support.goto.com
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https://support.goto.com/meeting/help/optimal-firewall-configuration-g2m060010
Submission: On December 06 via manual from US — Scanned from DE
Submission: On December 06 via manual from US — Scanned from DE
Form analysis 4 forms found in the DOM
#
<form nr="" action="#"><input nr="" class="query-field__input" type="search" aria-label="Type your question here.... Press Enter to search." placeholder="Type your question here..." maxlength="250">
<div nr="" class="query-field__status" aria-live="polite">Search results available, use TAB key to navigate</div>
</form>POST
<form data-wa-formname="web2call-form" class="customerInfoForm" method="post" action="" data-url="/ajax/careCreateTicket.jsp" data-useget="">
<ul class="text-left">
<li>
<img src="" class="webform-auth webform-avatar" alt="product image">
<span class="webform-auth webform-name-value"></span>
<span class="webform-auth webform-email-value"></span>
<span class="webform-auth webform-alt-email-text"><a data-wa-link="link_care-footer_#" href="#" class="webform-alt-email">USE A DIFFERENT EMAIL</a></span>
<input type="text" name="emailAddress" placeholder="Your email address" class="handleErr emailAddress webform-email webform-nonAuth" autocomplete="off">
<span class="form-helper-text error webform-email-error webform-nonAuth hide">Please enter a valid email address.</span>
</li>
<li>
<select class="reasonType optional" name="reasonType" required="">
<option value="">Reason for call</option>
<option value="Support">Support</option>
<option value="Billing">Billing</option>
<option value="Sales">Sales</option>
</select>
</li>
<li>
<textarea type="textarea" name="question" placeholder="Issue details" class="handleErr question optional"></textarea>
</li>
</ul>
<div class="col-xs-12 careBoldAiW2c2c_form__buttons">
<input type="submit" value="Get Phone Number" class="button submit submitTicket">
<div class="skipButton webform-nonAuth">Skip this step</div>
</div>
</form>Name: countryForm — POST #
<form name="countryForm" data-wa-formname="phoneselector-form" id="country-form" class="country-form col-xs-12" action="#" autocomplete="off" method="POST" data-phoneurl="/ajax/careFindPhone.jsp" data-useget=""
data-countryurl="/ajax/careFindPhone.jsp?country=true">
<input class="dropdown" name="countryInput" type="text" placeholder="Enter country name or scroll through the list below">
<i class="togo-icon togo-icon-closes close-form"></i>
<p class="call_error error">Please Enter Valid Country Name</p>
<select name="countrySelect" size="9" class="dropdownItemContainer"></select>
</form><form class="care-webform__fieldset">
<div class="care-webform__row">
<h2>Open Ticket</h2>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Name<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<input class="care-webform__input userName" data-sfdckey="name" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Email<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<input class="care-webform__input userEmail" data-sfdckey="emailAddress" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Phone<span class="care-webform__optional"> (optional)</span></label>
<div class="care-webform__input__optional">
<input class="care-webform__input" data-sfdckey="phone" type="text" maxlength="40">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific central pro rescue rescueassist rescuelens">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Support">Support</option>
<option value="Billing">Billing</option>
<option value="Sales">Sales</option>
<option value="Account">Account</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific lastpass">
<label class="care-webform__label focused">Product Tier <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="productTier">
