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Hi Piers,






What's new and what's next to fully optimise digital customer experiences for
each and every consumer?




From leveraging customer data and exploring the latest analytics to streamlining
consumer feedback, skyrocket brand engagement and enrich experiences at The
Customer Engagement & Experiences Conference on 19th September in London.
Download the full agenda here.




25 speakers from the likes of Co-Op, HSBC, New Balance, Marks and Spencer, B&Q,
OVO Energy, JP Morgan, Lloyds, Virgin, BT and many more will delve into the
latest rapidly-evolving customer insights designed to help you power
conversions, drive ROI and revolutionise your end-to-end customer journeys on
just one day. Book Before Next Thursday & Save £150.



NEW Case Studies From 25 Customer Engagement & Experience Leaders | One
Insightful Day | 19th September, Central London | Request The Brochure >>



NEW Practical Case Studies | Q&A Panels | Spotlight Sessions

 * Leverage Insight-Driven Customer Data: Streamline feedback and deep dive into
   customer segmentations to drive improvements, power engagement and enrich
   experiences
 * Revolutionise Strategies With The Latest Customer Insights, Trends &
   Behaviours: Anticipate, keep up with and maximise the latest insights, trends
   and behaviours to level up your engagement
 * Maximise Measurement & Prove ROI: Swap vanity metrics for meaningful KPIs
   which prove the tangible value of your efforts and demonstrate digital ROI
 * Seamless, End-To-End Customer Journeys: Effortlessly map customer
   touchpoints, attribute levels of engagement and aggregate insights into
   strategies for improved experiences
 * Cutting-Edge AI, Tech & Automation: Explore the latest trends, opportunities
   and challenges in new tech and AI adoption to power continued success
 * From Multi To Omnichannel Customer Engagement: What is the best channel mix
   for your customer base in order to focus efforts, investment and strategy
   adaptation for real results?
 * Insight-Driven & Customer-Centric Loyalty & Personalisation: Cut-through
   competition with personalised strategies which deliver experiences customers
   return to again and again
 * Dominate With Digital Customer Experiences: Go above and beyond customer
   expectations with holistic and sensory digital experiences which satisfy
   their changing needs
 * Digital Vs. Human – The Ongoing Debate! Provide the optimal experience and
   appropriate support for customers by striking the right balance with the
   right channels and touchpoints

Can You Help Customer Engagement Professionals Boost Performance?




For more information on how to get involved, please call +44(0)2034792299 or
email partner@customerengagementconference.com



Book online before next Thursday to save £150 or call the team on +44 (0)20 3479
2299 to secure your place. Discounted tickets are strictly limited and will be
issued on a first-come, first-served basis.




We hope to see you on 19th September 2023, at The Thistle Marble Arch Hotel,
London.

Best wishes,

 

Jacob

 

Jacob Turner

The Customer Engagement & Experiences Conference



Tel: +44 (0)20 3479 2299

info@customerengagementconference.com









Not interested in this particular conference? Please email us to let us know.



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