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Submitted URL: https://www.enterprise.com/en/car-rental/on-call-for-all.html?mcid=print:40918468#3
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Submission: On March 07 via api from US — Scanned from DE
Effective URL: https://www.enterprise.com/en/car-rental/on-call-for-all.html?mcid=print:40918468
Submission: On March 07 via api from US — Scanned from DE
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Main Content Enterprise * Careers Link opens in a new window * Help HELP & FAQS Get Answers -------------------------------------------------------------------------------- NEED TO REACH US? Contact Us -------------------------------------------------------------------------------- * USD($) SELECT YOUR CURRENCY USD ($) CAD ($) EUR (€) * USA (English) SELECT A LANGUAGE * English * Español * Start A Reservation * View/Modify/Cancel Reservation * Find A Location * Browse Vehicles for Rent Sign In / Join Enterprise Mobile Menu USA (English) SELECT A LANGUAGE * English * Español USD($) SELECT YOUR CURRENCY USD ($) CAD ($) EUR (€) * Start A Reservation * View/Modify/Cancel Reservation * Find A Location * Browse Vehicles for Rent * Reservations * Vehicles * Locations * Car Sales * For Business * Learn * Help * Careers Link opens in a new window Back to Menu RESERVATIONS Car Rental * Start a Car Reservation * View/Modify/Cancel * All Deals & Coupons * Get a Receipt * Moving Truck or Van Rentals * One-Way Car Rentals * Long-Term Car Rentals * Subscribe with Enterprise Replacement Rentals * Rent a Car After an Accident * Dealership & Service Vehicles * Payment Options * Rental Coverage * Rental Coverage Levels Businesses * Solutions for Business * Enterprise Truck Rental * Manage Your Fleet * Dealership Solutions & Technology * ARMS Dealership VEHICLES Vehicles for Rent * Cars, SUVs, Trucks, & Vans * Moving Trucks & Vans * Exotic Cars Buy a Car * Browse Selection * Find a Dealership * Vehicles Under $20,000 LOCATIONS Car Locations * United States Car Rental Locations * Europe Car Rental Locations * Latin America & Caribbean Car Rental Locations * All International Car Rental Locations Other Locations * Truck Rental Locations * Car Sales Locations * Exotic Car Rental Locations * CarShare Locations * Fleet Management CAR SALES Buy a Car * Browse Selection * Find a Dealership * Why Buy a Car from Enterprise? Plan Your Purchase * Start Your Purchase Online * Schedule Your Test Drive * Value Your Vehicle FOR BUSINESS Solutions for Business * Driving Business * Enterprise Business Rental Program * Mileage Reimbursement Calculator * Enterprise Truck Rental * Entertainment & Production Rentals * Enterprise CarShare for Business * Commute with Enterprise * Car Sales for Business Enterprise Fleet Management * Learn More * Client Login Dealership Solutions * Dealership Solutions & Technology * ARMS Dealership LEARN The Company * About Us * Total Mobility Solutions * Meet Our People * Supporting Those in Service * Community & Sustainability * Enterprise Holdings® * Careers Inspiration * Pursuits with Enterprise™ * Scenic Drives by Pursuits with Enterprise™ * Weekend Adventures by Pursuits with Enterprise™ * Enterprise + Sports * Enterprise + Music * Road Trip Ideas Loyalty * Enterprise Plus® Program * Join Enterprise Plus® Sponsorship * Disney® * NHL HELP Help & FAQs * Get Answers Need to Reach Us? * Contact Us * Reservations Car Rental * Start a Car Reservation * View/Modify/Cancel * All Deals & Coupons * Get a Receipt * Moving Truck or Van Rentals Link opens in a new window * One-Way Car Rentals * Long-Term Car Rentals * Subscribe with Enterprise Replacement Rentals * Rent a Car After an Accident * Dealership & Service Vehicles * Payment Options * Rental Coverage * Rental Coverage Levels Businesses * Solutions for Business * Enterprise Truck Rental Link opens in a new window * Manage Your Fleet Link opens in a new window * Dealership Solutions & Technology * ARMS Dealership * Vehicles Vehicles for Rent * Cars, SUVs, Trucks, & Vans * Moving Trucks & Vans Link opens in a new window * Exotic Cars Buy a Car * Browse Selection Link opens in a new window * Find a Dealership Link opens in a new window * Vehicles Under $20,000 Link opens in a new window * Locations Car Locations * United States Car Rental Locations * Europe Car Rental Locations * Latin America & Caribbean Car Rental Locations * All International Car Rental Locations Other Locations * Truck Rental Locations Link opens in a new window * Car Sales Locations Link opens in a new window * Exotic Car