<option value="Please select">Please select</option>
<option value="Free">Free</option>
<option value="Premium">Premium</option>
<option value="Families">Families</option>
<option value="Teams">Teams</option>
<option value="MFA">MFA</option>
<option value="Enterprise">Enterprise</option>
<option value="Identity">Identity</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific lastpass">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Login or Master Password ">Login or Master Password </option>
<option value="Technical Support">Technical Support</option>
<option value="Account and Billing ">Account and Billing </option>
<option value="Sales">Sales</option>
<option value="Getting Started ">Getting Started </option>
<option value="Other Topic">Other Topic</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper">
<label class="care-webform__label">Grasshopper Phone Number <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper-connect">
<label class="care-webform__label">Grasshopper Connect Phone Number <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper grasshopper-connect">
<label class="care-webform__label">Master Pin <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper grasshopper-connect">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Billing Question">Billing Question</option>
<option value="Cancel Account">Cancel Account</option>
<option value="Grasshopper Account">Grasshopper Account</option>
<option value="Signing Up">Signing Up</option>
<option value="Voice Studio">Voice Studio</option>
<option value="Other Topic">Other Topic</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Your Location<span class="care-webform__optional"> (optional)</span></label>
<div class="care-webform__input__optional">
<input class="care-webform__input userLocation" data-sfdckey="question" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Issue Details<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<textarea class="care-webform__input" data-sfdckey="question" maxlength="32000"></textarea>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__buttons">
<button class="care-webform__button cancel" type="button">Cancel</button>
<button class="care-webform__button submitTicket" type="submit">Send</button>
<div class="care-webform__error"></div>
</div>
</form>Text Content
SUPPORT * Browse Products -------------------------------------------------------------------------------- * Contact Us * My Cases * Service Status * English * English * Nederlands * français * Deutsch * italiano * español * português * 日本語 * 中文 * 한국어 * Sign in * My Account * Personal Info * Sign In & Security * Admin Center * Billing Center * * My Trainings * My Incidents * My Webinars * * My Meetings * My Sessions * My Conferences * * My Vault * My Sessions * My GoToConnect * My Resolutions * * Sign out We are currently experiencing an unplanned outage for this product. View Service Status LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge). Back To Home HI! WE ARE HERE TO HELP YOU. TYPE YOUR QUESTION HERE, OR BROWSE TOPICS BELOW TO VIEW ANSWERS OR REACH A SUPPORT AGENT. Get Instant Answers: Search results available, use TAB key to navigate Clear search querySearch Allowlisting and Firewall Configuration Copy this answer ALLOWLISTING AND FIREWALL CONFIGURATION If you or your company uses firewall allowlist to restrict network access to only specific websites or software, then you can use the information below to ensure that your service can connect. See our Customer Community to subscribe to notifications when firewall information is updated. Click Follow to subscribe. PORTS Our LogMeIn products are configured to work with the following ports. Port Purpose Outbound TCP 443 Required, used by all products. Needs to support