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AI CUSTOMER SUPPORT AGENT FOR YOUR SAAS. CHEAPER, FASTER, BETTER.




ADD AI CUSTOMER SUPPORT TO YOUR EXISTING LIVE CHAT, LIKE INTERCOM OR ZENDESK.
AND START DEFLECTING UP TO 75% OF YOUR B2B CUSTOMER SUPPORT REQUESTS.



Create your free AI agent
Book a demo
Our AI customer support agents are already used by 👇




GREAT B2B SAAS CUSTOMER SUPPORT IS TIME CONSUMING, EXPENSIVE, AND HARD TO SCALE.

You feel like there's no easy and affordable way to improve customer support
efficiency, without impacting quality or changing your existing ways of working.
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SUPPORT COSTS ARE TOO HIGH, AND RISING

Support costs shouldn’t scale as your SaaS company grows. What you need is a
quick-to-set-up tool, that won’t cost the earth, but will instantly deflect a
large volume of support tickets.
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SUPPORT AGENTS ARE TOO BUSY FOR IMPORTANT WORK

Your support agents are wasting time answering generic questions, while other
more valuable B2B customers end up waiting far too long — negatively impacting
retention and NPS.
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YOU WANT TO KEEP USING INTERCOM, ZENDESK, ETC.

Your team is already trained on your live chat tools and you've got a slick
support processes in place. So changing your support tools would be a waste of
time and money.



TELL US WHAT YOU USE FOR CUSTOMER SUPPORT TO CONTINUE 👇

Install My AskAI within Intercom, Zendesk or HubSpot. Or integrate us with your
email or live chat provider.
Intercom
Zendesk
HubSpot
Email
Other




REDUCE 75% OF YOUR SUPPORT TICKETS. OVERNIGHT

Lower your B2B support costs as you scale and give your agents more time for
customer success and retention — with an AI agent (like a chatbot) that's
trained on all your company's help docs.
#1


TRAINED ON YOUR WEBSITE & HELP DOCS TO ANSWER SUPPORT REQUESTS 24/7, IN SECONDS
NOT HOURS

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Add all your SaaS help docs (website, Intercom/Zendesk articles + much more)
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Automatically updates and adds new pages
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Answers any question and gives instant, verified AI answers
"Immediately, it was giving excellent answers, way beyond what we’ve seen
before."
Seymour Segnit, CEO, Magfast
#2


AI TO HUMAN HANDOVER — WORKS WITH YOUR EXISTING SUPPORT TOOLS

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Handover to existing support agents when the user wants
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Integrations with all major live chat providers
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AI summary of conversation at handover, so no repetition

Learn more about human handover
"Fantastic support, clear documentation, and insanely powerful."
Youssef Hounat, VP of Product, DataSnipper

#3


EVERY CUSTOMER CONVERSATION BECOMES AN ACTIONABLE INSIGHT FOR YOUR SAAS PRODUCT

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Automatically extracts and groups issues, bugs and feature requests
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Helps you prioritize what to fix or build next
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Email & Slack alerts for new customer insights
📊 See an example Insights Dashboard for Stripe
"Really putting time back into our team’s day with conversational insights."
Sam Norman, Chief of Staff, Zinc Work

Create your free AI agent


JOIN 1,000+ B2B SAAS BUSINESSES REDUCING THEIR SUPPORT COSTS AND FREEING UP
SUPPORT AGENTS FOR MORE IMPORTANT WORK

“WE NEEDED AN AI AGENT INTEGRATED WITHIN OUR CURRENT TOOLS. MY ASKAI WAS THE
ONLY SOLUTION THAT WASN'T GOING TO DISRUPT OUR OPERATIONS.”

“Our company is growing very rapidly, and we were receiving a lot of support
requests. And our team was spending a huge amount of time on them. Now, our AI
agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Read Zeffy's case study

“AT THE END OF LAST YEAR I WAS GIVEN THE CHALLENGE - HOW CAN WE PROVIDE THE SAME
OR BETTER SERVICE, WITHOUT HIRING ANYONE?”

“Since implementing My AskAI, the AI agent has deflected at least 68% of all
customer queries. This has allowed us to get our average human response time
down to under 60 seconds. A goal we've had for the last 6 months and finally
achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Read Zinc's case study

“MY ASKAI BLEW EVERYBODY ELSE OUT OF THE WATER. IT MADE THE SELECTION PROCESS
VERY EASY FOR US.”

"My AskAI’s Zendesk integration is saving our support agents over 35 hours  per
week. A massive win for the team and mitigating hundreds of hours of combined
waiting time for customers. We are very pleased with the results — which have
allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io ($50M+ ARR)
Read Customer.io's case study

“WE NEEDED AN AI AGENT INTEGRATED WITHIN OUR CURRENT TOOLS. MY ASKAI WAS THE
ONLY SOLUTION THAT WASN'T GOING TO DISRUPT OUR OPERATIONS.”

“Our company is growing very rapidly, and we were receiving a lot of support
requests. And our team was spending a huge amount of time on them. Now, our AI
agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Read Zeffy's case study

“AT THE END OF LAST YEAR I WAS GIVEN THE CHALLENGE - HOW CAN WE PROVIDE THE SAME
OR BETTER SERVICE, WITHOUT HIRING ANYONE?”

“Since implementing My AskAI, the AI agent has deflected at least 68% of all
customer queries. This has allowed us to get our average human response time
down to under 60 seconds. A goal we've had for the last 6 months and finally
achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Read Zinc's case study

“MY ASKAI BLEW EVERYBODY ELSE OUT OF THE WATER. IT MADE THE SELECTION PROCESS
VERY EASY FOR US.”

