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Effective URL: https://www.aetna.com/individuals-families/member-rights-resources/rights/disclosure-information.html
Submission: On March 18 via api from US — Scanned from DE

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 * EXPLORE PLANS

 * Medicare
 * Health coverage
 * Dental, vision and supplemental
 * Pharmacy
 * Medicaid
 * 


 * MEMBER SUPPORT

 * Account management
 * The health guide
 * Additional resources
 * 


 * EXPLORE AETNA SITES

 * Aetna.com
 * AetnaMedicare.com
 * For Providers
 * For Employers
 * For Agents/Brokers
 * For Partners
 * Careers
 * About Us


 * MEDICARE

 * Browse Aetna Medicare plans
 * Find a doctor
 * Check our drug list
 * Understand Medicare
 * Find a plan to meet your needs
 * Enroll in Medicare


 * HEALTH COVERAGE

 * ACA individual and family health plans
 * Health plans through an employer
 * Options without employer coverage
 * Student plans
 * International plans


 * DENTAL, VISION AND SUPPLEMENTAL

 * Dental plans
 * Find a dentist
 * Vision plans
 * Find an eye doctor
 * Supplemental plans


 * PHARMACY

 * Get pharmacy plan information
 * Find a pharmacy


 * MEDICAID

 * Medicaid plans
 * Find a doctor


 * ACCOUNT MANAGEMENT

 * Log in to your member website
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 * Get your ID card opens in secure site
 * Check a claim opens in secure site
 * View coverage opens in secure site


 * THE HEALTH GUIDE

 * All health resources
 * Living healthy
 * Understanding health care
 * Managing health


 * ADDITIONAL RESOURCES

 * Health insurance rights and resources
 * Contact us
 * Frequently asked questions

 * Explore plans
    * Medicare
       * Browse Aetna Medicare plans
       * Find a doctor
       * Check our drug list
       * Understand Medicare
       * Find a plan to meet your needs
       * Enroll in Medicare
   
    * Health coverage
       * ACA individual and family health plans
       * Health plans through an employer
       * Options without employer coverage
       * Student plans
       * International plans
   
    * Dental, vision and supplemental
       * Dental plans
       * Find a dentist
       * Vision plans
       * Find an eye doctor
       * Supplemental plans
   
    * Pharmacy
       * Get pharmacy plan information
       * Find a pharmacy
   
    * Medicaid
       * Medicaid plans
       * Find a doctor
   
   secondary menu close
 * Member support
    * Account management
       * Log in to your member website
       * Find a form
       * Get your ID card opens in secure site
       * Check a claim opens in secure site
       * View coverage opens in secure site
   
    * The health guide
       * All health resources
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       * Managing health
   
    * Additional resources
       * Health insurance rights and resources
       * Contact us
       * Frequently asked questions
   
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IMPORTANT DISCLOSURE INFORMATION

This information can help you understand what your plan covers, the costs of and
rules for using your plan, how to file a grievance and more.




WE MEET QUALITY STANDARDS


WE MEET QUALITY STANDARDS

We follow health plan accreditation standards of the National Committee for
Quality Assurance (NCQA) to offer you quality health plans. Learn how we meet
those standards —  plus how you can get plan details online or by phone, find
out about your rights and responsibilities, understand plan costs and more.


Read More Read Less
 * Meeting NCQA standards Aetna Vision℠ Preferred plan - English (PDF)
 * Meeting NCQA standards – Spanish (PDF)




CONSUMER DISCLOSURES FOR HEALTH, DENTAL AND VISION PLANS

 


INDIVIDUAL PLANS

In certain states we offer health plans for you and your family. Just select a
state to find documents that describe these plans, along with state-specific
disclosure requirements to help you determine the right coverage.

Dental — a stand-alone plan for individuals

Individual dental disclosure (PDF)

Health plans

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State Select FloridaGeorgiaMissouriNevadaNorth CarolinaTexasVirginia



GROUP PLANS

We also offer group health, dental and vision plans (available through an
employer). Just select a state to find documents that describe these plans,
along with state-specific disclosure requirements to help you determine the
right coverage.


Error or missing data. Please check your entries for an error message.

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State Select
AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of
ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew
HampshireNew JerseyNew YorkNorth CarolinaNorth
DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth
DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
Product Select


Beginning January 1, 2022, covered dental services provided to Texas members
through Teledentistry by a licensed health professional, will be covered the
same as if the services were performed in an in-person setting.

 

Affordable Care Act Individual Health Insurance Broker Compensation Information
For Policies Sold in Florida, Georgia, Missouri, North Carolina, Nevada, Texas,
and Virginia for the 2022 Calendar Year Aetna Health Inc.

 


DIRECT BROKER COMMISSIONS SCHEDULE

State

Amount per enrolled member per month*

Florida

$28

Georgia

$22

Missouri

$20

North Carolina

$25

Nevada

$18

Texas

$25

Virginia

$20

State

Florida

Amount per enrolled member per month*

$28

State

Georgia

Amount per enrolled member per month*

$22

State

Missouri

Amount per enrolled member per month*

$20

State

North Carolina

Amount per enrolled member per month*

$25

State

Nevada

Amount per enrolled member per month*

$18

State

Texas

Amount per enrolled member per month*

$25

State

Virginia

Amount per enrolled member per month*

$20

 

 

*Commissions are payable to a maximum of five members per policy.