WebSocket connections over HTTPS Outbound TCP 80 Recommended, used for in-session communication UDP 8200 Recommended, used for integrated Voice over IP (VoIP) and in-session communication UDP 1853 Recommended, used for integrated webcam video support and Voice over IP (VoIP) and in-session communication TCP 1720 TCP 3000-4000 UDP 3000-4000 * Used for InRoom Link video conference systems * Can be closed when not using InRoom Link * All GoToMeeting Telepresence Gateway IPs are listed below UDP 45000-49999 Used by GoToRoom for STUN traffic UDP 123 Used by GoToRoom devices for time synchronization SIP 5060 SIP 5061 Used for GoToRoom, InRoom Link video conference systems, and Jive Inbound connections Not required DOMAINS For most firewall or proxy systems, we recommend specifying a allowlist of DNS names for LogMeIn services so that outbound connections can be made. The list of LogMeIn domains currently includes (but is not limited to) the lists below. UNIVERSALLY REQUIRED ALLOWLISTING Domain Description/Purpose api.filepicker.io Third-party file-hosting service This will soon change to *.filestackapi.com. *app.goto.com Product domain used by multiple LogMeIn products *.cdngetgo.com CDN used by multiple LogMeIn products *.clientstream.launchdarkly.com Third-party feature testing service *.cloudfront.net Third-party CDN *.expertcity.com Corporate domain used by multiple LogMeIn products *.filestackapi.com Third-party file-hosting service (NEW! FilePicker has changed their name) *.getgo.com Product domain used by multiple LogMeIn products *.getgocdn.com CDN used by multiple LogMeIn products *.getgoservices.com Product domain used by multiple LogMeIn products *.getgoservices.net Product domain used by multiple LogMeIn products *.goto.com Product domain used by multiple LogMeIn products *.goto-rtc.com Real-time communication service used by multiple products *.ingest.sentry.io Third-party error tracking service *.launchdarkly.com Third-party feature testing service *.logmein.com Corporate domain used by multiple LogMeIn products *.logmeininc.com Corporate domain used by multiple LogMeIn products *logmein.eu Corporate domain used by multiple LogMeIn products *.raas.io Real-time communication service used by multiple LogMeIn products *accounts.logme.in Corporate domain used by multiple LogMeIn products *internap.net Powers updates to multiple LogMeIn products *internapcdn.net Powers updates to multiple LogMeIn products GOTOMEETING GoToMeeting Domains *.gotomeet.at *.gotomeet.me *.gotomeeting.com *.joingotomeeting.com *.openvoice.com GOTO Please note that you must also allowlist all domains listed for GoToConnect. GoTo Domains meet.goto.com goto-desktop.s3.amazonaws.com GOTOMEETING IN-ROOM LINK GoToMeeting Telepresence Gateway IPs (used for In-Room Link) 18.204.185.138 34.198.211.44 35.163.21.126 52.89.244.74 18.206.130.144 34.206.8.154 35.166.83.0 54.186.65.8 18.211.0.202 34.228.176.67 50.112.11.246 54.203.109.236 18.211.229.161 34.234.40.144 52.25.211.189 54.203.115.241 18.211.247.213 35.153.82.243 52.27.246.42 54.203.143.218 18.211.9.229 52.2.173.223 52.27.40.170 54.203.206.175 18.213.41.148 52.206.127.145 52.27.43.192 54.214.61.16 18.213.73.2 52.5.71.46 52.34.131.227 54.214.78.209 34.193.160.65 52.7.210.26 52.37.50.38 54.218.221.152 34.193.181.152 52.72.27.55 52.41.250.106 54.71.117.16 GOTOROOM Please note that you must also allowlist all domains listed for GoToMeeting. GoToRoom Domains *.dolbyvoice.com (for GoToRoom with Dolby Voice only) *.google-analytics.com *.gotoconference.com *.gotoroom.com *.jive.com *.jiveip.net *.jmp.tw GOTOWEBINAR GoToWebinar Domains *.gotowebinar.com *.joinwebinar.com *.webinar.com *.gotostage.com *.cdn.walkme.com GOTOTRAINING GoToTraining Domains *.gototraining.com *google.com *.googleapis.com *.jointraining.com *.firebaseio.com *.firebaseapp.com *.cdn.walkme.com OPENVOICE OpenVoice Domains *.openvoice.com GOTOCONNECT GoToConnect Domains *.hvoice.net *.jive.com *.jmp.tw *.onjive.com *.rtcprov.net GOTOCONNECT IP RANGE BLOCKS For more detailed information, please see What are GoToConnect's IP blocks? Description Block Netmask Wildcard GoToConnect Block 1 199.36.248.