www.servicenow.com
Open in
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23.201.254.19
Public Scan
Submitted URL: https://email.btobtechinsight.com/c/1mj6FTrUXB6UHIS2e1dNsQnAZC7f
Effective URL: https://www.servicenow.com/lpdem/demonow-it-asset-management.html
Submission: On September 12 via api from US — Scanned from DE
Effective URL: https://www.servicenow.com/lpdem/demonow-it-asset-management.html
Submission: On September 12 via api from US — Scanned from DE
Form analysis 7 forms found in the DOM
<form accept-charset="utf-8" id="search-desktop-form" onsubmit="return false">
<!--<img class="level" src="https://www.servicenow.com/content/dam/servicenow/images/home-asset/icons/meganav-search.png">-->
<input fb-translation="true" class="search-input" autocomplete="off" autofocus="" type="text" name="q" title="search" value="" id="" x-webkit-speech="" x-webkit-grammar="builtin:search" lang="en" spellcheck="false" placeholder="Type here to search"
data-min-chars-typed="3" data-max-suggestions="8" tabindex="-1">
</form>Name: MasterForm-AnalystReport-13JUN17 — POST /login-form.html/j_security_check
<form novalidate="" id="form1091" name="MasterForm-AnalystReport-13JUN17" class=" login" method="POST" action="/login-form.html/j_security_check">
<input autocomplete="off" type="text" style="display:none;">
<input autocomplete="off" type="password" style="display:none;">
<input autocomplete="off" type="email" style="display:none;">
<input value="1133" type="hidden" name="elqSiteId">
<input type="hidden" name="elqCookieWrite" value="0">
<input id="sn_hp" type="hidden" name="sn_hp" value="">
<input id="referenceSource" type="hidden" name="referenceSource" value="">
<input id="badgeId" type="hidden" name="badgeId" value="">
<input id="eloquaIpAddress" type="hidden" name="eloquaIpAddress" value="">
<input id="eloquaRefererUrl" type="hidden" name="eloquaRefererUrl" value="">
<input id="registration" type="hidden" name="registration" value="false">
<input type="hidden" name="pageurl" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/my-account/sign-in.html">
<input type="hidden" id="analyticsPageurl" name="analyticsPageurl" value="https://www.servicenow.com/lpdem/demonow-it-asset-management.html">
<input type="hidden" id="mcid" name="mcid" value="">
<input type="hidden" id="termCondFlag" name="termCondFlag" value="true">
<input type="hidden" id="termCondUrl" name="termCondUrl" value="/etc/designs/html/terms-of-use.html">
<input type="hidden" id="termCondPath" name="termCondPath" value="/content/servicenow/www/locale-sites/en-us/terms-of-use.html">
<input type="hidden" id="privacyUrl" name="privacyUrl" value="/content/servicenow/www/locale-sites/en-us/privacy-statement.html">
<input type="hidden" id="formlessUserID" name="formlessUserID" value="">
<input id="drivingCampaignName" type="hidden" name="drivingCampaignName">
<input id="drivingCampaignId" type="hidden" name="drivingCampaignId">
<input id="campaignAsset" type="hidden" name="CampaignAsset" value="Sign in">
<input value="MasterForm-AnalystReport-13JUN17" type="hidden" name="elqFormName">
<input type="hidden" name="thankyouId">
<input name="CampaignId" type="hidden">
<input id="leadatureCampaignId" type="hidden" name="leadatureCampaignId">
<input id="inExpo" type="hidden" name="inExpo">
<input id="inExpoPackage" type="hidden" name="inExpoPackage">
<input id="campaignName" type="hidden" name="cname">
<input type="hidden" name="currentPage" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/my-account/sign-in.html">
<input type="hidden" name="currentPagePath" value="/content/servicenow/www/locale-sites/en-us/my-account/sign-in">
<input type="hidden" name="universalFormPath" value="/content/servicenow/www/locale-sites/en-us/my-account/sign-in/jcr:content/contentPar/universalform/right-column-universal-form">
<input id="eloquaErrorPage" type="hidden" name="eloquaErrorPage">
<input type="hidden" tabindex="8" name="linkId" value="">
<input id="locale" type="hidden" name="locale">
<input id="championsActivityType" type="hidden" name="championsActivityType" value="Form Submit">
<input id="championsActivitySubmitStatus" type="hidden" name="championsActivitySubmitStatus" value="Downloaded">
<input id="disableFormLess" type="hidden" name="disableFormLess" value="false">
<input id="zoomRegistration" type="hidden" name="zoomRegistration">
<input type="hidden" name="on24Form">
<input type="hidden" name="useRedirect">
<input type="hidden" name="region" id="region">
<input type="hidden" name="spData" id="spData" value="">
<input type="hidden" name="spPdfLink" id="spPdfLink" value="">
<input type="hidden" name="createAccountSourcePage" value="">
<input type="hidden" name="resolution" id="resolution" value="1600x1200">
<input type="hidden" name="colorDepth" id="colorDepth" value="24">
<input type="hidden" name="eVar93" id="eVar93" value="implied">
<input type="hidden" name="eVar94" id="eVar94" value="0">
<input type="hidden" name="browserWidth" id="browserWidth" value="1600">
<input type="hidden" name="browserHeight" id="browserHeight" value="1200">
<input type="hidden" name="javaEnabled" id="javaEnabled" value="false">
<input type="hidden" name="cookieEnabled" id="cookieEnabled" value="true">
<input type="hidden" name="channel" id="channel" value="Home:lpdem:ServiceNow IT Asset Management Demo">
<input type="hidden" name="prop1" id="prop1" value="">
<input type="hidden" name="prop7" id="prop7" value="">
<input type="hidden" name="prop9" id="prop9" value="">
<input type="hidden" name="prop10" id="prop10" value="">
<input type="hidden" name="prop12" id="prop12" value="">
<input type="hidden" name="prop13" id="prop13" value="">
<input type="hidden" name="prop14" id="prop14" value="">
<input type="hidden" name="prop16" id="prop16" value="Home:lpdem:ServiceNow IT Asset Management Demo:/lpdem/demonow-it-asset-management.html">
<input type="hidden" name="prop30" id="prop30" value="/lpdem/">
<input type="hidden" name="prop35" id="prop35" value="">
<input type="hidden" name="currencyCode" id="currencyCode" value="USD">
<input type="hidden" name="anayticsReferer" id="anayticsReferer" value="No Referrer">
<ul class="uf-input-fields">
<li id="email" class=" UF-clear ">
<input type="text" name="username" placeholder=" " id="email" value="" class="UF-validate UF-email-validation UF-floatingPlaceholder" required="" aria-label="Email">
<span fb-translation="true" class="UF-floating-label">Email </span>
</li>
<li id="password" class=" UF-clear ">
<input type="password" name="password" placeholder=" " id="password" value="" maxlength="72" class="UF-validate UF-password-validation UF-floatingPlaceholder" tabindex="0" required="" aria-label="Password">
<div class="UF-right-pass UF-create-password-dynamic">
<span fb-translation="true" class="UF-show-pass" tabindex="0">Show</span>
</div>
<span fb-translation="true" class="UF-floating-label">Password</span>
</li>
<li id="password-0" class=" UF-clear ">
<input type="password" name="password-0" placeholder=" " id="password-0" value="" maxlength="72" class=" UF-password-validation UF-floatingPlaceholder" tabindex="0" required="" aria-label="Password">
<div class="UF-right-pass UF-create-password-dynamic">
<span fb-translation="true" class="UF-show-pass" tabindex="-1">Show</span>
</div>
<span fb-translation="true" class="UF-floating-label">Password</span>
</li>
<!-- /** Botcapture **/-->
<li class="botcapture">
<label for="botcapture">Two + 3 = ?</label>
<input id="field32" type="text" name="botcapture" style="display: none;">
</li>
<input type="hidden" name="isAllBuForm">
<input type="hidden" id="optInFlag" name="optInFlag" value="">
<p data-secondary-cta-path="/my-account/forgot-password.html" class="UF-secondary-cta ">
<a href="#" fb-translation="true" data-com-cta="Forgot your password?">Forgot your password?</a>
</p>
<div tabindex="0" class="UF-error-msg"><span></span></div>
<div class="UF-submit-btn ">
<a fb-translation="true" data-com-cta="Sign In" href="##" target="_self">Sign In</a>
<a fb-translation="true" class="UF-send-verification-email-forgot-password UF-send-verification-email-hide">Re-Send Verification Email</a>
</div>
</ul>
<div class="loading-layer">
<div class="loading-film"></div>
<div class="lds-roller">
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
</div>
</div>
</form><form id="secondary-email-form" class="secondary-email-form">
<div class="input-content">
<ul>
<li class=" UF-clear ">
<input type="text" name="secondaryEmail" placeholder=" " id="secondaryEmail" value="" class="UF-required-on UF-floatingPlaceholder" required="">
<span fb-translation="true" class="UF-floating-label">Secondary E-mail</span>
</li>
</ul>
</div>
<div class="error-msg"></div>
<div class="sepopup-update-btn cta-component cta-rectangle-box light gable-green-text ">
<a data-com-cta="Update" href="##" target="_self">TRY DEMO
<span class="cta-title-link-arrow">
<svg width="55px" height="14px" viewBox="0 0 24 12" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<g id="svg-group" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="Secondary-CTA-Dark" transform="translate(-102.000000, -8.000000)" stroke="#81B5A1" stroke-width="2">
<g transform="translate(0.000000, 5.000000)" id="Page-1">
<g transform="translate(103.000000, 4.000000)">
<g class="path-1">
<path d="M0,5 L31,5" id="Stroke-1"></path>
<polyline id="polyline-3" points="17 10 22 5 17 0"></polyline>
</g>
</g>
</g>
</g>
</g>
</svg>
</span>
</a>
<span class="cta-background-full" style="transition: all 0s ease 0s;width: 104px;left: -100%;"></span>
</div>
<div class="loading-layer">
<div class="loading-film"></div>
<div class="lds-roller">
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
</div>
</div>
</form>Name: MasterForm-DemoNow-13JUN17 — POST /bin/servicenow/eloquaSubmit
<form novalidate="" id="form1091" name="MasterForm-DemoNow-13JUN17" class=" formless" method="POST" action="/bin/servicenow/eloquaSubmit">
<input autocomplete="off" type="text" style="display:none;">
<input autocomplete="off" type="password" style="display:none;">
<input autocomplete="off" type="email" style="display:none;">
<input value="1133" type="hidden" name="elqSiteId">
<input type="hidden" name="elqCookieWrite" value="0">
<input id="sn_hp" type="hidden" name="sn_hp" value="">
<input id="referenceSource" type="hidden" name="referenceSource" value="">
<input id="badgeId" type="hidden" name="badgeId" value="">
<input id="eloquaIpAddress" type="hidden" name="eloquaIpAddress" value="">
<input id="eloquaRefererUrl" type="hidden" name="eloquaRefererUrl" value="">
<input id="registration" type="hidden" name="registration" value="false">
<input type="hidden" name="pageurl" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management.html">
<input type="hidden" id="analyticsPageurl" name="analyticsPageurl" value="https://www.servicenow.com/lpdem/demonow-it-asset-management.html">
<input type="hidden" id="mcid" name="mcid" value="75858551849765268121057731026177174233">
<input type="hidden" id="termCondFlag" name="termCondFlag" value="true">
<input type="hidden" id="termCondUrl" name="termCondUrl" value="/etc/designs/html/terms-of-use.html">
<input type="hidden" id="termCondPath" name="termCondPath" value="/content/servicenow/www/locale-sites/en-us/terms-of-use.html">
<input type="hidden" id="privacyUrl" name="privacyUrl" value="/content/servicenow/www/locale-sites/en-us/privacy-statement.html">
<input type="hidden" id="formlessUserID" name="formlessUserID" value="">
<input id="drivingCampaignName" type="hidden" name="drivingCampaignName">
<input id="drivingCampaignId" type="hidden" name="drivingCampaignId" value="31636">
<input id="campaignAsset" type="hidden" name="CampaignAsset" value="ServiceNow IT Asset Management Demo - ServiceNow">
<input value="MasterForm-DemoNow-13JUN17" type="hidden" name="elqFormName">
<input type="hidden" name="thankyouId" value="/content/servicenow/www/locale-sites/en-us/demo/demonow.html?filterTag=IT%20Asset%20Management&demoSub=1694523332434">
<input name="CampaignId" type="hidden" value="17998">
<input id="leadatureCampaignId" type="hidden" name="leadatureCampaignId">
<input id="inExpo" type="hidden" name="inExpo">
<input id="inExpoPackage" type="hidden" name="inExpoPackage">
<input id="campaignName" type="hidden" name="cname">
<input type="hidden" name="currentPage" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management.html">
<input type="hidden" name="currentPagePath" value="/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management">
<input type="hidden" name="universalFormPath" value="/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management/jcr:content/root/responsivegrid/contentPar/universalform_copy/right-column-universal-form">
<input id="eloquaErrorPage" type="hidden" name="eloquaErrorPage">
<input type="hidden" tabindex="8" name="linkId" value="">
<input id="locale" type="hidden" name="locale">
<input id="championsActivityType" type="hidden" name="championsActivityType" value="Form Submit">
<input id="championsActivitySubmitStatus" type="hidden" name="championsActivitySubmitStatus" value="Downloaded">
<input id="disableFormLess" type="hidden" name="disableFormLess" value="false">
<input id="zoomRegistration" type="hidden" name="zoomRegistration">