Rental Locations * CarShare Locations Link opens in a new window * Fleet Management Link opens in a new window * Car Sales Buy a Car * Browse Selection Link opens in a new window * Find a Dealership Link opens in a new window * Why Buy a Car from Enterprise? Link opens in a new window Plan Your Purchase * Start Your Purchase Online Link opens in a new window * Schedule Your Test Drive Link opens in a new window * Value Your Vehicle Link opens in a new window * For Business Solutions for Business * Driving Business * Enterprise Business Rental Program * Mileage Reimbursement Calculator * Enterprise Truck Rental Link opens in a new window * Entertainment & Production Rentals * Enterprise CarShare for Business Link opens in a new window * Commute with Enterprise Link opens in a new window * Car Sales for Business Link opens in a new window Enterprise Fleet Management * Learn More Link opens in a new window * Client Login Link opens in a new window Dealership Solutions * Dealership Solutions & Technology * ARMS Dealership * Learn The Company * About Us * Total Mobility Solutions * Meet Our People * Supporting Those in Service * Community & Sustainability * Enterprise Holdings® Link opens in a new window * Careers Link opens in a new window Inspiration * Pursuits with Enterprise™ * Scenic Drives by Pursuits with Enterprise™ * Weekend Adventures by Pursuits with Enterprise™ * Enterprise + Sports * Enterprise + Music * Road Trip Ideas Loyalty * Enterprise Plus® Program * Join Enterprise Plus® Sponsorship * Disney® * NHL * Home / * Car Rental / * Enterprise COVID-19 Response ENTERPRISE COVID-19 RESPONSE Expanding on our Complete Clean Pledge® to increase safety measures for customers and employees, Enterprise is now a member of the Clorox™ Safer Today Alliance™ a coalition to help create healthier shared spaces now and into the future. As a member of the Clorox® Safer Today Alliance™, Enterprise receives ongoing support and scientific guidance around its enhanced safety measures from experts at the Cleveland Clinic and CDC Foundation. Customers will now find a one-count Clorox® Disinfecting Wipe in every rental vehicle at all locations in the U.S. and Canada. The Clorox Disinfecting Wipes are approved by the EPA to kill SARS-CoV-2, the virus that causes COVID-19, when used as directed on hard, non-porous surfaces. Each wipe includes directions for use and is accompanied by instructions to use it on the vehicle’s high-touch, hard non-porous surfaces. We never stop looking for ways to enhance cleanliness and safety. In addition to being confident your vehicle is cleaned and sanitized every time you rent, you can also feel confident that we will take every opportunity to enhance the health and safety measures currently practiced in our operations. Learn more about our Complete Clean Pledge. Below are details on our modified services and the steps we are taking company-wide to help enhance safety for customers and employees. Looking to rent a car? Find a location near you. CLOROX® SAFER TODAY ALLIANCE™ As part of the Complete Clean Pledge®, our ongoing commitment to increase safety measures for customers and employees, Enterprise is a member of the Clorox® Safer Today Alliance. COMPLETE CLEAN PLEDGE We're taking the pledge! The Complete Clean Pledge is our promise to go above and beyond already rigorous cleaning protocols to implement enhanced sanitizing procedures of our vehicles, shuttles and branch locations. COVID-19 RESPONSE FAQS Check out our COVID-19 FAQs for more information on Enterprise hours of operation, upcoming and existing reservations, Enterprise Plus and what steps we're taking to keep employees and customers safe. See FAQs COMPLETE CLEAN PLEDGE View our rigorous cleaning and sanitizing procedures TAKING PRECAUTIONS TO CONTROL THE SPREAD Learn about our updated car rental process with additional precautions HOW WE HELP INCREASE SAFETY FOR EMPLOYEES See the best practices we utilize from authorities including the CDC Foundation HOW WE HELP INCREASE SAFETY FOR AND SUPPORT CUSTOMERS See the best practices we utilize from authorities including the CDC Foundation and the health experts at the Cleveland Clinic. COVID-19 RESPONSE UPDATE Check out our COVID-19 FAQs for more information on Enterprise hours of operation, upcoming and existing reservations, Enterprise Plus and what steps we're taking to keep employees and customers safe. Learn more TAKING PRECAUTIONS TO CONTROL THE SPREAD While we are accepting reservations from any branch location on the web or by phone, we have limited our physical