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 2 199.87.120.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 3 162.250.60.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 4 45.12.196.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 5 202.173.24.0/21 255.255.248.0 0.0.7.255 GoToConnect Block 6 173.199.0.0/18 255.255.192.0 0.0.63.255 GoToConnect Block 7 23.239.224.0/19 255.255.224.0 0.0.31.255 GoToConnect IPv6 2606:CB00::/32 — — GOTOASSIST GoToAssist Domains *.assist.com *.fastsupport.com *.go2assist.me *.gofastchat.com *.gotoassist.com *.gotoassist.at *.gotoassist.me *.helpme.net *.logmeinrescue.com *.tokbox.com static.opentok.com enterprise.opentok.com api.opentok.com anvil.opentok.com hlg.toxbox.com GOTOMYPC GoToMyPC Domains *.gotomypc.com RESCUE Rescue Domains *.LogMeIn123.com *.123rescue.com *.support.me *.logmeinrescue.com *.logmeinrescue.eu *.logmeinrescue-enterprise.com (Powers account-specific Rescue features, not required for standard accounts) *.logmein-gateway.com RESCUE LENS Rescue Lens Domains *.logmeinrescue.com *.logmeinrescue-enterprise.com (only required for Enterprise accounts) LASTPASS LastPass Domains *.lastpass.com *.lastpass.eu JOIN.ME Join.me Domains *.join.me BOLDCHAT BoldChat Domains *.boldchat.com *.bold360.com HAMACHI Hamachi Domains *.hamachi.cc LOGMEIN PRO & CENTRAL LogMeIn Pro/Central Domains Feature Supported *.logmeinusercontent For files stored and shared using the LogMeIn Pro Files feature *.browse.logmeinusercontent.com For files stored and shared using the LogMeIn Pro Files feature lmi-antivirus-live.azureedge.net For LogMeIn Central - Antivirus lmi-appupdates-live.azureedge.net For LogMeIn Central - Application updates IMPORTANT CONSIDERATIONS FOR ALLOWLISTING BY IP RANGES It is recommended to use wildcard rules whenever possible while allowlisting or blocking any LogMeIn services on your network as sub-domains of the domains listed above are included. Also, the client-to-host connection uses peer-to-peer connections, encrypted within a 256-bit AES tunnel. Use of IP ranges instead of domain names for the firewall configuration is discouraged unless absolutely necessary because our IP ranges and those of our provider networks need to be periodically audited and modified, creating additional maintenance for your network. These changes are necessary to continue to provide the maximum performance for our LogMeIn products. Maintenance and failover events within our infrastructure may cause you to connect to servers within any of the ranges. If your firewall includes a content or application data scanning filter, this may cause a block or latency, which would be indicated in the log files for the filter. To address this problem, verify that the domains or IP ranges will not be scanned or filtered by specifying exception domains or IP ranges. If your security policy requires you to specify explicit domain or IP ranges, then configure your firewall exceptions for outbound TCP ports 8200, 443, and 80 as well as UDP ports 8200 and 1853 for the LogMeIn domains or IP ranges, including those of our third-party provider networks. LOGMEIN SERVER / DATA CENTER IP ADDRESSES FOR USE IN FIREWALL CONFIGURATIONS Equivalent specifications in 3 common formats Assigned Range by Block Numeric IP Address Range Netmask Notation CIDR Notation Block 1 216.115.208.0 – 216.115.223.255 216.115.208.0 255.255.240.0 216.115.208.0/20 Block 2 216.219.112.0 – 216.219.127.255 216.219.112.0 255.255.240.0 216.219.112.0/20 Block 3 67.217.64.0 – 67.217.95.255 67.217.64.0 255.255.224.0 67.217.64.0/19 Block 4 173.199.0.0 – 173.199.63.255 173.199.0.0 255.255.192.0 173.199.0.0/18 Block 5 206.183.100.0 – 206.183.103.255 206.183.100.0 255.255.252.0 206.183.100.0/22 Block 6 68.64.0.0 – 68.64.31.255 68.64.0.0 255.255.224.0 68.64.0.0/19 Block 7 23.239.224.0 – 12.239.255.255 23.239.224.0 255.255.224.0 23.239.224.0/19 Block 8 202.173.24.0 – 202.173.31.255 202.173.24.0 255.255.248.0 202.173.24.0/21 Block 9 78.108.112.0 – 78.108.127.255 78.108.112.0 255.255.240.0 78.108.112.0/20 Block 10 185.36.20.0 – 185.36.23.255 185.36.20.0 255.255.252.0 185.36.20.0/22 Block 11 188.66.40.0 – 188.66.47.255 188.66.40.0 255.255.248.0 188.66.40.0/21 Block 12 45.12.196.0 – 45.12.199.255 45.12.196.0 255.255.252.0 45.12.196.0/22 Block 13 162.250.60.0 – 162.250.63.255 162.250.60.0 255.255.252.0 162.250.60.0/22 Block 14 199.36.248.0 – 199.36.251.255 199.36.248.0 255.255.252.0 199.36.248.0/22 Block 15 199.87.120.0 – 199.87.123.255 199.87.120.0 255.255.252.0 199.87.120.0/22 Block 16 103.15.16.0 – 103.15.19.255 103.15.16.0 255.255.252.0 103.15.16.0/22 Block 17 64.74.17.0 – 64.74.17.255 64.74.17.0 255.255.255.0 64.74.17.0/24 Block 18 64.74.18.0 – 64.74.19.255 64.74.18.0 255.255.254.0 64.74.18.0/23 Block 19 64.74.103.0 – 64.74.103.255 64.74.103.0 255.255.255.0 64.74.103.0/24 Block 20 64.94.18.0 – 64.94.18.255 64.94.18.0 255.255.255.0 64.94.18.0/24 Block 21 64.94.46.0 – 64.94.47.255 64.94.46.0 255.255.254.0 64.94.46.0/23 Block 22 64.95.128.0 – 64.95.129.255 64.95.128.0 255.255.254.0 64.95.128.0/23 Block 23 66.150.108.0 – 66.150.108.255 66.150.108.0 255.255.255.0 66.150.108.0/24 Block 24 69.25.20.0 – 69.25.21.255 69.25.20.0 255.255.254.0 69.25.20.0/23 Block 25 69.25.247.0 – 69.25.247.255 69.25.247.0 255.255.255.0 69.25.247.0/24 Block 26 95.172.70.0 – 95.172.70.255 95.172.70.0 255.255.255.0 95.172.70.0/24 Block 27 111.221.57.0 – 111.221.57.255 111.221.57.0 255.255.255.0 111.221.57.0/24 IPV6 ADDRESSES SPACE Assigned by Block Classless Inter-Domain Routing (CIDR) format Block 1 2620:0:c70::/48 Block 2 2a04:6660::/30 DATA CENTERS We scale our services with third-party cloud and carrier networks for improved performance. To ensure continuous up-time, we also maintain data centers in the following regions: * U.S.: Nevada, Virginia, Michigan * Global: Germany, Australia * Global Public Cloud (including, but not limited to): California, Oregon, Virginia, Singapore, Australia, Japan * Content Delivery Public Cloud (including, but not limited to): California, Washington, Texas, Indiana, Missouri, New Jersey, Brazil, United Kingdom, Amsterdam, Germany, France, Italy, Hong Kong, Japan, Singapore THIRD-PARTY PROVIDER IP RANGES IP ranges for the content delivery network (CDN) IP ranges for other services (audio, video and screen sharing) IP ranges for Microsoft Azure IP ranges for Cloudflare (specific to GoToMyPC) EMAIL DOMAINS * customerService@s.logmein.com * @s.logmein.com * @care.gotomeeting.com * @m.gotomeeting.com * @care.gotomypc.com * @care.gotoassist.com * @care.gotowebinar.com * @care.gototraining.com * @m.join.me * @t.join.me * @m.logmein.com * @t.logmein.com * @m.lastpass.com * @t.lastpass.com Was this article helpful?Yes/No Close Close Ask our Community Call Support Powered by Genesys DX HELP FILE ALLOWLISTING AND FIREWALL CONFIGURATION If you or your company uses firewall allowlist to restrict network access to only specific websites or software, then you can use the information below to ensure that your service can connect. See our Customer Community to subscribe to notifications when firewall information is updated. Click Follow to subscribe. PORTS Our LogMeIn products are configured to work with the following ports. Port Purpose