<input type="hidden" name="on24Form">
<input type="hidden" name="useRedirect">
<input type="hidden" name="region" id="region">
<input type="hidden" name="spData" id="spData" value="">
<input type="hidden" name="spPdfLink" id="spPdfLink" value="">
<input type="hidden" name="createAccountSourcePage" value="/lpdem/demonow-it-asset-management.html">
<input type="hidden" name="resolution" id="resolution" value="1600x1200">
<input type="hidden" name="colorDepth" id="colorDepth" value="24">
<input type="hidden" name="eVar93" id="eVar93" value="">
<input type="hidden" name="eVar94" id="eVar94" value="">
<input type="hidden" name="browserWidth" id="browserWidth" value="1600">
<input type="hidden" name="browserHeight" id="browserHeight" value="1200">
<input type="hidden" name="javaEnabled" id="javaEnabled" value="false">
<input type="hidden" name="cookieEnabled" id="cookieEnabled" value="true">
<input type="hidden" name="channel" id="channel" value="">
<input type="hidden" name="prop1" id="prop1" value="">
<input type="hidden" name="prop7" id="prop7" value="">
<input type="hidden" name="prop9" id="prop9" value="">
<input type="hidden" name="prop10" id="prop10" value="">
<input type="hidden" name="prop12" id="prop12" value="">
<input type="hidden" name="prop13" id="prop13" value="">
<input type="hidden" name="prop14" id="prop14" value="">
<input type="hidden" name="prop16" id="prop16" value="">
<input type="hidden" name="prop30" id="prop30" value="">
<input type="hidden" name="prop35" id="prop35" value="">
<input type="hidden" name="currencyCode" id="currencyCode" value="">
<input type="hidden" name="anayticsReferer" id="anayticsReferer" value="">
<ul class="uf-input-fields">
<li class="UF-fifty-percent UF-clear UF-no-padding UF-right-padding-8px">
<input type="text" name="firstname" placeholder=" " id="field6" value="" class="UF-validate UF-name-validation UF-floatingPlaceholder" required="" aria-label="First Name">
<span fb-translation="true" class="UF-floating-label">First Name </span>
</li>
<li class="UF-fifty-percent UF-no-padding">
<input type="text" name="lastname" placeholder=" " id="field7" value="" class="UF-validate UF-name-validation UF-floatingPlaceholder" required="" aria-label="Last Name">
<span fb-translation="true" class="UF-floating-label">Last Name </span>
</li>
<li class="UF-clear">
<input type="text" name="email" placeholder=" " id="field8" value="" class="UF-validate UF-email-validation UF-floatingPlaceholder" required="" aria-label="Business E-mail">
<span fb-translation="true" class="UF-floating-label">Business E-mail </span>
</li>
<li class="UF-fifty-percent UF-clear UF-no-padding UF-right-padding-8px">
<input type="text" name="company" placeholder=" " id="field9" value="" class="UF-validate UF-company-validation UF-floatingPlaceholder" required="" aria-label="Company">
<span fb-translation="true" class="UF-floating-label">Company </span>
</li>
<li class="UF-fifty-percent UF-no-padding">
<input type="text" name="businessPhone" placeholder=" " id="field13" value="" class="UF-validate UF-phone-validation UF-floatingPlaceholder" required="" aria-label="Business Phone">
<span fb-translation="true" class="UF-floating-label">Business Phone </span>
</li>
<li class="UF-clear">
<select autocomplete="off" id="field10" placeholder="Job Level" name="jobLevel" class="UF-validate UF-has-floating-label" data-label-revised="" aria-label="Job level">
<option selected="" hidden="" value=""></option>
<option value="Individual Contributor">Individual Contributor</option>
<option value="Developer/Engineer">Developer/Engineer</option>
<option value="Architect">Architect</option>
<option value="System Administrator">System Administrator</option>
<option value="Manager/Sr">Manager/Sr</option>
<option value="Director/Sr">Director/Sr</option>
<option value="Vice President/SVP">Vice President/SVP</option>
<option value="C-Level">C-Level</option>
<option value="Press Analyst/Media">Press Analyst/Media</option>
</select><span fb-translation="true" class="UF-floating-label UF-floating-label-initial">Job Level</span>
</li>
<li id="formElement11" class="UF-clear">
<div class="field-wrapper"></div>
<div class="individual field-wrapper">
<div class="_100 field-style">
<p class="field-p custom-dropdown"><label class="label-position top" for="field11">Department<span class="required">*</span></label><select class="field-size-top-large custom-dropdown__select validateMessageCapture" name="jobRole"
id="field11" data-label-revised="">
<option value="">Department</option>
</select><span id="7" style="color:#000;display:none">This field is required</span></p>
</div>
</div>
</li>
<li id="formElement12" class="UF-clear">
<div class="field-wrapper"></div>
<div class="individual field-wrapper">
<div class="_100 field-style">
<p class="field-p custom-dropdown"><label class="label-position top" for="field12">Job Function<span class="required">*</span></label><select class="field-size-top-large custom-dropdown__select validateMessageCapture" name="jobFunction"
id="field12" data-label-revised="">
<option value="">Job Function</option>
</select><span id="8" style="color:#FFF;display:none">This field is required</span></p>
</div>
</div>
</li>
<li class="UF-fifty-percent UF-clear UF-no-padding UF-right-padding-8px">
<select autocomplete="off" id="field14" placeholder="-- Country --" name="country" class="UF-validate UF-has-floating-label" data-label-revised="" aria-label="Country">
<option selected="" hidden="" value=""></option>
<option value="US">US - United States</option>
<option value="GB">GB - United Kingdom</option>
<option value="JP">JP - Japan</option>
<option value="FR">FR - France</option>
<option value="DE">DE - Germany</option>
<option value="AF">AF - Afghanistan</option>
<option value="AL">AL - Albania</option>
<option value="DZ">DZ - Algeria</option>
<option value="AS">AS - American Samoa</option>
<option value="AD">AD - Andorra</option>
<option value="AO">AO - Angola</option>
<option value="AI">AI - Anguilla</option>
<option value="AQ">AQ - Antarctica</option>
<option value="AG">AG - Antigua and Barbuda</option>
<option value="AR">AR - Argentina</option>
<option value="AM">AM - Armenia</option>
<option value="AW">AW - Aruba</option>
<option value="AU">AU - Australia</option>
<option value="AT">AT - Austria</option>
<option value="AZ">AZ - Azerbaijan</option>
<option value="BS">BS - Bahamas</option>
<option value="BH">BH - Bahrain</option>
<option value="BD">BD - Bangladesh</option>
<option value="BB">BB - Barbados</option>
<option value="BY">BY - Belarus</option>
<option value="BE">BE - Belgium</option>
<option value="BZ">BZ - Belize</option>
<option value="BJ">BJ - Benin</option>
<option value="BM">BM - Bermuda</option>
<option value="BT">BT - Bhutan</option>
<option value="BO">BO - Bolivia</option>
<option value="BA">BA - Bosnia-Herzegovina</option>
<option value="BW">BW - Botswana</option>
<option value="BR">BR - Brazil</option>
<option value="IO">IO - British Indian Ocean Territory</option>
<option value="VG">VG - British Virgin Islands</option>
<option value="BN">BN - Brunei</option>
<option value="BG">BG - Bulgaria</option>
<option value="BF">BF - Burkina Faso</option>
<option value="BI">BI - Burundi</option>
<option value="KH">KH - Cambodia</option>
<option value="CM">CM - Cameroon</option>
<option value="CA">CA - Canada</option>
<option value="CV">CV - Cape Verde</option>
<option value="KY">KY - Cayman Islands</option>
<option value="CF">CF - Central African Republic</option>
<option value="TD">TD - Chad</option>
<option value="CL">CL - Chile</option>
<option value="CN">CN - China</option>
<option value="CX">CX - Christmas Island</option>
<option value="CC">CC - Cocos Islands</option>
<option value="CO">CO - Colombia</option>
<option value="KM">KM - Comoros</option>
<option value="CG">CG - Congo</option>
<option value="CK">CK - Cook Islands</option>
<option value="CR">CR - Costa Rica</option>
<option value="CI">CI - Cote d'Ivoire</option>
<option value="HR">HR - Croatia</option>
<option value="CW">CW - Curacao</option>
<option value="CY">CY - Cyprus</option>
<option value="CZ">CZ - Czech Republic</option>
<option value="CD">CD - Democratic Republic of the Congo</option>
<option value="DK">DK - Denmark</option>
<option value="DJ">DJ - Djibouti</option>
<option value="DM">DM - Dominica</option>
<option value="DO">DO - Dominican Republic</option>
<option value="TL">TL - East Timor</option>
<option value="EC">EC - Ecuador</option>
<option value="EG">EG - Egypt</option>
<option value="SV">SV - El Salvador</option>
<option value="GQ">GQ - Equatorial Guinea</option>
<option value="ER">ER - Eritrea</option>
<option value="EE">EE - Estonia</option>
<option value="ET">ET - Ethiopia</option>
<option value="FK">FK - Falkland Islands</option>
<option value="FO">FO - Faroe Islands</option>
<option value="FM">FM - Federated States Of Micronesia</option>
<option value="FJ">FJ - Fiji</option>
<option value="FI">FI - Finland</option>
<option value="GF">GF - French Guiana</option>
<option value="PF">PF - French Polynesia</option>
<option value="GA">GA - Gabon</option>
<option value="GM">GM - Gambia</option>
<option value="GE">GE - Georgia</option>
<option value="GH">GH - Ghana</option>
<option value="GI">GI - Gibraltar</option>
<option value="GR">GR - Greece</option>
<option value="GL">GL - Greenland</option>
<option value="GD">GD - Grenada</option>
<option value="GU">GU - Guam</option>
<option value="GT">GT - Guatemala</option>
<option value="GG">GG - Guernsey</option>
<option value="GN">GN - Guinea</option>
<option value="GW">GW - Guinea-Bissau</option>
<option value="GY">GY - Guyana</option>
<option value="HT">HT - Haiti</option>
<option value="HN">HN - Honduras</option>
<option value="HK">HK - Hong Kong</option>
<option value="HU">HU - Hungary</option>
<option value="IS">IS - Iceland</option>
<option value="IN">IN - India</option>
<option value="ID">ID - Indonesia</option>
<option value="IQ">IQ - Iraq</option>
<option value="IE">IE - Ireland</option>
<option value="IM">IM - Isle of Man</option>
<option value="IL">IL - Israel</option>
<option value="IT">IT - Italy</option>
<option value="JM">JM - Jamaica</option>
<option value="JE">JE - Jersey</option>
<option value="JO">JO - Jordan</option>
<option value="KZ">KZ - Kazakhstan</option>
<option value="KE">KE - Kenya</option>
<option value="KI">KI - Kiribati</option>
<option value="XK">XK - Kosovo</option>
<option value="KW">KW - Kuwait</option>
<option value="KG">KG - Kyrgyzstan</option>
<option value="LA">LA - Laos</option>
<option value="LV">LV - Latvia</option>
<option value="LB">LB - Lebanon</option>
<option value="LS">LS - Lesotho</option>
<option value="LR">LR - Liberia</option>
<option value="LY">LY - Libya</option>
<option value="LI">LI - Liechtenstein</option>
<option value="LT">LT - Lithuania</option>
<option value="LU">LU - Luxembourg</option>
<option value="MO">MO - Macau</option>
<option value="MK">MK - Macedonia, Former Yugoslav Rep.</option>
<option value="MG">MG - Madagascar</option>
<option value="MW">MW - Malawi</option>
<option value="MY">MY - Malaysia</option>
<option value="MV">MV - Maldives</option>
<option value="ML">ML - Mali</option>
<option value="MT">MT - Malta</option>
<option value="MH">MH - Marshall Islands</option>
<option value="MQ">MQ - Martinique</option>
<option value="MR">MR - Mauritania</option>
<option value="MU">MU - Mauritius</option>
<option value="YT">YT - Mayotte</option>
<option value="MX">MX - Mexico</option>
<option value="MD">MD - Moldova</option>
<option value="MC">MC - Monaco</option>
<option value="MN">MN - Mongolia</option>
<option value="ME">ME - Montenegro</option>
<option value="MS">MS - Montserrat</option>
<option value="MA">MA - Morocco</option>
<option value="MZ">MZ - Mozambique</option>
<option value="MM">MM - Myanmar</option>
<option value="NA">NA - Namibia</option>
<option value="NR">NR - Nauru</option>
<option value="NP">NP - Nepal</option>
<option value="NL">NL - Netherlands</option>
<option value="AN">AN - Netherlands Antilles</option>
<option value="NC">NC - New Caledonia</option>
<option value="NZ">NZ - New Zealand</option>
<option value="NI">NI - Nicaragua</option>
<option value="NE">NE - Niger</option>
<option value="NG">NG - Nigeria</option>
<option value="NU">NU - Niue</option>
<option value="MP">MP - Northern Mariana Islands</option>
<option value="NO">NO - Norway</option>
<option value="OM">OM - Oman</option>
<option value="PK">PK - Pakistan</option>
<option value="PW">PW - Palau</option>
<option value="PS">PS - Palestine</option>
<option value="PA">PA - Panama</option>
<option value="PG">PG - Papua New Guinea</option>
<option value="PY">PY - Paraguay</option>
<option value="PE">PE - Peru</option>
<option value="PH">PH - Philippines</option>
<option value="PN">PN - Pitcairn</option>
<option value="PL">PL - Poland</option>
<option value="PT">PT - Portugal</option>
<option value="PR">PR - Puerto Rico</option>
<option value="QA">QA - Qatar</option>
<option value="CG">CG - Republic of the Congo</option>
<option value="RE">RE - Reunion</option>
<option value="RO">RO - Romania</option>
<option value="RU">RU - Russia</option>
<option value="RW">RW - Rwanda</option>
<option value="BL">BL - Saint Barthelemy</option>
