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6 TIPS TO IMPROVE YOUR REMOTE INTERVIEW PROCESS



Discover six remote interview tips to help you conduct non-awkward calls and
source the best talent.



Written by Jemima Owen-Jones
March 23, 2022

CONTENTS

1. Give yourself time between meetings2. Double check your tech3. Address the
awkwardness of remote interviews4. Remind your candidate the interview’s a
“conversation”5. Show off company culture during the video call6. Get real about
the challenges of remote workingFind your ideal remote worker and leave the rest
to us

NEED HELP ONBOARDING INTERNATIONAL TALENT?


Try Deel

Remote interviews are essential for identifying top talent from a distance in
today’s world of work. Deel alone has grown a team of over 700 remote roles in
the past two years using remote interviews.

Remote and face-to-face interviews have more similarities than differences.
Applying regular interview best practices to a remote environment is generally
wise.

But remote job interviews require a few adjustments. Get them right, and you’ll
guide prospects to become successful, long-term team members. Get them wrong,
and you’ll end up unsure whether your candidate or interview experience is the
problem.


1. GIVE YOURSELF TIME BETWEEN MEETINGS

A classic remote working mistake is scheduling meetings back-to-back and then
wondering why you feel flustered and unprepared when you join a video interview
late or cut a candidate off early to start another call.

Keep in mind that your company’s remote hiring process is often a direct
reflection of its values and approach to work. If your remote interview process
is disorganized, frantic, or full of inefficiencies, the interviewee will assume
that the company is the same.

Top tip: While the ease of clicking a link to join a meeting seems like it
should be a quick transition, it’s always worth giving yourself at least a
20-minute buffer between calls. This short break will allow time for run-overs,
meeting prep, a quick appearance check, or the opportunity to refill your water
bottle.


FREE RESOURCE: A COMPLETE GUIDE ON INTERNATIONAL HIRING

It's easier than ever to hire international talent. Master everything you need
to know about compliance and payroll with your free guide.

Learn more


2. DOUBLE CHECK YOUR TECH

Most articles about remote interviewing (and remote work in general) encourage
you to test your tech before dialing in to a call–and for a good reason. Wasting
an interviewee’s time while you fiddle with tech makes for a disappointing
candidate experience.

Whether you host your interviews on Zoom, Google Hangouts, Skype, or some other
video platform, double-check you’re signed in and have given permission to the
software to use your microphone and camera.

Double check your audio and video are good to go, too. Open the video preview
ahead of time to ensure you aren’t backlit. If you have headphones with a
built-in microphone, use the audio preview to make sure the device picks up your
voice. Also, switch your device into Do Not Disturb mode a few minutes before
the interview to reduce distractions from notifications.

Top tip: For all interviews, especially international interviews, prepare for
the problematic internet connection. Have a backup plan ready, such as cutting
the video chat to reduce bandwidth or even transitioning to a phone call. And if
you have to reschedule the interview altogether, try and give them grace. A
candidate should not get stuck in a never-ending job search because they don’t
have access to high-speed internet from home.


3. ADDRESS THE AWKWARDNESS OF REMOTE INTERVIEWS

Before you delve into a job interview, be upfront about the common challenges of
remote interviews.

After two years of remote working and video conferencing, who would have thought
we’d still feel awkward on Zoom as we did at the beginning? We’ve come a long
way, but wifi lag, echoing audio, and face freezing are still common issues that
make for an uncomfortable and disjointed remote interview experience.

Encourage the candidate to interrupt you if they struggle to hear you clearly,
or if your webcam freezes. And explain you’ll interrupt them if you experience
the same. Highlighting these common glitches from the outset will put the
candidate at ease and lay the groundwork for a coherent and transparent
conversation.

Top Tip: If possible, stand up during the virtual interview and welcome the
interviewee to do the same. Standing enables you to breathe easier, improves
your posture, and gives you more freedom and energy to use hand gestures and
body language.