 

 

In addition to direct commissions, your broker may also be eligible for a bonus
program:

 

A one-time bonus for new members enrolled on January 1, 2022 and February 1,
2022 according to the following schedule:

Amount of members

Amount of payment per enrolled member

10-24 members

$25

25-49 members

$50

50+ members

$75

Amount of members

10-24 members

Amount of payment per enrolled member

$25

Amount of members

25-49 members

Amount of payment per enrolled member

$50

Amount of members

50+ members

Amount of payment per enrolled member

$75

 

 

 

The broker bonus program applies only to policies sold in these states for the
2022 calendar year. Certain other conditions apply.


WOMEN’S HEALTH AND CANCER RIGHTS ACT (WHCRA)




WOMEN’S HEALTH AND CANCER RIGHTS ACT (WHCRA)

If you have had or are going to have a mastectomy, you may be entitled to
certain benefits under the WHCRA of 1998. We’ll determine what your coverage
will be based on our consultations with you and the attending physician
regarding:
 

 * All stages of reconstruction of the breast on which the mastectomy was
   performed
 * Surgery and reconstruction of the other breast to produce a symmetrical
   appearance
 * Prosthesis
 * Treatment of physical complications of the mastectomy, including lymphedema

You’ll also receive benefits if you’ve had a mastectomy as a result of breast
cancer while covered under a different health plan. Your coverage is provided in
accordance with your plan design and is subject to plan limitations, copays,
deductibles, coinsurance and referral requirements, if any, as noted in your
plan documents.

For more information, contact Member Services at the number on your ID card. You
can also find resources from the Centers for Medicare & Medicaid Services and
the National Institutes of Health.


 * Women's Health and Cancer Rights Act
 * Breast Reconstruction After Mastectomy


ADDITIONAL RESOURCES

Brush up on benefits details and your rights as a health care consumer so you
can make the right decisions about your care.


RIGHTS AND RESPONSIBILITIES

Understand your rights as an Aetna HMO or PPO member.

Your rights


STATE-SPECIFIC INFORMATION

Find health plan policies and guidelines for various states.

State details


LOSING GROUP COVERAGE

Explore your options if you’ve lost your group coverage.

Coverage choices


SPENDING ACCOUNT GUIDELINES

Learn about IRS rules for different flexible spending accounts (FSAs).

FSA guidelines


CHANGING YOUR COVERAGE

Get guidance for changing your health plan as your life changes.

Plan changes


FEDERAL NO SURPRISES ACT

Understand your rights and protections against surprise medical bills.

Surprise billing resources


LEGAL NOTICES

Note about employer-funded plans: State mandates do not apply to self-funded
plans governed by ERISA. If you are unsure if you’re plan is self-funded and/or
governed by ERISA, please confer with your benefits administrator. Specific plan
documents supersede general disclosures contained within, as applicable.

Managed plans offered by HMO entities are: Aetna Health Network OnlyTM, Aetna
Primary CareSM Plan HMO, Aetna Health Network OptionSM, Aetna Open Access® HMO,
Aetna Choice® POS and QPOS®.

Managed plans offered by Aetna Life Insurance Company are: Managed Choice® POS,
Aetna Choice® Plan POS, Aetna Open Access® Managed Choice, Open Choice® PPO,
Aetna Choice® Plans PPO, Aetna Open Access® Elect Choice, Aetna Choice® POS,
Aetna SelectSM and Open Access Aetna SelectSM.

Dental plans are offered, underwritten or administered by: Aetna Health Inc.,
Aetna Health of California Inc., Aetna Health Insurance Company of New York,
Aetna Health Insurance Company, Aetna Life Insurance Company (Aetna), Aetna
Dental Inc. and/or Aetna Dental of California Inc.

Policy forms issued in OK include: GR-/GR-9N, GR-29/GR-29N-29N.

See all legal notices
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Each main plan type has more than one subtype. Some subtypes have five tiers of
coverage. Others have four tiers, three tiers or two tiers. This search will use
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APPLIED BEHAVIOR ANALYSIS MEDICAL NECESSITY GUIDE

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The Applied Behavior Analysis (ABA) Medical Necessity Guide helps determine
appropriate (medically necessary) levels and types of care for patients in need
of evaluation and treatment for behavioral health conditions. The ABA Medical
Necessity Guide does not constitute medical advice. Treating providers are
solely responsible for medical advice and treatment of members. Members should
discuss any matters related to their coverage or condition with their treating
provider.

Each benefit plan defines which services are covered, which are excluded, and
which are subject to dollar caps or other limits. Members and their providers
will need to consult the member's benefit plan to determine if there are any
exclusions or other benefit limitations applicable to this service or supply.

The conclusion that a particular service or supply is medically necessary does
not constitute a representation or warranty that this service or supply is
covered (i.e., will be paid for by Aetna) for a particular member. The member's
benefit plan determines coverage. Some plans exclude coverage for services or
supplies that Aetna considers medically necessary.

Please note also that the ABA Medical Necessity Guide may be updated and are,
therefore, subject to change.

Medical necessity determinations in connection with coverage decisions are made
on a case-by-case basis. In the event that a member disagrees with a coverage
determination, member may be eligible for the right to an internal appeal and/or
an independent external appeal in accordance with applicable federal or state
law.

 
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