<option value="SH">SH - Saint Helena</option>
<option value="MF">MF - Saint Martin</option>
<option value="PM">PM - Saint Pierre and Miquelon</option>
<option value="VC">VC - Saint Vincent and the Grenadines</option>
<option value="WS">WS - Samoa</option>
<option value="SM">SM - San Marino</option>
<option value="ST">ST - Sao Tome and Príncipe</option>
<option value="SA">SA - Saudi Arabia</option>
<option value="SN">SN - Senegal</option>
<option value="RS">RS - Serbia</option>
<option value="SC">SC - Seychelles</option>
<option value="SL">SL - Sierra Leone</option>
<option value="SG">SG - Singapore</option>
<option value="SX">SX - Sint Maarten</option>
<option value="SK">SK - Slovakia</option>
<option value="SI">SI - Slovenia</option>
<option value="SB">SB - Solomon Islands</option>
<option value="SO">SO - Somalia</option>
<option value="ZA">ZA - South Africa</option>
<option value="KR">KR - South Korea</option>
<option value="SS">SS - South Sudan</option>
<option value="ES">ES - Spain</option>
<option value="LK">LK - Sri Lanka</option>
<option value="KN">KN - St. Kitts and Nevis</option>
<option value="LC">LC - St. Lucia</option>
<option value="SD">SD - Sudan</option>
<option value="SR">SR - Suriname</option>
<option value="SJ">SJ - Svalbard and Jan Mayen</option>
<option value="SZ">SZ - Swaziland</option>
<option value="SE">SE - Sweden</option>
<option value="CH">CH - Switzerland</option>
<option value="TW">TW - Taiwan</option>
<option value="TJ">TJ - Tajikistan</option>
<option value="TZ">TZ - Tanzania</option>
<option value="TH">TH - Thailand</option>
<option value="TG">TG - Togo</option>
<option value="TK">TK - Tokelau</option>
<option value="TO">TO - Tonga</option>
<option value="TT">TT - Trinidad and Tobago</option>
<option value="TN">TU - Tunisia</option>
<option value="TR">TR - Turkey</option>
<option value="TM">TM - Turkmenistan</option>
<option value="TC">TC - Turks and Caicos Islands</option>
<option value="TV">TV - Tuvalu</option>
<option value="UG">UG - Uganda</option>
<option value="UA">UA - Ukraine</option>
<option value="AE">AE - United Arab Emirates</option>
<option value="UY">UY - Uruguay</option>
<option value="UZ">UZ - Uzbekistan</option>
<option value="VU">VU - Vanuatu</option>
<option value="VA">VA - Vatican</option>
<option value="VE">VE - Venezuela</option>
<option value="VN">VN - Vietnam</option>
<option value="VI">VI - Virgin Islands (USA)</option>
<option value="WF">WF - Wallis and Futuna</option>
<option value="EH">EH - Western Sahara</option>
<option value="YE">YE - Yemen</option>
<option value="ZM">ZM - Zambia</option>
<option value="ZW">ZW - Zimbabwe</option>
</select><span fb-translation="true" class="UF-floating-label UF-floating-label-initial">Country</span>
</li>
<li class="UF-fifty-percent UF-no-padding">
<select autocomplete="off" id="field15" placeholder=" -- State or Province --" name="state" class="UF-validate" data-label-revised="">
<option value="">State/Province</option>
</select>
</li>
<li class="UF-clear first">
<input id="field35c26f875f015b42ebb8576c0becbd2a7e" type="checkbox" name="t_c" class="UF-validate checkbox UF-real-checkbox" value="checked">
<div class="UF-checkbox">
<label tabindex="0" for="field35c26f875f015b42ebb8576c0becbd2a7e" class="UF-check"></label>
<span fb-translation="true" class="UF-acceptance">I agree to the <a fb-translation="true" href="javascript:void(null)">ServiceNow® Terms of Use.</a></span>
</div>
</li>
<!-- /** Botcapture **/-->
<li class="botcapture">
<label for="botcapture" style="display: none;">Two + 3 = ?</label>
<input id="field32" type="text" name="botcapture" style="display: none;">
</li>
<li class="UF-clear UF-hide-optin UF-show-input UF-hide-init">
<span fb-translation="true" class="UF-radio-label">I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time. </span>
<div class="UF-radio-btn-selection-sec UF-validate-radio">
<div class="UF-radio-label-group">
<input id="UF-optin-yesc26f875f015b42ebb8576c0becbd2a7e" type="radio" name="optin" value="Yes" class="UF-real-radio-btn">
<label tabindex="0" for="UF-optin-yesc26f875f015b42ebb8576c0becbd2a7e" class="UF-fake-radio-btn" id="UF-optin-yes-fake"></label><span fb-translation="true">Yes</span>
</div>
<div class="UF-radio-label-group">
<input id="UF-optin-noc26f875f015b42ebb8576c0becbd2a7e" type="radio" name="optin" value="No" class="UF-real-radio-btn">
<label tabindex="0" for="UF-optin-noc26f875f015b42ebb8576c0becbd2a7e" class="UF-fake-radio-btn" id="UF-optin-no-fake"></label><span fb-translation="true">No</span>
</div>
</div>
</li>
<li class="UF-clear UF-show-input UF-hide-init">
<input maxlength="17" name="mobilePhone" id="field-sms" value="" class="UF-validate UF-floatingPlaceholder" required="">
<span fb-translation="true" class="UF-floating-label">Mobile Phone</span>
</li>
<li class="UF-clear uf-sn-id-section">
<input id="field37c26f875f015b42ebb8576c0becbd2a7e" name="field37" type="checkbox" class="checkbox UF-real-checkbox" value="checked" autocomplete="off">
<div class="UF-checkbox">
<label tabindex="0" for="field37c26f875f015b42ebb8576c0becbd2a7e" class="UF-check"></label>
<span fb-translation="true" class="UF-acceptance"> Create an account for instant downloads and other premium resources </span>
</div>
</li>
<li class="UF-clear UF-show-input UF-hide-init uf-sn-password">
<input type="password" name="password" id="UF-password" value="" maxlength="72" class="UF-validate UF-password-validation UF-floatingPlaceholder" required="" data-lpignore="true" autocapitalize="none" autocorrect="none" spellcheck="false"
tabindex="0" inputmode="verbatim">
<div class="UF-right-pass UF-create-password-dynamic">
<span fb-translation="true" class="UF-show-pass" tabindex="0">Show</span>
</div>
<span fb-translation="true" class="UF-floating-label">Password</span>
<div class="UF-interactive-password-tooltip">
<p class="UF-interactive-password-title">Safety first. Your password must contain at least:</p>
<span class="tooltip-carrot"></span>
<div class="pwd-req min-char-req"><span class="progress-indicator"></span>8 characters</div>
<div class="pwd-req lowercase-req"><span class="progress-indicator"></span>One lowercase letter (a-z)</div>
<div class="pwd-req uppercase-req"><span class="progress-indicator"></span>One uppercase letter (A–Z)</div>
<div class="pwd-req number-req"><span class="progress-indicator"></span>One number (0-9)</div>
<div class="pwd-req special-char-req"><span class="progress-indicator"></span>One symbol (!, @, #, etc.)</div>
</div>
</li>
<li class="global-form-disclaimer UF-checkbox">
<span fb-translation="true" class="UF-acceptance">By submitting this form, I confirm that I have read and agree to the <a fb-translation="true" href="/privacy-statement.html" target="_blank">Privacy Statement</a>. </span>
</li>
<input type="hidden" name="isAllBuForm">
<input type="hidden" id="optInFlag" name="optInFlag" value="">
<div tabindex="0" class="UF-error-msg"><span></span></div>
<div class="UF-submit-btn ">
<li data-com-cta="Watch Demos" class="button-wrapper">
<button fb-translation="true" type="button" class="uf-submit-form" data-button-on="Create Account" data-button-off="Watch Demos">Watch Demos</button>
</li>
<li data-com-cta="Watch Demos" class="button-wrapper UF-hide-input">
<button fb-translation="true" type="button" class="uf-submit-form-download" style="display: block;">Watch Demos</button>
</li>
</div>
</ul>
<div class="loading-layer">
<div class="loading-film"></div>
<div class="lds-roller">
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
</div>
</div>
<input class="card_content" name="iAmInterestedIn" id="iAmInterestedIn" type="hidden" value="tbd">
</form>POST /login-form.html/j_security_check
<form novalidate="" id="form1091" class=" login" method="POST" action="/login-form.html/j_security_check">
<input autocomplete="off" type="text" style="display:none;">
<input autocomplete="off" type="password" style="display:none;">
<input autocomplete="off" type="email" style="display:none;">
<input value="1133" type="hidden" name="elqSiteId">
<input type="hidden" name="elqCookieWrite" value="0">
<input id="sn_hp" type="hidden" name="sn_hp" value="">
<input id="referenceSource" type="hidden" name="referenceSource" value="">
<input id="badgeId" type="hidden" name="badgeId" value="">
<input id="eloquaIpAddress" type="hidden" name="eloquaIpAddress" value="">
<input id="eloquaRefererUrl" type="hidden" name="eloquaRefererUrl" value="">
<input id="registration" type="hidden" name="registration" value="false">
<input type="hidden" name="pageurl" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management.html">
<input type="hidden" id="analyticsPageurl" name="analyticsPageurl" value="">
<input type="hidden" id="mcid" name="mcid" value="">
<input type="hidden" id="termCondFlag" name="termCondFlag" value="true">
<input type="hidden" id="termCondUrl" name="termCondUrl" value="/etc/designs/html/terms-of-use.html">
<input type="hidden" id="termCondPath" name="termCondPath" value="/content/servicenow/www/locale-sites/en-us/terms-of-use.html">
<input type="hidden" id="privacyUrl" name="privacyUrl" value="/content/servicenow/www/locale-sites/en-us/privacy-statement.html">
<input type="hidden" id="formlessUserID" name="formlessUserID" value="">
<input id="drivingCampaignName" type="hidden" name="drivingCampaignName">
<input id="drivingCampaignId" type="hidden" name="drivingCampaignId" value="31636">
<input id="campaignAsset" type="hidden" name="CampaignAsset" value="ServiceNow IT Asset Management Demo - ServiceNow">
<input type="hidden" name="elqFormName">
<input type="hidden" name="thankyouId">
<input name="CampaignId" type="hidden">
<input id="leadatureCampaignId" type="hidden" name="leadatureCampaignId">
<input id="inExpo" type="hidden" name="inExpo">
<input id="inExpoPackage" type="hidden" name="inExpoPackage">
<input id="campaignName" type="hidden" name="cname">
<input type="hidden" name="currentPage" value="https://www.servicenow.com/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management.html">
<input type="hidden" name="currentPagePath" value="/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management">
<input type="hidden" name="universalFormPath" value="/content/servicenow/www/locale-sites/en-us/lpdem/demonow-it-asset-management/jcr:content/root/responsivegrid/contentPar/universalform_copy/uf-sign-in-inner/right-column-universal-form">
<input id="eloquaErrorPage" type="hidden" name="eloquaErrorPage">
<input type="hidden" tabindex="8" name="linkId" value="">
<input id="locale" type="hidden" name="locale">
<input id="championsActivityType" type="hidden" name="championsActivityType" value="Form Submit">
<input id="championsActivitySubmitStatus" type="hidden" name="championsActivitySubmitStatus" value="Downloaded">
<input id="disableFormLess" type="hidden" name="disableFormLess" value="false">
<input id="zoomRegistration" type="hidden" name="zoomRegistration">
<input type="hidden" name="on24Form">
<input type="hidden" name="useRedirect">
<input type="hidden" name="region" id="region">
<input type="hidden" name="spData" id="spData" value="">
<input type="hidden" name="spPdfLink" id="spPdfLink" value="">
<input type="hidden" name="createAccountSourcePage" value="">
<input type="hidden" name="resolution" id="resolution" value="">
<input type="hidden" name="colorDepth" id="colorDepth" value="">
<input type="hidden" name="eVar93" id="eVar93" value="">
<input type="hidden" name="eVar94" id="eVar94" value="">
<input type="hidden" name="browserWidth" id="browserWidth" value="">
<input type="hidden" name="browserHeight" id="browserHeight" value="">
<input type="hidden" name="javaEnabled" id="javaEnabled" value="">
<input type="hidden" name="cookieEnabled" id="cookieEnabled" value="">
<input type="hidden" name="channel" id="channel" value="">
<input type="hidden" name="prop1" id="prop1" value="">
<input type="hidden" name="prop7" id="prop7" value="">
<input type="hidden" name="prop9" id="prop9" value="">
<input type="hidden" name="prop10" id="prop10" value="">
<input type="hidden" name="prop12" id="prop12" value="">
<input type="hidden" name="prop13" id="prop13" value="">
<input type="hidden" name="prop14" id="prop14" value="">
<input type="hidden" name="prop16" id="prop16" value="">
<input type="hidden" name="prop30" id="prop30" value="">
<input type="hidden" name="prop35" id="prop35" value="">
<input type="hidden" name="currencyCode" id="currencyCode" value="">
<input type="hidden" name="anayticsReferer" id="anayticsReferer" value="">
<ul class="uf-input-fields">
<li class=" UF-clear ">
<input type="text" name="username" placeholder=" " value="" class="UF-validate UF-email-validation UF-floatingPlaceholder" required="" aria-label="Email">
<span fb-translation="true" class="UF-floating-label">Email </span>
</li>
<li class=" UF-clear ">
<input type="password" name="password" placeholder=" " value="" maxlength="72" class="UF-validate UF-default-validation UF-floatingPlaceholder" tabindex="0" required="" aria-label="Password">
<div class="UF-right-pass UF-create-password-dynamic">
<span fb-translation="true" class="UF-show-pass" tabindex="0">Show</span>
</div>
<span fb-translation="true" class="UF-floating-label">Password</span>
</li>
<!-- /** Botcapture **/-->
<li class="botcapture">