locations by consolidating operations to centralized branches. After you make a reservation online, you may be contacted by one of our employees to help arrange a vehicle transfer point that may differ from your originating branch location. For reservations made on your behalf by a third party, such as an insurance carrier, the process is the same. An Enterprise employee will contact you to arrange the details to fulfill your reservation. This precaution helps increase safety for employees and customers, keeping our open locations and physical interaction to a minimum while still maximizing our availability for those that need our services. << back to top COMPLETE CLEAN PLEDGE Expanding our rigorous cleaning protocols, Enterprise has teamed up with Clorox® one of the most trusted brands for powerful cleaning, as a member of the Clorox® Safer Today Alliance™. In addition to our enhanced cleaning, a one-count Clorox® Disinfecting Wipe for use on high-touch, hard, non-porous surfaces is provided in every rental vehicle in the U.S. and Canada. While we’ve always had a very formal training process in place that instructs all employees on the proper cleaning of a vehicle, employees are now being trained to implement new and more comprehensive mandates that include enhanced cleaning guidance for vehicles, shuttles and branch locations, as well as social distancing practices. Vehicles Clean vehicles have always been important to us, but at this moment in time, we know vehicle cleanliness is even more critical. Each of our vehicles is thoroughly cleaned between every rental and backed with the Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points including: * Key / key fob * Steering wheel * Steering column * Seat belts * Center console * Door interiors * Door pockets * Interior door handles * Exterior door handles * Seat pockets / seat surfaces * Areas between seats & consoles * Areas between seats & doorjambs * Cupholders / compartments * Instrument panel * Accessory panel / touchscreen * Rearview mirror / side mirrors * Visors / visor mirrors * Dashboard / vents * Gear stick / gear shift * Trunk release * Among any other high-touch areas We also have measures in place to immediately isolate and quarantine any vehicle if needed. Shuttles Social distancing protocols are implemented as passengers board, ride and depart from our shuttle buses. We are limiting the number of passengers on each bus, encouraging a one-way flow as passengers board and ensuring that passengers from different parties keep appropriate social distancing from others. High-touch areas of our shuttles are cleaned and sanitized using a disinfectant frequently between trips. This includes baggage racks, door handles, and seat backs. All surfaces are thoroughly cleaned and sanitized with a disinfectant at least once per day. Branch Locations The Complete Clean Pledge extends to our locations, as well. We have also introduced updated process and safety procedures for our rental locations. Our employees working in branch locations are following best practices recommended by leading health authorities. This includes frequently sanitizing touchable surfaces with disinfectant throughout the day. These include counter tops, phones, tablet devices, payment devices, door handles, among other high-touch areas. The cleaning guidance set forth in the Complete Clean Pledge is also aligned with the U.S Travel Association’s (USTA) "Travel in the New Normal" guidance. << back to top HOW WE HELP INCREASE SAFETY FOR OUR EMPLOYEES Enterprise is committed to providing a safer work environment during this challenging time and continues to monitor the situation, implementing additional safety measures as needed. As part of the Clorox® Safer Today Alliance, we’re using research and best practices from the Cleveland Clinic and the CDC Foundation to create healthier public spaces and work environments. In addition to our branch employees, we also have remote customer service staff working to answer your questions and help you arrange or change reservations. The employees working in branch locations are following the best practices recommended by the various health authorities to help reduce risk during this Coronavirus outbreak. These practices include: * Limiting the number of employees in a location * Requesting employees and customers not fully vaccinated to wear face coverings * Using social distancing * Staying home if they are feeling ill * Frequently washing hands * Frequently sanitizing high touch surfaces with disinfectant * Using disposable gloves and a disinfectant when cleaning vehicles * Minimizing customer interaction at vehicle pickup or delivery * Ensuring local teams have supplies and resources needed Additionally, all employees have been made aware that if they ever feel uncomfortable with working in a physical location, they are under absolutely no obligation to work. << back to top HOW WE HELP INCREASE SAFETY FOR AND SUPPORT CUSTOMERS To help increase safety for both customers and employees, we have modified our service offerings. