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URL: https://jobs.sap.com/job/St_-Leon-Rot-Senior-Linux-&-Cloud-Administrator-SAP-Enterprise-Cloud-Services-%28fmd%29%2841...
Submission: On December 23 via api from IE — Scanned from DE

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Text Content

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Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil



Sprache
 * Deutsch (Deutschland)
 * English (Global)
 * Français (France)
 * 日本語 (日本)
 * 简体中文 (中国大陆)

Bewerberprofil





SENIOR LINUX & CLOUD ADMINISTRATOR -SAP ENTERPRISE CLOUD SERVICES
(F/M/D)(414698)

Information Technology
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Aufgabenbereich
Alle Bildung und TrainingCommunicationConsulting and Professional
ServicesCorporate OperationsFinanzenInformation TechnologyKundenservice und
UnterstïutzungMarketingPersonalPre-SalesSalesSales SupportSekretariat /
AssistenzSoftware-Design und EntwicklungSoftware-Development
OperationsSoftware-ResearchSoftware-User ExperienceSolution und Produkt
Management
Karrierestatus
Alle AbsolventenAusbildungBerufserfahrenManagementStudenten
Land/Region
AlleDeutschlandSchweiz


We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on
collaboration and a shared passion to help the world run better. How? We focus
every day on building the foundation for tomorrow and creating a workplace that
embraces differences, values flexibility, and is aligned to our purpose-driven
and future-focused work. We offer a highly collaborative, caring team
environment with a strong focus on learning and development, recognition for
your individual contributions, and a variety of benefit options for you to
choose from. 

 

We are looking for an experienced Linux & Cloud Administrator to support our
multinational team by providing L3/L4 expert support for all Linux OS and
infrastructure customer issues. You will lead efforts in trouble shooting,
incident handling, root cause analysis, enabling faster issue resolution and
continuous improvement of our operational processes. The ideal candidate
possesses deep technical expertise in Linux systems, exceptional trouble
shooting and problem-solving abilities. This role demands comfort in a
fast-paced, dynamic environment and the ability to operate effectively in a
global 24x7 setting.


What you'll do
•    The Senior Linux & Cloud Administrator is responsible for 24x7 availability
of SAP systems running in SAP ECS;  

•    Respond, troubleshoot and resolve alerts & incidents in the Linux OS or
infra layer – VMWare/ Azure/ AWS/ GCP/ BareMetal; 
•    Be a L3/L4 escalation point for production issues;
•    Follow change management processes during service request execution; 
•    Seek opportunities to streamline standard operating procedures through
automation; 
•    Must feel comfortable working in a fast paced, dynamic and flexible
environment; 
•    Operate effectively in a global 24x7 International environment.
•    To take the On Call / On Duty / Weekend task based on shift schedule.
•    Work closely with team members to troubleshoot and resolve escalated
incidents promptly.
•    Apply ITIL incident management processes to ensure timely resolution.


What you bring

 * Experience: 8+ years of professional experience in Linux system
   administration with a demonstrated ability to perform trouble shooting and
   incident handling.          

 

Technical Skills: 

 * Expert-level Linux knowledge: Deep understanding of Linux internals, kernel
   architecture, process and memory management, filesystems, and system calls. 
 * Troubleshooting and Diagnostics: Mastery of tools like top, htop, vmstat,
   iostat, sar, ps, netstat, ss, journalctl, rsyslog, dmesg, strace, lsof,
   tcpdump, wireshark, perf, systemd-analyze.Networking:
 * Advanced understanding of TCP/IP, network interfaces, routing, DNS, DHCP,
   firewalls, and diagnostic tools.
 * Security: Strong knowledge of security principles, OS hardening, compliance,
   and tools for vulnerability scanning and intrusion detection.
 * Scripting and Automation: Proficiency in Shell scripting, Python, and/or
   other scripting languages. Experience with Infrastructure-as-Code tools like
   Ansible, Puppet, Chef, or Terraform.
 * Cloud Infrastructure: Experience with AWS, Azure, or GCP, including core
   services.
 * Virtualization: Familiarity with Docker, Kubernetes, and other virtualization
   technologies

 

Soft Skills: 

 * Analytical and Problem-Solving: Exceptional ability to analyze complex
   issues, identify root causes, and implement effective solutions.
 * Communication: Excellent written and verbal communication skills, with the
   ability to explain technical findings clearly to both technical and
   non-technical audiences.
 * Documentation: Ability to create clear, concise, and comprehensive technical
   documentation.
 * Incident Management: Experience with ITIL or similar incident management
   frameworks.
 * Continuous Learning: A strong commitment to ongoing learning and professional
   development.

 

Language Skills:

 * Fluency in English is essential.

 

Tools and Technologies:

 * Monitoring Tools: Prometheus, Grafana
 * Log Management: Splunk
 * Diagnostic Tools: As listed in technical skills
    



Meet your team

SAP Enterprise Cloud Services (ECS) organisation run and operate SAP’s private
cloud offering which are built for customers in various hyperscalers like
Microsoft Azure, Google Cloud Platform or Amazon web services. As part of the
ECS Delivery Technical Operations, the Server Management team is responsible for
24x7 operations of these business-critical SAP systems in the cloud at the
maximum efficiency. Team provides stable support for the OS and Infrastructure
hosted in the hyperscalers or SAP DC. Proactive support is provided to maintain
system availability and ensure smooth operations. Apart from the day to day
operations we also have strategic projects for newer technologies and
enhancements. 


We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more
efficiently and use business insight more effectively. Originally known for
leadership in enterprise resource planning (ERP) software, SAP has evolved to
become a market leader in end-to-end business application software and related
services for database, analytics, intelligent technologies, and experience
management. As a cloud company with 200 million users and more than 100,000
employees worldwide, we are purpose-driven and future-focused, with a highly
collaborative team ethic and commitment to personal development. Whether
connecting global industries, people, or platforms, we help ensure every
challenge gets the solution it deserves. At SAP, we build breakthroughs,
together.

 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working
models help ensure that everyone – regardless of background – feels included and
can run at their best. At SAP, we believe we are made stronger by the unique
capabilities and qualities that each person brings to our company, and we invest
in our employees to inspire confidence and help everyone realize their full
potential. We ultimately believe in unleashing all talent and creating a better
and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action
employer. We are committed to the values of Equal Employment Opportunity and
provide accessibility accommodations to applicants with physical and/or mental
disabilities. If you are interested in applying for employment with SAP and are
in need of accommodation or special assistance to navigate our website or to
complete your application, please send an e-mail with your request to Recruiting
Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee
Referral Program, according to the eligibility rules set in the SAP Referral
Policy. Specific conditions may apply for roles in Vocational Training.

 

Requisition ID: 414698  | Work Area: Information Technology  | Expected Travel:
0 - 10%  | Career Status: Berufserfahren  | Employment Type: Vollzeit,
unbefristet or Part-time | Locations: St. Leon Rot or Dresden | #LI-Hybrid




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Ausschreibungsnummer 414698
Ausschreibungsdatum 19.12.2024
Funktionsbereich Information Technology
Karrierestatus Berufserfahren
Anstellungsverhältis Vollzeit, unbefristet
Voraussichtliche Reisetätigkeit 0 - 10%
Standort

St. Leon-Rot, DE, 68789

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