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 * 800-987-8460
 * Contact

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 * Home
 * ServiceNow
   * Accelerators
     * Pre-flight Checklist
     * Service Mapping Factory
     * Datacenter Migrations Accelerator
     * Unauthorized Change Reporter
     * ServiceNow for EMR (Epic & Cerner)
     * Workforce Digitization
   * IT Operations
     * Event Management Foundation
     * Service Mapping Foundation
     * Service Mapping Workshop
     * Discovery & CMDB Foundation
   * Security & Compliance
     * Security Operations Foundation
     * Unauthorized Change Reporter
   * IT Business Management
     * Application Portfolio Management
     * Project & Portfolio Management
     * Business Continuity Management
   * ServiceNow Platform
     * CSDM Adoption
     * Service Graph CMDB Foundation
     * CMDB Workshop
     * CMDB Health Check
     * CMDB Assessment
     * ServiceNow Foundation
     * Change Management Accelerator
   * Managed Services
     * ServiceNow Managed Services
     * Managed Services
     * Virtual Admins Available Now
     * Contractor Registry for upcoming projects
   
   
   SERVICENOW PLATFORM
   
   CMDB Health Check
   SAM and HAM Pro
   Security Operations Foundation
   GRC
   Portfolio Management
   Business Continuity Management
   Event Management
   Service Mapping Foundation
   Legal Service Delivery
   HR Service Delivery
   Discovery & CMDB Foundation
   ServiceNow Foundation
   
   
   ACCELERATORS
   
   Automate ServiceNow CSDM
   Service Mapping Factory
   Datacenter Migrations Accelerator
   
   
   INDUSTRY EXPERTISE
   
   Healthcare EMR
   Airlines & Transportation
   Hospitality & Cruise Lines
   Banking & Finance
   Retail
   State, Local & Education
   Public Sector
   
   
   WORKSHOPS
   
   Story Writing Workshop
   ServiceNow Office hours
   CMDB Workshop
   ServiceNow CMDB Adoption
   Discovery & Rapid Mapping Workshop
   Pre-flight Checklist
   
   
   MANAGED SERVICES
   
   
   
 * Our Work
 * Insights
 * Careers


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AMAZING OUTCOMES

We deliver amazing outcomes by  establishing strong foundations and driving
immediate value with our turn key ServiceNow accelerators.

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FOLLOW US


SERVICENOW REFERENCE CUSTOMERS

Click the below link to meet directly with one of our successful customers in
your choice of industry. We have successful implementations across Finance,
Retail, Hospitality, Travel, Government, Higher Ed and more. Our specializations
include CSDM, CMDB, ITOM, ITSM, SecOps, SAM, HAM, GRC, IRM and HRSD.

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OUR TRUSTED COMPANY & CLIENTS

Some of the largest companies in the world trust us to establish their
foundation towards great outcomes around impact, security, risk, compliance,
asset management and more.

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“ConfigureTek has been instrumental in driving immediate value by cutting down
our implementation costs by at least 10x with accelerators.” V.P. Large
Financial Services Firm

 * Implementation Accelerators across ITOM, SAM, APM, SecOps, CMDB
 * Proven track record with numerous fortune 500 clients
 * Hundreds of successful projects across numerous industries
 * Certified and experienced consultants and thought leaders
 * Emphasis on best practices, “lessons learned,” and strategic guidance

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CHECKOUT OUR SOLUTIONS

We meet you where you are in your ServiceNow journey and lay a path to amazing
outcomes.

SERVICENOW PRE-FLIGHT CHECKLIST™

Not having a pre-flight checklist is like embarking on a journey without
direction or fuel. ConfigureTek’s unique approach includes a pre-flight
checklist prior to engaging with our customers. We meet you where you are in
your ServiceNow journey and lay a path to amazing outcomes. Save years of time
by leveraging our expertise.

LEARN MORE

SERVICEGRAPH CMDB FOUNDATION

Establish a strong foundation to drive amazing outcomes
With Service Graph and CMDB, we will help you drive impactful business value
across the entire digital product and services lifecycle. This is an essential
must have for every company that cares about security, risk and compliance
baselines.