<label for="botcapture" style="display: none;">Two + 3 = ?</label>
<input id="field32" type="text" name="botcapture" style="display: none;">
</li>
<input type="hidden" name="isAllBuForm">
<input type="hidden" id="optInFlag" name="optInFlag" value="">
<p data-secondary-cta-path="/my-account/forgot-password.html" class="UF-secondary-cta ">
<a href="#!" fb-translation="true" data-com-cta="Forgot your password?">Forgot your password?</a>
</p>
<div tabindex="0" class="UF-error-msg"><span></span></div>
<div class="UF-submit-btn ">
<a fb-translation="true" data-com-cta="Sign In" href="##" target="_self">Sign In</a>
<a fb-translation="true" class="UF-send-verification-email-forgot-password UF-send-verification-email-hide">Re-Send Verification Email</a>
</div>
</ul>
<div class="loading-layer">
<div class="loading-film"></div>
<div class="lds-roller">
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
</div>
</div>
<input type="hidden" class="eloquaLogin" name="eloquaLogin" value="true">
</form><form id="secondary-email-form" class="secondary-email-form">
<div class="input-content">
<ul>
<li class=" UF-clear ">
<input type="text" name="secondaryEmail" placeholder=" " id="secondaryEmail" value="" class="UF-required-on UF-floatingPlaceholder" required="">
<span fb-translation="true" class="UF-floating-label">Secondary E-mail</span>
</li>
</ul>
</div>
<div class="error-msg"></div>
<div class="sepopup-update-btn cta-component cta-rectangle-box light gable-green-text ">
<a data-com-cta="Update" href="##" target="_self">TRY DEMO
<span class="cta-title-link-arrow">
<svg width="55px" height="14px" viewBox="0 0 24 12" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<g id="svg-group" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="Secondary-CTA-Dark" transform="translate(-102.000000, -8.000000)" stroke="#81B5A1" stroke-width="2">
<g transform="translate(0.000000, 5.000000)" id="Page-1">
<g transform="translate(103.000000, 4.000000)">
<g class="path-1">
<path d="M0,5 L31,5" id="Stroke-1"></path>
<polyline id="polyline-3" points="17 10 22 5 17 0"></polyline>
</g>
</g>
</g>
</g>
</g>
</svg>
</span>
</a>
<span class="cta-background-full" style="transition: all 0s ease 0s;width: 104px;left: -100%;"></span>
</div>
<div class="loading-layer">
<div class="loading-film"></div>
<div class="lds-roller">
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
</div>
</div>
<input type="hidden" class="eloquaLogin" name="eloquaLogin" value="true">
</form><form id="secondary-email-form" class="secondary-email-form">
<div class="input-content">
<ul>
<li class=" UF-clear ">
<input type="text" name="secondaryEmail" placeholder=" " id="secondaryEmail" value="" class="UF-required-on UF-floatingPlaceholder" required="">
<span fb-translation="true" class="UF-floating-label">Secondary E-mail</span>
</li>
</ul>
</div>
<div class="error-msg"></div>
<div class="sepopup-update-btn cta-component cta-rectangle-box light gable-green-text ">
<a data-com-cta="Update" href="##" target="_self">TRY DEMO
<span class="cta-title-link-arrow">
<svg width="55px" height="14px" viewBox="0 0 24 12" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
<g id="svg-group" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round">
<g id="Secondary-CTA-Dark" transform="translate(-102.000000, -8.000000)" stroke="#81B5A1" stroke-width="2">
<g transform="translate(0.000000, 5.000000)" id="Page-1">
<g transform="translate(103.000000, 4.000000)">
<g class="path-1">
<path d="M0,5 L31,5" id="Stroke-1"></path>
<polyline id="polyline-3" points="17 10 22 5 17 0"></polyline>
</g>
</g>
</g>
</g>
</g>
</svg>
</span>
</a>
<span class="cta-background-full" style="transition: all 0s ease 0s;width: 104px;left: -100%;"></span>
</div>
<div class="loading-layer">
<div class="loading-film"></div>
<div class="lds-roller">
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
<div></div>
</div>
</div>
</form>Text Content
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ServiceNowⓇ Demo Terms of Use
1. ACCEPTANCE OF THE TERMS OF USE
The following terms and conditions, together with any referenced documents
(collectively, "Terms of Use") are a legal agreement between you and your
employees, agents, contractors and any other entity on whose behalf you accept
these terms (collectively, "you" and "your"), and ServiceNow, Inc. if your
domicile is within the USA, Canada or Mexico, or ServiceNow Nederland B.V. if
your domicile is within any other country ("ServiceNow," "we," "us" and "our").
The Terms of Use apply to ServiceNow’s Website (as defined below).
IMPORTANT: THESE TERMS OF USE FORM A BINDING CONTRACT BETWEEN YOU AND US WHEN
ACCEPTED BY YOU. YOU ACCEPT THESE TERMS OF USE BY (1) ACCESSING OR USING THE
WEBSITE, (2) INDICATING ACCEPTANCE OF THESE TERMS WHEN THEY ARE PRESENTED
ONLINE, SUCH AS BY CHECKING A BOX CAPTIONED WITH ACCEPTANCE LANGUAGE OR CLICKING
AN ICON BEARING AN "ACCEPT" OR SIMILAR LEGEND OR BY OTHERWISE ELECTRONICALLY
SIGNING THIS AGREEMENT; OR (3) EXERCISING OR PURPORTING TO EXERCISE ANY OF THE
RIGHTS GRANTED TO YOU UNDER THESE TERMS OF USE. THE INDIVIDUAL ACCEPTING THIS
AGREEMENT ON BEHALF OF AN ENTITY REPRESENTS THAT HE OR SHE HAS AUTHORITY TO
REPRESENT THE ENTITY AND COMMIT FUNDS ON ITS BEHALF. IF YOU DO NOT AGREE TO
THESE TERMS OF USE, YOU MAY NOT USE THE WEBSITE.
The term "Website" means ServiceNow public websites, including without
limitation those found at the following URLs: www.servicenow.com;
community.servicenow.com; knowledge.servicenow.com; demochannel.service-now.com;
wiki.servicenow.com; share.servicenow.com; partners.servicenow.com;
store.servicenow.com; publisher.servicenow.com; and developer.servicenow.com.
The term "Website" does not include the ServiceNow Products (as defined below)
regardless of the domain name used to access such ServiceNow Products.
The Website provides several types of resources, including one or more of the
following: areas to interact with the Website and the user community such as
message boards, chat rooms, forums, bulletin boards, training modules, user
ratings, user reviews, and other related interactive and social features
(collectively, the "Community Services"); information, software, text, displays,
images, video, audio recordings, and user interfaces included in or generated by
the Website, and the design, selection and arrangement thereof, except that
provided expressly and conspicuously under a third-party license (collectively,
the "Website Content"); product specifications and product documentation
(collectively, "Documentation"); software such as application program
interfaces, update sets, development tools, code snippets and sample code, not
including Apps (defined below), published by ServiceNow to permit customization
and configuration of ServiceNow Products (collectively, "Development Tools");
and non-production instances of the ServiceNow Products ("Non-Production
Instances"). Your right to use of the Website, including Community Services,
Website Content, Documentation, Development Tools and Non-Production Instances,
is subject to and conditioned on your acceptance of these Terms of Use.
We may revise and update these Terms of Use from time to time in our sole
discretion. You are expected to check this page from time to time to take notice
of any changes we made, as they are binding on you. All material changes apply
prospectively only. Changes to the dispute resolution procedures set forth in
the section titled Governing Law and Jurisdiction shall not apply to disputes
for which the parties had actual notice as of the date the change was posted on
the Website. Your continued use of the Website following the posting of revised
Terms of Use means that you accept and agree to the changes. When accepted by
you, the revised Terms of Use automatically revoke any license or other rights
that we granted to you under the prior version.
Personally identifiable information collected about you by this Website is
treated in accordance with the Privacy Policy, which is hereby incorporated into
these Terms of Use by reference. If you do not agree to these Terms of Use or
the Privacy Policy, you must exit the Website.
Access
We reserve the right to terminate or modify the Website including any of its
content, in whole or in part, in any manner in our sole discretion, without
notice. We will not be liable if, for any reason, all or any part of the Website
is unavailable at any time or for any period. From time to time, we may restrict
access to all or part of the Website to registered users or another subset of
users. You are solely responsible for making all arrangements necessary for you
to access the Website.
Accounts
To access portions of the Website or certain resources, you may be asked to
provide certain registration details or other information. It is a condition of
your use of the Website, and you hereby represent and warrant, that you are of
the legal age of majority in the jurisdiction in which you reside and that all
information you provide is correct, current and complete. If you choose, or you
are provided with, a user name, password or other information as part of our
security procedures, you must treat such information as confidential and you
must not disclose it to any third party. You agree that you are solely
responsible to us for all activities identified with your account. You agree to
immediately notify ServiceNow of any unauthorized use of your user name or
password or any other breach of security. You must logout from your account at
the end of each session. You should use particular caution when accessing your
account from a public or shared computer so that others are not able to view or
record your password or other personal information. ServiceNow has the absolute
right to disable any user name or password, at any time, for any reason,
including, if in our sole discretion we believe that you have failed to comply
with any provision of these Terms of Use.
ServiceNow Products
The "Website" does not include ServiceNow Products. "ServiceNow Product" means
the ServiceNow platform and any ServiceNow applications or subscription
services, including those customarily provided by us only to our paying
customers, along with professional services, support, and maintenance, and any
other products or services offered for sale by ServiceNow. ServiceNow Products
do not include Non-Production Instances or Apps (as defined below). You must
purchase access to ServiceNow Products pursuant to a separate subscription or
other agreement with ServiceNow ("Subscription Agreement").
2. USE OF THE WEBSITE
Posting
You and other third-party users of the Website may be permitted to post, submit,
contribute, publish, display, make a available or transmit to others
(hereinafter, "post") content, materials or hosted applications (collectively,
"User Contributions" and together with contributions officially posted by
ServiceNow, "Contributions") on or through the Website. Posting permits our
customers, partners, developers, prospective customers, employees and other
interested parties to share information, exchange ideas, expertise and
experience, ask questions, provide solutions, share technology advances and
obtain product information. To foster a vibrant, thriving, and friendly
community, we may enforce standards for appropriate content and prohibit uses
antithetical to the intended community environment. User Contributions are
considered non-confidential and non-proprietary, and you hereby grant to
ServiceNow a perpetual, irrevocable, royalty-free, fully-paid, sublicensable,
transferable, non-exclusive, worldwide license to copy, distribute, modify, make
derivative works of, publicly display, publicly perform, make, use, sell,
translate and disclose to third parties any User Contributions that you post for
any purpose. We are under no obligation to post or use any User Contributions,
and reserve the right to edit or remove User Contributions that violate these
Terms of Use in our sole discretion.
To the extent you have purchased support rights under your Subscription
Agreement, do not use Community Services for the escalation of support issues.
Contact ServiceNow Support as provided in your Subscription Agreement.
You are solely responsible for any User Contribution that you post, including
its legality, reliability, accuracy and appropriateness. ServiceNow is not
responsible for (and has no liability with respect to) any User Contribution.
You represent and warrant that you own or control all rights in and to the User
Contributions that you post and have the right to grant ServiceNow and its
affiliates the license granted above. You represent and warrant that all of your
User Contributions do and will comply with these Terms of Use, and you agree to
defend, indemnify and hold ServiceNow and its affiliates and licensors harmless
for any breach of that representation and warranty. Opinions expressed in User
Contributions are those of the party posting the User Contribution and do not
necessarily reflect the opinion of ServiceNow.
Code of Conduct
You agree to comply with the following code of conduct in your use of the
Website:
* Be polite and courteous. Respect and treat others as you would expect to be
treated yourself.
