installation and configuration of scripts
and databases is required. Everything works even on bare free hosting or simply
from shared network folders.

FOR MOBILE AND CROSS-PLATFORM APP

Have you already chosen the best user manual format for a mobile app or
cross-platform solution?

PDF, pure or compiled HTML, links to an online manual on your website, or all of
the above? No problem! Just export your project from Dr.Explain in various
formats and use them according to your users’ needs.

Note that all HTML-based formats created in Dr.Explain have an adaptive layout
and are convenient for use on mobile devices. Your users will thank you for it.

FOR INTERNAL IT DEPARTMENTS' SOLUTIONS FOR MANUFACTURING FIRMS, SERVICE
PROVIDERS, BANKS, RESEARCH ORGANIZATIONS, ETC.

Are you writing software for internal use within your organization? You may not
have to fight for customer loyalty, but it’s still no good without decent
software documentation manual. You’ll be bombarded by questions from employees,
whether they be accountants, marketers, salespeople, or factory workers, and
they’ll eat you alive. Eventually, your entire job will consist of tech support.

You’ve probably at least banged out a readme file in MS Word, right?

Still, your software is constantly developing, becoming more and more
complicated. The knowledge base is getting more bloated and chaotic. Finally,
you have to admit to yourself that a readme file isn’t enough. You want to
update your user documentation in a snap and quickly deliver the latest version
to all end users.

Then use Dr.Explain!

Just import all your existing technical documentation from various sources and
continue working on a single well-structured project; then, you can publish user
manuals in the necessary format(s) when required.

Not alone? No problem! You can use multi-user mode to work on a single project!


CUSTOMER SUCCESS STORIES

Here are just a few of our users’ success stories:

Dr.Explain helps Behold Genealogy to create an efficient user manual

TYR gains sophistication and increases competitive advantage with Dr.Explain

Creating manuals is an absolute pleasure with Dr.Explain for Hensoldt

Applicando makes the best use of Dr.Explain to design the user-friendly
management system


All success stories ...



Customers from the companies below were too busy to write detailed case studies,
but we’re proud to say that Dr.Explain assists them in their projects.




OUR CUSTOMERS' RESULTS

Look what will change in your business ...

 * Clovis Gay Hocus Pocus Studio Documenting user interface is always a pain and
   delays the release of the tool.
   With Dr.Explain it's almost automatic. The capture feature with the ability
   to extract all our UI's features in clickable zones saves so much time.
   So, now that I spend less time making those help files, I can concentrate on
   what I love the most – coding our new tools.
 * Julie Farmer myPA Virtual Services With the use of Dr.Explain, I have been
   able to offer my clients valuable online documentation on how their
   businesses run and operate, adding commercial value to their organizations.
   In turn, this has ensured that my clients are staying with my company as I’m
   able to offer a professional service they cannot get from any other Virtual
   PA.
 * Jeff Tindall Tindall Media The workflow is very convenient and natural. The
   software automatically takes the screen snaps and prepares the help
   documentation for you to simply describe the functions.
   Dr. Explain allows us to streamline our documentation process and deliver
   high-quality, useful user documentation.
 * David Swindon Trustco Group Holdings We can produce PDF documentation and
   manuals, and also create an online repository of materials for users to
   understand the system, using the same base.
   For new staff and cross training the information is consistent. For
   governance and reporting, for change management, all the information is ready
   and available to produce any output.

 * Margaret Messick Costume Inventory Resources Having a comprehensive User
   Guide is good for my business as it shows that I take my software and my
   customers seriously and want them to succeed.
 * Assaf Yarden Testview We’ve chosen the Dr.Explain tool due to its ability for
   us to work as a team and its ability to create the CHM format along with
   online help documentation which we embedded into our product’s website that
   runs on the WordPress platform.
   We are impressed with the ease of use and flexibility of the software. Our
   technical writer who didn’t have any prior experience with Dr.Explain got his
   hands on it in less than one hour. Other team members used the collaboration
   features to edit and review the manual simultaneously.
 * Mukta Aggarwal Ascomp Technologies Pvt. Ltd The software documentation
   authoring process has become easier. Our customer satisfaction has increased
   through our better documentation. User manuals help our customers to use our
   ERP product more easily and conveniently.
 * Mikhail Rusakov OrangeCat Software We have switched to Dr.Explain a long time
   ago, and now the old help creation process feels like a long-forgotten
   nightmare.
   It’s hard to imagine now how we would keep the help system up to date without
   a user guide creation tool like Dr.Explain!

Your results will be even more significant ...

DOWNLOAD NOW
Use Dr.Explain online help software for free as much as you need!


HERE YOU CAN LEARN SOME FACTS ABOUT THE DR.EXPLAIN TEAM AND OUR VALUES


Dear colleagues,

Dr.Explain is a professional help authoring tool.

Over 15 years of development, we’ve learned just about everything there is to
know about help files, user guides, and manuals.

We have studied everything related to the subject: regulatory requirements, how
IT companies work, software development and security, and the importance of a
simple and effective user interface, up-to-date project technical documentation,
and prompt technical support.

Our developers are highly qualified specialists with IT-specific education and
many years of experience in complex business product development.

The quality of our work isn’t measured in certificates, awards, and contests.
It’s measured in concrete results for our clients.

The bulk of our technical support is provided directly by the developers. I also
personally communicate with our users regularly.

We take all questions seriously, and resolve them all without bureaucracy, as
quickly and efficiently as possible.

We never stopped working, even during the COVID lockdown.

We greatly value your time, effort, and business.






Dennis Crane
Indigo Byte Systems LLC, CEO
Dr.Explain project team leader


START AUTHORING USER MANUALS AND TECHNICAL DOCUMENTATION WITH DR.EXPLAIN RIGHT
AWAY, FREE OF CHARGE



The only significant limitation of the trial version is that images in your user
documentation will have watermarks on them. When you’re totally satisfied with
the software — and, more importantly, the results — you can purchase the paid
version, and the watermarks will simply disappear after you activate the
license.

More detailed information about the license and payment methods is available on
the Licensing page.

Download Dr.Explain user manual creation software right now and create fully
functional help docs by next week.


DOWNLOAD NOW
Use it to author user documentation manuals, project documentation and help
files, and user instructions for free as much as you need!
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