Outbound TCP 443 Required, used by all products. Needs to support WebSocket connections over HTTPS Outbound TCP 80 Recommended, used for in-session communication UDP 8200 Recommended, used for integrated Voice over IP (VoIP) and in-session communication UDP 1853 Recommended, used for integrated webcam video support and Voice over IP (VoIP) and in-session communication TCP 1720 TCP 3000-4000 UDP 3000-4000 * Used for InRoom Link video conference systems * Can be closed when not using InRoom Link * All GoToMeeting Telepresence Gateway IPs are listed below UDP 45000-49999 Used by GoToRoom for STUN traffic UDP 123 Used by GoToRoom devices for time synchronization SIP 5060 SIP 5061 Used for GoToRoom, InRoom Link video conference systems, and Jive Inbound connections Not required DOMAINS For most firewall or proxy systems, we recommend specifying a allowlist of DNS names for LogMeIn services so that outbound connections can be made. The list of LogMeIn domains currently includes (but is not limited to) the lists below. UNIVERSALLY REQUIRED ALLOWLISTING Domain Description/Purpose api.filepicker.io Third-party file-hosting service This will soon change to *.filestackapi.com. *app.goto.com Product domain used by multiple LogMeIn products *.cdngetgo.com CDN used by multiple LogMeIn products *.clientstream.launchdarkly.com Third-party feature testing service *.cloudfront.net Third-party CDN *.expertcity.com Corporate domain used by multiple LogMeIn products *.filestackapi.com Third-party file-hosting service (NEW! FilePicker has changed their name) *.getgo.com Product domain used by multiple LogMeIn products *.getgocdn.com CDN used by multiple LogMeIn products *.getgoservices.com Product domain used by multiple LogMeIn products *.getgoservices.net Product domain used by multiple LogMeIn products *.goto.com Product domain used by multiple LogMeIn products *.goto-rtc.com Real-time communication service used by multiple products *.ingest.sentry.io Third-party error tracking service *.launchdarkly.com Third-party feature testing service *.logmein.com Corporate domain used by multiple LogMeIn products *.logmeininc.com Corporate domain used by multiple LogMeIn products *logmein.eu Corporate domain used by multiple LogMeIn products *.raas.io Real-time communication service used by multiple LogMeIn products *accounts.logme.in Corporate domain used by multiple LogMeIn products *internap.net Powers updates to multiple LogMeIn products *internapcdn.net Powers updates to multiple LogMeIn products GOTOMEETING GoToMeeting Domains *.gotomeet.at *.gotomeet.me *.gotomeeting.com *.joingotomeeting.com *.openvoice.com GOTO Please note that you must also allowlist all domains listed for GoToConnect. GoTo Domains meet.goto.com goto-desktop.s3.amazonaws.com GOTOMEETING IN-ROOM LINK GoToMeeting Telepresence Gateway IPs (used for In-Room Link) 18.204.185.138 34.198.211.44 35.163.21.126 52.89.244.74 18.206.130.144 34.206.8.154 35.166.83.0 54.186.65.8 18.211.0.202 34.228.176.67 50.112.11.246 54.203.109.236 18.211.229.161 34.234.40.144 52.25.211.189 54.203.115.241 18.211.247.213 35.153.82.243 52.27.246.42 54.203.143.218 18.211.9.229 52.2.173.223 52.27.40.170 54.203.206.175 18.213.41.148 52.206.127.145 52.27.43.192 54.214.61.16 18.213.73.2 52.5.71.46 52.34.131.227 54.214.78.209 34.193.160.65 52.7.210.26 52.37.50.38 54.218.221.152 34.193.181.152 52.72.27.55 52.41.250.106 54.71.117.16 GOTOROOM Please note that you must also allowlist all domains listed for GoToMeeting. GoToRoom Domains *.dolbyvoice.com (for GoToRoom with Dolby Voice only) *.google-analytics.com *.gotoconference.com *.gotoroom.com *.jive.com *.jiveip.net *.jmp.tw GOTOWEBINAR GoToWebinar Domains *.gotowebinar.com *.joinwebinar.com *.webinar.com *.gotostage.com *.cdn.walkme.com GOTOTRAINING GoToTraining Domains *.gototraining.com *google.com *.googleapis.com *.jointraining.com *.firebaseio.com *.firebaseapp.com *.cdn.walkme.com OPENVOICE OpenVoice Domains *.openvoice.com GOTOCONNECT GoToConnect Domains *.hvoice.net *.jive.com *.jmp.tw *.onjive.com *.rtcprov.net GOTOCONNECT IP RANGE BLOCKS For more detailed information, please see What are GoToConnect's IP blocks? Description Block Netmask Wildcard GoToConnect Block 1 199.36.248.