* Respect your audience. Posts should not upset, annoy, threaten, harass, abuse
or embarrass other members.
* User Contributions may not include material that is defamatory, obscene,
indecent, abusive, offensive, harassing, violent, hateful, inflammatory or
otherwise objectionable.
* Lively and collegial discussions are always encouraged in a healthy
community. It is okay to argue facts but not okay to argue personalities or
personal beliefs.
* Do not use text formats such as all caps or bold that may be read as
annoying, rude or send a strong message.
* Avoid using abbreviations or terminology that others may not understand. An
abbreviation may mean something to you but in another context or country, it
may have another meaning.
* Be accountable for your actions by correcting your mistakes and indicating
where you have changed a previous post of yours.
Prohibited Uses
You agree not to access or use the Website in any manner:
* That violates any applicable federal, state, local or international law or
regulation, or advocates, promotes or assists in any unlawful act,
constitutes an illegal threat or violates export control laws.
* That violates the rights of any person or entity that may give rise to civil
or criminal liability under applicable laws or regulations applicable to you,
another user, and/or ServiceNow, including violation of privacy or publicity
rights, infringement of any copyright, patent, trademark, trade secret or
other intellectual property right, or conflicts with these Terms of Use or
the Privacy Policy.
* To transmit or introduce offensive materials, including those involving
profanity, violence, sexual conduct, pornography or discrimination based on
race, sex, religion, nationality, disability, sexual orientation or age.
* To monitor or attempt to gain unauthorized access to: (a) an account or
computer not belonging to you; (b) any data, information or communications on
any network or system not owned by you, without authorization; (c) any system
or network user accounts or passwords of other users, without authorization;
or (d) e-mail addresses, screen names or other identifiers without the
consent of the person identified (including, without limitation, phishing,
password robbery, spidering and harvesting).
* That is false, deceptive, misleading or fraudulent, including but not limited
to: (a) any attempt to impersonate any person or entity, including any other
user, ServiceNow or a ServiceNow employee; (b) to misrepresent your identity
or affiliation with any person or organization; and (c) any attempt to give
the impression that you are posting materials from any person or entity other
than yourself if that is not the case, including but not limited to altering
your IP source address.
* To use, transmit or introduce: (a) information protected under the privacy or
security regulations issued pursuant to the Health Insurance Portability and
Accountability Act of 1996 (HIPAA) or subject to the Health Information
Technology for Economic and Clinical Health (HITECH) Act; or (b) non-public
sensitive or personally identifiable information including but not limited to
drivers license numbers, passport numbers, social security numbers, tax
identification numbers, voter registration numbers or similar identifying
numbers, health information, or financial information including bank,
checking, credit card, debit card, or other account numbers.
* For the purposes of recruiting, advertising, solicitation or commercial
activities of any kind without the express written consent of ServiceNow,
including, but not limited to: (a) promotions, contests, sweepstakes, barter,
advertising or pyramid schemes; and (b) the transmission of, or procurement
of sending, any advertising or promotional material, including any "junk
mail", "chain letter" or "spam" or any other similar solicitation.
* To monitor or copy materials on the Website for any unauthorized purpose or
access the Website via any automatic device, process or means of access such
as a robot or spider.
* That may have a detrimental effect on the Website’s function, user
interaction or security, including but not limited to: (a) gaining
unauthorized access to, or attempting to compromise the security of, any
network, system, computing facility, equipment, data or information; (b)
attempting to intercept, redirect or otherwise interfere with communications
intended for others; (c) disabling, damaging, overburdening or impairing the
Website or any server, computer or database connected to or accessed by the
Website; (d) modifying, blocking or otherwise interfering with the display of
the Website; (e) interfering with another user’s ability to access, use and
enjoy the Website; (f) accessing another user’s registration information or
user account without that user’s express written permission; (g) transmitting
or introducing any malicious or technologically harmful element to the
Website such as a spyware program, virus, Trojan horse, worm or logic bomb;
(h) performing, without ServiceNow’s express prior written authorization,
scalability testing, load testing, probing, scanning, penetration or
vulnerability testing of the Website, including without limitation the
Community Services; and (i) engaging in any activities that results in any
server being the target of a denial of service attack.
Notification of Violation.
If you become aware of any violation of these Terms of Use by any person,
including other users or third parties, you must immediately notify ServiceNow
via e-mail to info@servicenow.com.
ServiceNow Disclaimer.
We may, but are under no obligation to, monitor or censor comments made by users
or content provided by contributors and we are not responsible for the accuracy,
completeness, appropriateness or legality of anything posted, depicted or
otherwise provided by third-party users and we disclaim any and all liability
relating thereto.
3. NON-PRODUCTION INSTANCES
ServiceNow may provide you with temporary access to a non-production instance of
the ServiceNow Products upon your request to the Website (each a "Non-Production
Instance"). Unless subject to a separate click-accept agreement at the time of
registration, access to and use of any and all Non-Production Instances shall be
governed by these Terms of Use, including without limitation the intellectual
property and limitation of liability sections herein. If a click-accept
agreement is made available to you at the time of registration for access to
ServiceNow services or products, then in the event of any conflict between that
agreement and these Terms of Use, that agreement shall supersede these Terms of
Use to the extent of the conflict.
Subject to compliance with these Terms of Use, ServiceNow authorizes you to
access and use the Non-Production Instance solely for your own internal use to
evaluate the ServiceNow Products. ServiceNow may update, upgrade, add or remove
plugins and functionality, and otherwise modify the Non-Production Instance in
its sole discretion without notice to you. Access to ServiceNow technical
support resources is not provided with a Non-Production Instance.
You may not use the Non-Production Instance with production data or to provide
services to others, including services of implementation, customization or
configuration of the Subscription Service. You may not transfer, sublicense,
distribute or otherwise provide third parties access to any applications,
integrations or other material that you develop using the Non-Production
Instance. If you need to access the Subscription Service on a production basis
or to provide services or develop Apps for others, please contact ServiceNow to
discuss commercial offerings.
THE NON-PRODUCTION INSTANCE AND OTHER SERVICENOW CORE TECHNOLOGY (AS DEFINED
BELOW) ARE PROVIDED TO YOU UNDER THIS AGREEMENT AT YOUR OWN RISK AND "AS-IS"
WITHOUT WARRANTY OF ANY KIND. You shall input only non-sensitive, non-production
data into the Non-Production Instance. ServiceNow shall have no obligation or
liability for or with respect to an Non-Production Instance, including without
limitation: warranty, support, reliability, backup, performance or service
level, refund, service credits, loss of use or loss of data.
You shall treat your login credentials to, and the contents of (with the
exception of data inserted by you), the Non-Production Instance as confidential
information and shall not disclose it to any third party. You agree to provide
any required disclosures to and obtain any required consents for the transfer of
your data to ServiceNow in connection with your use of the Non-Production
Instance. ServiceNow shall not be responsible for compliance with any laws
applicable to you and your industry that are not generally applicable to
information technology service providers. You agree that ServiceNow may collect,
use and disclose quantitative data derived from the use of the Non-Production
Instance for industry analysis, benchmarking, analytics, marketing, and other
business purposes. All data collected, used, and disclosed regarding your use
of a Non-Production Instance will be in aggregate form only and will not
identify you.
4. STORE AND SHARE
The ServiceNow Store available at http://store.servicenow.com, the ServiceNow
Publisher Portal available at http://tpp.servicenow.com, and their related and
successor websites (collectively, "Store"), and the ServiceNow Share site
available at http://share.servicenow.com and its related and successor websites
("Share"), permit registered users, ServiceNow partners and ServiceNow to review
and access Apps developed by the user and partner community. As used herein,
"App" shall mean a Contribution, posted by a user, a ServiceNow Technology
Partner or ServiceNow, that is an application, integration, configuration,
extension, update set or other material developed using, or for use in
connection with, the ServiceNow Products or other ServiceNow Core Technology.
Apps may be downloaded for use on the recipient’s instance or hosted by
ServiceNow, and may include artifacts such as code and documentation.
You may not post Apps to the Store site unless you have entered into
ServiceNow’s Technology Partner Program pursuant to a separate written
agreement. Such separate agreement shall control over these Terms of Use with
respect to your use of the Store to the extent that these Terms of Use are in
conflict with the separate agreement.
Several types of Apps may be posted to Store and Share:
"Shared App" means any App provided free of charge on the Share site. Shared
Apps may be downloaded or hosted by ServiceNow in connection with the
recipient’s ServiceNow Products. You may not offer paid Apps for subscription or
sale on the Share site.
"Conditional Shared App" means any Shared App for which a user must agree to
additional or different terms and conditions ("App Conditions") as a condition
to download or access the App.
"Store App" means an App posted to the Store site that is available for a fee or
free of charge, and subject to App Conditions.
A "ServiceNow App" shall mean an App posted by any employee, agent or contractor
acting on behalf of ServiceNow, and may be a ServiceNow Shared App, ServiceNow
Conditional Shared App or ServiceNow Store App.
All Shared Apps and Conditional Shared Apps posted to Share, and Store Apps
posted to Store, are subject to the terms of Section 5 (Posting Apps).
Purchases of Store Apps
Payments and Subscription Term. On the Store site, you may place a
non-cancellable and non-refundable (except as expressly set forth herein) order
to purchase access to a Store App by clicking the "purchase" button associated
with that App on Store. Prices stated on Store, including discounts, are final.
Except as expressly set forth in the description of a particular Store App, fees
for Store Apps are invoiced at the time you place your order. Each Store App is
purchased for a term of twelve (12) months, provided that you have a valid paid
subscription to the ServiceNow Product(s) required to use the Store App
throughout that period. In the event that your subscription to any ServiceNow
Product required to use the Store App expires, you may not use the Store App
until such use rights are reinstated. Your payment obligation provided in this
section shall survive expiration or termination of your rights to use any
ServiceNow Product required to use the Store App. Purchase of a Store App is a
continuous and non-divisible commitment for the full duration of its
subscription term regardless of the invoice schedule. You may cancel your
subscription upon expiration of any Store App subscription term. ServiceNow will
provide advance notice of each renewal date to the contact information provided
by you. Unless you cancel your subscription, Store Apps will automatically renew
upon the expiration of each subscription term.
Payments by Credit Card. For purchases by credit card, payment and invoice shall
be due upon purchase of the Store App. The credit card you provide for billing
purposes will be billed on a monthly basis during the subscription term of the
Store App and on any subsequent automatic renewal subscription terms.
Purchases by Invoice. For purchases by invoice, all payments shall be due net
thirty (30) days from the date of ServiceNow’s invoice, and payments shall be
invoiced and made in the currency provided in the invoice. You may issue a
purchase order consistent with these Terms of Use, but a purchase order is not
required. If you issue a purchase order, then it shall be for the full amount of
the purchase as provided on Store, and any additional or conflicting terms
appearing in a purchase order shall not amend this Agreement.
Late Payments. Late payments shall accrue interest at a rate of one and one-half
percent (1.5%) per month or the legal maximum interest rate, whichever is lower.
If you are delinquent in payment of amounts owed hereunder, ServiceNow may give
notice to you of such delinquency, following which you shall cure the
delinquency within thirty (30) days from the date of ServiceNow’s written
notice. If you fail to cure the delinquency or regain compliance in accordance
with the paragraph below, ServiceNow may suspend your access to the Store App in
addition to other rights and remedies available.
Overuse. ServiceNow may remotely review your use of the Store App for comparison
with your rights of use, and upon ServiceNow’s written request you shall provide
any reasonable assistance to verify your compliance with these Terms of Use. If
ServiceNow determines that you have exceeded your permitted use of the Store App
then ServiceNow will notify you and within thirty (30) days thereafter you shall
either: (a) disable any unpermitted use or (b) purchase additional subscriptions
commensurate with your actual use.
Taxes. All prices on Store are stated exclusive of all taxes, duties, levies,
imposts, fines or similar governmental assessments including sales and use
taxes, value-added taxes ("VAT"), goods and services taxes ("GST"), excise,
business, service, and similar transactional taxes imposed by any jurisdiction
and the interest and penalties thereon (collectively, "Taxes"). You shall be
responsible for and bear Taxes associated with your purchase of, payment for,
access to or use of any Store App accessible to you. Taxes shall not be deducted
from the payments to us, except as required by law, in which case you shall
increase the amount payable as necessary so that after making all required
deductions and withholdings, we receive and retain (free from any Tax liability)
an amount equal to the amount it would have received had no such deductions or
withholdings been made. Each party is responsible for and shall bear taxes
imposed on its net income. If you are or represent a tax-exempt entity or claim
exemption from any Taxes under these Terms of Use, you shall provide a tax
exemption number and a certificate to us prior to your purchase and, after
receipt of valid evidence of exemption, ServiceNow shall not charge you any
Taxes from which you are exempt. If we are required to invoice or collect Taxes
associated with your purchase of, payment for, access to or use of the Store
App, we will issue an invoice to you including the amount of those Taxes,
itemized where required by law. You shall provide to us your VAT or GST
identification number(s) for (i) the country where you have established your
business and/or (ii) any other country where you have a fixed establishment. You
shall use the ordered Store App for your business use in the foregoing
location(s) in accordance with the provided VAT or GST identification number(s).
The parties’ obligations under this Section shall survive the termination or
expiration of these Terms of Use.