4. REMIND YOUR CANDIDATE THE INTERVIEW’S A “CONVERSATION”

Before you fire away with your questions, tell the candidate that you’re already
very familiar with their resume and cover letter. Explain that you don’t want to
spend the time reviewing information already covered in their application.
Instead, tell them it’s a two-way conversation to dig deeper into the job
description and the candidate’s experience to establish whether the company and
interviewee could be a good match for each other.

Interviews do not need to be awkward or overly formal because of the pandemic.
In-person interview experiences allow job seekers and hiring managers to get to
know one another. Remote interviews should, too. Screens may separate us, but
that shouldn’t dehumanize the experience. After all, dialing in from respective
home offices should allow conversations to feel even more human and authentic.

Try to start the call with warm introductions, make eye contact throughout, ask
genuine follow-up questions, and avoid making the interview feel like an
interrogation. Authentic conversation and a stress-free environment will give
you a better sense of the person’s day-to-day demeanor and soft skills than a
rigid, awkward interview ever could.

Top tip: Instead of trying to make eye contact with your prospect by staring
into the camera lens, practice gazing. Gazing involves slowly taking your stare
from the interviewee’s left eye, over to their right eye, and up to the camera
lens. It helps you emulate natural eye contact while recognizing their facial
expressions.


5. SHOW OFF COMPANY CULTURE DURING THE VIDEO CALL

Making the best impression isn’t only the candidate’s goal; it’s
mission-critical for the company, too. Recruiters and hiring managers that
allocate time to discussing company culture make the best first impressions and
give both parties an insight into whether the candidate is likely to feel
fulfilled and engaged at a company.

A major pitfall of many online interviews is that job seekers can’t get a true
feel for the company culture. For example, candidates can’t see where other
employees hang out, how busy they are, and whether they’re stressed or enjoying
their work. If you’re interviewing a strong candidate, and you don’t take the
time to paint a clear picture of their working life, they’re likely to head back
to LinkedIn to chat with another company that does.

Top Tip: An excellent way to show off your company culture in a remote setting
is to be well-prepared with answers to targeted questions like:

 * Why do you like working here?
 * What does a typical day look like?
 * What three words would you use to describe the work environment?
 * How will my team collaborate?
 * How open are the channels of communication?
 * What is your company’s approach to diversity and inclusion?


6. GET REAL ABOUT THE CHALLENGES OF REMOTE WORKING

Don’t be afraid to ask interview questions directly relating to people’s remote
working experiences. We’ve all had to adjust to a new way of working over the
last two years, and some people have adapted to remote roles better than others.

Try asking questions like:

 * What remote work challenges have you faced when working remotely and how did
   you overcome them?
 * How do you communicate with a distributed team across time zones?
 * What would be your number one tip for someone who has never worked remotely
   before?
 * Tell me about your worst video call experience–how did you respond?

These questions will evoke the most telling answers and give you a clearer
understanding of whether the candidate is suited to a remote position.

Top Tip: You can check if someone responds authentically by looking for visual
clues in their facial expressions. For example, if your prospect’s blinking rate
increases, you can assume they feel pressure to respond appropriately. Or, if
they raise their eyebrows, this could indicate a request for approval or
confirmation that you have understood.


FIND YOUR IDEAL REMOTE WORKER AND LEAVE THE REST TO US

Once you’ve smashed the remote interview process and found your perfect
candidate for the role, it’s time to get them on board. With Deel, you can
forget the tedious paperwork and compliance part of global remote hiring. We
ensure your contracts are compliant with local labor laws, handle the entire
onboarding process for you, and manage global payroll for all your employees and
contractors.

Want to learn more? Book a free consultation to see how Deel can help make
global hiring easier for your team.


DEEL MAKES GROWING REMOTE AND INTERNATIONAL TEAMS EFFORTLESS. READY TO GET
STARTED?

Request a demo


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