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations. Every vehicle is cleaning to the 20-point specifications of our Complete Clean Pledge. For added confidence, every vehicle in the U.S. and Canada is also supplied with a one-count Clorox® Disinfecting Wipe for use on high-touch, hard, non-porous surfaces. Whether you are picking your vehicle up curbside, or if we deliver it to you at your workplace, body shop or home, we maintain proper distance throughout the process. While we look forward to continuing to serve you during this time, we recognize some travel plans may change. Customers who have booked a rental through a third-party are encouraged to contact that party directly to understand their policy. << back to top RESERVATIONS RESERVATIONS * Start a Reservation * View/Modify/Cancel * Get a Receipt * Start a Moving Truck or Van Reservation Link opens in a new window * Short Term Car Rental * Subscribe with Enterprise ENTERPRISE PLUS® ENTERPRISE PLUS® * Sign In * Learn More About Enterprise Plus® * Join Enterprise Plus® CAR RENTAL LOCATIONS CAR RENTAL LOCATIONS * U.S. Car Rental Locations * International Car Rental Locations * Airport Car Rental Locations VEHICLES VEHICLES * Cars * SUVs * Trucks * Minivans & Vans * Moving Trucks & Vans Link opens in a new window * Exotic Cars BUY BUY * Enterprise Car Sales Link opens in a new window SHARE SHARE * Enterprise CarShare Link opens in a new window * Commute with Enterprise Link opens in a new window INSPIRATION INSPIRATION * Pursuits with Enterprise * Road Trip Ideas INTERNATIONAL WEBSITES INTERNATIONAL WEBSITES * Enterprise Canada Link opens in a new window * Enterprise France Link opens in a new window * Enterprise Germany Link opens in a new window * Enterprise Ireland Link opens in a new window * Enterprise Spain Link opens in a new window * Enterprise U.K. Link opens in a new window * Other Enterprise Websites PROMOTIONS PROMOTIONS * All Deals & Coupons * Sign Up For Email Specials * Partner Rewards Programs CUSTOMER SERVICE CUSTOMER SERVICE * Help & FAQs * Contact Us * Customers with Disabilities * Site Map * Safety Recall Information * Website Feedback THE COMPANY THE COMPANY * About Us * Total Mobility Solutions * Meet Our People * Supporting Those in Service * Community & Sustainability Link opens in a new window * Enterprise Holdings® Link opens in a new window * Careers Link opens in a new window * Press Link opens in a new window * Affiliate Programs * Youth Sports Fundraising BUSINESSES BUSINESSES * Solutions for Business * Global Franchise Opportunities Link opens in a new window * General Aviation Link opens in a new window * Enterprise Truck Rental Link opens in a new window * Enterprise Fleet Management Link opens in a new window * Travel Administrator * Travel Advisor Link opens in a new window * Enterprise CarShare Link opens in a new window * Commute with Enterprise Link opens in a new window * Entertainment & Production Rentals SPONSORSHIPS SPONSORSHIPS * Disney® * NHL * Music * Facebook * Twitter * Youtube * Terms of Use * Privacy Policy * Cookie Policy * Cookie Settings / AdChoices * © 2022 Enterprise Holdings, Inc. 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View Vendor Details Back Button Performance Cookies Vendor Search Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label * View Cookies * Name cookie name Confirm My Choices We use cookies to produce content & ads tailored to your interest. Please click “I Accept” to tell us you are ok with this use. You can change your settings at any time.More Information Manage Your Settings I ACCEPT X MÖCHTEN SIE UNSERE LOKALE WEBSITE BESUCHEN? Es wurde festgestellt, dass Sie sich möglicherweise gerade auf einer Version unserer Website befinden, die dem Land Ihres aktuellen Standorts nicht entspricht. Wenn Sie unsere lokale Website nutzen, können wir einen optimalen Service für Sie gewährleisten, da wir Ihnen dann die besten Preise, Sonderangebote und Spracheinstellungen zugänglich machen können. Auswahl speichern Nein, hier bleibenJa, lokale Website besuchen