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 2 199.87.120.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 3 162.250.60.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 4 45.12.196.0/22 255.255.252.0 0.0.3.255 GoToConnect Block 5 202.173.24.0/21 255.255.248.0 0.0.7.255 GoToConnect Block 6 173.199.0.0/18 255.255.192.0 0.0.63.255 GoToConnect Block 7 23.239.224.0/19 255.255.224.0 0.0.31.255 GoToConnect IPv6 2606:CB00::/32 — — GOTOASSIST GoToAssist Domains *.assist.com *.fastsupport.com *.go2assist.me *.gofastchat.com *.gotoassist.com *.gotoassist.at *.gotoassist.me *.helpme.net *.logmeinrescue.com *.tokbox.com static.opentok.com enterprise.opentok.com api.opentok.com anvil.opentok.com hlg.toxbox.com GOTOMYPC GoToMyPC Domains *.gotomypc.com RESCUE Rescue Domains *.LogMeIn123.com *.123rescue.com *.support.me *.logmeinrescue.com *.logmeinrescue.eu *.logmeinrescue-enterprise.com (Powers account-specific Rescue features, not required for standard accounts) *.logmein-gateway.com RESCUE LENS Rescue Lens Domains *.logmeinrescue.com *.logmeinrescue-enterprise.com (only required for Enterprise accounts) LASTPASS LastPass Domains *.lastpass.com *.lastpass.eu JOIN.ME Join.me Domains *.join.me BOLDCHAT BoldChat Domains *.boldchat.com *.bold360.com HAMACHI Hamachi Domains *.hamachi.cc LOGMEIN PRO & CENTRAL LogMeIn Pro/Central Domains Feature Supported *.logmeinusercontent For files stored and shared using the LogMeIn Pro Files feature *.browse.logmeinusercontent.com For files stored and shared using the LogMeIn Pro Files feature lmi-antivirus-live.azureedge.net For LogMeIn Central - Antivirus lmi-appupdates-live.azureedge.net For LogMeIn Central - Application updates IMPORTANT CONSIDERATIONS FOR ALLOWLISTING BY IP RANGES It is recommended to use wildcard rules whenever possible while allowlisting or blocking any LogMeIn services on your network as sub-domains of the domains listed above are included. Also, the client-to-host connection uses peer-to-peer connections, encrypted within a 256-bit AES tunnel. Use of IP ranges instead of domain names for the firewall configuration is discouraged unless absolutely necessary because our IP ranges and those of our provider networks need to be periodically audited and modified, creating additional maintenance for your network. These changes are necessary to continue to provide the maximum performance for our LogMeIn products. Maintenance and failover events within our infrastructure may cause you to connect to servers within any of the ranges. If your firewall includes a content or application data scanning filter, this may cause a block or latency, which would be indicated in the log files for the filter. To address this problem, verify that the domains or IP ranges will not be scanned or filtered by specifying exception domains or IP ranges. If your security policy requires you to specify explicit domain or IP ranges, then configure your firewall exceptions for outbound TCP ports 8200, 443, and 80 as well as UDP ports 8200 and 1853 for the LogMeIn domains or IP ranges, including those of our third-party provider networks. LOGMEIN SERVER / DATA CENTER IP ADDRESSES FOR USE IN FIREWALL CONFIGURATIONS Equivalent specifications in 3 common formats Assigned Range by Block Numeric IP Address Range Netmask Notation CIDR Notation Block 1 216.115.208.0 – 216.115.223.255 