App Rights and Restrictions
The following terms shall apply to your use of Apps from Store and Share, in
addition to other limitations and disclaimers provided herein:
Minimum Requirements. You must procure separate permission from us to use the
ServiceNow Products, including: (a) any specific ServiceNow Product that may be
required to run an App, including, without limitation, any ServiceNow Product
required to use custom applications that run on the ServiceNow Platform; and
(b) any ServiceNow Product with which the App is intended to be used. If you
have no Subscription Agreement with us, then you may not use Apps.
Rights to Apps subject to App Conditions. The user posting an App subject to App
Conditions, and not ServiceNow, has sole responsibility for the terms and
obligations of the App Conditions. Your access, use or download of a Conditional
Shared App or Store App is subject to the App Conditions presented to you prior
to your access, provided that to the extent that the App Conditions conflict
with these Terms of Use, these Terms of Use shall control to the extent of such
conflict. Notwithstanding any contrary term or condition in any App Conditions,
you may not transfer, sublicense, distribute or otherwise provide third parties
access to any App that you acquire through Store or Share. ServiceNow has no
responsibility for the contents of any App Conditions.
Rights to ServiceNow Apps. You shall have, with respect to any purchased
ServiceNow Store App, the rights and obligations applicable to "Subscription
Service" under your current Subscription Agreement, subject to the disclaimers
set forth in these Terms of Service. You shall have, with respect to any
downloaded ServiceNow Shared App, a non-exclusive, non-transferable, perpetual
right to copy, use, and make derivative works of the ServiceNow Shared App
solely to evaluate, customize, configure or use the ServiceNow Shared App in
conjunction with ServiceNow Products that you are otherwise permitted to use
under a separate Subscription Agreement. Notwithstanding the foregoing, in the
event that a ServiceNow Store App or ServiceNow Shared App is subject to App
Conditions, such App Conditions shall apply to your use of the App. In the event
of any conflict between App Conditions applicable to a ServiceNow App and these
Terms of Use, the App Conditions shall govern to the extent of such conflict
with respect to your use of the corresponding ServiceNow App.
Restrictions on Use of Store and Share Contributions. Notwithstanding any
contrary term or condition in any App Conditions, you may not: (a) transfer,
sublicense, distribute or otherwise provide a third-party access an App; (b) use
an App to develop a product that is operable apart from the ServiceNow platform;
(c) use APIs other than the ServiceNow APIs provided on the ServiceNow website
to communicate with the ServiceNow Products, or circumvent such APIs or
otherwise use APIs that diminish ServiceNow’s ability to isolate errors when
providing customer support; or (d) use an App other than in connection with a
ServiceNow Product that you are permitted to use under a separate Subscription
Agreement.
Certification. Certain Apps may be advertised as Certified, meaning that the App
successfully passed a number of compatibility tests designated by us. The
identification of an App as Certified shall not be construed as making any
representation, warranty, guarantee or promise apart from those set forth in
these Terms of Use, nor that a contributor’s provision of, or your use of, an
App is permitted by third parties or any applicable laws and regulations.
Testing. The user posting an App, and not ServiceNow (with the exception of
ServiceNow Apps), is the provider and grantor of access rights and has sole
responsibility for the content of the corresponding App. All Apps must be
thoroughly tested by the user in a testing environment before use in a
production environment. You agree not to rely on any statements, claims,
comments or other discussion on or through the Website by any person with
respect to Apps. Except as otherwise offered in any App Conditions pertaining to
an App, you are solely responsible for independently testing and validating any
App before deploying it in a production environment. Accordingly, you shall not
assert any claim for breach of warranty or contract or misrepresentation against
any third-party user based on the performance of an App.
Disclaimer of Support, Indemnification and Security. Your use of an App, or
incorporation of an App (even a ServiceNow App) into any ServiceNow Product
constitutes a modification or customization of that ServiceNow Product by you
for purposes of any Subscription Agreement or other agreement between you and
ServiceNow relating to the ServiceNow Product, and such customization or
modification (or malfunction or loss of function caused thereby) shall not be
subject to any warranty under a Subscription Agreement. You are not entitled to
support, service credits, refunds, service level agreement or other service
entitlements under any Subscription Agreement or other agreement of any kind
with respect to your use of any App except as expressly granted by us in any App
Conditions. Indemnification or security obligations imposed on us in a
Subscription Agreement shall not apply to Apps that you implement or use in
connection with a ServiceNow Product.
Except as otherwise provided in any App Conditions, the App contributor does not
provide support, whether that contributor is us or a third-party user of the
Website. To create an environment in which users are encouraged to contribute
materials for discussion and testing by other users, refrain from making demands
for support to the originator of the content.
Disclaimer of Contributor Liability. You must review and thoroughly test in a
non-production environment any App prior to its use in any production instance
of the ServiceNow Products. You agree that you bear all risks associated with
using any App. EXCEPT FOR LIABILITY TO SERVICENOW OR AS EXPRESSLY PROVIDED
OTHERWISE IN ANY APPLICABLE APP CONDITIONS, IN NO EVENT SHALL ANY CONTRIBUTOR OR
SERVICENOW HAVE ANY LIABILITY OR RESPONSIBILITY HEREUNDER TO YOU OR ANY OTHER
PERSON FOR ANY LOSSES OR DAMAGES WHATSOEVER ARISING OUT OF AN APP, INCLUDING BUT
NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL
DAMAGES, COVER, OR DAMAGES BASED ON LOST PROFITS, DATA, OR USE, HOWEVER CAUSED
AND WHETHER IN CONTRACT, IN TORT OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER
OR NOT YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS
OF WHETHER SERVICENOW OR THE THIRD-PARTY ORIGINATOR OF THE APP REVIEWED,
MODERATED, COMMENTED ON OR PROMOTED SUCH APP.
No Warranty to User. EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN ANY APPLICABLE
APP CONDITIONS, APPS ARE PROVIDED TO YOU "AS-IS" AND "AS AVAILABLE," WITHOUT
WARRANTY OF ANY KIND. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, EACH
USER OF THE WEBSITE MAKES NO REPRESENTATION, WARRANTY OR GUARANTY, EXPRESS,
STATUTORY OR IMPLIED TO YOU OR ANY OTHER PERSONS TO THE RELIABILITY, USEFULNESS,
COMPLETENESS, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY OR ACCURACY OF THE
APP. NO USER WARRANTS THAT ALL OR ANY PORTION OF THE APP IS ERROR FREE OR WILL
OPERATE WITHOUT INTERRUPTION. WITHOUT LIMITING THE FOREGOING, AND TO THE FULLEST
EXTENT PERMITTED BY LAW, EACH USER SPECIFICALLY DISCLAIMS ALL STATUTORY OR OTHER
W ARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE OR FITNESS
FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTIES ARISING FROM USAGE OF TRADE,
COURSE OF DEALING OR COURSE OF PERFORMANCE.
ADDITIONAL DISCLAIMERS OF WARRANTY AND LIABILITY BY SERVICENOW ARE PROVIDED
BELOW IN THESE TERMS OF USE WITH RESPECT TO APPS.
5. POSTING APPS
The terms of this Section 5 apply to any App that you post to the Website,
including Store and Share, or otherwise make available to a third party.
Grant of rights to Shared Apps. By posting a Shared App in the form of an update
set, you hereby grant to each user of Share a non-exclusive, non-transferable,
perpetual license (to the extent of your rights in the Shared App) to copy, use,
and make derivative works of the Shared App solely to evaluate, customize,
configure or use the App in conjunction with ServiceNow Products that such user
is otherwise permitted to use under a separate Subscription Agreement.
Negative Impacts and Removal. ServiceNow reserves the right to remove any posted
App or terminate access to an App (including a Store App) that, in ServiceNow’s
sole discretion: (a) deteriorates ServiceNow’s ability to meet its service level
agreement; (b) is relevant to an obsolete version, in ServiceNow’s discretion;
(c) interferes with ServiceNow’s ability to provide its commercially available
products and services in accordance with ServiceNow’s standard support and
service availability terms without a promptly accessible cure deemed acceptable
by ServiceNow; (d) is subject to the contributor’s request for removal; (e) was
contributed by a user that is not in compliance with these Terms of Use or other
agreement; or (f) violates these Terms of Use.
Separate Agreement Required. You may not grant or purport to grant (and nothing
in these Terms of Use shall be construed as granting or authorizing you to
grant) any license or other right under or to any copyright or other
intellectual property right of ServiceNow or any other party whose software,
data, proprietary information, patentable invention or other subject matter is
included in or required to use your App (regardless of whether ServiceNow or
such other person licensed, permitted, encouraged or otherwise authorized you to
include or use such subject matter). You shall not assert any patent right
against ServiceNow or any third-party user based on an alleged infringement that
is caused in whole or part by their authorized use of any App that you created
or posted to the Store.
Third-Party Materials. You represent and warrant that you own or otherwise
rightfully possess all intellectual property and other rights necessary to allow
you to grant access to or license (as applicable) to any App that you post to
the Store.
Service Interference. If your App interferes with our ability to provide our
commercially available products and services to our customers in accordance with
the support and service availability terms in the Subscription Service Guide
posted at www.servicenow.com/schedules.do without a promptly accessible cure
deemed acceptable by us, we may immediately discontinue your ability to make the
App available to ServiceNow Customers in our sole discretion.
Compatibility. Any App that you create must be compatible with applicable
ServiceNow Products and must not: (a) permit a user to pose as another user or
multiple users to act as a single user; (b) include, send, store, or run
software viruses, worms, Trojan horses, or other harmful computer code, files,
scripts, agents, or programs; (c) access, copy, destroy or transmit data
regarding any user or device in excess of what is described in the accompanying
documentation; (d) create a denial of service; (e) violate any law or regulation
of the United States, any state thereof, or other government authority; or (f)
disable, exploit, hack, or otherwise interfere with any security, encryption,
digital signing, digital rights management, verification, or authentication
mechanisms implemented in or by the ServiceNow Products.
Obligations Under Third-Party Agreements. If you have obligations to any third
party (for example, under the terms and conditions of a social networking
service that you choose to link to or access via your App), you and not us are
responsible for your compliance with those requirements.
Warranty to ServiceNow. You represent, warrant and agree that: (a) your App will
not violate or infringe upon the intellectual property rights or other rights of
any person or entity, contain any illegal or defamatory material, or violate any
laws; (b) with respect to any content contained in or provided through your App
and the use of your ServiceNow Products, you have and will continue to be solely
responsible for (i) securing, reporting, and maintaining all necessary rights,
clearances, and consents related thereto; and (ii) paying all licensing fees,
royalties, or respective shares, if any, of any monies payable hereunder to any
co-owners, co-administrators, or licensors thereof; (c) your App conforms with
the requirements of this Section 4; (d) you have complied with all of your
obligations with respect to any third-party software in your App, including, but
not limited to, any notice and source code availability obligations that may be
required by any applicable free or open source software ("FOSS") used by you;
(e) the licensing terms for any FOSS included with your App will not purport to
require ServiceNow or any ServiceNow customer to disclose or make available any
of the keys, authorization codes, methods, procedures, data, or other
information related to the digital signing or digital rights management
mechanisms utilized as part of the ServiceNow Products, Development Tools,
Store, Share or any third-party products distributed through the ServiceNow
Products; and (f) you shall not make any promise, warranty or representation on
behalf of ServiceNow with respect to Apps that you post.
Data Collection. You and your Apps may not collect user or device data without
prior user consent, and then only to provide a service or function that is
directly relevant to the use of your App. You may not use analytics software in
your App to collect and send device data to you or a third party. You must
provide clear and complete information to your customer regarding your
collection, use and disclosure of user or device data in advance of and during,
that customer’s use. Furthermore, you must take appropriate steps to protect
such data from unauthorized use, disclosure, or access by third parties. If a
user ceases to consent or affirmatively revokes consent for your collection,
use, or disclosure of his or her user or device data, you must promptly cease
all such use. You may not disclose ServiceNow customer data to any third party
or use such data for any purpose other than to provide to provide the customer
with the functionality of your App. You shall maintain and use all ServiceNow
customer data in accordance with privacy and security reasonably adequate to
preserve its confidentiality and security and all applicable data privacy and
data security laws and regulations.
Privacy Policy. You agree that any Personal Information that you collect from a
third party in relation to your App will be collected, processed, transmitted,
maintained, and used in compliance with: (a) your agreement with such user; (b)
all applicable laws; and (c) a privacy policy that you conspicuously make
available to such user that governs your collection of Personal Information from
such user (your "Privacy Policy"). You shall comply with the terms and
conditions of your Privacy Policy and employ reasonable measures to ensure that
unauthorized third parties are unable to access such Personal Information or
other end user data. You are solely responsible for your interactions (including
any disputes) with each user of your App. Neither you nor your App may perform
any functions or link to any content, services, information, or data, or use any
robot, spider, site search, or other retrieval application or device to scrape,
mine, retrieve, cache, analyze, or index any software, user data, Personal
Information, or other information related to operation or use of the ServiceNow
Products, except to the limited extent necessary to provide your App and your
related services to end users (or to demonstrate ServiceNow Products to
prospective users with their permission) and in accordance with your Privacy
Policy. "Personal Information" means any and all information pertaining to a
specific person, including, but not limited to, a person’s name, e-mail address,
mailing address, telephone number, credit card number, or persistent identifier
(such as an identification number held in a cookie) which is associated with a
person’s individually identifiable information. Personal Information also
includes information that can, together with the other information collected or
to be collected, identify a specific individual, even if such information
cannot, by itself, identify a specific individual.