"My AskAI’s Zendesk integration is saving our support agents over 35 hours  per
week. A massive win for the team and mitigating hundreds of hours of combined
waiting time for customers. We are very pleased with the results — which have
allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io ($50M+ ARR)
Read Customer.io's case study

“WE NEEDED AN AI AGENT INTEGRATED WITHIN OUR CURRENT TOOLS. MY ASKAI WAS THE
ONLY SOLUTION THAT WASN'T GOING TO DISRUPT OUR OPERATIONS.”

“Our company is growing very rapidly, and we were receiving a lot of support
requests. And our team was spending a huge amount of time on them. Now, our AI
agent is rezolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Read Zeffy's case study

‹›






EVERYTHING YOU NEED (AND MORE) TO DEFLECT SUPPORT REQUESTS AND FOCUS ON CUSTOMER
SUCCESS

add_box

ADD ALL YOUR WEBPAGES

When you get started we'll get all the webpages from your website and any
sub-domains you use for help docs. Learn more about adding your content.
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SITESYNC

We'll automatically re-sync any changes from all your webpages every week and
add any new pages you've added. Learn more about SiteSync.
web

LAUNCH ON YOUR SITE

With one line of code, you can add your AI agent to your website. Either as a
floating chat bubble or within a page's content. Learn more about adding to your
website.
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ADD TO INTERCOM, ZENDESK & HUBSPOT

Integrate My AskAI directly within your Intercom, Zendesk live chat/tickets, or
HubSpot live chat widget with our apps available on the official App Stores.

waving_hand

INTELLIGENT AI TO HUMAN HANDOVER

If the AI agent can't help, customers can request a person. We'll summarize the
chat and handover to your support agents. Learn more.
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HANDOVER TO EXISTING EMAIL OR HELP SITE

If you don't use live chat, customer conversations can be handed off to a
support email or you can provide a support page. Learn more about Human
Handover.

LEAD CAPTURE

Capture email addresses from people chatting with your AI agent and generate new
leads for your business. Export leads or connect a webhook e.g. Zapier. Learn
more.

MULTI-LINGUAL SUPPORT

Change the default language and localization of your AI assistant. We currently
support over 50 languages, so you can provide fully global AI customer support.
search

SITE SEARCH

Site Search allows your customers to not only ask questions in conversation, but
also search your entire site quickly and accurately, using natural language.
Learn more about Site Search.
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STARTER ACTIONS

Starter actions let users take quick actions, like booking a demo call, where
you can define a specific webpage for them to open. Learn more about starter
actions.
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CSAT RATINGS

Request customer satisfaction scores for each conversation your customers have
with your new AI agent. Read more about CSAT ratings.
code

SLACK, API, ZAPIER...

Boost team productivity by connecting your AI agent to your Slack or Microsoft
Teams workspace. Or build on top of our Query API. Learn more about
integrations.
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CLOUD CONNECTIONS

Connect to cloud storage and knowledge base services, such as Google Drive and
Notion, to add more knowledge to your AI agent. Learn more about connections.
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AI EMAIL ASSISTANT

Handle most of your support via email? No problem, launch an AI assistant that
can automatically reply to your customer's first email. Learn more about AI
email assistant.
edit_note

CUSTOM ANSWERS

Create custom answers to specific questions to have more control over your AI
agent's response. Learn more about custom actions.
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CUSTOM BRANDING

We'll automatically get your brand logo and colour palette (which you can edit)
to customize your AI agent, just like magic. Learn more about Customization.
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GDPR COMPLIANT

All your data is stored with bank-grade encryption (AES-256) and never used to
train AI models. Read more about how your data is kept secure.
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DATA PROTECTION

We're fully GDPR compliant. Ensuring your end user data is secure and private,
and remains that way. Learn more about our GDPR compliance.
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TEAM ACCESS

Add other team members so they can view and manage your AI conversation
insights. Learn more about team access.
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INSIGHTS DASHBOARD

Every customer conversation is turned into a summarized insight. With similar
insights grouped together to save you time.
📊 Example Insights Dashboard for Stripe
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SUGGESTED FIXES

When a number of conversations are about the same topic, we'll suggest a fix for
your team and send out an email to let you know. Learn more about Suggestions.
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EMAIL & SLACK ALERTS

Every time we detect 3 conversations about the same topic, we'll notify your
team via email and/or Slack. So you never miss the important stuff. Learn more
about notifications.

Create your free AI agent

FREQUENTLY ASKED QUESTIONS

WHAT CONTENT TYPES CAN I ADD TO TRAIN MY AI AGENT?

WHAT OTHER INTEGRATIONS DO YOU SUPPORT?

CAN I CAPTURE LEADS OR EMAIL ADDRESSES WITH MY AI AGENT?

HOW DO I CREATE AN AI AGENT USING MY ASKAI?

WHAT IS MY ASKAI?

HOW SECURE ARE MY ASKAI'S AI CHATBOTS?

HOW SECURE IS MY DATA FROM MY INTEGRATIONS?

HOW MUCH DOES MY ASKAI COST?

HOW IS MY ASKAI DIFFERENT FROM CHATGPT?

CAN I ADD MY AI AGENT CREATED WITH MY ASKAI TO MY WEBSITE?

WHAT IS AN AI AGENT?

HOW DOES THE HUMAN HANDOVER WORK?

WHAT ARE THE MOST POPULAR INTEGRATIONS?



REDUCE SUPPORT COSTS. SPENT MORE TIME ON CUSTOMER SUCCESS.


Create your free AI agent
Book a demo
Our AI customer support agents are already used by 👇


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