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ENTERPRISE SECURITY OPERATIONS

Get the visual clarity you need for your critical infrastructure.
We are driving strategic value for some of the largest customers in the world
that are household names in hospitality, transportation, medical, financial and
industrial sectors. Get the most out of your ServiceNow SIR, VR, GRC, ITOM and
Business Continuity investments.

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ACCELERATED IMPLEMENTATIONS

We can accelerate your ServiceNow implementation with our unique turn-key
accelerators and expertise. 

RAPID MAPPING FOR DATA CENTER MIGRATION

This is one of our many reference projects with large scale enterprise
customers. In this security & compliance project, we mapped hundreds of large
scale maps within a short time frame. In this particular project, we performed
accelerated mapping and discovery as an instrumental and time critical element
of a data center consolidation effort.

SECURITY OPERATIONS

We have been strategically involved with the largest security operations
projects this year. We first established a strong foundation to allow the
customer to actually consume the benefits of a security ops project. In this
particular large scale project we established discovery, mapping and event to
provide critical insight in understanding objective impact and resolving
incidents quickly.

HRSD

With strong expertise in IT business, financials, cloud and strategy, we work
with several customers in helping them transform their business by implementing
a strong foundational strategy. Helping the customer gain comprehensive
understanding of their current state and map to their future state. Our large
scale implementation included process workshops in addition to development
expertise.

SERVICENOW EVENT MANAGEMENT

In this large scale project, we implemented ServiceNow’s event management module
at a large US based insurance provider which included a migration of events and
integration sources from CA’s SOI tool into ServiceNow’s event management
solution. By combining the power of the platform, we were able to significantly
reduce MTTR.

SERVICE MAPPING & IMPACT ANALYSIS

In this project, we worked with a large airline to help discovery and map the
check in kiosks. This enabeld the airline to perform objective impact analysis
on a proactive basis when required but also in a reactive basis when security or
other kinds of incidents occurred. This data was combined with asset data to
provide a comprehensive CMDB solution.

CMDB AND CSDM ASSESSMENT

We can auto-fix your CMDB. Having completed hundreds of CMDB assessments, we
have gained critical insight in establishing the absolute must have foundation
to extract value out of ServiceNow implementations. We drive value by
highlighting the need for basic impact analysis, inter dependency mapping and
asset management.


OUR CUSTOMER'S FEEDBACK

We take pride in building long-lasting relationships with our clients and are
committed to providing exceptional customer service throughout the development
process.

98.5%


SERVICENOW CSAT

99.1%


SATISFIED CLIENTS

"ConfigureTek’s team of mappers were organized, thorough and highly
collaborative as they tackled a time-sensitive need for service mapping within
our org. They had the know-how to create and adapt patterns for our custom apps,
and the experience to deliver consistent and sustainable maps."

"The ConfigureTek team came in and expertly addressed our foundational issues
across technology and process within software asset management. They led really
meaningful workshops, bringing together views across many stakeholders and were
creative in problem-solving whenever issues arose. Their technical expertise was
critical in efficiently implementing a solution within our environment made up
of multiple platforms, legacy infrastructure and modernization initiatives."

"We brought in ConfigureTek to help us meet really aggressive timelines with our
HRSD deployment. We had a quickly approaching deadline to migrate off of another
platform, and ConfigureTek quickly swooped in with folks who could manage
process, requirements definition, implementation and testing. Their
comprehensive approach was instrumental in the successful execution of our
migration. "



We love to establish strong foundations so that you can have amazing outcomes
with Security, Risk, Impact and Executive Financial Strategy.

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QUICK LINKS

 * About us
 * News & Articles
 * Careers
 * Contact Us

CASE STUDIES

 * Service Mapping Back To Basics
 * ServiceNow CSDM Success Story
 * Data Center Rapid Discovery and Mapping

LOCATION ADDRESS

Know where to find us? Let's take a look and get in touch !

New Jersey

South wales

Petersburg

Haiti

Gerogiya

 * 630 South Buffalo St,
   Suite #1 Warsaw, IN 46580
 * 1-800-987-8460
 * info@configuretek.com

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