Security Review. We, or a third party selected by us, may conduct a security
review of any App, including without limitation, information requests to the
contributor, interviews, security testing, network testing, and vulnerability
threat assessment. You agree to reasonably cooperate with such testing, and
further you agree that ServiceNow, its agents or contractors conducting the
testing shall bear no responsibility for any adverse effects on the operation of
your App or business. Any nonpublic information obtained by us during any
security test shall be treated as your confidential information.
Regulatory Compliance. You represent, warrant and agree that you will comply
with any applicable regulatory requirements, including full compliance with all
applicable laws, regulations, and policies related to the development,
marketing, sale, and distribution of your App, and the laws, regulations and
policies of any other applicable regulatory bodies in any countries or
territories where you use, sell, distribute or otherwise make your App
available. However, you agree that you will not seek any regulatory marketing
permission or make any determinations that may result in the ServiceNow Product
being deemed regulated or that may impose any obligations or limitations on us.
Upon our request, you agree to promptly provide any such clearance documentation
to support the marketing of your App.
Indemnity. In addition to your indemnification obligation to ServiceNow provided
below, you agree to indemnify and hold each other user and its officers, agents,
employees, subsidiaries and affiliates harmless from any claims, demands,
liabilities, losses, damages, costs and expenses (including, without limitation,
reasonable attorneys’ fees) arising from any claim made by any third party
arising out of the Apps posted by you, including but not limited to claims that
such App or its use violates any rights of a third party.
6. INTELLECTUAL PROPERTY
Website
The Website in its entirety including the, Website Content and is owned by
ServiceNow or our licensors and is protected by United States and international
laws regarding copyrights, patents, trademarks, trade secrets and other
intellectual property or proprietary rights. You are permitted to use the
Website only for legitimate business purposes related to your role as a current
or prospective customer, developer, partner, supplier or distributor of
ServiceNow. You shall not copy, modify, create derivative works of, publicly
display or perform, republish, download or store, or transmit any Website
Content without ServiceNow’s express prior written consent or except as
expressly provided in these Terms of Use.
ServiceNow Core Technology
As between ServiceNow and you, all rights, title, and interest in and to all
intellectual property rights in the ServiceNow Core Technology are owned
exclusively by ServiceNow notwithstanding any other provision in these Terms of
Use. Except as otherwise expressly provided in these Terms of Use, ServiceNow
reserves all rights in the ServiceNow Core Technology and does not grant you any
rights, express or implied or by estoppel. As used herein, "ServiceNow Core
Technology" means: (a) the Non-Production Instance, Development Tools,
Documentation and ServiceNow technology and methodologies (including, without
limitation, products, software tools, hardware designs, algorithms, templates,
software (in source and object forms), architecture, class libraries, objects
and documentation) existing as of the Effective Date; (b) updates, upgrades,
improvements, configurations, extensions, and derivative works of the foregoing,
however made, and related technical or end user documentation or manuals; and
(c) intellectual property anywhere in the world relating to the foregoing.
User Technology
As between you and ServiceNow, you shall retain all rights, title, and interest
in and to its intellectual property rights in the electronic data uploaded by
you (excluding ServiceNow Core Technology), and User Technology. You hereby
grant to ServiceNow a perpetual, irrevocable, royalty-free, fully-paid,
sublicensable, transferable, non-exclusive, worldwide license to copy,
distribute, modify, make derivative works of, publicly display, publicly
perform, make, use, sell, translate and disclose to third parties any User
Technology or data uploaded by you in the Non-Production Instance solely for the
purpose of providing the Non-Production Instance to you. As used herein, "User
Technology" means software, methodologies, templates, business processes,
documentation or other material authored, invented or otherwise created or
licensed (other than by or from ServiceNow) by you using or for use with the
Non-Production Instance, excluding the ServiceNow Core Technology.
ServiceNow Trademarks
ServiceNow, Knowledge, NOW with a stylized power button, the NOW family of marks
and all related, logos, product and service names, designs and slogans are
trademarks or service marks of ServiceNow or our affiliates or licensors. You
must not use such marks without our prior written permission. All other names,
brands and marks are used for identification purposes only and are the
trademarks of their respective owners. Reference the Trademark Usage Guidelines
for more information regarding ServiceNow trademarks.
Development Tools
Development Tools available for download are the copyrighted works of ServiceNow
and/or third-party providers. Subject to these Terms of Use, we grant you a
limited, revocable, non-transferable, non-exclusive and non-sublicenseable
license to reproduce and use the Development Tools for your own internal
business use, solely to evaluate ServiceNow Products. If there are license terms
accompanying any specific Development Tool, such accompanying license terms
shall control over these Terms of Use. ServiceNow has no obligation to provide
support services for, or updates to, the Development Tools.
If you use Development Tools to create software that communicates or otherwise
interoperates with the ServiceNow Products, you agree that such software will
exclusively use the ServiceNow APIs provided with the Development Tools to
communicate with the ServiceNow Products. You agree that such software shall not
circumvent these APIs or otherwise use APIs that diminish ServiceNow’s ability
to isolate errors when providing customer support. Development Tools are
proprietary information of ServiceNow. You shall not distribute Development
Tools to any third party and will not use the Development Tools to develop any
software product that is operable apart from the ServiceNow platform.
Documentation
The Documentation available on the Website is the copyrighted work of ServiceNow
and/or third-party providers. Subject to these Terms of Use, we grant you a
limited, revocable, non-transferable, non-exclusive and non-sublicenseable
license to make a reasonable number of copies of the Documentation for your
internal business use in connection with your separately authorized use of
ServiceNow Products. No right to sublicense or distribute the Documentation is
granted herein.
User Contributions
No rights are granted to you with respect to User Contributions (not including
Apps, which are treated as described above) other than the limited, personal,
non-exclusive license to reproduce User Contributions as necessary to display
the User Contributions on a machine that you use to interact with the Website.
Third Party Content
Third-party materials and free and open source software (not including Apps)
("FOSS") provided by us to you may be accompanied by licensing terms, in which
case such licensing terms shall govern your use of that third-party software or
FOSS. Mention of third parties and third-party products in any materials,
advertising, promotions or coupons provided to you is for informational purposes
only and constituters neither an endorsement nor a recommendation. All
third-party product specifications and descriptions are supplied by the
respective vendor or supplier, and ServiceNow shall have no responsibility with
regard to the selection, performance or use of such vendors or products. To the
extent you access or use such software, all understandings, agreements or
warranties, if any, shall be directly between the vendor and you.
Restrictions
No right, title or interest in or to the Website including Website Content and
Contributions or ServiceNow Core Technology, is transferred to you.
There are no implied licenses under these Terms of Use. ServiceNow reserves all
rights not expressly granted to you herein. Any use of the Website not
expressly permitted by these Terms of Use is a breach of these Terms of Use and
may violate copyright, trademark and other laws.
ServiceNow Core Technology is licensed and not sold even if for convenience
ServiceNow makes reference to words such as sale or purchase.
You shall not (and shall not permit others to) do any do any of the following
with respect to the Website or ServiceNow Core Technology: (a) license,
sublicense, sell, resell, rent, lease, transfer, distribute or time share it or
otherwise make any of it available for access by third parties, including any
derivative works of ServiceNow Core Technology irrespective of which party
authors such derivative works; (b) use it on a production basis or with
production data or use it to provide services to others including services of
implementation, customization or configuration of the Subscription Service; (c)
disassemble, decompile or reverse engineer it, particularly for the purpose of
developing any product or services competitive with the Subscription Service
generally; (d) subject to the preceding clause, use or access it for the purpose
of developing products or service competitive with the platform component of the
Subscription Service (competitive applications, however, are permitted); (e)
copy, create derivative works of, or otherwise modify it, except as expressly
permitted hereunder; (f) disrupt its security, integrity or operation; (g)
remove or modify a copyright or other proprietary rights notice in it; (h) use
it to reproduce, distribute, display, store, transmit or use material or content
protected by copyright or other intellectual property right (including the
rights of publicity or privacy) without first obtaining the permission of the
owner; (i) use it to damage the property of another; (j) use it in any manner
which violates any applicable law or regulation; (k) use it in a manner that
temporarily or permanently alters, erases, removes, copies, modifies, halts or
disables any ServiceNow or third-party data, software or network (not including
modifications to the Configurable Elements or any data uploaded into the
Subscription Service by Participant) without authorization; (l) use it to
create, use, send, store or run viruses or other harmful computer code; (m) use
it in any manner that disables, hacks or interferes with any security, digital
signing, digital rights management, verification or authentication mechanisms;
or (n) use it in any manner that, in ServiceNow’s reasonable judgment,
circumvents the ordinary use or operation of the Subscription Service or APIs,
disrupts ServiceNow’s pricing structure or ability to provide services or
support to Customers, or allows any party to access ServiceNow Technology in
excess of such party’s authorized or normally intended use.
Before Participant exercises any of the foregoing actions that Participant
believes it is entitled to based on mandatory law, Participant shall provide
ServiceNow with thirty (30) days prior written notice at
legalnotices@servicenow.com, or, if applicable law or the relevant court order
does not allow for thirty (30) days’ notice, the maximum amount of notice
allowable, and provide all reasonably requested information to allow ServiceNow
to assess Participant’s claim and, at ServiceNow’s sole discretion, to provide
alternatives that reduce any adverse impact on ServiceNow’s intellectual
property or other rights.
Please contact ServiceNow if you need to make use of ServiceNow Core Technology
that is not permitted under these Terms of Use. Partner programs and
commercial end user agreements may be available to meet your needs.
If you enter into a separate agreement with ServiceNow that provides additional
or different license terms with respect to ServiceNow Core Technology, including
a Master Ordering Agreement, Master Subscription Services Agreement, Developer
Agreement, or Technology Partner Agreement, then the terms of that separate
agreement shall control over these Terms of Use with respect to such ServiceNow
Core Technology.
7. LINKING
Linking to the Website
You may link to our homepage, provided you do so in a way that is fair and legal
and does not damage our reputation or take advantage of it, but you must not
establish a link in such a way as to suggest any form of association, approval
or endorsement on our part where none exists. You are prohibited from linking to
any other page of the Website without our express written permission. We reserve
the right to withdraw linking permission without notice. The Website must not be
framed on any other site, nor may you create a link to any part of the Website
other than the homepage. You must not establish a link from any website that is
not owned by you. You agree to cooperate with us in stopping any unauthorized
framing or linking.
Links from the Website
If the Website contains links to other sites and resources provided by third
parties, these links are provided for your convenience only. This includes links
from advertisers, including banner advertisements. We have no control over the
contents of those sites or resources, and accept no responsibility for them or
for any loss or damage that may arise from your use of them. If you decide to
access any of the third-party websites linked to this Website, you do so
entirely at your own risk and subject to the applicable terms and conditions of
use for such websites.
8. MONITORING, ENFORCEMENT AND FEEDBACK
ServiceNow has the right but not the obligation to:
* Remove or refuse to post any User Contribution (including any App), and/or
terminate your access to all or part of the Website for any reason or no
reason, in our sole discretion, including without limitation any violation of
these Terms of Use or the Privacy Policy.
* Disclose your identity to any third party who claims that material posted by
you violates their rights, including their intellectual property rights or
their right to privacy.
* Take appropriate legal action, including without limitation, referral to law
enforcement, for any illegal or unauthorized use of the Website.
Without limiting the foregoing, ServiceNow has the right to fully cooperate with
any law enforcement authorities or court order requesting or directing us to
disclose the identity of anyone posting any materials on or through the Website.
YOU WAIVE AND HOLD SERVICENOW HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION
TAKEN BY SERVICENOW DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY
ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SERVICENOW OR LAW
ENFORCEMENT AUTHORITIES.
ServiceNow can neither review all material before it is posted on the Website
nor ensure prompt removal of objectionable material after it has been posted and
assumes no liability for any action or inaction regarding transmissions,
communications or content provided by any user or third parties. We have no
liability or responsibility to anyone for performance or nonperformance of the
activities described in this paragraph.
Feedback & Suggestions
Direct feedback, comments, suggestions, requests for support and other
communications relating to the Website to: info@servicenow.com. ServiceNow
shall have a perpetual, irrevocable, royalty-free, fully-paid, sublicensable,
transferable, non-exclusive, worldwide license to make, use, sell, offer for
sale, import or otherwise use or commercially exploit for any purpose, any
feedback, and suggestions for improvements or enhancements to the Website and
the ServiceNow Products.
9. LEGAL CONSIDERATIONS
Confidentiality
You agree that the configuration and information contained in a Non-Production
Instance, Apps and any information provided to you in connection with a
ServiceNow event will be considered and referred to as "ServiceNow Confidential
Information"). Notwithstanding the foregoing, ServiceNow Confidential
Information shall not include: (a) information that is generally and
legitimately available to the public through no fault or breach of yours; (b)
information that is generally made available to the public by us; (c)
information that is independently developed by you without the use of any
ServiceNow Confidential Information; (d) information that was rightfully
obtained from a third party who had the right to transfer or disclose it to you
without limitation; or (e) any third-party software and/or documentation
provided to you by us and accompanied by licensing terms that do not impose
confidentiality obligations on the use or disclosure of such software and/or
documentation.