216.115.208.0 255.255.240.0 216.115.208.0/20 Block 2 216.219.112.0 – 216.219.127.255 216.219.112.0 255.255.240.0 216.219.112.0/20 Block 3 67.217.64.0 – 67.217.95.255 67.217.64.0 255.255.224.0 67.217.64.0/19 Block 4 173.199.0.0 – 173.199.63.255 173.199.0.0 255.255.192.0 173.199.0.0/18 Block 5 206.183.100.0 – 206.183.103.255 206.183.100.0 255.255.252.0 206.183.100.0/22 Block 6 68.64.0.0 – 68.64.31.255 68.64.0.0 255.255.224.0 68.64.0.0/19 Block 7 23.239.224.0 – 12.239.255.255 23.239.224.0 255.255.224.0 23.239.224.0/19 Block 8 202.173.24.0 – 202.173.31.255 202.173.24.0 255.255.248.0 202.173.24.0/21 Block 9 78.108.112.0 – 78.108.127.255 78.108.112.0 255.255.240.0 78.108.112.0/20 Block 10 185.36.20.0 – 185.36.23.255 185.36.20.0 255.255.252.0 185.36.20.0/22 Block 11 188.66.40.0 – 188.66.47.255 188.66.40.0 255.255.248.0 188.66.40.0/21 Block 12 45.12.196.0 – 45.12.199.255 45.12.196.0 255.255.252.0 45.12.196.0/22 Block 13 162.250.60.0 – 162.250.63.255 162.250.60.0 255.255.252.0 162.250.60.0/22 Block 14 199.36.248.0 – 199.36.251.255 199.36.248.0 255.255.252.0 199.36.248.0/22 Block 15 199.87.120.0 – 199.87.123.255 199.87.120.0 255.255.252.0 199.87.120.0/22 Block 16 103.15.16.0 – 103.15.19.255 103.15.16.0 255.255.252.0 103.15.16.0/22 Block 17 64.74.17.0 – 64.74.17.255 64.74.17.0 255.255.255.0 64.74.17.0/24 Block 18 64.74.18.0 – 64.74.19.255 64.74.18.0 255.255.254.0 64.74.18.0/23 Block 19 64.74.103.0 – 64.74.103.255 64.74.103.0 255.255.255.0 64.74.103.0/24 Block 20 64.94.18.0 – 64.94.18.255 64.94.18.0 255.255.255.0 64.94.18.0/24 Block 21 64.94.46.0 – 64.94.47.255 64.94.46.0 255.255.254.0 64.94.46.0/23 Block 22 64.95.128.0 – 64.95.129.255 64.95.128.0 255.255.254.0 64.95.128.0/23 Block 23 66.150.108.0 – 66.150.108.255 66.150.108.0 255.255.255.0 66.150.108.0/24 Block 24 69.25.20.0 – 69.25.21.255 69.25.20.0 255.255.254.0 69.25.20.0/23 Block 25 69.25.247.0 – 69.25.247.255 69.25.247.0 255.255.255.0 69.25.247.0/24 Block 26 95.172.70.0 – 95.172.70.255 95.172.70.0 255.255.255.0 95.172.70.0/24 Block 27 111.221.57.0 – 111.221.57.255 111.221.57.0 255.255.255.0 111.221.57.0/24 IPV6 ADDRESSES SPACE Assigned by Block Classless Inter-Domain Routing (CIDR) format Block 1 2620:0:c70::/48 Block 2 2a04:6660::/30 DATA CENTERS We scale our services with third-party cloud and carrier networks for improved performance. To ensure continuous up-time, we also maintain data centers in the following regions: * U.S.: Nevada, Virginia, Michigan * Global: Germany, Australia * Global Public Cloud (including, but not limited to): California, Oregon, Virginia, Singapore, Australia, Japan * Content Delivery Public Cloud (including, but not limited to): California, Washington, Texas, Indiana, Missouri, New Jersey, Brazil, United Kingdom, Amsterdam, Germany, France, Italy, Hong Kong, Japan, Singapore THIRD-PARTY PROVIDER IP RANGES IP ranges for the content delivery network (CDN) IP ranges for other services (audio, video and screen sharing) IP ranges for Microsoft Azure IP ranges for Cloudflare (specific to GoToMyPC) EMAIL DOMAINS * customerService@s.logmein.com * @s.logmein.com * @care.gotomeeting.com * @m.gotomeeting.com * @care.gotomypc.com * @care.gotoassist.com * @care.gotowebinar.com * @care.gototraining.com * @m.join.me * @t.join.me * @m.logmein.com * @t.logmein.com * @m.lastpass.com * @t.lastpass.com Rate your Experience * About Us * Terms of Service * Privacy Policy * Trademark * Browse Products * Copyright © 2021 LogMeIn, Inc. All Rights Reserved COMMUNICATION & COLLABORATION GOTOCONNECT GOTOMEETING GOTOWEBINAR GOTOTRAINING JOIN.ME GRASSHOPPER OPENVOICE ENGAGEMENT & SUPPORT RESCUE GOTOASSIST IDENTITY & ACCESS LASTPASS PRO CENTRAL GOTOMYPC CALL SUPPORT We'll use your email address to have your information ready when you call. 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