Unless otherwise expressly agreed or permitted in writing by ServiceNow, you
agree not to disclose, publish, or disseminate any ServiceNow Confidential
Information to anyone. You agree not to use ServiceNow Confidential Information
in any way, including, without limitation, for your own or any third party’s
benefit without the prior written approval of an authorized representative of
ServiceNow in each instance. You further agree to take reasonable precautions to
prevent any unauthorized use, disclosure, publication, or dissemination of
ServiceNow Confidential Information. You acknowledge that unauthorized
disclosure or use of ServiceNow Confidential Information could cause irreparable
harm and significant injury to ServiceNow that may be difficult to ascertain.
Accordingly, you agree that we will have the right to seek immediate injunctive
relief to enforce your obligations under this Agreement in addition to any other
rights and remedies we may have. If you are required by law, regulation or
pursuant to the valid binding order of a court of competent jurisdiction to
disclose ServiceNow Confidential Information, you may make such disclosure, but
only if you have notified us before making such disclosure and have used
commercially reasonable efforts to limit the disclosure and to seek
confidential, protective treatment of such information. A disclosure pursuant to
the previous sentence will not relieve you of your obligations to hold such
information as ServiceNow Confidential Information.
Paid Content
Certain parts of the Website may grant you access to certain proprietary content
(including, without limitation, training modules, video presentations and audio
recordings) that we may make available to you from time to time for a separate
fee ("Paid Content"). Paid Content shall be considered ServiceNow Confidential
Information, unless otherwise agreed or permitted in writing by ServiceNow. You
may not share the Paid Content with anyone, including, without limitation,
employees and contractors working for the same entity as you. Subject to these
terms and conditions, we grant you a non-exclusive, non-transferable, personal
license to access and use the Paid Content upon your purchase, provided that you
may only download one (1) copy of the Paid Content and such download must be
completed within the time period specified by us for such download. Except as
expressly permitted by us, you shall not modify, translate, reproduce,
distribute, or create derivative works of the Paid Content or any part thereof.
You shall not sell, sublicense, rent, lease, loan, assign or otherwise transfer
any rights in the Paid Content. We and/or our licensor(s) retain ownership of
the Paid Content itself and any copies or portions thereof. The Paid Content is
licensed, not sold, to you by us for use only under this Agreement, and we
reserve all rights not expressly granted to you. Your rights under this license
to use and access the Paid Content will terminate automatically without notice
from ServiceNow if you fail to comply with any of these provisions.
Copyright Infringement
We will respond to notices of alleged copyright infringement that comply with
applicable law. If you believe any materials accessible on or from the Website
infringe your copyright, you may request removal of those materials (or access
thereto) from the Website by submitting written notification (a "DCMA Notice")
to our copyright agent (designated below) in accordance with the Online
Copyright Infringement Liability Limitation Act of the Digital Millennium
Copyright Act (17 U.S.C. § 512) ("DMCA")
Our designated Copyright Agent to receive DMCA Notices is:
ServiceNow, Inc.
Attn: Legal Department, Copyright Agent
2225 Lawson Lane, Santa Clara, CA 95054, USA
Copy to legalnotices@servicenow.com
If you fail to comply with all of the requirements of Section 512(c)(3) of the
DMCA, your DMCA Notice may not be effective.
If you believe that material you posted on the site was removed or access to it
was disabled by mistake or misidentification, you may file a
counter-notification with us by submitting written notification to our copyright
agent (identified above) pursuant to the DMCA.
It is the policy of ServiceNow to terminate the user accounts of infringers.
Regional Legal Considerations
The owner of the Website is based in the state of California in the United
States. The Website can be accessed from countries around the world. Access to
the Website may not be legal by certain persons or in certain countries. If you
access the Website from outside the United States, you do so on your own
initiative and are responsible for compliance with local laws. Access to the
Website from territories where the Website or any of its services or products
are illegal is prohibited. You acknowledge that you remain responsible at all
times for your compliance with U.S. and all applicable export and related
statutes and regulations.
Disclaimer of Warranties
ServiceNow cannot and does not promise or warrant that any aspect of the
Website, including the Community Services, Documentation, Development Tools,
Store, Apps, or any other Website Content is free of viruses or other
destructive code. You are responsible for implementing sufficient procedures and
checkpoints to satisfy your particular requirements for anti-virus protection
and accuracy of data input and output, and for maintaining a means external to
our site for any reconstruction of any lost data. SERVICENOW WILL NOT BE LIABLE
FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES
OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER
EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE
OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR
DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
AS BETWEEN YOU AND SERVICENOW, YOUR USE OF THE WEBSITE AND NON-PRODUCTION
INSTANCES, INCLUDING COMMUNITY SERVICES, USER CONTRIBUTIONS, APPS, DEVELOPMENT
TOOLS, DOCUMENTATION AND ANY OTHER WEBSITE CONTENT, AND ANY SERVICES OR ITEMS
OBTAINED THROUGH THE WEBSITE, IS AT YOUR OWN RISK. THE WEBSITE, INCLUDING THE
WEBSITE CONTENT, NON-PRODUCTION INSTANCES AND ANY SERVICES OR ITEMS OBTAINED
THROUGH THE WEBSITE, ARE PROVIDED TO YOU BY SERVICENOW ON AN "AS IS" AND "AS
AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
NEITHER SERVICENOW NOR ANY PERSON ASSOCIATED WITH SERVICENOW MAKES ANY WARRANTY
OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY,
QUALITY, SUITABILITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING
THE FOREGOING, NEITHER SERVICENOW NOR ANYONE ASSOCIATED WITH SERVICENOW
REPRESENTS OR WARRANTS THAT THE WEBSITE, INCLUDING THE WEBSITE CONTENT OR ANY
SERVICES OR MATERIALS OBTAINED THROUGH THE WEBSITE, WILL BE ACCURATE, RELIABLE,
ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR
THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL
COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE
WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
SERVICENOW HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE WEBSITE, THE WEBSITE
CONTENT, NON-PRODUCTION INSTANCES OR ANY SERVICES OR ITEMS OBTAIN THROUGH THE
WEBSITE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED
UNDER APPLICABLE LAW. YOU MAY RECEIVE WARRANTIES FROM THE CONTRIBUTOR OF AN APP
PURSUANT TO THE APP CONDITIONS UNDER WHICH SUCH APP IS PROVIDED TO YOU; HOWEVER,
SERVICENOW SHALL HAVE NO LIABILITY TO YOU WITH RESPECT TO SUCH WARRANTIES OR ANY
OTHER TERM IN THE APP CONDITIONS.
Limitation of Liability
EXCEPT TO THE EXTENT THAT A DISCLAIMER OF LIABILITY IS PROHIBITED UNDER
APPLICABLE LAW, IN NO EVENT WILL SERVICENOW, ITS AFFILIATES AND ITS LICENSORS,
SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS AND DIRECTORS BE LIABLE FOR
DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION
WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING ANY COMMUNITY
SERVICES, NON-PRODUCTION INSTANCE, USER CONTRIBUTIONS, APPS, WEBSITE CONTENT OR
SERVICES OR MATERIALS MADE AVAILABLE THROUGH THE WEBSITE, INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT
NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF
REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE,
LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING
NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
Indemnification
To the maximum extent permitted by applicable laws, you agree to defend,
indemnify and hold us, our affiliates and licensors and their respective
officers, directors, employees, contractors, agents, licensors and suppliers
harmless from and against any claims, liabilities, damages, judgments, awards,
losses, costs, expenses or fees (including reasonable attorneys' fees and other
costs of defense) resulting from your violation of these Terms of Use or your
use of the Website, user data, Development Tools and Non-Production Instances
(including anything that you develop using the Development Tools and
Non-Production Instances), including, without limitation, any use of the
Website's content, unpaid tax liability, services and products other than as
expressly authorized in these Terms of Use or your use of any information
obtained from the Website. We will be entitled, at our sole expense, to
participate in the defense and settlement of the claim or action with counsel of
our choosing. You may not settle any claims without our prior written consent
(which will not be unreasonably withheld). You shall have no obligation to
indemnify ServiceNow against a claim to the extent that a claim is based on the
alleged infringement of intellectual property rights by the ServiceNow Products
(independent of your App or other products or services of yours).
Export Restrictions
You may not access, download, use or export materials posted to the Website in
violation of U.S. export laws or regulations or in violation of any other
applicable export or import laws or regulations. You agree to comply with all
export laws and restrictions and regulations of any United States or foreign
agency or authority.
You acknowledge that the Non-Production Instances, Apps, Documentation and
Development Tools are subject to the U.S. Export Administration Regulations (the
"EAR") and you shall comply with the EAR. Without limiting the foregoing, you
represent and warrant that: (a) you are not located in, and shall not use the
Documentation and Development Tools from, any country that is subject to U.S.
export restrictions (currently including, but not necessarily limited to, Cuba,
Iran, North Korea, Sudan and Syria); (b) you shall not use the Documentation and
Development Tools in the design, development or production of nuclear, chemical
or biological weapons, or rocket systems, space launch vehicles, sounding
rockets or unmanned air vehicle systems; and (iii) you are not prohibited from
participating in U.S. export transactions by any federal agency of the U.S.
government. In addition, you are responsible for complying with any local laws
that may impact your right to import, export or use the Documentation and
Development Tools.
U.S. Government Rights
All ServiceNow software is commercial computer software and all services are
commercial items. "Commercial computer software" has the meaning set forth in
Federal Acquisition Regulation ("FAR") 2.101 for civilian agency purchases and
the Department of Defense ("DOD") FAR Supplement ("DFARS") 252.227-7014(a)(1)
for defense agency purchases. If the software is licensed or the services are
acquired by or on behalf of a civilian agency, We provide the commercial
computer software and/or commercial computer software documentation and other
technical data subject to the terms of these Terms of Use as required in FAR
12.212 (Computer Software) and FAR 12.211 (Technical Data) and their successors.
If the software is licensed or the services are acquired by or on behalf of any
agency within the DOD, we provide the commercial computer software and/or
commercial computer software documentation and other technical data subject to
the terms of these Terms of Use as specified in DFARS 227.7202-3 and its
successors. Only if this is a DOD prime contract or DOD subcontract, the
Government acquires additional rights in technical data as set forth in DFARS
252.227-7015. This U.S. Government Rights clause is in lieu of, and supersedes,
any other FAR, DFARS or other clause or provision that addresses Government
rights in computer software or technical data.
Waiver and Severability
No waiver of these Terms of Use by us shall be deemed a further or continuing
waiver of such term or condition or any other term or condition, and any failure
of ours to assert a right or provision under these Terms of Use shall not
constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court of competent
jurisdiction to be invalid, illegal or unenforceable for any reason, such
provision shall be eliminated or limited to the minimum extent such that the
remaining provisions of the Terms of Use will continue in full force and effect.
Third Party Beneficiaries
There are no third-party beneficiaries to these Terms of Use, except that other
users of the Website shall be third-party beneficiaries of provisions of Section
4 (Store and Share) herein in which you promise not to assert claims for breach
of warranty, breach of contract, patent infringement, or misrepresentation
against any third-party user based on the use or performance of a App.
Classification of Website and ServiceNow Products
In the event of a dispute, the categorization of any subject matter as either
the Website or a ServiceNow Product shall be made by ServiceNow in its sole
discretion, and ServiceNow may reclassify as a ServiceNow Product subject matter
previously included in the Website.
Termination
ServiceNow may terminate these Terms of Use at any time for any reason by giving
you written notice, and all licenses, permissions and other rights granted to
you hereunder shall immediately terminate (including the license rights granted
by third parties under Section 4 (Store and Share) herein to permit you to user
their Apps). Notwithstanding the termination of these Terms of Use for any
reason, Sections 6 (Intellectual Property) and 9 (Legal Considerations) herein
shall survive.
Governing Law and Jurisdiction
These Terms of Use and any dispute or claim arising out of, or related to, them,
their subject matter or their formation (in each case, including non-contractual
disputes or claims) shall be governed by and construed in accordance with the
internal laws of the State of California in the United States without giving
effect to any choice or conflict of laws provision or rule (whether of the State
of California or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms
of Use or the Website shall be instituted exclusively in the federal courts of
the United States or the courts of the State of California, in each case located
in the Santa Clara, California although we retain the right to bring any suit,
action or proceeding against you for breach of these Terms of Use in your
country of residence or any other relevant country. You hereby irrevocably waive
any and all objections to the exercise of jurisdiction over you by such courts
and to venue in such courts.
Entire Agreement
The Terms of Use and our Privacy Policy constitute the sole and entire agreement
between you and us with respect to the Website and supersede all prior and
contemporaneous understandings, agreements, representations and warranties, both
written and oral, with respect to the Website. For the avoidance of doubt,
these Terms of Use do not supersede any Subscription Agreement or other
agreement pursuant to which you have been granted the right to use or access a
ServiceNow Product, except to the extent that these Terms of Use provide that
Apps or other Website Content are not subject to warranty or entitled to
support, service credits, refunds, or other service entitlements under a
Subscription Agreement.
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